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Customer service supervisor jobs in Appleton, WI

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  • Medical Customer Service

    Biolife Plasma Services 4.0company rating

    Customer service supervisor job in Appleton, WI

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Appleton - Eisenhower Dr U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - WI - Appleton - Eisenhower DrWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 1d ago
  • Adult Residential Support Professional - Full-Time 1st Shift - Grandstone

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Customer service supervisor job in Neenah, WI

    🧠 Adult Residential Support Professional - 1st Shift Schedule: Full-Time | 1st Shift | 6:00 AM - 2:00 PM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone! 🌟 About Grandstone Grandstone is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. 🛠️ Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks 🚗 Travel Day trips required up to 25-50%, depending on role If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! LSS is an Equal Opportunity Employer (EOE).
    $30k-37k yearly est. 2d ago
  • Client Relationship Specialist - Appleton, WI

    Charles Schwab 4.8company rating

    Customer service supervisor job in Appleton, WI

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. To read more about our client offerings visit: Charles Schwab - Investor Services What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $56k-70k yearly est. 1d ago
  • Entry Level Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Customer service supervisor job in Kaukauna, WI

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $16.50 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $16.5 hourly 8d ago
  • Event Services Specialist

    Discover Green Bay 4.4company rating

    Customer service supervisor job in Green Bay, WI

    Discover Green Bay is looking for a warm, organized, energetic team member to help us welcome visitors and showcase everything Greater Green Bay has to offer. Our Event Services Specialist stays plugged in as the heartbeat of hospitality in our community. Build and maintain relationships with local business owners and decision makers. Help match event needs with the incredible restaurants, venues, attractions, and service providers that make Greater Green Bay a showcase destination. Coordinate details, prepare materials, create unique gift baskets, schedule logistics, and ensure every individual group feels genuinely welcomed. Your work will shape how visitors experience Greater Green Bay. This flexible, part-time position (about 16 hours per week) is perfect for someone who loves details, communication, and creating memorable moments. You'll join a fun, supportive team and take pride in bringing events to life with professionalism, creativity, and heart. If you're ready to help make unforgettable experiences happen, we'd love to meet you. GENERAL SUMMARY: The Event Services Specialist provides exceptional support to conventions, meetings, and sports events that bring visitors to the Greater Green Bay area. This part-time role focuses on delivering outstanding service to event planners and guests while showcasing everything Greater Green Bay has to offer as a premier meeting destination. The Specialist coordinates event logistics, communicates with planners and local partners, and ensures that each group enjoys a seamless and welcoming experience. Through professionalism, attention to detail, and genuine enthusiasm for the region, this position helps reinforce Discover Green Bay's reputation for excellence. RESPONSIBILITIES: ESSENTIAL JOB FUNCTIONS: Serve as the primary point of contact for assigned conventions, meetings, and sports events after booking, providing responsive, professional, and proactive support to planners and attendees. Serve as liaison between confirmed meeting, convention, and sports event planners and local hospitality partners to ensure service needs are met efficiently. Promote Greater Green Bay's hospitality community by connecting event organizers with local venues, attractions, restaurants, and service providers that enhance their group's experience. Collaborate with the Sales team to develop and implement service plans that align with each event's goals, including timelines, communications, and follow-up. Prepare and coordinate event materials, such as name badges, welcome packets, delegate kits, signage, and destination information. Assist event planners with program enhancements such as transportation, identifying local speakers, entertainment, spouse programs, tours, special activities, and signature experiences; coordinate welcome addresses and on-site registration logistics to ensure a smooth and engaging start to each event. Work closely with the Director of Partnerships to assemble and deliver donation baskets or welcome gifts that highlight Greater Green Bay's local products, attractions, and hospitality partners. Represent Discover Green Bay at events by providing on-site assistance-including registration or hospitality desk coverage-and ensuring guests receive a warm and knowledgeable welcome to the community. Recruits, engages, and schedules volunteers for conventions, meetings, and sports events, ensuring they represent the Discover Green Bay's values and deliver a welcoming, professional, well-prepared, exceptional experience for all guests. Maintain a strong understanding of the destination's amenities, attractions, and hospitality offerings to confidently promote Greater Green Bay to visiting groups and partners. Support repeat business and client satisfaction efforts by documenting post-event feedback, updating CRM records (Simpleview), and assisting with follow-up communications. Collaborate with internal departments to ensure consistent messaging and quality across all visitor-facing materials and experiences. Maintain all necessary records and reports including entertainment databases through the organization's chosen CRM system. Demonstrates the DGB's mission, vision, and values by consistently providing warm, authentic, and service-oriented experiences that reflect the spirit of Greater Green Bay. Acts as an ambassador of the community, fostering collaboration, inclusion, and pride among visitors, partners, and colleagues. Performs all other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 1. Demonstrated ability to provide professional, proactive support to clients and partners in the meetings and hospitality industries. 2. Strong written and verbal communication; able to represent the community positively with planners, vendors, and the public. 3. Ability to manage multiple servicing projects, track timelines, and meet deadlines in a part-time schedule. 4. Demonstrates empathy, active listening, and situational awareness when working with planners, partners, and teammates; effectively manages stress, maintains professionalism, and builds trust-based relationships that reflect the Discover Green Bay's culture of hospitality and respect. 5. Well-versed in Microsoft Office Suite and CRM software as well as demonstrated expertise in database management and CRM systems. 6. Flexible and collaborative; able to work independently, anticipate needs, and problem-solve in a fast-paced environment. 7. Enthusiasm for Greater Green Bay and its tourism assets; commitment to sharing destination knowledge with visitors and partners. EQUIPMENT TO BE USED: Hardware and software chosen by the organization including Microsoft Office, Simpleview, Google Docs, etc. Audio/Visual equipment such as projectors and other presentation/speaker related equipment. Trade show booths, displays and equipment associated with trade shows. Must be able to operate a motor vehicle and have a valid driver's license. TYPICAL PHYSICAL DEMANDS: Frequent mobility and/or sitting required for extended periods of time. Requires eye-hand coordination and manual dexterity to operate keyboard and other standard office equipment. Eyesight correctable to 20/20 to read communications, reports and computer terminals. Requires hearing within normal range when communicating with company personnel or clients in person or via the telephone. Must have a valid driver's license in order to perform outside convention sales calls. Requires occasional lifting to 50 pounds. May require some irregular work hours. WORK ENVIRONMENT: 1. Normal office environment with little exposure to excessive noise, dust, temperature, and the like. 2. Regular local travel to partner facilities and event venues. 3. Position is part-time (averaging approximately 16 hours per week) based upon the needs of the organization and the event calendar.
    $45k-70k yearly est. 3d ago
  • Machining Team Lead

