Customer Accounts Advisor
Customer service representative job in Lake Charles, LA
The salary range for this role is $12.75 to $13.50 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate wein good faith believe we would pay for this role at the time of this posting. We may ultimately pay moreor less than the posted range, and the range may be modified inthe future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. Theamount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains inthe Company's sole discretion unless and until paid and may be modified atthe Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Enrollment Specialist - In Office
Customer service representative job in Mauriceville, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Client Experience Specialist - 100% Commission | Beaumont, TX (SG-374934)
Customer service representative job in Beaumont, TX
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Part-Time Ramp and Customer Service Agent
Customer service representative job in Lake Charles, LA
Come and work for Envoy Air, an American Airlines Group Company, at Lake Charles Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $13.80/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOversight
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Auto-ApplyPartnership and Engagement Specialist
Customer service representative job in Beaumont, TX
If you love connecting with people, building relationships, and creating stronger, healthier communities, this role is for you. TAN Healthcare is looking for someone who believes in meeting people where they are, telling meaningful stories, and helping Southeast Texans access the care they deserve.
You'll be the friendly, welcoming face of TAN-out in the community, online, and in local partnerships.
What You'll Do
Engage the Community
* Build real relationships with residents, schools, churches, civic clubs, and local organizations.
* Show up at community events, health fairs, and outreach opportunities to share TAN's services.
* Lead simple, easy-to-understand health education sessions that build trust and awareness.
Share TAN's Story
* Draft press releases, talking points, and community updates.
* Highlight TAN's impact through local media and public storytelling.
* Support leadership with clear, consistent messaging during events and communications.
Connect Through Social Media
* Manage and grow our presence on Facebook, Instagram, TikTok, and LinkedIn.
* Create simple graphics, flyers, and short videos that resonate with the community.
* Help run small digital campaigns that spread health education and increase awareness.
Build Strong Partnerships
* Work with nonprofits, schools, health providers, and local businesses to strengthen community support.
* Coordinate shared events and collaborative projects that benefit Southeast Texas families.
Track Impact
* Keep records of outreach activities, media coverage, and community needs.
* Share monthly snapshots of what's working and where support is growing.
What You Bring
* Experience in community engagement, PR, marketing, or social media.
* A natural ability to talk with anyone and make them feel heard.
* Strong writing skills and confidence representing TAN in public settings.
* Basic graphic design skills (Canva or similar).
* Organized, self-motivated, and comfortable juggling multiple priorities.
* Bachelor's degree preferred; 2+ years of related experience preferred.
* Valid driver's license and ability to lift 50 pounds for outreach events.
Partnership and Engagement Specialist
Customer service representative job in Beaumont, TX
Job DescriptionSalary: $20 - 24 Hourly DOE
If you love connecting with people, building relationships, and creating stronger, healthier communities, this role is for you. TAN Healthcare is looking for someone who believes in meeting people where they are, telling meaningful stories, and helping Southeast Texans access the care they deserve.
Youll be the friendly, welcoming face of TANout in the community, online, and in local partnerships.
What Youll Do
Engage the Community
Build real relationships with residents, schools, churches, civic clubs, and local organizations.
Show up at community events, health fairs, and outreach opportunities to share TANs services.
Lead simple, easy-to-understand health education sessions that build trust and awareness.
Share TANs Story
Draft press releases, talking points, and community updates.
Highlight TANs impact through local media and public storytelling.
Support leadership with clear, consistent messaging during events and communications.
Connect Through Social Media
Manage and grow our presence on Facebook, Instagram, TikTok, and LinkedIn.
Create simple graphics, flyers, and short videos that resonate with the community.
Help run small digital campaigns that spread health education and increase awareness.
Build Strong Partnerships
Work with nonprofits, schools, health providers, and local businesses to strengthen community support.
Coordinate shared events and collaborative projects that benefit Southeast Texas families.
Track Impact
Keep records of outreach activities, media coverage, and community needs.
Share monthly snapshots of whats working and where support is growing.
What You Bring
Experience in community engagement, PR, marketing, or social media.
A natural ability to talk with anyone and make them feel heard.
Strong writing skills and confidence representing TAN in public settings.
Basic graphic design skills (Canva or similar).
Organized, self-motivated, and comfortable juggling multiple priorities.
Bachelors degree preferred; 2+ years of related experience preferred.
Valid drivers license and ability to lift 50 pounds for outreach events.
