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Adobe Customer Journey Analytics Expert
Pacer Group 4.5
Customer service representative job in Saint Louis, MO
Advanced data analysis & dashboarding (Tableau, Adobe Workspace)
Adobe Customer Journey Analytics Business Practitioner Certification
Experience creating custom projects in Adobe CJA
Healthcare analytics experience
Strong storytelling & visualization skills to influence design decisions
$40k-75k yearly est. 4d ago
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Vietnamese/Korean Bilingual Customer Support Representative
Blinkrx
Customer service representative job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customerservice or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
$30k-39k yearly est. 1d ago
Customer Support Representative
Insight Global
Customer service representative job in Saint Louis, MO
Title: Customer Support Representative
Duration: 12 month contract + possible extensions
Required Skills & Experience
Must go onsite 5 days/week
Must be able to complete Missouri fingerprint check.
Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk).
1+ years of experience in call center or related field.
Associates Degree or Bachelors degree
Active listening skills and excellent communication.
Attention to detail and organizational skills.
Reliability.
Data Entry experience
Experience with Excel, Outlook and Word
Plus but not required:
Genesys software experience.
Experience with Salesforce or similar CRM.
Experience with SharePoint.
Background in childcare/health.
Government background.
Bilingual
Job Description
Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays.
Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds.
Utilize call center software, specifically Genesys Cloud Services, for daily tasks.
Ensure calls are handled efficiently and effectively.
Answer basic questions about childcare based on state program training.
$30k-39k yearly est. 3d ago
Customer Service Representative | Part-Time | Centene Community Ice Center
AEG 4.6
Customer service representative job in Maryland Heights, MO
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The CustomerServiceRepresentative is responsible for the Front Information Desk. This is where the CustomerServiceRepresentative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The CustomerServiceRepresentative also performs a variety of other support for the administration office, staff and the facility in general.
This role will pay an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
Responsibilities
Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers.
Responds to inquiries regarding services, facilities, programs and events.
Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints.
Operates computerized public information and reservation systems in an efficient and accurate manner.
Responds to customer inquiries via telephone, in person and/or in writing as required.
Performs a variety of office clerical support activities.
Keeps supervisor and other appropriate staff informed of problems or other matters.
Interpret and enforce ice arena rules for customers.
Collect fees and record in software.
Qualifications
Must be 18 years of age, or older.
Ability to work a flexible schedule based on events, including long hours, nights, weekends and
holidays as needed.
Excellent customerservice.
Ability to follow basic instruction and direction.
$15 hourly 1d ago
Customer Service Representative - State Farm Agent Team Member
Anthony Luster-State Farm Agent
Customer service representative job in Saint Louis, MO
Benefits:
Incentive travel
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
About our Agency:
We're proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work-life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do.
New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones-whether it's a birthday or work anniversary-because your journey with us matters.
We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave. If you're looking for a workplace that values your growth, supports your professional development, and celebrates your successes, we'd love to have you on our team!
Your Role and Responsibilities:
Build and maintain lasting relationships with our valued customers.
Utilize a customer-centric, needs-based approach to help clients understand and select from our top-tier insurance options.
Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services.
Ensure customer satisfaction through proactive follow-up and problem-solving.
What We're Looking For:
A genuine interest in marketing products and services based on customer needs.
Exceptional communication skills - written, verbal, and listening.
A people-oriented mindset with strong attention to detail.
Proactive problem-solving abilities.
The ability to learn and adapt to computer functions.
A team player who thrives in a collaborative environment.
$27k-35k yearly est. 1d ago
Customer Service Sales Representative
Altyn Marketing LLC
Customer service representative job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customerservice
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customerservice or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 17d ago
Customer Service Supervisor
Roha
Customer service representative job in Saint Louis, MO
From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives.
We are hiring CustomerService Supervisor
Candidates must be based in St. Louis
5 days Working
Reporting to Operations Manager
Essential Duties and Responsibilities
Order Processing
Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals
Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates
Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team
Ensure accuracy with all EDI order processing and invoice submissions
Customer Communication
Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution
Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team
Internal Coordination
To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders.
Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions.
Team Supervision
Monitor and document any performance, attendance, or conduct issues within the team as per company policies.
Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism.
Track and evaluate performance of each customerservicerepresentative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews.
Prepare and review reports on customerservice performance metrics as designed by the operations manager monthly
Perform additional duties that may be assigned by Management
Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
$32k-45k yearly est. 1d ago
Inside Sales Representative
Vreeland Capital
Customer service representative job in Saint Louis, MO
Job Title: Inside Sales Representative (Lead Manager)
Company: I Buy Houses (A Vreeland Capital Company) - Local & Veteran-Owned Home Buying Company
About Us:
I Buy Houses is a veteran-owned and operated company dedicated to helping homeowners find solutions during challenging times in the Saint Louis, Little Rock, and Wichita markets. We specialize in purchasing homes directly from sellers, offering a stress-free, straightforward process. Our mission is to transform feelings of overwhelm and anxiety into hopefulness and excitement by providing trustworthy and personalized services.
Position Overview:
We are seeking a driven, humble, and emotionally intelligent Lead Manager to join our team. This role involves handling both inbound and outbound calls with potential clients who are interested in selling their homes. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a skilled problem solver.
Key Responsibilities:
- Respond to incoming inquiries from homeowners looking to sell their properties, providing information and answering questions about the selling process.
- Reach out to potential sellers through follow-up calls to generate leads and build relationships.
- Assess client needs and offer tailored solutions, guiding them through the selling process.
- Maintain and update client information in our CRM system, ensuring accurate records of interactions and follow-ups.
- Conduct follow-up calls to nurture leads and ensure customer satisfaction throughout the selling process.
- Listen actively and ask quality questions to uncover the deeper "why" behind a homeowner's desire to sell.
- Follow up with leads, maintain a consistent sales pipeline, and manage information accurately in our CRM.
- Collaboration with the team to ensure a seamless and positive experience for sellers.
Qualifications:
- Proven experience in sales, real estate, or a related field is preferred, but we welcome candidates with a strong desire to learn and grow.
- Excellent communication and interpersonal skills with the ability to build trust and connect with people from all walks of life.
- Strong problem-solving skills and the ability to think on your feet.
- Humble, coachable, and willing to put in the work to succeed.
- Highly motivated and results-driven, with a track record of meeting or exceeding sales goals.
- Ability to manage time effectively and prioritize tasks.
What We Offer:
- A well-paid COMMISSION ONLY position with opportunity to make more the harder you work!
- Ongoing training and support to help you grow and succeed.
- Opportunities for career advancement in a growing company.
- A supportive and collaborative team culture that will assist you in hitting not only your professional goals but your personal goals.
Why You Shouldn't Work Here: At I Buy Houses, we're not for everyone. If you're looking for a laid-back, 9-to-5 desk job, this isn't it. Our work is fast-paced, challenging, and demands adaptability. We're not afraid to roll up our sleeves, push through obstacles, and keep going until we get the results we're after.
If you're uncomfortable with direct, honest feedback or find it hard to navigate tough situations with a positive attitude, you might struggle here. We need people who can think on their feet, take ownership, and keep their cool under pressure.
Most importantly, we're a team that's built on trust and loyalty. We've got each other's backs, and we expect the same in return. If you're not ready to invest in that kind of team spirit, this might not be the place for you.
We Believe: At I Buy STL, we operate like a tight-knit special forces unit. We pursue excellence, adapt quickly, and get results no matter the obstacles. We're not your typical "corporate" operation-we're mission-driven, agile, and focused on what really matters: helping homeowners find solutions. Our team is built on trust, loyalty, and a shared commitment to go above and beyond. Whether it's a challenging negotiation or a last-minute problem to solve, we do whatever it takes to get the job done and make a positive impact.
And we know how to have fun, too. We believe in celebrating wins, connecting outside of work, and building relationships that make us stronger. From team outings to friendly competitions, we enjoy spending time together and keeping the camaraderie alive. If you're hungry to succeed, humble in your approach, and ready to bring your best every day, you'll thrive here.
$35k-57k yearly est. 19h ago
Customer Support Center Agent I
First Mid Bank & Trust 4.0
Customer service representative job in Saint Peters, MO
Customer Support Center Agent I Location: St. Peters, MO
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to:
Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customerservice standards.
Servicecustomers over the phone with accuracy and efficiency within policy guidelines.
Create a quality service experience by ensuring timely resolution and follow-up to customer needs.
Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity.
Adheres to all bank compliance, security and operational policies and procedures.
Performs changes to existing accounts as requested by the customer.
Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance.
Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management.
Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies.
Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality.
Identifies and recommends products and/or services to best meet the needs of the customer.
Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc.
Complete other specified duties as assigned.
Qualifications Education:
High School Diploma/GED required.
Experience:
1+ year of customerservice experience and/or previous experience working in a financial institution preferred.
Previous contact center experience preferred.
Skills:
Proficient in usage of Microsoft Office and computer application
Strong organizational and communication skills, both oral & written.
High level of interpersonal skills to interact with customers and potential customers in professional manner.
Ability to work additional hours or hours outside of the departmental operating hours as needed.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Pay Range: $18.00 - $19.62 per hour Apply for this Position
$18-19.6 hourly 1d ago
Contact Center Representative (Bilingual Spanish)
First Bank 4.6
Customer service representative job in Saint Louis, MO
First Bank Service Center Rep -- Tier 2
Our Service Center Representatives are responsible for providing an excellent client experience by meeting client needs regarding financial and service inquiries from multiple channels.
What You Will Be Doing
Support more complicated service requests that require more time, experience and knowledge on a particular product or service.
Identifies cross-sell and referral opportunities for the expansion of the product and service relationships including additional account relationships as well as other products and services offered by the bank.
Be a friendly voice/representative of First Bank, analyzing client requests, setting appropriate expectations and forwarding them to specialized ServiceRepresentative experts (Tier-3 and above) if needed.
Be resourceful in searching for answers through documentation, knowledge base, communities and provide informational request resolutions.
Contributing to the accomplishment of individual, team and First Bank performance goals
High school diploma or general education degree (GED) required
A minimum of 2 years client service experience and/or training, preferably in a banking environment; or equivalent combination of education and experience.
Previous contact call center experience preferred.
Intermediate to advanced comprehensive knowledge and experience with Microsoft Office and business-related software required.
$30k-33k yearly est. 2d ago
Slot Service Specialist/Dual Rate Supervisor
Ameristar Casino Resort Spa St. Charles 4.6
Customer service representative job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$28k-33k yearly est. 3d ago
Electronic Services Call Center Representative
First Community Credit Union 3.8
Customer service representative job in Chesterfield, MO
There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department.
The hours for this position are Monday - Friday 10:30 a.m. to 7:00 p.m. and Saturdays 8:30 a.m. to 12:30 p.m., with a full day off during the week when a Saturday is worked. Must be flexible to work a rotating schedule.
$32k-39k yearly est. Auto-Apply 60d+ ago
Inbound Call Sales Representative
Auto Repair Network
Customer service representative job in Wentzville, MO
Job Description
Do you have the relentless drive to make life better for you and your family, or have plans and goals that require money?
Are you tired of job offers with the potential to make a lot of money, then finding out that only one person back in 1986 has ever accomplished such a feat?
Do you want to make 6 figures without student loans or but don't have years to build a book of business?
Do you want to learn great skills that are useful in your professional and personal life?
Well, look no further, the mothership is calling you home!!!
This is the company that equips you to succeed!
We have a Sales Training Manager and an awesome Sales Manager who make up our Sales Support Team to help develop your skills.
If you are hungry to turn your drive into skills and turn your skills into a paycheck, then come on home!
Compensation:
$60,000 - $120,000 + at plan commission
Responsibilities:
Establish, develop, and maintain positive business and customer relationships
Achieve sales goals
Being open-minded and coachable
Positive Attitude
Reliable and here every day, ready to work
Continuously improve with constructive criticism
Build value to sell the peace of mind of having the policy
Negotiate prices and terms of the policy
Provide top-notch service to each and every customer
Work Monday through Friday and 2 Saturdays a month
This is a Bonus/Commission-Based Job, so every day counts
Qualifications:
Sales experience is preferred, but Paid training is provided!
