Customer service representative jobs in Ozark, AL - 206 jobs
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Customer Service And Billing
Customer Relations Representative - State Farm Agent Team Member
Jenna Mack-State Farm Agent
Customer service representative job in Ozark, AL
Job DescriptionBenefits:
Licensing paid by agency
Disability insurance
Life insurance
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Ive been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays.
I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about.
Our office is built on a family-oriented culture we work too closely and too often not to genuinely support each other. Im looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day.
What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If youre looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jenna Mack - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$26k-35k yearly est. 8d ago
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Customer Relations Representative - State Farm Agent Team Member
Trae Avant-State Farm Agent
Customer service representative job in Ozark, AL
Job DescriptionBenefits:
License reimbursement
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Trae Avant - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$26k-35k yearly est. 28d ago
Member Care Advocate 1
Five Star Credit Union 3.6
Customer service representative job in Dothan, AL
Member Care Advocate I
DEPARTMENT: Operations
CLASSIFICATION: Non-Exempt/Grade 8
APPROVED BY: Stacie Green
REPORTING RELATIONSHIPS
Call Center Manager
POSITIONS SUPERVISE: none
In order to fulfill the mission and vision of Five Star Credit Union, the primary function of all team members is to provide outstanding service to members by promoting and selling credit union services and products to new and existing members and by fully using job-relevant technical skills, maintaining/updates technical skills and seeking to enhance service skills. All positions require the ability to make decisions within established guidelines, the willingness to work within a sales environment, and the ability to be a team player in an organization that values the spirit of teamwork.
POSITION PURPOSE
Entry level position that is responsible for handling specific member service calls in a prompt and courteous manner. Resolves member questions and problems regarding account maintenance, payments, products, and services. Completes and maintains related reports, records, and files. Cross-sells products and services and supports all functions within the Call Center.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1.Assumes responsibility for the effective and professional completion of Call Center Representative functions.
a. Receives member telephone questions and complaints in a professional manner.
b. Completes research and resolves documentation and posting errors or discrepancies.
c. Provides general information to members on Credit Union policies, procedures, and programs.
d. Provides basic information to members on accounts, orders, payments, products, and services.
e. Performs basic maintenance functions on accounts.
f. Maintains and protects the Credit Union's professional reputation.
g. Assist members with electronic serves.
h. Cross-sells appropriate products and services.
2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
a. Keeps supervisor informed of area activities and significant problems.
b. Completes required reports and records accurately and promptly.
c. Attends and participates in meetings as required.
3. Assumes responsibility for related duties as required or assigned.
a. Assists other departments as necessary.
b. Performs related clerical duties as needed.
c. Keeps work area clean, secure, and well maintained.
d. Actively and professionally cross sells Credit Union products and services.
e. Completes weekly Call Center statistical reports.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Knowledge of financial industry preferred
EXPERIENCE REQUIRED:At least 1-3 years of experience in customerservice and call center preferred or relevant work experience.
SKILLS/ABILITIES: Excellent communication and public relations skills.
Ability to work well under pressure in a team environment.
Excellent computer skills.
Solid math skills and bookkeeping abilities.
Ability to take 75+ incoming calls daily
Strong work ethics and Core Values must be always exercised
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
TALKING:Position requires capacity for almost continuous verbal communication and detailed or important instructions or ideas must frequently be conveyed accurately, loudly or quickly.
AVERAGE HEARING:Able to hear average or normal conversations and receive ordinary information.
AVERAGE VISUAL ABILITIES:Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.
PHYSICAL STRENGTH:Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts).
LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences, using normal word order with present and past tense and good vocabulary.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included are the minimal standards required to perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
$35k-45k yearly est. Auto-Apply 2d ago
Customer Account Advisor
Fairway Leasing, LLC
Customer service representative job in Dothan, AL
Join a powerful company with empowered associates!
Begin your success story here!
Looking for a career that combines your brilliant people skills with your enthusiasm about customerservice? Aaron's is the nation's premier sales and lease ownership retailer. As a Customer Account Advisor, you will leverage your passion for sales and customerservice to support our customers desire to own their product. Your professionalism, organization skills, desire to sell and motivated attitude will drive your career growth.
Customer Account Advisor
What role will YOU play
o Assisting customers to ownership of their product through coaching our customer on the benefits of making timely payments
o Contact customers over the phone or in person regarding the status of their lease agreement
o Perform merchandise returns when requested
Customer Account Advisor
What we offer YOU
• A dynamic career-path with internal promotional opportunities
• A world class progressive development program
• Sundays off!