    RB Royal Industries, Inc. 3.6company rating

    Customer service supervisor job in Fond du Lac, WI

    Join RB Royal and help shape the future of our machining team! RB Royal, a company known for its outstanding culture, teamwork, and commitment to employee growth, is seeking a driven and skilled machinist who is ready to step into a leadership-focused role. This is a rare opportunity for someone who wants to elevate their machining experience while helping shape, guide, and transform a key area of our manufacturing operation. This role will provide the opportunity for you to coach, mentor, and influence the future of the department. This is an exciting opportunity to take the next step in your career; leveraging your machining background while developing as a leader. If you're passionate about teaching, improving processes, and helping a good department become a great one, we'd love to talk with you. OVERVIEW As the Machining Team Lead, you will play a pivotal role in developing people, strengthening processes, and supporting the long-term vision of the machining department. You will help train operators, guide continuous improvement, support programming, and step in to run parts when needed. This role is ideal for someone early enough in their career to grow into leadership yet experienced enough to confidently teach others. CORE RESPONSIBILITIES Train, mentor, and coach machinists to build skill and confidence. Assist in developing department vision, workflow improvements, and daily organization. Write, modify, and troubleshoot CNC programs (FANUC experience strongly preferred). Support horizontal machining operations and provide technical expertise. Run parts when necessary, supporting both production needs and operator development. Help lead positive changes in the department with patience, clarity, and encouragement. Promote a strong team culture focused on communication, growth, and accountability. KEY EQUIPMENT EXPOSURE Brown and Sharpe Servo Cam Chiron HAAS HWACHEON Miyano Tsugami T-Drill QUALIFICATION REQUIREMENTS High school diploma or equivalent; technical training or certification preferred. Minimum of 5 years of CNC machine setup and operation experience; programming experience strongly preferred. A strong background in CNC machining. Experience with FANUC controllers and CNC program writing. Ability to teach, guide, and communicate clearly with team members. Organized, reliable, and team-oriented with a positive attitude. Comfortable working with older equipment and helping others learn it. Open to change and able to help lead change in a constructive way. Desire to grow into a leadership role while supporting the development of others.
    $50k-89k yearly est. 2d ago
  • Yard Team Lead

    Fleet Farm 4.7company rating

    Customer service supervisor job in Plymouth, WI

    Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you! The Yard Team Lead will be responsible for the supervision of the outside customer loading process, as well as greeting and assisting customers throughout the yard. The Yard Team Lead will ensure the accuracy of merchandise receipts and loadings of customer merchandise in the assigned area following company policies and procedures. Job duties: Responsible for ensuring Fleet Farm's merchandise presentation standards are in place in the yard and surrounding work areas. Ensure displayed merchandise throughout store is seasonally relevant, properly secured, and well represented. Responsible for maintaining backroom locator accuracy within yard area. Ensure all merchandise is properly wrapped and stored in a way that will prevent it from being weather damaged. Effectively load correct merchandise into customers' vehicles while following all safety guidelines. Ensure that the Gate Guards are knowledgeable and executing the proper verification procedures for all outside customer loads. As requested, locate sale and promotional items to replenish stock during operating hours. Transport product throughout the facility while safely operating a forklift. Ensures cleanliness standards are in place in the yard and gate areas. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Ability to be certified to operate a forklift and other material handling devices. Ability to lift up to 50 lbs. Proven ability to lead, coach, and build teammate relationships in a fast changing environment. Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members. Demonstrated ability to act decisively, implement solutions, multi-task, and respond flexibly in a quick changing environment. Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $31k-40k yearly est. 12d ago
  • Customer Support Representative

    Culligan International 4.3company rating

    Customer service supervisor job in Plymouth, WI

    Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Health insurance * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $40k-48k yearly est. 25d ago
  • Retail Merchandising Team Lead

    Sas Retail Services

    Customer service supervisor job in Fond du Lac, WI

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us? What we offer: Competitive wages; $17.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner You're 18 years or older Can perform physical work of moving, bending, standing and can lift up to 50 lbs. Have reliable transportation to and from work location Have 1-2 years of merchandising experience Have experience leading and training people Can use your smartphone or tablet to record work after each shift Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.
    $17 hourly 7d ago
  • Customer Service Manager - State Farm Agent Team Member

    Erik Hosking-State Farm Agent

    Customer service supervisor job in Little Chute, WI

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an Office / Customer Service Manager for Erik Hosking - State Farm Agent, you are a key leader within the agency, balancing hands-on sales and service responsibilities with team oversight and office management. This role requires someone who is experienced, confident in holding others accountable, and skilled at keeping operations running smoothly while maintaining a supportive, team-oriented culture. Youll act as a buffer between the team and the agent, helping communicate expectations, resolve issues, and keep everyone aligned. In addition to providing outstanding service and contributing to sales, youll also be responsible for performance feedback, employee reviews, and ensuring the team meets established goals. RESPONSIBILITIES: Deliver excellent customer service through phone, email, and in-person interactions. Assist with sales conversations, policy changes, and cross-selling when appropriate. Hold team members accountable to goals and expectations; follow up on performance. Conduct employee check-ins and performance reviews. Serve as a liaison between the agent and the team, helping communicate priorities and provide support. Monitor agency workflows and help maintain operational efficiency. Support the agent in reviewing files, catching details, and ensuring compliance. Help manage daily office needs and serve as a go-to resource for both team members and clients. QUALIFICATIONS: Active insurance licenses will be required (Property/Casualty and Life/Health). Prior management and sales experience required. Prior leadership experience and a natural ability to motivate and guide others. Strong organizational skills with attention to detail. Professional, approachable, and confident communication style. Ability to take initiative, hold others accountable, and support team success in a fast-paced environment.
    $34k-61k yearly est. 21d ago
  • Sears Outlet Apparel Customer Assistance - Part Time - NEW STORE OPENING SOON

    Alixarx 4.4company rating

    Customer service supervisor job in Appleton, WI

    Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description Apply Online At: ************ and Req ID 1262506 The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men's Fashions, Kid's Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays. Qualifications Education: No requirement * 1-2 years experience * Ability to partner with other Associates in the store in order to enhance the customer experience * Ability to listen to customers, understand their needs and provide them with superior service Apply Online At: ************ and Req ID 1262506 Additional Information All your information will be kept confidential according to EEO guidelines. Apply online to be considered: ************ and Req ID 1262506
    $26k-31k yearly est. 2d ago
  • Customer Solutions Associate

    Ammega

    Customer service supervisor job in Greenville, WI

    For our MIR and AMMEGA Customer Service team, we are currently looking for a CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like: Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff. Processing customer orders accurately and timely. Researching customer order history and reviewing inventory for availability. Maintaining and updating customer files. Following up on orders in progress and communicating order statuses with outside sales staff. Interacting extensively with vendors and customers. Performing product research through contact with our vendors. Obtaining pricing on purchases, generating and following up on quotes. Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed. Verifying accuracy of order when receiving vendor products. Allocating cost of inventory to orders. Transferring stock to other branches upon request. Contacting customers to collect invoices that are past due. We are looking for you to have: Associate's or Bachelor's degree strongly preferred and/or at least four (4) years of previous experience. Experience with Word, Excel, and Outlook. Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Leadership acumen. Positive team spirit. Entrepreneurial and customer focus. Learning agility. Ability to deliver what is promised. Drive for change and innovation. Ability to build relationships through collaboration. What we offer you: The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network. Other benefits include: Paid training. Medical, Dental, and Vision insurance. Life insurance. Employer-paid Short- and Long-Term Disability insurance. 401k with company match. Tuition reimbursement. Paid time off. AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.
    $26k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Center Specialist

    Endries International 3.7company rating

    Customer service supervisor job in Brillion, WI

    Endries is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM's) and the Industrial marketplace worldwide. From its headquarters in Brillion, WI and eleven U.S. and international distribution centers, Endries provides over 500,000 SKUs to its customer base. Endries operates primarily through a vendor managed inventory model, managing C-part categories for its customers across diverse industrial end markets. Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. A Customer Service Support Specialist is a professional responsible for maintaining and enhancing relationships with customers on behalf of the company. Their main objective is to ensure customer satisfaction, promote retention, and maximize sales opportunities. Some responsibilities are to manage contact with customers ensuring resolution of issues, supporting product delivery, and coordinating product orders. They will promote a work culture that represents the organization's vison, mission, and values. This is a full-time position that includes benefits such as medical, dental, vision, and life insurance, generous paid time off, competitive pay, and much more. Apply today! Responsibilities: Provide world class customer service Review appropriate reports and records to ensure bin management system is properly maintained Identify, source and quote parts and process related customer orders Review and maintain customer pricing Build a strong working relationship with all customer contacts Maintain at all times a positive mental attitude to customers and fellow associates Audit inventory levels inside customer facilities Occasionally replenish inventory in customer's facility Document key events and notes in Endries CRM system Provide technical part information to customer utilizing internal company engineering and quality support resources Identify and actively pursue opportunities for continued revenue growth with existing customers Improve customer relations by being pro-active and consistently involved in meeting the customer's requirements Grow the business portfolio on product mix with the customer Qualifications: A successful associate will be goal oriented, self-motivated and able to meet deadlines while building and maintaining strong customer relationships Customer Service experience Good analytic and organizational abilities required Attentive to detail Quick learner Self-motivated with a strong desire to succeed Excellent interpersonal and communication skills, both written and verbal Problem solving and decision making skills Technical and mechanical inclination a plus Occasionally lift 20-40 pounds, at times up to 50 pounds Proficiency in Microsoft Office products with an emphasis in Outlook and Excel Starting wage: $19 - $22 per hour **Actual compensation may vary depending on job-related factors which may include knowledge, skills, experience, and location. Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.
    $19-22 hourly 60d+ ago
  • Customer Service Specialist

