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Customer service representative jobs in Logansport, IN

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  • Customer Support Tactical Team Specialist (Kokomo, IN) (Kokomo, IN, US, 46901)

    UGI Corp 4.7company rating

    Customer service representative job in Kokomo, IN

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Posting Job Summary (Purpose): A Customer Support Tactical Team Specialist serves as a critical bridge between our customers contact center and field operations teams. This role focusing on complex issue resolution, systematic follow-up processes, and cross-departmental collaboration. The ideal candidate will excel at managing escalated customer requests while coordinating with multiple departments to ensure timely and effective resolutions. Key Characteristics: * Customer Advocacy - Genuine commitment to customer satisfaction and success. * Problem-Solving - Ability to analyze complex issues, identify root causes, and develop comprehensive solutions. * Collaboration - Strong interpersonal skills with proven ability to work effectively across diverse teams. * Communication - Exceptional written and verbal communication with stakeholders at all levels. * Adaptability - Comfortable working in a fast-paced environment with changing priorities. * Persistence - Tenacious follow-through on commitments with attention to detail Duties and Responsibilities: * Serve as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer requests are executed timely and appropriately. * Proactively identify potential delays and obstacles to customer requests, communicate transparently with cross-departments and customers. * Participate in cross-functional meetings to discuss case statues and resolution strategies. * Build and maintain strong working relationships with key stakeholders across the organization. * Identify recurring customer issues and collaborate with relevant teams to implement long-term solutions. * Act as a primary point of contact for customer escalations from Field Operations and Sales teams for assigned Region/Territories. Knowledge, Skills and Abilities: * Excellent communication skills with ability to influence without authority. * Strong knowledge of contact center technologies and troubleshooting processes. * Proficient in Microsoft Office products (Word, Excel, Outlook, and PowerPoint). * Excellent listening skills. Education and Experience Required: * BS/BA in Business, Communication or a related field or equivalent work experience. * 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in call handling techniques and customer service best practices. Preferred Experience: * Propane industry business knowledge preferred. * AmeriGas system knowledge: CRM, SAP, etc. * Advanced knowledge of AmeriGas policy and procedures Working conditions: * Normal office environment (hybrid) * Potential Travel Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
    $60k-84k yearly est. 31d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Kory Arvin-State Farm Agent

    Customer service representative job in Monticello, IN

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Signing bonus Are you ready to join a dynamic fun team that's been making waves in insurance since 2011? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Monticello, Indiana we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned bilingual professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ***************** Kory Arvin - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $32k-42k yearly est. 22d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Neil Klemme-State Farm Agent

    Customer service representative job in West Lafayette, IN

    Do you have aspirations to run your own business? If so, you may want to consider working in the office of Neil Klemme - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits 401K Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement in my agency Hiring Bonus up to $ Learning to market property/casualty, life, health and bank products Setting sales and growth goals Working closely with the agent to gain an understanding of the agents role and office logistics If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies.If you choose to pursue an agency opportunity, you will need to apply and go through the regular State FarmInsurance Companies agentselection process
    $31k-41k yearly est. 23d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Mindy Deno-State Farm Agent

    Customer service representative job in Lafayette, IN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $31k-41k yearly est. 9d ago
  • C Store Lead CSR

    Good Oil Company

    Customer service representative job in Akron, IN

    At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company emphasizes commitment and hopes to provide value to the cities and town that have allowed us to become part of their communities. As a Lead Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining station organization, and preparing any food to make their every stop a Good stop. If you enjoy making people smile and are looking for a great opportunity, join us today! Good Benefits Competitive pay (paid weekly) Holiday pay, employee discounts and rewards Flexible scheduling Employees receive a fuel discount of $.20/gallon up to 12 gallons per transaction and up to 4 transactions per month!
    $27k-42k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(02670) 3423 E Market St.

    Domino's Franchise

    Customer service representative job in Logansport, IN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 18 years of age or older. General job duties for all store team members • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Clean equipment and facility approximately daily. • Make and label boxes Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). • Must be able to make correct monetary change. • Verbal, writing, and telephone skills to take and process orders. • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. • Sudden changes in temperature in work area and while outside. • Fumes from food odors. • Exposure to cornmeal dust. • Cramped quarters including walk-in cooler. • Hot surfaces/tools from oven up to 500 degrees or higher. • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone. • Near and mid-range vision for most in-store tasks. • Depth perception. • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing: Most tasks are performed from a standing position. Walking: For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. • Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. • Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station. • Toe room is present, but workers are unable to flex their knees while standing at this station. • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. • Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Crouching or squatting may be performed occasionally to stock shelves and to clean low areas. Reaching • Reaching is performed continuously; up, down and forward. • Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks • Eye-hand coordination is essential. Use of hands is continuous during the day. • Frequently activities require use of one or both hands. • Shaping pizza dough requires frequent and forceful use of forearms and wrists. • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Additional Information Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 60d+ ago
  • Route Service Representative

    Wildman Business Group LLC 4.2company rating

    Customer service representative job in Warsaw, IN

    Job Description Exciting Opportunity: Route Service Representative Are you ready to elevate your sales career? We're looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you're a self-starter who thrives in a fast-paced environment, we want to hear from you! Why Join Us? Impactful Role: Your work will directly contribute to our mission of “Changing Lives.” Your efforts will make a significant difference to our clients' success. Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication. Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement. Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth. Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being. Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career. Typically, a four-day work week - Monday - Thursday Compensation: Training Wage: Base of $48,000 Once a route is assigned: Base of $48,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually. This position is a four-day Monday through Thursday average work week. Key Responsibilities: Execute delivery of new/clean products and pick up of used products daily in company truck Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers Customer focused; shows ability to create and demonstrate value to the customer Complete end of the day administrative tasks including unloading the truck and preparing for next day's route Actively drive customer retention and increase route revenue by expanding customer relationships Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT). Qualifications: Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards. Communication Skills: Strong written and verbal communication skills are a must. Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively. Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA. Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred) Physical Requirements: This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season. Role Requirements: Requires a For-Hire Endorsement. Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment. Must meet and maintain insurability requirements. MVR to be checked periodically. Possible background check or safety training needed for some client facilities. Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment 21 years of age or 3+ years of professional driving experience
    $55k-70k yearly 19d ago
  • Engagement and Evaluation Specialist

    Purdue University 4.1company rating

    Customer service representative job in West Lafayette, IN

    The Engagement and Evaluation Specialist will primarily focus on supporting regional engagement activities and evaluation of the Purdue Center for Regional Development (PCRD) projects and programs that are funded by different grants. In this role, you will have ability to understand data team outputs, presenting regional economic data dashboards, interpretation of the economic data, and other planning works as needed. Additional work includes engaging with regional agencies as needed, preparing questionnaire surveys and evaluation tools, and contributing to PCRD's program reporting, such as the quarterly and the annual work-reports. The engagement and evaluation specialist will collaborate with PCRD colleagues, fostering a teamwork-oriented environment for the successful implementation for evaluation and engagement activities. What You'll Be Doing: * Working closely with PCRD director and evaluation manager to coordinate essential project and program evaluation activities * Collaborating with the evaluation manager to developing focused evaluation strategies for the highest-priority projects * Utilizing targeted mixed methods approaches for critical data collection needs * Creating streamlined visualizations to communicate key findings * Engagement and presentations to various regional planning organizations in Indiana * Assisting with preparing project related monthly, semiannual, and annual reports * Documenting essential evaluation outcomes to share with PCRD director and Evaluation Manager as well as project funding agencies if necessary * Collaborating with PCRD team to secure grants, contracts, and other resources to support and strengthen PCRD/Engagement and applied research activities * Building and maintaining effective partnerships that can guide the development and delivery of priority community/regional programs and technical assistance activities * Taking an active part in professional development opportunities and participate in relevant professional organizations, meetings and conferences and represent PCRD What We're Looking For: * Master's degree in Educational Science, Measurement and Evaluation, Public Policy, Community and Economic Development, Urban and Regional Planning or a closely related field * 1 year of experience in regional and community development/planning and evaluation * Knowledge of economic, community and/or regional development theories and practices * Ability to plan, guide, and implement community and economic adjustment and diversification activities that help reduce the negative economic impacts and strengthen the long-term vitality of the communities/regions, especially those facing declines * Capacity for publishing applied research products and/or produce educational products (such as training curricula, newsletters, blogs) * Capacity to work with a wide array of university and external collaborators * Ability to secure grants and contracts that advance the work of PCRD's regional and community development efforts * Capacity to work and function successfully in a team environment * Ability to incorporate innovative approaches (including distance education strategies) in reaching PCRD/Engagement audiences * Strong formal training and/or experience in designing, implementing, analyzing, and reporting impacts of educational/economic development/other program activities * Proficiency in qualitative and quantitative techniques for collecting program accountability and impact data * Ability to develop and implement online data collection tools and strategies for program evaluation activities * Knowledge of evaluation methodologies and best practices * Strong analytical and critical thinking skills * Excellent writing skills for clear and comprehensive evaluation reports * Excellent teamwork and collaboration skills, with the ability to engage effectively with community stakeholders and PCRD colleagues Nice to Have: * PhD degree in a relevant field * 2-3 years of experience in regional and community development/planning and evaluation What We'd Like You to Know: * Learn more about Purdue's benefits summary * Purdue will not sponsor employment authorization for this position * A Background Check is required for employment in this position * FLSA: Exempt (Not Eligible For Overtime) * Retirement Eligibility: Defined Contributions Waiting Period Career Stream Professional 2 Pay Band S060 Link to Purdue University's compensation guidelines: ************************************************************ Job Code #20002086 Link to Career Path Maker: ****************************************** * Effective August 1, Purdue implemented a new background screen policy: any internal transfer will receive a new background screen if one has not been run within the last year. Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. EO Purdue University is an EO/EA University. Apply now Posting Start Date: 10/21/25
    $25k-35k yearly est. 60d ago
  • Customer Care

    Global Channel Management

    Customer service representative job in Peru, IN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Experience working with field sales, consulting engineers, distributors, and installation contractors. - Experience working in a manufacturing environment Prefer four-year business degree or 1 to 3 years customer service experience. Inter-personal skills are also essential in order to maintain the strong team atmosphere that currently exists within our group. Additional Information $20/hr 6 months
    $20 hourly 9h ago
  • Customer Service Specialist

    Mobile Communications America Inc. 4.4company rating

    Customer service representative job in Lafayette, IN

    MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Service Specialist in the Lafayette, Indiana area to support our fast-growing Voice (MSS) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Serving as the first point of contact for visitors and customers, while handling incoming phone calls and emails. Log all repairs in ERP, determine warranty dates of equipment, and stage for internal repair, or ship to third-party repair depot. Ensure the repair gets completed and returned to the customer in a timely manner. File warranty claims for reimbursement if applicable. Price out tickets accordingly and prepare for the biller to review. Receive and stage products and provide tracking and updates for sales and service teams as well as customers. Ship out products to customers. Collect, assess, and return equipment to the vendor within the allotted timeframe. Review, maintain, and update inventory levels based on sales history and customer needs, perform inventory counts, and rotate inventory to ensure parts and equipment are being used from oldest to newest. Ensure inventory assets are always secured and locked. Add and remove equipment. Assist in the renewal process. Log and schedule calls/jobs for installers and technicians, import time and maintain expired events, update with pricing, and prepare tickets for the biller to review. Maintain and update customer contact information as needed. Pull and maintain WIP and other reports such as aging, open purchase orders, etc. Review sales and service tickets for accuracy and send invoices via email or mail to customers. Other duties as assigned. WHAT YOU WILL BRING TO THE TEAM: 1-3 years of experience in customer operations or related fields, such as Customer service Scheduling/Dispatch Purchasing Shipping/Receiving Inventory Sales Support Excellent knowledge and experience using Microsoft Office Products, inclusive of Microsoft Word, Microsoft Excel, and Outlook, required. Professional communication in both spoken and written form within all levels of the organization, required. Ability to succeed in an often fast-paced environment, establish priorities, work independently, and proceed with objectives without supervision. Strong organizational and administrative skills. Detail-oriented. Discretion, able to handle confidential and proprietary information appropriately. High level of integrity. Experience in an office setting preferred. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 30 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS:This position is based on-site at MCA's Lafayette, IN office and requires attendance Monday through Friday during regular business hours. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-KR1 #LI-Onsite
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Dave Long-State Farm Agent

    Customer service representative job in Rensselaer, IN

    Job DescriptionBenefits: Simple IRA License Reimbursement Health Stipend Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Dave Long - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $32k-42k yearly est. 4d ago
  • Customer Service Attendant

    Wash and Roll

    Customer service representative job in Amboy, IN

    MUST BE 18 OR OLDER TO APPLY Wash N Roll is currently hiring for a Customer Service Attendant for our Camby location! We are very excited to create this position to make sure that all of our valued customers are 100% satisfied with our car wash! You will serve as the primary point of contact for our customers. This position responsibilities includes but is not limited to: Handling inquires about the wash Resolving complaints Processing transactions Providing information about the wash Cleaning parking lot Smiling and being friendly Greeting customers Checking in with customers after they wash Passing out promotional items We are looking for someone that is high energy and always has a smile on their face! If this sounds like you please apply!! Salary $18.00 hourly Hours 9-7 Part time
    $18 hourly Auto-Apply 3d ago
  • Customer Service Associate (Store #305)

    Smokers Host #305

    Customer service representative job in Monticello, IN

    Job Description Job Title: Customer Service Associate (CSA) FLSA Status: Non-exempt Receives cash from customers or team members in payment for goods or services by performing the following duties. Essential Duties And Responsibilities included the following (other duties may be assigned): Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety. Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety. Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual. Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual. Makes change and issues receipts or tickets to customers. Records amounts received and prepares reports of transactions. Work another team member's shift if they fail to come to work or until a replacement is found. Reads and records totals shown on cash register tape and verifies against cash on hand. Quotes price and describes features of items for which money is received. Gives cash refunds or issues credit to customers for returned merchandise. Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day. Prepare new register drawer with the proper change fund. Understand money handling procedures outlined in the training manual. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.
    $23k-30k yearly est. 19d ago
  • CSA QAR Specialist - Semiconductor, West Lafayette, IN

    World Wide Professional Solutions

    Customer service representative job in Lafayette, IN

    WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance. World Wide Professional Solutions is seeking a highly skilled CSA QA/QC Specialist to be part of the team in a high technology manufacturing environment. The successful candidate will demonstrate a comprehensive understanding of CSA quality processes within semiconductor facility construction, including structural concrete, steel, architectural finishes, room readiness tracking, cleanroom envelope systems, and site civil infrastructure. This individual will play a key role within the Facilities Quality team, responsible for ensuring that all CSA installations meet stringent semiconductor industry standards, project specifications, and regulatory requirements. The selected candidate will contribute to the execution of an established CSA Quality Program while also driving continuous improvement across quality systems, documentation practices, and contractor performance. They will collaborate closely with construction, engineering, and commissioning teams to maintain compliance, resolve quality challenges, and ensure that new facility areas are delivered on schedule to support critical construction milestones essential to the company's manufacturing and operational success. *Local Candidates Highly Preferred. A relocation package may be available for outstanding candidates. Per-Diem is not available for this role. Qualified candidates must be authorized to work in the USA* Project start date estimate February, 2026.RESPONSIBILITIES Implement the CSA Quality Plan covering civil, structural, and architectural scopes. Develop Inspection and Test Plans (ITPs) specific to semiconductor cleanroom, room-readiness, and support-area requirements. Ensure contractors adhere to project specifications, industry codes (ACI, AISC, ASTM, ASCE), and owner standards. Maintain quality documentation, including checklists, test reports, NCR logs, and turnover packages. Inspect and verify all earthwork, grading, soil compaction, and geotechnical compliance. Oversee quality installation and testing of underground utilities (storm, sewer, gas, water, electrical duct banks). Validate concrete foundations, pads, trenches, pits, and structural slabs in compliance with semiconductor vibration, load, and flatness requirements. Confirm proper surface drainage and site stabilization measures are implemented. Inspect structural steel erection, bolting, welding, and fireproofing to ensure compliance with AISC and project standards. Verify correct installation of embeds, anchor bolts, and structural supports critical to tool sets and process systems. Review mill certifications, weld maps, NDE testing results, and structural material traceability. Monitor erection sequencing to ensure alignment with building integrity and safety requirements. Inspect architectural finishes, doors, walls, ceilings, and flooring to meet cleanroom classification and contamination-control requirements. Oversee installation of cleanroom panels, grid ceilings, raised flooring, and gasketed systems for airtight performance. Verify compliance with FM Global, fire/life safety, and semiconductor cleanroom environmental standards. Prepare daily inspection reports, punch lists, and deficiency tracking logs. Manage Non-Conformance Reports (NCRs), Corrective Actions (CARs), and ensure timely closure. Witness and document concrete tests, compaction tests, weld inspections, coating tests, and fireproofing thickness measurements. Maintain an organized record system to support commissioning and final turnover. Review contractor quality plans, submittals, and material approvals for CSA scopes. Conduct QA/QC coordination meetings with trade partners and construction management. Provide guidance to contractors on best practices, installation standards, and corrective actions. Collaborate with MEP, tool install, and process system QA/QC teams to resolve interface conflicts. Identify hazardous conditions related to structural stability, excavation, shoring, or elevated work. Ensure ADA, seismic, FM Global, and building code compliance throughout construction. QUALIFICATIONS Minimum 5 years of semiconductor facility construction experience. Minimum 5 years of quality control management or industrial Building Inspector experience. Successful candidates will have a demonstrated knowledge of their respective field. Must have knowledge of the applicable codes and standard for industrial construction, with a preference for semiconductor industrial experience. Candidates should have detailed knowledge of ASME B31.3, NFPA 70, NFPA 54 and IBC Chapter 17 as well as general knowledge of other applicable codes and standards. Demonstrated proficiency and experience with the following tools: Microsoft Office software. Experience with document control and QAQC / commissioning software programs would be beneficial. EDUCATION & CERTIFICATIONS Prefer Bachelor of Science (BS) degree in Architecture, Engineering, Science, or related field Minimum of 5 years' experience in a Quality Assurance related role with experience implementing Quality Programs. Why Join WWPS This is a full-time position with World Wide Professional Solutions. We offer a comprehensive benefits package that begins on the first of the month following employment, including: Medical, dental, and vision insurance Life insurance Short- and long-term disability coverage Company-match retirement plan Paid holidays and time off Join WWPS and be part of a high-performance team driving excellence in Advanced Manufacturing This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the FIRST DAY of employment. World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $22k-30k yearly est. Auto-Apply 9d ago
  • Customer Service Representative

    Genpt

    Customer service representative job in Warsaw, IN

    Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $27k-36k yearly est. Auto-Apply 12d ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Customer service representative job in Lafayette, IN

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $27k-35k yearly est. 14d ago
  • Customer Success Specialist

    Sequel Wire and Cable

    Customer service representative job in Argos, IN

    Sequel Wire and Cable is a growing manufacturer of wire and cable products located in Argos, IN. We are committed to providing high-quality jobs with competitive pay and benefits for our employees and their families. We take pride in empowering our employees to contribute to our success while enjoying a stable, rewarding career. We are seeking a Customer Success Specialist to join our team. This full-time role is responsible for supporting customer account management and ensuring excellent customer experience from order entry through delivery. Key Responsibilities Serve as the primary point of contact for customer inquiries via phone and email Accurately enter and manage customer orders in the system Monitor order status daily and provide timely updates to customers Maintain and update price sheets and product information Support customers with product details, specifications, and general verbiage related to wire and cable manufacturing Provide administrative support to Sequel staff as needed Collaborate with internal teams to resolve issues and improve customer satisfaction Ensure accuracy and attention to detail in all documentation and communications Why Join Us? At Sequel, we value entrepreneurial spirit, accountability, and continuous improvement. This role is an excellent opportunity to be part of a growing organization where your contributions directly impact customer satisfaction and company success. Sequel Wire and Cable provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws Requirements Qualifications High school diploma or equivalent required; additional education a plus 1+ years of professional experience, preferably in a manufacturing or related environment Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); intermediate level or higher preferred Strong attention to detail and organizational skills Excellent communication and interpersonal skills with the ability to work across all levels of the organization Ability to take ownership of tasks and proactively solve problems Familiarity with manufacturing terminology or technical language preferred
    $29k-50k yearly est. 60d+ ago
  • Customer Service Representative-Plymouth

    Alicks Home Medical Equipment

    Customer service representative job in Plymouth, IN

    Because we care... At Alick's Home Medical Equipment this isn't just a slogan. It's our guiding principle. We strive to work with our customers to ensure that we meet everyone's needs in a caring and timely manner. We do this because we think of every customer as if he or she is one of our family members. Alick's Home Medical Equipment carries a full line of home medical equipment (HME) including hospital beds, scooters, lift chairs, oxygen and respiratory equipment and much, much, more. With the support of our customers and the community, we have grown into additional locations in South Bend, Elkhart, Warsaw, Plymouth, and Michigan City. We are looking for an experienced and outgoing Customer Service Representative in our Plymouth Store. Responsibilities for a Customer Service Representative includes: Customer Service Rep. greets customers promptly and courteously. Customer Service Rep. remains professional and resourceful when assisting customers by telephone or in-person. Customer Service Rep. provides product and funding information to customers. Customer Service Rep. completes order intake by computer access and/or manual form. Determine order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery. Provide customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules and company billing practices. Other duties as assigned. Prior Medical Experience Preferred. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Shift: 8 hour shift Weekly day range: Monday to Friday Weekend availability Education: High school or equivalent (Required) Experience: Customer Service: 1 year (Preferred) Work Location: In person
    $27k-36k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Damon Kuhlenbeck-State Farm Agent

    Customer service representative job in Huntington, IN

    Job DescriptionBenefits: Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-36k yearly est. 28d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service representative job in Marion, IN

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-30k yearly est. 13d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Logansport, IN?

The average customer service representative in Logansport, IN earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Logansport, IN

$31,000

What are the biggest employers of Customer Service Representatives in Logansport, IN?

The biggest employers of Customer Service Representatives in Logansport, IN are:
  1. Domino's Franchise
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