• Paid time off
• Incentive pay opportunities
• Associate purchase discounts
• Medical, dental & vision insurance
• 401(K) with company match
• Life insurance and disability benefits
Customer Account Advisor
What do we need from YOU
o 2 years of retail/customerservice experience
o Schedule flexibility between 8A - 9P, including Saturdays
o At least 21 years old with a valid driver's license and satisfactory MVR
o Must meet DOT requirements to obtain certification in required states
o Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Aaron's is an Equal Opportunity Employer.
$24k-41k yearly est. Auto-Apply 47d ago
Customer Account Advisor
Aaron's Fairway Leasing LLC
Customer service representative job in Dothan, AL
Join a powerful company with empowered associates!
Begin your success story here!
Looking for a career that combines your brilliant people skills with your enthusiasm about customerservice? Aaron's is the nation's premier sales and lease ownership retailer. As a Customer Account Advisor, you will leverage your passion for sales and customerservice to support our customers desire to own their product. Your professionalism, organization skills, desire to sell and motivated attitude will drive your career growth.
Customer Account Advisor
What role will YOU play
o Assisting customers to ownership of their product through coaching our customer on the benefits of making timely payments
o Contact customers over the phone or in person regarding the status of their lease agreement
o Perform merchandise returns when requested
Customer Account Advisor
What we offer YOU
• A dynamic career-path with internal promotional opportunities
• A world class progressive development program
• Sundays off!
• Paid time off
• Incentive pay opportunities
• Associate purchase discounts
• Medical, dental & vision insurance
• 401(K) with company match
• Life insurance and disability benefits
Customer Account Advisor
What do we need from YOU
o 2 years of retail/customerservice experience
o Schedule flexibility between 8A - 9P, including Saturdays
o At least 21 years old with a valid driver's license and satisfactory MVR
o Must meet DOT requirements to obtain certification in required states
o Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Aaron's is an Equal Opportunity Employer.
$24k-41k yearly est. Auto-Apply 47d ago
Customer Relations Representative - State Farm Agent Team Member
Michelle McBroom-State Farm Agent
Customer service representative job in Blakely, GA
Job DescriptionBenefits:
Licensing Paid by Agency
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Michelle McBroom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$35k-46k yearly est. 19d ago
Customer Relations Representative - State Farm Agent Team Member
Bryant Smith-State Farm Agent
Customer service representative job in Troy, AL
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Bryant Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$26k-35k yearly est. 4d ago
Customer Relations Representative - State Farm Agent Team Member
Lee Milliner-State Farm Agent
Customer service representative job in Enterprise, AL
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
We opened our doors in October of 2018, and since then have grown into a thriving, community-focused agency with two locations. I currently lead a dedicated team of five, and one of our core values is fostering a family-oriented, supportive environment. Because we spend so much time together, creating genuine connection and a positive workplace culture is essential. We believe work should be both meaningful and enjoyable, and we strive to maintain an atmosphere that is warm, collaborative, and energizing.
Professional development and personal well-being go hand in hand in our office. I invest heavily in my teamsupporting their career growth while ensuring they feel valued and cared for as individuals. Our office offers fully stocked snacks and beverages, and we actively encourage involvement in the community.
Community service is a major part of who we are. I currently serve as the Chairman of the Board for the Chamber of Commerce, and I sit on the boards of the Wiregrass United Way and Coffee County Family Services. Giving back is important to us, and we look for team members who share that passion.
I am a proud 2004 graduate of Troy University, where I earned my Bachelors degree in Business with a concentration in Risk Management and Insurance, and competed as a member of the Troy Trojans football team for five years. Raised in Enterprise since the age of one, I truly am your local State Farm Agent.
Our team enjoys a competitive benefits package that includes paid time off, 401(k), life insurance, and short-term disability.
If youre looking to join a team that values family, community, professional growth, and a positive work environment, wed love to meet you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Lee Milliner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$26k-35k yearly est. 23d ago
Service Writer
Freedomroads
Customer service representative job in Dothan, AL
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 18d ago
Customer Service Representative - State Farm Agent Team Member
Amanda Filipowski-State Farm Agent
Customer service representative job in Ozark, AL
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerServiceRepresentative - State Farm Agent Team Member with Amanda Filipowski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$24k-32k yearly est. 5d ago
Care Coordinator- Pike or Bullock County
Viva Health 3.9
Customer service representative job in Dothan, AL
Nurses and Social Workers! VIVA HEALTH, ranked one of the nation's Best Places to Work by Modern Healthcare, is currently seeking a Care Coordinator in Dothan, AL! The ideal candidate will be located in Pike or Bullock county. VIVA HEALTH knows that nursing and social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few!
VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team!
Care Coordinators use psychosocial and/or clinical knowledge to provide non-clinical services for Medicaid recipients to improve the medical compliance and health outcomes of the populations served. This position identifies barriers to medical compliance such as lack of transportation, illiteracy, or other social determinants that impact a member's health, and ensures services are delivered and continuity of care is maintained. The position analyzes the home and community environment and makes autonomous decisions regarding appropriate care plans and goals using a thorough knowledge of available community resources. These services are provided primarily in community and home settings via phone and/or in person. Local daytime travel is required via a reliable means of transportation insured following Company policy. This position will have work-from-home opportunities.
GENERAL CARE COORDINATION
REQUIRED:
* Licensed BSN/ADN
* Licensed BSW
PREFERRED:
* Licensed MSW and/or Certified Case Manager (CCM) designation
* Experience in case management, human services, public health, or experience with the underinsured population
Also requires a valid driver's license in good standing, willingness to submit to vaccine testing and screening, and may require significant face-to-face member contact with duties performed away from the principal place of business. All positions require excellent interview and telephone skills as well as the ability to deal with recipients in a caring and helpful manner. The Care Coordinators should have a working knowledge of health-related service delivery systems and excellent communication and relationship skills. This position requires the ability to analyze varied environmental factors to members' well-being and work independently in an autonomous setting and the ability to locate, augment, and develop resources, including information on services offered by other agencies.
$33k-40k yearly est. 11d ago
PARK SERVICES SPECIALIST - 37000914
State of Florida 4.3
Customer service representative job in Chipley, FL
Working Title: PARK SERVICES SPECIALIST - 37000914 Pay Plan: Career Service 37000914 Salary: $3,176.43 monthly/ $38,117.16 annually Total Compensation Estimator Tool
PARK SERVICES SPECIALIST
State of Florida
Department of Environmental Protection
This position is located in Chipley, FL
Closing Date:01/22/2026
Employee-Owned Site Available
Previous Applicants must reapply to be considered
Position Overview and Responsibilities:
Park Services Specialist (37000914)
Falling Waters State Park
Falling Waters State Park is looking for a self-motivated park service professional to fill a Park Services Specialist position, providing visitor services, maintenance, protection, administration, and resource management. This position serves as the parks Volunteer Coordinator. The applicant must possess good visitor service and administrative skills, be able to work independently and have the ability to perform a variety of skilled trade functions using assorted equipment and tools. Plans and conducts volunteer meetings, training, workshops, and orientation sessions. Develops and maintains volunteer job descriptions, procedural manuals, and personnel records. Coordinates and creates the volunteer schedule. Tracks volunteer hours in VSYS, prepare appropriate reports, and coordinate awards programs. Serves as a liaison between the park and the District Park Programs Development Specialist and the Education & Training Specialists. The applicant must be able to work rotating shifts including evenings, weekends, and holidays.
Required Knowledge, Skills, and Abilities:
KNOWLEDGE OF:
* FPS volunteer policies and procedures
* Florida's ecosystems and resource management techniques required to manage/restore natural communities
* Cultural resource preservation and restoration techniques
* Florida's natural and cultural resources
* Good public relations
* Technical report writing
* Effective verbal and written communication principles and techniques
* Computer operations and related software
SKILL IN:
* Communicating effectively verbally and in writing
* Operating a cash register and reconciling receipts
* Accurately preparing reports
* Interacting with all internal and external customers and the general public in a professional, tactful, and courteous manner
* Performing grounds and building maintenance which includes but is not limited to mowing, weed eating, pressure washing, and painting
* Utilize power tools, including but not limited to, chain saws and drills, basic plumbing, including but not limited to, replacing outlets and circuit breakers
* Basic carpentry, including but not limited to, boardwalk and fence repairs
* Utilize a computer including but not limited to software programs such as Microsoft office suite
ABILITY TO:
* To successfully complete a background and fingerprint check.