Transportation to and from work
Competitive Mindset
Excellent Attendance
Able to work in the Office
Dependable and money-motivated
Great communication skills, both written and verbal, as well as interpersonal skills and time management skills
Computer knowledge and the ability to multitask
No experience is needed. We will teach you how to be successful!
About Company
We're a fast-growing company that values exceptional customer experiences.
Ready to Apply?
If you're passionate about helping others and love being on the phone, this is your moment. Click apply and let's talk!
$60k-120k yearly 4d ago
Account Services Representative
United Bank of Union 3.3
Customer service representative job in Union, MO
We have a great opportunity for an energetic, motivated, community-oriented individual interested in joining the UBU team as Account ServicesRepresentative.
Responsibilities include promoting business for the Bank by delivering an excellent customerservice experience to our existing clients and to potential clients.
Essential Duties:
Assist customers with opening new accounts such as Checking, Savings, Certificates, IRA's, Safe Deposit Box, ATM/Debit/Gift Cards and providing assistance regarding account information.
Perform account maintenance of all deposit accounts.
In depth knowledge of all products offered (ex: Internet Banking, Bill Pay)
Answer inquiries from customers regarding balancing check books, account information.
Cross selling all products. (Internet Banking, Mobile Banking, Mobile Capture, Bill Pay, My Business Banking, Merchant Capture and any other product the bank may offer)
Process returned mail, check orders and address changes.
Maintenance of Safe Deposit Box. (Drilling, sending out notices, past dues, and swapping keys).
Maintain and update customer information into 360View (CRM).
Address and resolve customer issues in a timely manner.
Participate in promotional events and campaigns. If goals are given-expected to meet them.
Attend monthly department meetings to discuss changes.
UBU offers comprehensive benefits package and perks: paid time off; paid childbirth/parental leave; health, vision, dental, life insurance; employee assistance program; 401K plan; professional development opportunities; gym reimbursement; monthly lunch n learn program; volunteer opportunities; work-life balance; and more.
Qualifications
What Makes You Stand Out: The ideal candidate has exceptional customerservice skills; detail oriented; ability to communicate effectively (oral and in writing); ability to organize and prioritize to meet deadlines; previous banking experience preferred.
Our UNITED Core Values will tell you who we are:
U - Understanding (because UNDERSTANDING the needs and views of others leads to effective communication and respect).
N - Neighborly (because being NEIGHBORLY and serving our community is essential to our success).
I - Integrity (because having INTEGRITY builds trustworthy relationships).
T - Teamwork (because when we work and adapt as a TEAM we can outperform our competition).
E - Energy (because working in an ENERGETIC environment makes work fun).
D - Dependability (because being DEPENDABLE helps us achieve our goals and promotes accountability).
United Bank of Union is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
FDIC Member
$27k-32k yearly est. 11d ago
Call Center Representative
Bath Planet
Customer service representative job in Saint Charles, MO
Join Our Winning Team! - Call Center Representatives Needed
Are you ready to make a difference AND boost your income? Bath Planet of St. Louis is looking for energetic, motivated, and enthusiastic Call Center Representatives to help homeowners create dream spaces and bring smiles to their faces. We're not just a company - we're a family, and we want YOU to be a part of it!
Why Bath Planet?
Grow With Us - As one of the fastest-growing companies in our field, your career has unlimited potential.
Reputation You Can Trust - We're proud of the high-quality products and services we deliver to homeowners.
Make an Impact - Help homeowners transform their spaces and make their dream homes a reality!
What You'll Be Doing:
Engage with potential clients and offer tailored solutions to their needs.
Answer questions and smoothly address any concerns.
Gather homeowner info and schedule appointments with ease.
Track your conversations and input data into our systems.
Follow up with interested homeowners to keep them on track.
What We're Looking For:
Sales skills with the ability to connect with people.
Telemarketing or customerservice experience preferred (don't worry, we'll train you!).
Tech-savvy with basic computer skills.
Excellent communication skills with a positive attitude.
A go-getter with a drive to succeed.
Why Work With Us?
Top-tier training to help you succeed.
Opportunities for advancement and career growth.
Fun and energetic work environment!