Custodial Customer Representative
Customer service representative job in Beaumont, TX
Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area.
Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Answer incoming calls professionally.
• Verify and update patient demographics with each patient related call as needed.
• Screen callers to determine caller's needs.
• Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines.
• Transfer calls to the clinics according to protocol.
• Answer caller questions according to protocol.
• Take and forward messages to the appropriate party.
• Provide exceptional customer service to all callers.
• Maintain cultural sensitivity when dealing with customers and coworkers.
• Respond to customer inquiries.
OTHER DUTIES AND RESPONSIBILITIES:
• Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility.
• Compliance:
o Knowledgeable of and compliant with laws and regulations governing area of responsibility.
o Responsible for reporting any potentially non-compliant conduct.
o Cooperate fully with our Compliance Officer in upholding our Compliance Plan
• Act as a team player in all work situations.
• Always consider “what is the right thing” when making a decision.
• Maintain a safe work environment.
• Look for ways to improve job quality and create a fun work atmosphere.
• Assist financial screeners with filing, copying and other office duties during lower call volume periods.
• Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication.
• May assist with training other Call Center Attendants.
• Performs other duties and responsibilities as requested.
Qualifications
Requirements A. Education / Experience:
• High School diploma or GED preferred.
• One year phone service preferred.
• One year medical facility preferred.
Additional Information
Knowledge, skills and abilities:
• Fluent in both English and Spanish preferred.
• Good telephone etiquette and excellent keyboard skills
• Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients.
• Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines.
• The capacity to maintain the trust of the customers as well as customer confidentiality.
AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Customer service representative job in Port Arthur, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Customer Service - Beaumont College
Customer service representative job in Beaumont, TX
Job Description
Customer Service:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customer service to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
Customer Service Representative
Customer service representative job in Port Arthur, TX
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyANIMAL SERVICES OFFICER
Customer service representative job in Lake Charles, LA
Salary $18.56 - $26.23 Hourly Job Type Full-Time Job Number 2025-00175 Department Animal Services Opening Date 11/13/2025 Closing Date 12/25/2025 11:59 PM Central * Description * Benefits * Questions This is the first of five levels in the Animal Services Officers series.
Incumbents respond to complaints regarding animals and perform a variety of animal protection duties. Responsibilities may include evaluating whether a violation of the law has occurred; issuing citations, warnings and notices; confiscating animals; euthanizing animals; impounding stray, vicious or dangerous animals; setting live traps; and preparing related reports.
Examples of Duties
(The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Other duties may be assigned.)
* Patrols assigned area for emergency and non-emergency animal situations; investigates complaints; responds to work orders; removes dead animals from roadways.
* Issues citations and license violation warnings to pet owners regarding leash laws, containment, pet ownership and neglect, animal cruelty, and/or other related animal welfare issues.
* Apprehends and impounds pet and stray animals in violation of animal control ordinances; confiscates animals from negligent or abusive pet owners.
* Euthanized animals, which includes: injecting animals with applicable serums and transporting and disposing carcasses of deceased animals.
* Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets.
* Performs other duties of a similar nature or level.
SUPERVISORY RESPONSIBILITIES
This position does not require supervisory responsibilities.
Requirements
EDUCATION AND EXPERIENCE
High School Diploma or equivalent (G.E.D.), one year of specialized or technical training and one year experience working with animals; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
LICENSING REQUIREMENTS
Euthanasia Certification;
Crematory Operation Certification;
Valid Driver's License as per State law or requirement.
Law Enforcement Commission
LACA Chemical Immobilization
QUALIFICATIONS
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE
* Animal handling techniques and applications;
* Animal traps, catch poles, and chemical immobilization techniques;
* Capturing and restraining domestic animals and livestock;
* Animal care and nutrition requirements;
* Investigation methods and procedures;
* Animal identification techniques;
* Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
* Customer service principles;
* Recordkeeping principles;
* Computers and related software applications.
SKILLS
* Handling animals in a safe manner;
* Capturing, restraining, and handling animals and livestock;
* Responding to emergency situations;
* Euthanizing animals;
* Conducting investigations;
* Providing customer service;
* Preparing and maintaining records;
* Using computers and related software applications;
* Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Supplemental Information
PHYSICAL REQUIREMENTS
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
* Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.
* Incumbents may be subjected to fumes, odors, dusts, gases, poor ventilation, chemicals, blood and other bodily fluids, extreme temperatures, inadequate lighting, workspace restrictions, and travel.
WORK ENVIRONMENT
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme heat and cold; animal bites; repugnant odors and sights inherent within a shelter environment, and possible exposure to diseases associated with animals, to include blood-borne pathogens. The employee is occasionally exposed to high, precarious places; risk of electrical shock; explosive materials; and vibration.
* The noise level in the work environment is usually loud.
UNIFORM
An employee in this position will be supplied with a uniform, provided by the Calcasieu Parish Police Jury. The employee is responsible for abiding by the Police Jury's Uniform Agreement.
NOTE
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
WORK SCHEDULES
Varied work schedules allow our employees excellent work-life balance. Schedules vary by department and include the following:
* Part-time
* Full-time
* Temporary
* Rotating shifts
* 12-hour shifts
* 4/10s
* 9/80s
* 5/8s
VACATION
Vacation with pay begins accruing from date of employment.
SICK LEAVE
Sick leave begins accruing from the date of employment.
OTHER PAID LEAVE BENEFITS
Funeral Leave, Civil Leave (Jury Duty), and Military Leave
HOLIDAYS
Depending on the position the employee is hired into, employee receives the following paid holidays from the date of hire:
* New Year's Eve
* New Year's Day
* Martin Luther King Jr. Day
* Mardi Gras Day
* Good Friday
* Memorial Day
* July 4th
* Labor Day
* Veterans' Day
* Thanksgiving Day & Friday after
* Christmas Eve
* Christmas Day
* One (1) Personal Day
RETIREMENT
Employees are required to participate in the Parochial Employees' Retirement System of La. (Plan A) upon date of employment.
DEFERRED COMPENSATION
A supplemental tax-free retirement account is offered through Nationwide Retirement Solutions. Contribution is the responsibility of the employee via payroll deduction.
SOLUTIONS COUNSELING AND EAP
Free professional help with personal problems for Calcasieu Parish Police Jury employees and their families.
EMPLOYEE FITNESS PROGRAM
The Parish pays an employee fitness allowance toward a fitness facility membership. Allowance is dependent upon employee attending their selected fitness program at least 8 times per month.
ONSITE MEDICAL CLINIC
Health Connection, the Calcasieu Parish Police Jury's onsite medical clinic, provides office visits for a $5.00 co-pay to employees and their Calcasieu Parish Police Jury insured dependents.
LIFE INSURANCE
Basic Life and AD & D - $10,000 Life and AD & D coverage for the employee is included with the health insurance at no cost to the employee.
* Supplemental Life and AD & D
* Employee can purchase term additional Life/AD & D in increments of $10,000 up to a maximum of $500,000.Term Life/AD & D is also available for an employee's spouse and eligible dependents.
VISION
A supplemental vision program is available to employees through Always Care.
MAJOR MEDICAL
Major medical insurance is offered for employees with options to add family to the major medical plan.
DISCOUNTS
Dell Computers
Offers a special members' only store with discounts and monthly specials.
Verizon Wireless
Offers employee discounts for wireless service.
Sprint
Offers service discounts on Sprint and Nextel devices.
AT&T
Offers discount on service, free phones available, free shipping for online purchases, exclusive offers, sales, & packages.
My Phone MD
630 Prien Lake Road, Suite C
Lake Charles
**************
*************************
Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge.
Fix My Phone
3467 Nelson Road
Lake Charles
**************
******************
Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge.
01
Do you have a high school diploma or equivalent?
* Yes
* No
02
Do you have a valid Driver's License?
* Yes
* No
03
Are you a current Calcasieu Parish Police Jury employee?
* Yes
* No
Required Question
Easy ApplyPart-Time Customer Service Tax Representative
Customer service representative job in Orange, TX
We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles.
**Key Responsibilities:**
- Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner.
- Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience.
- Assist clients with the completion and submission of tax-related documents.
- Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients.
- Keep detailed and accurate records of client interactions and transactions.
- Collaborate with the tax team to address and resolve complex client issues.
- Manage multiple inquiries simultaneously while maintaining a high level of attention to detail.
**Qualifications:**
- High school diploma or equivalent
- Prior experience in customer service, preferably in a financial or tax setting.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Office
- Basic understanding of tax principles and regulations.
**Work Schedule:**
The office is open Monday-Saturday from 9:00 am-8:00 pm.
This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled.
This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment.
*Pre-Employment Requirements**
- Must provide 3 Professional References immediately after completion of initial phone interview.
- All applications must have a complete current resume attached, and be a Texas or Louisiana resident
in order to be considered for the position.
considered
- Valid Driver's License and Social Security Card
**Your resume MUST DETAIL your experience, in order to be
Customer Service Representative (On-site Call Center Position)
Customer service representative job in Lake Charles, LA
First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position.
About Us
First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender.
Position Summary
Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties.
Essential Duties & Responsibilities include, but are not limited to, the following:
Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential
Processes incoming mail; processes address changes; validates detailed information
Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits
Assists with customer tax levies
Provides support regarding end of year tax forms
Researches and resolves customer complaints; provides follow-up
Provides support for electronic banking products and services; troubleshoots issues as needed
Processes verification of accounts
Recognizes, documents, and alerts supervisors of trends in customer calls
Orders and distributes branch deposit account supplies
Assists in scheduling and training, as directed by supervisor
Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Contributes to team effort by accomplishing related duties, as assigned
Minimum Qualifications
High school diploma or GED,
A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
Auto-ApplyFinancial Service Representative I
Customer service representative job in Beaumont, TX
Job Description
Essential Functions:
The position of Financial Service Representative (FSR) is responsible for providing exemplary customer service to all bank customers. The FSR is responsible for answering questions and providing information upon request from bank customers and assisting them in understanding and utilizing the banks products and services. Opening and servicing new and existing bank customers accounts. The FSR will assist and support the Lobby Manager in leading other employees to meet and exceed excellent customer experience. Maintain and operate a teller cash drawer in order to process customer transaction requests. Establish and maintain customer records in order to adhere to all banking regulations.
The Financial Service Representative must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
JOB DUITES:
New Accounts
Interview consumer(s) desiring to establish a banking relationship with Third Coast Bank SSB.
Responsible for maintaining current knowledge of bank products and services offered.
Open new accounts and service existing accounts for personal and commercial customers.
Obtain consumer identification information as required per CIP and the USA Patriot Act. (Information must be obtained prior to opening an account.)
Obtain all required identification information and commercial documentation for business customers as required per CIP. (Prior to opening a business account.)
Update customer files, signature cards, resolutions, etc. for bank records.
Screen personal account holders via ChexSystems.
Screen commercial accounts via FIS eAccess/ChexSystems online
Process ATM/Debit Card and check order requests.
Establish and reset online banking access through NetTeller.
Cross-sell bank products and services to new and existing bank customers.
Open, close and service certificate of deposits for personal and commercial customers
Process Individual Retirement Accounts (IRA) opening, closing, and transfer request.
Establish and update new account files.
Maintain daily rate sheet.
Serve as a Notary for bank customers as well as bank personnel* (if approved by bank Cashier).
Teller Line
Maintain and operate a teller cash drawer.
Assist bank customers with account deposits, check cashing, and savings and checking withdrawals.
Process loan payments.
Issue Cashiers checks and money orders.
Keep records of money and negotiable instruments as required per banking regulations.
Adhere to BSA regulations for reporting CTR, MIL, and SAR documentation.
Answer general account questions for bank customers.
Cross-sell bank products and services.
Scan all proof work through Branch Capture and confirm all work has been balanced at the close of the business day with FIS.
Balance cash drawer at the close of the business day.
File all proof work at the close of the business day.
Safe Deposit Box: (if applicable at your assigned branch location)
Open and close safe deposit boxes via FIS.
Establish and update safe deposit box account files.
Prepare new and updated safe deposit box contracts.
Allow access to Safe Deposit Box Vault to customers.
Complete entry tickets for customers accessing box and enter the data into FIS.
Maintain current job knowledge and adhere to all bank policies and procedures
Maintain current job knowledge of bank products and services.
Practice quality teamwork to ensure the success of the bank as a whole as well as your assigned banking center.
Answer telephones, answer questions and direct callers to proper Bank personnel.
Assume responsibility for various department functions in the absence of staff members or in overwhelming situations.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Job Type:
This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Travel:
No travel is expected for this position.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED) required, Bachelors degree preferred; minimum of one (1) year teller experience, two (2) years of new accounts experience of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bilingual in Spanish is preferred.
Intermediate experience, knowledge and training in branch operation activities, terminology and products and services.
Knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.
Associate Representative - Inside Sales
Customer service representative job in Beaumont, TX
As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.
Responsibilities:
Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
Increase orders by suggesting related items, explaining features, and checks customer's buying history.
With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
Review open customer order reports and act on open items, including those items that may be at risk in meeting customer's promised delivery date.
Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
Report industry trends, competitive pricing and customer feedback to management.
Qualifications:
High School Degree or Equivalent required; Bachelor's degree preferred.
Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
Familiar with Microsoft Office, and ability to perform basic computer skills
Ability to perform multiple tasks simultaneously
Ability to work in a team environment
Ability to communicate clearly, both verbally and in written form
Attention to detail
Ability to prospect and market concepts to existing and potentially new accounts
Ability to act and solve routine or standard problems
Ability to identify and define problems and possible solutions independently; chooses among existing solutions
Ability to work independently with supervision
Ability to travel up to 25%
Auto-ApplyInside Sales Representative - Personal Lines
Customer service representative job in Lake Charles, LA
Job Description
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefit programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Personal Lines Inside Sales Representative
The Inside Sales Representative for Personal Insurance is a licensed sales professional responsible for generating new business through inbound and outbound sales activity. This individual handles client discovery, quoting (including application process), coverage consultation, and binding across home, auto, umbrella, and other personal lines products.
This role is focused on capturing internal, organic opportunities sourced through current clients, client referrals, unit leaders, team members, and leadership. In addition, the Inside Sales Representative will provide sales support to key marketing programs and initiatives. The Inside Sales Representative is expected to execute a high volume of opportunities with fast response times while driving business with preferred World carriers. Ability to utilize technology associated with the role is a must.
Primary Responsibilities
Primarily source leads through internal organic channels such as referrals from existing clients, client advisors and unit leaders.
Manage inbound quote requests and outbound lead follow-up
Generate quotes and proposals using Xilo, comparative raters and carrier portals
Evaluate risks and align clients with the right carrier solutions
Educate stakeholders on policy features, limits, and carrier value
Bind policies and ensure smooth handoff to service team
Maintain accurate activity and client records in CRM/AMS
Collaborate with Client Advisors to optimize outcomes
Cross-sell opportunities from existing books of business
Re-engage past or inactive clients
Achieve sales goals - new business written revenue goals set on an annual basis
Qualifications
1-3 years of sales experience
Licensed in Property & Casualty
Confident communicator with strong phone and interpersonal skills
Comfortable with technology, rating platforms, and CRM systems
Coachable, detail-oriented, and driven by performance metrics
Compensation
Competitive base salary ranging from $55,000-$75,000 plus 15% new business commissions
Equal Employment Workforce and Workplace
World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, Veteran status, or any other protected category under applicable state or local laws. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-CM1
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Financial Services Representative
Customer service representative job in Lake Charles, LA
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyCustomer Service Enrollment Specialist - In Office
Customer service representative job in Sulphur, LA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Supervisor, Customer Services
Customer service representative job in Lake Charles, LA
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations
Analyzes and resolves work problems, or assists workers in solving work problems
Initiates or suggests plans to motivate workers to achieve work goals
Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures
May train new workers, maintains time and attendance records as well as personnel files and performance records
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments
The Supervisor may confer with workers' representatives to resolve grievances
When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised
When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved
Required to operate Company equipment and/or drive Company vehicles
Qualifications
Who are we looking for?
Requirements
Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team
The ability to show initiative and critical thinking skills are necessary
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
Minimum age of 18
High school diploma or GED equivalent; college degree preferred
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications
Demonstrated ability to communicate verbally and in writing
Possess the legal right to work in the United States
Must be able to read, write, fluently speak, and understand the English language
Previous supervisory experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#EnvoyOut
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Auto-ApplyCustomer Service Representative (On-site Call Center Position)
Customer service representative job in Lake Charles, LA
First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position.
About Us
First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender.
Position Summary
Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties.
Essential Duties & Responsibilities include, but are not limited to, the following:
Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential
Processes incoming mail; processes address changes; validates detailed information
Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits
Assists with customer tax levies
Provides support regarding end of year tax forms
Researches and resolves customer complaints; provides follow-up
Provides support for electronic banking products and services; troubleshoots issues as needed
Processes verification of accounts
Recognizes, documents, and alerts supervisors of trends in customer calls
Orders and distributes branch deposit account supplies
Assists in scheduling and training, as directed by supervisor
Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Contributes to team effort by accomplishing related duties, as assigned
Minimum Qualifications
High school diploma or GED,
A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
Auto-Apply