* Participate in Resource Management tasks, including but not limited to, prescribed fire activities, non-native plant removal which may include application of herbicide
* Cleaning restrooms and picking up trash
* Research, plan, and prepare educational, interpretive, and promotional materials and programs
* Work independently
* Communicate effectively both in writing and verbally
* Work rotating shifts including evenings, weekends, and holidays
* Maintain a valid driver's license
* Establish and maintain effective working relationship with others
* Plan, organize and coordinate work assignments
* Coordinate special events
* Compile, organize and analyze data
* Perform a variety of skilled trade functions
* Travel occasionally.
Minimum Qualifications:
* Valid driver's license.
Position of Special Trust Requirement:
This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.
Pay:
Base salary $3,176.43 monthly/ $38,117.16 annually
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship - protecting our air, water, and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Where You Will Work:
Falling Waters Sink is a 100-foot-deep, 20-foot-wide cylindrical pit into which flows a small stream that drops 73 feet to the bottom of the sink. The water's final destination is unknown.
Only a few miles south of I-10, the park provides travelers with a quiet, serene stop on their journey. Visitors can see beautiful native and migrating butterflies in the butterfly garden, take a dip in the lake or have a family picnic. Hikers can experience the verdant, gently sloping landscape of North Florida.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Annual and Sick Leave benefits;
* Nine paid holidays and one Personal Holiday each year;
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
* Retirement plan options, including employer contributions (For more information, please click ***************
* Tuition waivers;
* Total Compensation Estimator Tool
* And more!
For a complete list of benefits, visit ****************************
Special Notes:
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_**********************************
HR_**************************
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$38.1k yearly Easy Apply 3d ago
Customer Service Associate
Variety Stores LLC
Customer service representative job in Dothan, AL
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Big Lots CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$21k-29k yearly est. 12d ago
Customer Service Rep(03867) - 1691 Main Street, #1
Domino's Franchise
Customer service representative job in Chipley, FL
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's CustomerService Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's CustomerService Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customerservice to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our CustomerServiceRepresentative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
Domino's CSR Responsibilities Include: :
· Demonstrating a friendly, positive attitude and great customerservice skills
· Taking orders over the phone and in person
· Dealing with customer concerns
· Cash handling
· Upselling
· Making Domino's high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· General cleaning duties
Those are the basics, but here's what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 6d ago
Customer Service Representative
Copart 4.8
Customer service representative job in Newton, AL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The CustomerServiceRepresentative (CSR) provides exceptional customerservice to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customerservice experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customerservice experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customerservice role preferred
High School diploma
Excellent customerservice skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $16.04 - $18.07
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$25k-29k yearly est. Auto-Apply 3d ago
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, Inc. 4.3
Customer service representative job in Dothan, AL
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option."
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
* Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.
* Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
* Actively market all branch products and services to individuals.
* Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
* High School Diploma or GED from accredited institution
* 0-2 years consumer finance or related experience
* Cash handling; computer skills; customerservice skills
* Ability to work with minimum supervision
* Excellent communication skills
* Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
* Associates or Bachelor's Degree
* Bilingual, Spanish/English
COMPENSATION:
* The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
* This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
* Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
$24k-31k yearly est. Auto-Apply 9d ago
Customer Service Representative - Dothan, AL
Kedia Corporation
Customer service representative job in Dothan, AL
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$24k-32k yearly est. 1d ago
Front Desk CSR
Foley 4.1
Customer service representative job in Troy, AL
Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$24k-31k yearly est. Auto-Apply 60d+ ago
CSR
Personnel Resources 4.0
Customer service representative job in Dothan, AL
Immediate opening for an experienced CustomerServiceRepresentative to join the operations of a well-established warehouse in Dothan. This position offers a Monday-Friday schedule with work hours of 7a-4p or 6a-3p.Responsibilities
Respond promptly to customer inquiries via phone, email, or chat, providing accurate information
Will be using a hand-held scanner to check items into the facilit
Will communicate with customers, management team, drivers and production members to ensure product is received accurately and effectively
Requirements
Proven experience in customer support or a related field is preferred.
Strong written and verbal communication skills
Should have technical ability to include email communication, data entry and updating inventory system
Position does require exposure to peanut dust
Join our team and contribute to creating exceptional experiences for our customers!
$24k-30k yearly est. 4d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service representative job in Enterprise, AL
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$24k-31k yearly est. 4d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Ozark, AL?
The average customer service representative in Ozark, AL earns between $21,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Ozark, AL
$28,000
What are the biggest employers of Customer Service Representatives in Ozark, AL?
The biggest employers of Customer Service Representatives in Ozark, AL are: