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Customer service representative jobs in Sauk Rapids, MN

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  • CSR - Estimator and Install Coordinator - Residential Glass

    j & a Glass, Inc. 4.5company rating

    Customer service representative job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
  • Customer Account Specialist Pharmacy Technician

    Thrifty White Pharmacy 4.4company rating

    Customer service representative job in Maple Grove, MN

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Wellness resources Customer Account Specialist Pharmacy Technician Location: Hybrid - Corporate Headquarters - Maple Grove, MN Thrifty White Pharmacy is seeking a Customer Account Specialist to join our team at the Corporate Office in Maple Grove, MN. This is an excellent opportunity for someone ready to grow their career in a professional office environment with hybrid flexibility. Position Highlights Schedule: Monday-Friday (no evenings or weekends) Environment: Professional office setting with hybrid options Career Growth: Clear advancement potential within the Billing & Receivables team Purpose: Support patient care by ensuring accurate billing, account management, and exceptional customer service Core Responsibilities Provide exceptional service via phone, email, and internal ticketing systems Research, bill, and reconcile claims to insurance companies and responsible parties Manage account balances, payments, and refunds Ensure accuracy of customer accounts while maintaining HIPAA compliance Participate in process improvement initiatives and special projects Learn and apply new technologies and systems including TWRx, PeopleSoft, OnBase, and MNITS Why You'll Love Working Here Competitive pay $23.00 - $26.00 per hour, based on experience and qualifications Full benefits package including medical, dental, vision, and 401(k) Paid vacation, holidays, and sick time Employee ownership: Thrifty White is 100% employee-owned - you share in our success! Award-winning culture: Minnesota Retail Association's “Best Place to Work Regional Drug Chain of the Year, 2020 What We're Looking For Strong written and verbal communication skills Proven ability to work effectively with leadership and teammates Excellent customer service mindset with professional follow-through Detail-oriented with strong organization and problem-solving skills Experience in Microsoft Word, Excel, and Outlook Ability to multitask and adapt in a fast-paced environment Commitment to confidentiality and HIPAA compliance Pharmacy Technician or insurance billing experience About Thrifty White Pharmacy Thrifty White Pharmacy is a 100% employee-owned company dedicated to advancing the health of our communities. Guided by our mission to empower healthier lives through personalized and accessible care, we combine compassion, innovation, and teamwork to deliver high-quality pharmacy services that make a real difference.We take pride in being patient-centered, community-focused, and driven by integrity, ensuring every interaction reflects our commitment to quality, inclusivity, and trust. As employee-owners, we share responsibility for our company's success and the positive impact we make across the communities we serve. Join our team of employee-owners and help shape the future of pharmacy care! Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law. Compensation: $23.00 - $26.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations. As a dynamic organization, we have a variety of different practice sites and positions. No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!
    $23-26 hourly Auto-Apply 32d ago
  • Order Processing Representative

    Partnered Staffing

    Customer service representative job in Saint Cloud, MN

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Kelly Services has exciting Temp-to- Hire opportunities for Order Processing Representatives in St Cloud MN! By working for our client, you will be exposed to a large global company (listed on the NYSE), work for a financially stable fortune 500 company and, work in a fast paced corporate environment and be an integral part to the Corporate Legal Team. Your responsibilities will include (but not limited to): Skills and Qualifications: Terms of Assignment: Start date: November 7, 2016 6 month temp to hire position Hours Monday through Friday 9am-5pm Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans
    $30k-37k yearly est. 17h ago
  • Customer Service Representative

    Graco 4.7company rating

    Customer service representative job in Dayton, MN

    Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life. Provide timely entry and processing of customer orders and other transactions. Respond to routing customer inquiries. What You Will Do at Graco Review and process orders, inquiries and other transactions. Make promise date commitments to customers as required and follow through to insure that commitments are either met or the customer receives as much advance notice as possible. Handle incoming routine customer calls. Actively engage in continuous improvement programs. Perform any other responsibilities as assigned. What You Will Bring to Graco High School diploma or equivalent One year customer service experience Excellent communication and interpersonal skills Excellent computer skills and good keyboard skills Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT). At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career. Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth. $18.03 - $31.59
    $36k-43k yearly est. Auto-Apply 3d ago
  • Customer Service Representative

    Cornerstone Building Brands

    Customer service representative job in Sauk Rapids, MN

    ABOUT THE ROLE As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team. This is a hybrid role based out of our Sauk Rapids, MN or Londonderry, NH plant requiring 2 days in the office per week. WHAT YOU'LL DO Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes. Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction. Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate. Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution. Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries. Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration. Escalation Management : Promptly engage Team Leads when appropriate to ensure escalated issues are promptly addressed. Training : Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals. Continuous Improvement : Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows. Qualifications: Education : High School Diploma or equivalent required; bachelor's degree is a plus. Experience : 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry. Industry Knowledge : Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer. Technical Proficiency : Proficient in telecom software; Microsoft Office applications including Word, Excel, PowerPoint, and CRM. Additional Information All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here . If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or [email protected] . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or [email protected] . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
    $31k-40k yearly est. 17h ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service representative job in Saint Cloud, MN

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the St. Cloud area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $36k-48k yearly est. 60d+ ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer service representative job in Saint Cloud, MN

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $18-20.3 hourly Auto-Apply 60d+ ago
  • CSR - Estimator and Install Coordinator - Residential Glass

    j & a Glass & Mirror, Inc.

    Customer service representative job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
  • Customer Experience Coordinator Full Time

    Marshalls of Richfield Mn

    Customer service representative job in Maple Grove, MN

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 11421 Fountains Dr Location: USA Marshalls Store 0416 Maple Grove MNThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 60d+ ago
  • Collections & Customer Service Agent

    Central Portfolio Control 3.6company rating

    Customer service representative job in Clearwater, MN

    No Experience Necessary - $1000.00 Sign on Bonus (paid at 90 and 180 days) Work with consumers to find the best solution for the past due amounts over the phone. Uphold company policies and procedures including rules and regulations that govern third party collectors Must be dependable and timely. Great attendance is required Must be able to learn and retain information with accuracy in a short time frame Document accounts accurately and quickly Receive inbound and make outbound calls Treat consumers with dignity and respect Be a team player Must be able to navigate computers and spreadsheets Word and Excel knowledge a plus No experience necessary- paid training Must be able to pass a background check and drug test
    $29k-34k yearly est. 60d+ ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Customer service representative job in Maple Grove, MN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 26d ago
  • Dispatcher / Call Center Specialist - Multiple Day Shift Openings

    Wright-Hennepin Cooperative Electric Association 3.8company rating

    Customer service representative job in Rockford, MN

    Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Available Day Shift Schedules: 4:00am - 2:00pm 6:00am - 4:00pm 8:00am - 6:00pm The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
    $20 hourly 48d ago
  • Guest Service Representative

    Rsbr

    Customer service representative job in Sartell, MN

    Looking for the perfect fit, Sartell AmericInn Lodge and Suites is currently taking applications for a part-time evening and/or overnight Guest Service Representative. Must be able to work weekends and holidays! We are looking for individuals who have: - Excellent customer service skills - An interest in engaging with customers - The ability to complete tasks in a timely manner - The strength to work well with others and independently - A good work ethic and personal initiative - The desire to escape an everyday routine If you feel this would be a fit for you stop by and fill out an application or apply online @ ************************* Please no phone calls or e-mails. Qualifications • An upbeat, positive, and friendly attitude • Personal accountability for achieving established guest service standards • Responsibility and a willingness to help the team • The ability to work and grow as a team player • Personal accountability for exceeding every guest's expectations • Treating the hotel as if it was your own Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 17h ago
  • Guest Service Representative

    Bubbly Paws

    Customer service representative job in Maple Grove, MN

    Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, we'd love to meet you. We are looking for a Guest Service Representative to join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service. Responsibilities: Retail sales and product merchandising/organizations Coordinating and booking grooming appointments Supporting owners with the self-serve dog wash process Must Haves: Trustworthy Strong work ethic and works well independently Enjoys cleaning and working in a clean, safe environment Strong attention to detail Loves connecting with both humans and dogs Values the importance of strong customer service - knows that every interaction can make someone's day! To have an edge on the competition, apply here: ********************************************************************* Job Types: Full-time, Part-time Compensation: $17 Plus Tips Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs you'd get to spend time with.
    $17 hourly 52d ago
  • Financial Services Representative - State Farm Agent Team Member

    Zach Augustyn-State Farm Agent

    Customer service representative job in Osseo, MN

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Here at Zach Augustyn - State Farm Insurance in Maple Grove, MN, we offer over 25 years of experience! I began as an agent in Nebraska and now lead a dedicated team in the Twin Cities, serving Minnesota, Wisconsin, and Nebraska. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second location in 2025. We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. We are committed to community involvement, we volunteer and coach youth sports throughout the Twin Cities. Our team enjoys a vibrant workplace culture with regular monthly events like potlucks, social gathers and weekly challenges for our social media presence. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company. COMPENSATION: 60-100k+ per year, based on performance. With our expanding and vibrant market, focus on team member development and training, and positive office culture, we are confident you will achieve high-earning compensation! ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Zach Augustyn - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services preferred. Strong analytical and communication skills. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment. Life/Health license (required). Series 6, 63, 65 or 7 (required).
    $32k-48k yearly est. 5d ago
  • Inside Sales Representative

    Advancedpcb

    Customer service representative job in Osseo, MN

    Job DescriptionDescription: Job Title: Inside Sales Representative We are seeking a highly motivated Inside Sales Representative to drive growth by proactively engaging customers and prospects through phone, email, and digital channels. The ideal candidate will focus on reviving inactive accounts, converting new web leads, capitalizing on unrecognized quotes, and following up on shipped orders to maximize revenue opportunities. Key Responsibilities: Conduct high-volume outbound calls to prospects and existing customers to identify opportunities for upsell, cross-sell, and account reactivation. Engage with unrecognized quotes, following up to convert into orders. Contact new web registrants to introduce products/services, qualify leads, and schedule meetings. Follow up on shipped orders to ensure satisfaction and identify additional sales opportunities. Reconnect with lost, down, or inactive customers, uncovering reasons for disengagement and proposing solutions. Maintain detailed and accurate CRM records of all customer interactions, activity, and opportunities. Collaborate with account managers, sales reps, and marketing teams to coordinate campaigns and track success. Meet or exceed daily, weekly, and monthly activity and sales targets. Provide market feedback and insights from customer interactions to support product and process improvements. Qualifications: 2+ years of experience in inside sales, business development, or account management, preferably in [industry]. Proven track record of cold calling and prospecting success. Strong ability to analyze data, prioritize leads, and manage multiple accounts simultaneously. Excellent communication, negotiation, and interpersonal skills. Familiarity with CRM systems (Salesforce, HubSpot, or similar). Self-motivated, goal-oriented, and resilient in a fast-paced sales environment. Key Metrics / KPIs: Number of outbound calls and emails per day Conversion rate from unrecognized quotes to orders Number of web leads contacted and qualified Reactivation rate of lost/inactive accounts Revenue generated from upsell/cross-sell opportunities Why Join Us: Opportunity to drive measurable impact and grow within a fast-paced organization. Collaborative team environment with strong leadership support. Competitive compensation with base + commission structure. Access to ongoing sales training and professional development. Requirements:
    $38k-61k yearly est. 2d ago
  • Assistant Veteran Service Officer

    Kanabec County 3.5company rating

    Customer service representative job in Mora, MN

    Deadline: October 23, 2025 Under the supervision of the Director of Veteran Services/CVSO performs duties including promoting the interests and welfare of veterans, their dependents and survivors in order to enhance their quality of life through counseling, benefit claims assistance, education, outreach, advocacy and special projects. Connects veterans and dependents with other programs and resources provided by Federal, State, and non-governmental organizations. Performs general administrative duties as directed. Minimum Qualifications: 1) High School diploma or equivalent 2) Two years experience in related field or equivalent combination of education/training/experience 3) Must fulfill the five special requirements of MN Statute 197.601 regarding the qualifications of the Veteran Service Officer: Residence in the State of Minnesota Citizenship in the United States Veteran as defined by statute Education and training for the duties of veteran's service officer Knowledge of the law and the regulations and rulings of the United States Veterans Administration applicable to cases before it and the administration thereof 4) Achieve and maintain certification by MN Department of Veteran Affairs as an Assistant County Veteran Service Officer according to MN Statute 197.605 within one year of employment. Knowledge, Skills and Abilities Required Knowledge of laws, procedures, and applicable techniques used in preparing and submitting veterans' benefits requests Ability to work in a professional and courteous manner with clients, families, professionals, and co-workers Ability to maintain confidentiality and comply with all data privacy laws and practices Skilled in use of business English including the ability to communicate in writing and orally Skilled in modern office administrative practices and procedures, including the use of technology for data entry and research, communications, and various software applications Knowledge of policies and procedures of the US Department of Veteran Affairs and the MN Department of Veteran Affairs sufficiently to comply with them Working knowledge of medical terminology and medical conditions sufficient to understand the causes and interrelationships relevant to disease and disability Math skills sufficient to accurately calculate amounts of assistance, determine need and eligibility for benefit programs Ability to understand and interpret complex laws, rules and regulations and precedent court opinions Skills in establishing and maintaining effective working relationships with the disabled and/or mentally ill clients, veterans' organizations other government and non-government agencies, other employees and the general public Ability to analyze, appraise and organize facts, evidence and precedents concerned, and then prepare such materials in clear and logical form for oral and written presentations Some Examples of Essential Duties Job Duties: 95% Responds in a professional, courteous and timely manner to general questions and inquiries about veterans' programs. Answers telephone, assists visitors, and responds to emails. Provides information and referrals, takes messages, schedules appointments, maintains logbook and explains applicable policies and procedures. Interviews, performs intakes, and counsels veterans and their families in regard to qualifying for various veteran benefit programs, and investigates veterans service histories. Addresses emergent needs. Researches medical conditions and obtains necessary medical records and physician statements to support claims. Prepares and submits claims, forms and documents for veterans/claimants to secure benefits from the appropriate agency. Ensures all timelines are met so the veteran does not lose any potential benefits. Aids Veterans/claimants in appealing adverse action by the Veteran's Administration to the VA Regional Office and/or VA Board of Veterans Appeals Serves as a liaison to veteran organizations to present information regarding benefits, programs, and resources. Performs outreach at county and local events, including attending, speaking and general promotion. Assists with the coordination of county veterans service events. Educate community partners about services County Veteran Service Officers provide. Assists in coordinating military funerals, memorial services, death benefits, widow and orphan benefits from state and federal agencies. Assists and advises veterans on all phases of government life insurance. Collaborates with non-profit organizations, community partners, and other government agencies regarding poverty reduction, homeless, suicide prevention and other veteran initiatives. Advocates for veterans at V.A. Health Care Systems on any/all care they are receiving. This could include, but is not limited to medical billing through the VA or contracted medical providers. Assists veterans with scheduling/re-scheduling appointments, in-patient, out-patient or placement within a VA facility for long-term care. Assists veterans with coordination of transportation needs. Prepares applications for temporary financial assistance from the State Solider's Assistance Program, Support the Troops and other agencies. Attends all training and education requirements and testing necessary to become and remain certified by Minnesota Department of Veterans Affairs and all other service organizations who represent veterans in Minnesota; as well as other training as required by employer Keeps current on state and federal legislative actions concerning veterans. Assist veterans with corrections to military records and upgrades to discharge records. Assist veteran retirees and dependents with TRICARE, ID Card and retirement benefits. Maintains accurate office records and files, including non-public, private and confidential records in accordance with HIPAA, data privacy laws and record retention policies. Assists veterans/survivors in applying for property tax exemptions. Assists veterans/claimants with beneficiary travel claims. Provides information to deployed service member families and dependents about assistance programs. Works with family assistance centers regarding local deployed military members. Oversees the county's veteran equipment lending program including maintaining an inventory log, checking out/in equipment, keeping the equipment and storage space clean and organized, etc. Job Duties: 5% Works in compliance with good safety practices as posted, instructed and written in policy. Uses all safety devices and personal protective equipment as required. Reports any unsafe condition or act to their supervisor. Assists with grant writing, oversight, and reporting as directed. Assists with keeping the Veterans Service website up to date with useful information and links. Orders supplies and equipment as authorized by the VSO. Performs other work as assigned or apparent. Competencies Common to All County Positions Develops, maintains a thorough working knowledge of, and complies with all departmental and applicable County policies and procedures. Demonstrates regular and reliable attendance and punctuality. Demonstrates by personal example the qualities inherent in public service, excellence, and integrity expected from all staff. Develops respectful and cooperative working relationships with co-workers, including willing assistance to newer staff so job responsibilities can be performed with confidence as quickly as possible. Confers regularly with and keeps immediate supervisor informed of all important matters which pertain to the applicable job functions and responsibilities. Represents Kanabec County in a professional manner to the public, outside contacts and constituencies. Kanabec County offers a comprehensive benefits package, including: Group Health Insurance with VEBA Plan, Dental Insurance, Vision Insurance, Life Insurance, Flexible Spending Accounts (health care and dependent care), HSA Plan, Long Term Disability, Short Term Disability, Accident Insurance, Group Hospital Insurance, Critical Illness Insurance, PTO (vacation, sick, personal leave), 12 paid holidays, Deferred Compensation Plans, Public Employee Retirement Association (PERA), and Employee Assistance Program (EAP). To view the available insurance and benefit options, click here.
    $33k-45k yearly est. 60d+ ago
  • Inside Sales Representative

    Rapid Packaging

    Customer service representative job in Champlin, MN

    Job Details Champlin, MN Full Time $45000.00 - $60000.00 Base+Commission/year Description Are you ready to make an impact? Rapid Packaging is a small company with big opportunities and a community-based culture. We are excited to announce a new opening for an Inside Sales Representative. In this role, you will be responsible for selling Rapid products through outbound calls and email marketing. You will also support the sales and marketing team by resolving customer inquiries, processing product requests, preparing price quotes, and proactively generating additional sales. As a key interface and essential resource for our customers, your contributions will be vital. This is a fantastic opportunity to learn our business within a diverse and supportive sales team. With over 40 years of leadership in the packaging industry, Rapid Packaging offers a dynamic environment for growth. If you're ready for this challenge, consider joining us and discover why we've been recognized as a MN Top Workplace for multiple years. ESSENTIAL DUTIES AND RESPONSIBILITIES: Grows existing customer base through sales outbound calling and email marketing efforts. Partners with the marketing and sales leadership team to meet and exceed customer service expectations. Works to turn incoming calls and chat bot inquiries into sales by vetting the leads and sending large opportunities to outside sales team. Provides timely and accurate information to customers regarding unit prices, inventory levels, availability, freight/shipping costs and delivery time. This role is the first point of contact for many customers and prospects, so strong communication skills are essential. Ability and interest in learning about Rapid and Industrial Bag product lines. Employee will make recommendations to the customers or prospects that contact us via phone, email or chat bot. Helps create the customer experience by building and maintaining friendly and professional customer relationships. Investigates and resolves routine requests and customer complaints such as product quality and missing or delayed shipments. Processes and creates customer orders and enters data accurately into the database to determine total cost for the customer. Identifies, suggests and closes additional purchases of products and services to customers. Qualifications High school diploma or general education degree (GED); post-secondary education ideal Minimum of 2 years of Inside Sales experience required Previous experience in distribution or packaging industry helpful Excellent interpersonal communication skills in oral and written format Ability to work in a team environment; can manage change and multiple priorities Ability to communicate directly to customers via phone and email Results driven, detail oriented with a strong sense of urgency Demonstrated proficiency with Microsoft Office software, and CRM database applications. Exposure to computer software such as accounting, purchasing, or other ERP systems preferred BENEFITS: As an employee of Rapid Packaging, you will become part of an energetic team environment that truly recognizes its employees' hard work. We offer the following benefits to our employees: Medical, Dental, and Vision Coverage 401(k) & ROTH retirement savings with company match Health Savings Account (HSA) with company match Flex Spending Account (FSA) & Dependent Care Account (DCA) Short-Term and Long-Term Disability Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance Employee Assistance Program (EAP) and Telemedicine PTO starting at 16 days/year and increasing with years of service A strong company culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability, or any other federal, state, or local protected class.
    $45k-60k yearly 60d+ ago
  • Customer Account Specialist Pharmacy Technician

    Thrifty White Pharmacy 4.4company rating

    Customer service representative job in Osseo, MN

    Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Wellness resources Customer Account Specialist Pharmacy Technician Location: Hybrid - Corporate Headquarters Maple Grove, MN Thrifty White Pharmacy is seeking a Customer Account Specialist to join our team at the Corporate Office in Maple Grove, MN. This is an excellent opportunity for someone ready to grow their career in a professional office environment with hybrid flexibility. Position Highlights Schedule: MondayFriday (no evenings or weekends) Environment: Professional office setting with hybrid options Career Growth: Clear advancement potential within the Billing & Receivables team Purpose: Support patient care by ensuring accurate billing, account management, and exceptional customer service Core Responsibilities Provide exceptional service via phone, email, and internal ticketing systems Research, bill, and reconcile claims to insurance companies and responsible parties Manage account balances, payments, and refunds Ensure accuracy of customer accounts while maintaining HIPAA compliance Participate in process improvement initiatives and special projects Learn and apply new technologies and systems including TWRx, PeopleSoft, OnBase, and MNITS Why Youll Love Working Here Competitive pay $23.00 $26.00 per hour, based on experience and qualifications Full benefits package including medical, dental, vision, and 401(k) Paid vacation, holidays, and sick time Employee ownership: Thrifty White is 100% employee-owned you share in our success! Award-winning culture: Minnesota Retail Associations Best Place to Work Regional Drug Chain of the Year, 2020 What Were Looking For Strong written and verbal communication skills Proven ability to work effectively with leadership and teammates Excellent customer service mindset with professional follow-through Detail-oriented with strong organization and problem-solving skills Experience in Microsoft Word, Excel, and Outlook Ability to multitask and adapt in a fast-paced environment Commitment to confidentiality and HIPAA compliance Pharmacy Technician or insurance billing experience About Thrifty White Pharmacy Thrifty White Pharmacy is a 100% employee-owned company dedicated to advancing the health of our communities. Guided by our mission to empower healthier lives through personalized and accessible care, we combine compassion, innovation, and teamwork to deliver high-quality pharmacy services that make a real difference. We take pride in being patient-centered, community-focused, and driven by integrity, ensuring every interaction reflects our commitment to quality, inclusivity, and trust. As employee-owners, we share responsibility for our companys success and the positive impact we make across the communities we serve. Join our team of employee-owners and help shape the future of pharmacy care! Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.
    $23-26 hourly 2d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer service representative job in Saint Cloud, MN

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Sauk Rapids, MN?

The average customer service representative in Sauk Rapids, MN earns between $28,000 and $45,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Sauk Rapids, MN

$35,000

What are the biggest employers of Customer Service Representatives in Sauk Rapids, MN?

The biggest employers of Customer Service Representatives in Sauk Rapids, MN are:
  1. Planet Fitness
  2. Domino's Franchise
  3. Domino's Pizza
  4. Cornerstone Building Brands
  5. Copart
  6. Partnered Staffing
  7. The Summit
  8. Meduit
  9. U-Haul
  10. Augusta Plumbing and Heating
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