    Hoffmaster 4.4company rating

    Customer service supervisor job in Clintonville, WI

    About the RoleThe Customer Service Specialist plays a critical role in ensuring seamless order management and exceptional customer support. You'll independently manage incoming orders, inventory tracking, and customer communications through internal and external systems to ensure accurate, on-time fulfillment. From monitoring inventory levels to coordinating shipments and maintaining key reports, you'll help deliver a smooth, reliable experience for both customers and internal partners. What You'll Do Maintain order accuracy through precise data entry and proactively address pricing discrepancies Manage daily, weekly, import, and seasonal program orders across U.S. and international manufacturing facilities and suppliers Monitor incoming product containers and inventory levels; send proactive communications regarding delays, production issues, backorders, and shortages Inspect and verify labeling on manufactured product samples, complete testing reports, and submit items for third-party testing Calculate pallet and truck volume requirements for outgoing orders and input shipment data into client portals Track must-arrive-by-date compliance for seasonal programs and collaborate with third-party logistics teams and distribution centers to resolve issues Maintain weekly reporting, including sales and fill-rate performance, and distribute updates to clients, sales, and marketing teams Develop Excel reports using system data to support sales, procurement, planning, marketing, and warehouse teams (Wisconsin and Illinois) Perform all other duties as assigned to support business needs What We're Looking For Ability to work independently while collaborating effectively across departments Strong adaptability with the ability to manage shifting priorities and perform under deadline pressure Highly detail-oriented, organized, and committed to accuracy and follow-through Strong written and verbal communication skills Solid computer proficiency, including the ability to create and analyze reports in Excel and navigate multiple systems Minimum 3 years customer service experience in data driven customer focused environment Organizational Values Safety - Teamwork - Customer Focus - Ownership - Initiative - Creativity At Hoffmaster, our core values guide how we work and support each other every day. This role demonstrates Customer Focus by ensuring accurate orders, timely communication, and reliable service, and Teamwork through close collaboration with logistics, sales, marketing, procurement, and warehouse teams. Ownership is shown through proactive management of orders, reporting, and issue resolution, while Safety ensures compliance in all product-handling and testing activities. Initiative drives continuous improvement in reporting and order flow, and Creativity supports problem-solving and process enhancements that elevate the customer experience.
    $29k-35k yearly est. 5d ago
  • Customer Engagement Specialist

    Georgia-Pacific 4.5company rating

    Customer service supervisor job in Green Bay, WI

    Your Job Georgia Pacific is seeking a Customer Engagement Specialist for our Consumer Products business to foster a community of loyal GP PRO customers by enhancing their overall experience. We're looking for a highly skilled customer-centric individual to join our team. This role involves managing a large volume of inbound interactions, troubleshooting and representing our product portfolio. As a business liaison for capturing the voice of the customer, this individual must also possess excellent communication and interpersonal skills and be enthusiastic about driving customer satisfaction. The ideal candidate excels in a fast-paced environment where adaptability, quick learning, and problem-solving are fundamental. Responsibilities include delivering a positive customer experience at every touchpoint and understanding and resolving customer needs. Join us to reinforce why GP PRO's products and services are differentiated in the industry through exceptional customer care. Our Team The GPXpress team is a sales support team that assists distribution partners, sales employees and end-user customers through the utilization of online tools. We're a highly collaborative group that works together to enhance sales and provide superior customer satisfaction. This team offers the flexibility of a hybrid schedule where you will work 2 days remotely and 3 days in the Green Bay office (subject to change based on business need). There will be exciting opportunities to travel to other locations to provide onsite support (about 10% travel). Compensation in this position will be commensurate with experience. What You Will Do Answer inbound customer calls and other interactions in a prompt and professional manner Actively listen to customer concerns, understand their needs and provide resolution Provide accurate information about products, services, policies, and procedures Process orders, complaints, returns, and other transactions as required Upsell or cross-sell products and services when appropriate Provide assistance to customers regarding product usage or troubleshooting Maintain detailed customer records within the salesforce CRM system Adhere to established department guidelines and quality standards Who You Are (Basic Qualifications) High school diploma or higher 3 or more years of customer service experience Experience working with Microsoft Office products Data entry experience What Will Put You Ahead Experience with Salesforce or other CRM tools Lead generation experience At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: ******************************************
    $35k-45k yearly est. 6d ago
  • Medical Customer Service

    Biolife 4.0company rating

    Customer service supervisor job in Appleton, WI

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Appleton - Eisenhower Dr U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Appleton - Eisenhower Dr Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $16 hourly 31d ago
  • Supervisor, Service Parts

    Kohler Co 4.5company rating

    Customer service supervisor job in Kohler, WI

    _Work Mode: Onsite_ **$2500 Sign On Bonus!!!** **Opportunity** : The Supervisor, Service Parts is responsible for leading operational activities within Kohler's Service Parts business to ensure timely, cost-effective delivery of quality parts. This role drives continuous improvement in production efficiency, labor utilization, and safety while fostering associate engagement and development. Reporting to the Sr. Manager - Distribution, the Supervisor manages unionized teams, administers labor relations policies, and collaborates across departments to meet customer demands and organizational goals. **Responsibilities:** + Manage the implementation of production methods, standards, techniques to ensure that parts and part kits are built and shipped correctly and on time for customer satisfaction as defined by the commitments to production and efficiency goals. + Plan and implement adjustments to staffing levels in the Service Parts area to maintain labor effectiveness goals and meet goals for schedule adherence. + Direct operations to ensure quality of product and with the support of safety, maintain programs that foster a safe work environment. + Drive continuous improvement by leading efforts to improve operations efficiency, continually improving the use of labor and materials. + Create and implement a strategic plan for delivering short and long-term goals for the Service Parts Operations area. + In consultation with Human Resources, administer approved collective bargaining agreement and labor relations policies, employment standards policies, personnel practices and procedures; discipline and counseling of associates. + Build a strong team to enhance effectiveness of the Service Parts Operations group. + As directed by the Sr. Manager, Distribution, meet with Accounting to review department budgets. + Identify training opportunities (formal, coaching, and on the job) to enhance productivity, job performance, personal growth and ultimately to improve the effectiveness of the Service Parts group. + Evaluate training effectiveness in relation to knowledge gained, quality feedback, warranty rating, and customer satisfaction. + Measure project performance using appropriate tools and techniques. + Report and escalate to management as needed. + Manage the creation and maintenance of comprehensive process documentation. + Other duties as assigned by leadership. **Skills/Requirements** **_Required:_** + Associates Degree in Business Management, Supply Chain or related field preferred or equivalent experience in lieu of. + Minimum of 2-5 years prior production leadership experience. + Minimum of 5-8 years prior experience in operational or supply chain management. **_Preferred:_** + Bachelor's Degree from a four-year college or university in Business Management, Finance, Marketing, or related technical field. + Well-rounded exposure to manufacturing, business development, marketing, human resources and finance is highly preferred. + Entrepreneurial spirit - a self-starter with an internal drive to identify and create new business opportunities. + Prior experience leading unionized associates. \#LI-SW1 \#LI-Onsite **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $71,500 - $108,700. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.
    $71.5k-108.7k yearly 5d ago
  • Customer Care - Kaukauna

    Leaf Home 4.4company rating

    Customer service supervisor job in Kaukauna, WI

    Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Service Admin handles customer inbound and outbound calls, primarily with customers post-sale, but also answers general company questions for internal and external customers. This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. Essential Duties and Responsibilities: Provide excellent customer service during all inbound/outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders. Review contract with customer post-sale to ensure accuracy and completeness. Schedule installation with the customer and assign the job to an installation contractor. Schedule service customers with local technicians, as needed. Review completed service tickets for quality assurance in region. Act as a liaison and corporate contact for Leaf Home installation and service teams at the local office in assigned region. Be flexible in performing any task deemed necessary to support department and/or company-wide initiatives. May process change orders. Required Education and Experience: Required Education High school diploma or equivalent. Required Years of Experience 1+ years of customer service and administrative experience. Additional Requirements: Computer and keyboard proficiency - job duties performed are essentially paperless. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the customer's needs at the forefront of every interaction. Adaptable, patient, and highly detail-oriented and data-efficient. Highly organized, with strong time management skills and the ability to be resourceful. Proficiency using Microsoft Office Suite. Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Ability to type at least 50 words per minute. Experience in the home improvement/construction industry. Experience working in a direct-to-consumer organization. Key Competencies: Uses basic problem-solving and subject matter understanding to perform tasks under supervision. Travel Requirements: Indicate any travel or work location No travel required (stationary work location). Overtime/Additional Hours Requirements: Indicate any work hour requirements or considerations Overtime hours may be required based on business needs. Physical Requirements: Physical Activity: Frequency of work schedule: Standing Occasionally (11-33%) Walking Occasionally (11-33%) Sitting Constantly (67-100%) Driving a car/van/truck Never (0%) Reaching with hands and arms (up, down, or outward) Occasionally (11-33%) Typing Constantly (67-100%) Using hands to touch/manipulate/handle Occasionally (11-33%) Climbing and/or balancing Never (0%) Working at heights Never (0%) Stooping, kneeling, or crouching Never (0%) Talking and/or listening Constantly (67-100%) Using foot controls Never (0%) Twisting of the body Rarely (1-10%) Twisting of the wrist/arm Rarely (1-10%) Lifting < 10 pounds Occasionally (11-33%) Lifting between 10 to 25 pounds Never (0%) Lifting between 25 to 50 pounds Never (0%) Lifting between 50 to 75 pounds Never (0%) Lifting over 75 pounds Never (0%) Exposure to extreme heat or cold Never (0%) Exposure to loud noise Never (0%) Disclaimer This is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. Leaf Home reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with Leaf Home. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law). Americans with Disabilities Act Statement and Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to **************************.
    $29k-34k yearly est. 13d ago
  • Environmental Services Trainer

    Thedacare 4.4company rating

    Customer service supervisor job in Appleton, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Environmental Services Trainer serves as the primary department resource and is responsible for training department team members. Cleans and disinfects assigned areas, transports and removes waste, sanitizes, stocks, and organizes assigned areas. Follows standard work processes, complies with infection prevention standards, properly mixes and stores chemicals, and uses personal protective equipment. Job Description: KEY ACCOUNTABILITIES: * Trains team members in the processes for cleaning and disinfecting patient rooms, floors, offices, conference rooms, equipment, furniture, common areas, and waiting rooms following hospital-approved infection prevention standards. * Trains team members on and independently perform high level cleaning in specialized areas such as clinical areas, surgical suites, cath lab, specialty rooms, and sterile areas. * Models best practices and behaviors to inspire and be a role model for team members. * Collaborates with multiple departments to ensure patient and department priorities are met day-to-day that result in the safest outcomes for our patients and customers. Serves as a resource for external and internal department team members on environmental services matters. * Rounds on team members to address concerns and provide regular education and assistance. * Assists department leaders with ongoing educational sessions for team members, and provides input on department processes, training materials, and suggestions for improvement. * Helps to problem solve concerns and provides daily monitoring of environmental services assigned areas, partnering with environmental services and nursing leaders. * Identifies issues before they arise and solves the issue or escalates the issue to the appropriate person. * Coaches and trains team members in methods of collaboration with multiple departments so patient and department priorities are met, ensuring the safest outcome for our patients and customers. * Trains and educates team members on proper personal protective equipment and cleaning procedures specific to infectious elements in isolation rooms. Ensures environmental services team members maintain proper infection control cleaning standards at all times, including hand hygiene requirements. * Understands, trains, and coaches team members on proper hospital-approved chemicals and disinfectants and dwell times (amount of time the chemical or disinfectant needs to stay wet on surface) for each task performed and product used. * Coaches and mentors the basic standards set by OSHA, EPA, The Joint Commission, DOT, CDC, HIPAA, RCRA, CMS (conditions for participation) AHE, state, and local regulating bodies. * Trains team members on how to handle various types of waste, such as regular waste, recycling, hazardous, chemo, regulated medical waste, pharmaceutical, and radioactive waste. Understands basic standards set by federal, state, and local regulating bodies. * Demonstrates knowledge of and supports hospital mission, vision, and values statements, standards, policies and procedures, confidentiality, corporate compliance plan, customer service standards, and ethical behavior. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age * DOT Training and Management of Aggressive Behavior (MOAB) training * One year of hospital, skilled nursing facility, or other related cleaning experience * Ability to read, write, and comprehend the English language PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance * Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Possible exposure to communicable diseases, hazardous materials, and pharmacological agents * Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock * Potential exposure to sharp objects and instruments Position requires compliance with department specific competencies. Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare Regional Medical Center - Appleton - Appleton,Wisconsin Overtime Exempt: No
    $28k-33k yearly est. 60d+ ago
  • Management Team

    PDQ Car Wash 3.6company rating

    Customer service supervisor job in Appleton, WI

    PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today
    $36k-46k yearly 60d+ ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Appleton, WI?

The average customer service supervisor in Appleton, WI earns between $29,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Appleton, WI

$40,000

What are the biggest employers of Customer Service Supervisors in Appleton, WI?

The biggest employers of Customer Service Supervisors in Appleton, WI are:
  1. Werner Electric
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