Paid vacation and sick time
Competitive pay
Our Culture - It's About YOU!
At Bath Planet, we believe in fostering an environment where you can thrive:
Collaboration: Together, we achieve greatness!
Support & Growth: We invest in YOU, offering industry-best training and career development opportunities.
Recognition: We celebrate your wins - whether it's hitting sales targets, going the extra mile for a homeowner, or being an amazing team player.
Ready to Jump In?
We're not just a team, we're a family. If you're passionate, driven, and want to be part of an exciting and rewarding journey, apply now!
$26k-34k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Senior Health Solutions 3.6
Customer service representative job in Saint Charles, MO
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customerservice and deliver quality service to our clients. As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities
Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.
Qualifications and Skills
Pleasant phone voice with good customerservice skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Uncapped Bonus and Commission
26% of our Licensed Advisors are Top Producers with an annual wage of
100k - 150k+
21% of our Licensed Advisors have an annual wage of 60k - 85k
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
$28k-35k yearly est. Auto-Apply 7d ago
Client Specialist Key at the shops of Clarkson corner
Knitwell Group
Customer service representative job in Chesterfield, MO
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00142 Chesterfield MO-Chesterfield,MO 63017Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$28k-46k yearly est. Auto-Apply 60d+ ago
Service Center Representative
St. Charles Community College 3.5
Customer service representative job in Lake Saint Louis, MO
Job Description
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations.
SCC is looking for a full-time Service Center Representative to join our Student Services Department.
POSITION SUMMARY:
The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer the college's main phone number promptly and professionally.
Provide general information about the college, including admissions, programs, events, and services.
Direct calls to the appropriate departments or individuals based on the caller's needs.
Maintain an up-to-date directory of college departments, services, and staff.
Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department.
Keep accurate records of calls, including the nature of the inquiry and any actions taken.
Assist with other administrative tasks, such as managing the reception area and supporting other departments.
Maintain a high level of confidentiality regarding student and staff information.
Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information.
MINIMUM EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Some college coursework preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
PREFERRED EXPERIENCE:
Previous experience in a call center, customerservice, or administrative role is desirable.
Experience in an educational setting is a plus.
St. Charles Community College is an Equal Opportunity Employer.
$34k-40k yearly est. 1d ago
Card Dispute Specialist
Vantage Credit Union
Customer service representative job in Saint Charles, MO
JOB FUNCTIONS
Manage, adjust, and document and recommend various controls to mitigate fraud across all channels including Checks, Deceased Accounts, Monetary Disputes, Debit/Credit Cards, et cetera whether by criminals, members, or VCU staff.
Investigate and maintain records of all applicable fraud cases, reporting to higher agencies, when necessary, i.e., complete bond claims for fraudulent transactions as applicable for our insurance company or other forms as required third-party processors/vendors.
Work to help protect members from losses related to fraud learning to recognize victims from participants.
Responsible for the investigation of fraud, illegal or inappropriate activities that could result in losses or claims against the Credit Union as well as coordinate the recovery of losses due to fraud, illegal or inappropriate activities.
Act as a liaison to local, state, and federal law enforcement agencies regarding issues pertaining to fraud, illegal or inappropriate activities, handle the exchange of information, and represent the Credit Union at required court appearances.
Stay informed of current laws, regulations, common practices, and trends in the fraud/security investigation field including any member notifications.
In coordination with the Department of Education and Development, educate Credit Union employees on how to identify and react to potential or actual fraud violation situations.
Maintain market awareness regarding new and emerging fraud trends and tools/methods to detect and prevent fraud. Make recommendations to the Fraud Manager and Chief Risk Officer regarding these trends and their potential ability to overcome risks.
Regularly review and investigate account alerts generated by ARCU reports, Verafin, Velera, or Mastercard.
Conduct daily account activity review to identify suspicious activity. Work with members in processing required forms for card transaction fraud or disputes. Follow up on open cases as required.
Process member card disputes and chargebacks, post transactions to member accounts and any general ledgers as needed. Assist with balancing and reconciling general ledger accounts as needed.
Assist Fraud Specialist when necessary.
Perform special tasks and projects as assigned by the Fraud Manager or Chief Risk Officer.
Qualifications
KNOWLEDGE
The individual should have three or more years of job-related experience with an above average knowledge of branch operations and general knowledge of the overall financial institution operations.
The specific technical knowledge required to perform effectively in this position is:
Knowledge of financial institution policies and procedures including applicable federal and state regulations.
Experience in all areas of credit union operations and security requirements including investigative techniques and practices.
Skilled in researching transactions with financial institution data systems.
Thorough knowledge of banking products and services.
Advanced experience with Microsoft Word, Excel, and Outlook.
SKILLS
The individual must be a team player who values building a unified team at both all levels including management and board; builds trust and confidence; and values appropriate feedback and guidance at all levels.
Positive individual who is able to see the steps necessary to get things done; able to use controls and follow up effectively - stays aware of progress on key tasks; able to perform job without a lot of supervision; meets deadlines; willing to put in the necessary time to get the job done - but at the same time is a good time manager; and, willing to take responsibility for own actions.
Effective communication and listening skills (an honest and open individual who can communicate in an up front and positive fashion; can comfortably deal with people on all levels; a good listener who is empathic with staff and member needs; and possesses above average written communication skills).
QUALITIES
Integrity and high moral responsibility.
Analytical ability, with the incisiveness to ask discerning questions.
Works well with managers and staff to achieve group cohesiveness and objectives.
EDUCATION AND EXPERIENCE
Incumbent should possess a minimum of two years of financial institution experience. A college degree in a business-related field or its equivalent of three to five years of financial institution experience is preferred. Attendance of banking industry schools, seminars, and workshops, as appropriate.
Knowledge of applicable laws, regulations, financial services, and regulatory trends or specific knowledge of OFAC regulations and AML are a plus.
An understanding of basic accounting procedures; interested in the welfare of people; and trained or experienced in communication techniques. Experience in all areas of branch duties and operations is a plus.
PHYSICAL REQUIREMENTS
The position requires the following physical activities within varying environmental conditions:
Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
Occasional lifting, moving, or adjusting objects up to 20 pounds.
Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device.
Work will be in a commercially reasonable temperature-controlled environment.
Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.
$24k-40k yearly est. 10d ago
Insurance Customer Service Representative
First Mid Bank & Trust 4.0
Customer service representative job in Saint Peters, MO
Insurance CustomerServiceRepresentative Location: St. Peters, MO
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
Responsible for transactional customerservice and policy renewal process. Supports account administrators, account managers and producers in renewing existing policies and selling new accounts. Responsibilities include, but are not limited to:
Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue.
Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions.
Monitors policy expiration list to be certain that expiring policies are renewed.
Monitors accounts receivable balances on assigned accounts.
Provides administrative support to producers including preparing insurance applications.
Cross-sell insurance and bank services in a professional manner.
Complete required training associated with job function.
Performs other duties as required.
Qualifications Education:
High school diploma or GED.
Some college preferred but not required.
Prefer candidates that hold current Property and Casulty License, Series 6 or ability to obtain within 90 days of employment.
Experience:
Prior insurance experience is preferred.
Prior experience with Excel, Word and related software is required.
Skills:
Ability to gain thorough knowledge of insurance products and coverages.
Must have the ability to gain and maintain an Insurance Producers license and a valid Illinois Driver's license for this role. First Mid will facilitate training and testing for additional licensure as needed.
High level of organizational and communication skills including the ability to handle multiple simultaneous tasks and establish priorities.
Ability to empathize with customers and to respond appropriately.
May be required to work earlier or later than the normal workday and may be required to work outside of the office to facilitate extended hours or customer visits.
Total Rewards:
Competitive health, dental & vision coverage with HSA match
401(k) with employer match + Employee Stock Purchase Plan
Generous PTO, paid holidays & parental leave
Tuition reimbursement & performance-based bonuses
Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
Pay Range: $17.50 - $22.19 per hour Apply for this Position
$17.5-22.2 hourly 2d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Washington, MO?
The average customer service representative in Washington, MO earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Washington, MO
$31,000
What are the biggest employers of Customer Service Representatives in Washington, MO?
The biggest employers of Customer Service Representatives in Washington, MO are: