Customer service supervisor jobs in Appleton, WI - 628 jobs

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

This position provides leadership to the Personal Lines Customer Care teams. This role positions Customer Care to successfully deliver on key metrics including premium growth, quality, retention, and service levels. Additionally, this role has oversight of processes, projects, and metrics to meet/exceed departmental KPIs. There is high visibility to this role knowing that Customer Care is the first, and possibly only, interaction a customer will have with Jewelers Mutual. This role will need to balance the needs of the customer and the business while advocating when appropriate. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Embraces change, leads by example, maintains a positive work environment and a learning enriched culture. Reviews processes and procedures to create efficiencies and eliminate unnecessary steps that impact the customer experience. Drives development and implementation of initiatives that improve the customer experience, increase employee satisfaction, empower employees to advocate on behalf of our customers, and promote collaboration and teamwork. Keeps current with customer expectations, technology, and best in class processes to raise the tide of the jewelry industry and customer contact centers. Reviews and discusses quality trends and metrics with the QA team to ensure staff development and customer service goals are being met and are supporting Company Goals. Oversees day to day staffing to meet work volume. Anticipates and plans for events that will affect work volume and response time. Drives a metric based culture that is focused on continuous improvement and appropriate incentives/responsibilities to achieve the goals of the organization, the Customer Care department, and the individual. Prepares and delivers meaningful, accurate and effective quarterly and annual performance reviews of direct reports. The success of Customer Care is dependent on the ability of this role to collaborate amongst leaders. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LEADERSHIP RESPONSIBILITIES Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You'll Bring: QUALIFICATIONS Bachelor's degree and 7 years of related experience required. An equivalent combination of education and/or experience may be considered Proficiency in Microsoft suite applications including Word, Excel, Outlook and PowerPoint. Experience with CRMs preferred. Knowledge of insurance, jewelry and the jewelry industry preferred CERTIFICATES, LICENSES, REGISTRATIONS Property/Casualty Insurance Agents License from the state of Wisconsin OR ability to obtain within 4 months. Continuing education as required to maintain license. PHYSICAL REQUIREMENTS Prolonged periods sitting at a desk and working on a computer. Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description Apply Online At: ************ and Req ID 1262506 The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men's Fashions, Kid's Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays. Qualifications Education: No requirement * 1-2 years experience * Ability to partner with other Associates in the store in order to enhance the customer experience * Ability to listen to customers, understand their needs and provide them with superior service Apply Online At: ************ and Req ID 1262506 Additional Information All your information will be kept confidential according to EEO guidelines. Apply online to be considered: ************ and Req ID 1262506

Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description *IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. Qualifications Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: •Outstanding communication skills both verbal & written •Able to prioritize and work independently with minimal supervision •Able to work effectively in a team environment •Detail-oriented and the ability to follow up on tasks •Work effectively under pressure and maintain a positive attitude •Capable of multi-tasking, prioritizing, and managing time efficiently •To be the best in our industry, we have to have the best people working for us. •Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************

About Us: BW Converting Solutions is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies - Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: We're seeking a dynamic Parts Sales Leader to oversee all aspects of parts sales for our regional team in Green Bay, WI. This is a strategic leadership role for someone who excels at driving results, developing talent, and building strong customer relationships while ensuring revenue and profit goals are met. As our Parts Sales Leader, you'll lead a dedicated team through performance excellence, process optimization, and customer-focused solutions. You'll work collaboratively across departments to implement effective sales strategies and continuously improve our order-to-cash process. What You'll DoStrategic Leadership & Sales Management Adhere to yearly fiscal order budget targets and 3-year EVA targets that align to overall revenue and profitability goals Work collaboratively with sales representatives to establish quarterly and yearly fiscal performance order and margin goals Implement a formal sales process that identifies opportunities, qualifies them, and manages them to order closure Develop strategies to increase penetration with existing customers Assist in developing short and long-range marketing strategies including the promotion of parts sales guidelines Work with sales representatives, technical support, and operations to develop order closing strategies for specific opportunities Performance Management & Team Development Implement sales effectiveness metrics and quality KPI metrics to track performance of sales representatives Use metrics as a coaching tool to improve performance Create a sales representative development process that encourages team members to discover, develop and apply their talents to reach their full potential Perform all personnel-related actions including hiring, performance reviews, and disciplinary actions Provide detailed performance feedback to team members Attract and select the best talent to meet current and future business needs Cross-Functional Collaboration Work collaboratively with sales representatives and operations leadership to clearly define scope of work and commitments for specific orders Continuously bring forth the voice of the customer to help guide operations activities and support selling activities Coordinate with other departments to ensure a consistent, effective, and coordinated approach in servicing key accounts Collaborate with leaders within the Value Stream to implement process improvements in the order-to-cash process Customer & Account Management Resolve customer disputes regarding part performance and commercial issues when necessary Build strong customer relationships and deliver customer-centric solutions Ensure standard work processes are maintained and commitments are achieved Monitor and lead the team to assist in the collection of past due accounts What We're Looking ForEducation & Experience Bachelor's degree required Minimum of 4 years' experience in sales or sales support role Demonstrated leadership experience Knowledge, Skills & Abilities Demonstrated ability to sell at the highest levels of Fortune 500 companies Effective interpersonal, communication and negotiation skills Strategic mindset and financial acumen Strong leadership and analytical skills Working knowledge of CRM and sales processes Proficient with Microsoft Office Suite Bi-lingual skills are a plus Ability to travel by air or car (15%) We're looking for someone who demonstrates excellence in: Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals Customer Focus - Building strong customer relationships and delivering customer-centric solutions Strategic Mindset - Understanding the market and having a strategic approach to grow market share Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Drives Results - Consistently achieving results, even under tough circumstances Ensures Accountability - Holding self and others accountable to meet commitments Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Collaborates - Building partnerships and collaborating with others to meet shared objectives Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement Decision Quality - Making good and timely decisions that keep the organization moving forward Attracts Top Talent - Attracting and selecting the best talent to meet current and future business needs Why Join Us? Lead a dedicated regional team in a strategic leadership role Opportunity to make a significant impact on revenue growth and team development Collaborative work environment with cross-functional partnership Competitive compensation and benefits package Ready to Lead Our Parts Sales Team? If you're a results-driven leader with a passion for developing talent and driving business growth, we want to hear from you. #LI=CP1 At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Company: Paper Converting Machine Company

_Work Mode: Onsite_ **$2500 Sign On Bonus!!!** **Opportunity** : The Supervisor, Service Parts is responsible for leading operational activities within Kohler's Service Parts business to ensure timely, cost-effective delivery of quality parts. This role drives continuous improvement in production efficiency, labor utilization, and safety while fostering associate engagement and development. Reporting to the Sr. Manager - Distribution, the Supervisor manages unionized teams, administers labor relations policies, and collaborates across departments to meet customer demands and organizational goals. **Responsibilities:** + Manage the implementation of production methods, standards, techniques to ensure that parts and part kits are built and shipped correctly and on time for customer satisfaction as defined by the commitments to production and efficiency goals. + Plan and implement adjustments to staffing levels in the Service Parts area to maintain labor effectiveness goals and meet goals for schedule adherence. + Direct operations to ensure quality of product and with the support of safety, maintain programs that foster a safe work environment. + Drive continuous improvement by leading efforts to improve operations efficiency, continually improving the use of labor and materials. + Create and implement a strategic plan for delivering short and long-term goals for the Service Parts Operations area. + In consultation with Human Resources, administer approved collective bargaining agreement and labor relations policies, employment standards policies, personnel practices and procedures; discipline and counseling of associates. + Build a strong team to enhance effectiveness of the Service Parts Operations group. + As directed by the Sr. Manager, Distribution, meet with Accounting to review department budgets. + Identify training opportunities (formal, coaching, and on the job) to enhance productivity, job performance, personal growth and ultimately to improve the effectiveness of the Service Parts group. + Evaluate training effectiveness in relation to knowledge gained, quality feedback, warranty rating, and customer satisfaction. + Measure project performance using appropriate tools and techniques. + Report and escalate to management as needed. + Manage the creation and maintenance of comprehensive process documentation. + Other duties as assigned by leadership. **Skills/Requirements** **_Required:_** + Associates Degree in Business Management, Supply Chain or related field preferred or equivalent experience in lieu of. + Minimum of 2-5 years prior production leadership experience. + Minimum of 5-8 years prior experience in operational or supply chain management. **_Preferred:_** + Bachelor's Degree from a four-year college or university in Business Management, Finance, Marketing, or related technical field. + Well-rounded exposure to manufacturing, business development, marketing, human resources and finance is highly preferred. + Entrepreneurial spirit - a self-starter with an internal drive to identify and create new business opportunities. + Prior experience leading unionized associates. \#LI-SW1 \#LI-Onsite **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $71,500 - $108,700. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.

Valley Cabinet is looking for a detail-oriented, analytical Customer Support Representative with a technical mindset. This role is ideal for someone who enjoys working with specifications, order details, and problem-solving while supporting customers accurately and efficiently. As a Valley Cabinet Team Member, you'll enjoy: Short Fridays - finish work at 1pm and get a head start on your weekend. Full Benefits Package Health, Dental, Vision, Life, Accident, Critical Illness, Long-Term Disability and Short-Term Disability Career Growth & Opportunities for Advancement Bonuses, Paid Time Off, and 8 Paid Holidays 401(k) + Company Contribution Onsite Nurse Who we are: Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years! What you will do: The Customer Support Representative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manage the lifecycle of the product order. Much of this role will be learning/reading product sheets and modifying cabinet door orders. Essential Duties and Responsibilities: *** This is not a typical customer service or sales role! *** Most of your time each day will be data entry when reviewing, entering, and modifying customer orders. Provide support via phone and email regarding questions on orders, product information and/or misc. customer inquiries. Grow your knowledge of the industry, our products, and the manufacturing process. Build and maintain customer relationships. Resolve product or service concerns. What you need: 3 years of experience working in an office environment. Experience in the cabinet door industry is a plus, but not required. General understanding and ability to read order sheets. Strong organizational and time management skills. Effective customer communication skills including active listening, building rapport, conflict resolution, and empathy when appropriate. Proficient with Microsoft Office systems. Job Type: Full-time

PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary Acts as an active member of the practice management team to support the care management model, standards of pediatric clinical practice, legal regulations, Code of Ethics and established policies of the Practice. Supervises professional, administrative and technical personnel (pediatric nurse practitioners, medical assistant, clinic secretaries,) providing patient care. Partners with Ambulatory Manager on business and financial operations. Essential Functions Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Monitors and evaluates office operations to ensure efficiency including, but not limited to scheduling, billing, patient records, telecommunications, patient referrals, MyChart, etc. Initiates clinical and operation improvement opportunities. Ensures effective communication of information between Ambulatory leadership and clinic staff, and facilitates communication between other site leadership and their staff. Coordinates the scheduling of work, vacations, etc. for direct reports and others to assure that patient care and office duties are completed to maintain an orderly and efficiently run office routine Reviews and approves if assigned, ATS for verification of hours worked. Works collaboratively with providers and staff to implement improvements within the practice to ensure a high caliber of patient care and services. Contributes to developing and attaining long range objectives for the service including but not limited to financial goals, operations improvement, quality improvement, resource utilization and clinical practice enhancements. Recruits, hires, trains and develops staff in conjunction with Human Resources Consultant and Ambulatory Manager. Provides and creates an awareness of professional development activities available for staff. Participates in the preparation of detailed operating budget projections for staff, supplies and equipment. Participates in the analysis of financial data to determine problem areas, potential savings and ways to reduce operating costs and maximizing charge capture. Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Other duties as assigned People Management Responsibility Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Education Bachelor's Degree in Nursing Required Applicants who are currently enrolled in a baccalaureate program in nursing with an anticipated graduation date within two years of hire/promotion Preferred Experience 2+ years of outpatient clinical experience. Preference being in Pediatrics Required Prior leadership experience, preferably in supervisory capacity Required Knowledge, Skills and Abilities Good organizational and patient relation skills. Ability to manage a fast-paced patient load while paying attention to detail. High level of communication skills necessary for assessment of patient concerns and processing referrals for appropriate medical care. Ability to read, interpret and enact policies and procedures. Ability to stand and walk approximately 75% of the work time. Licenses and Certifications BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required License RN-Registered Nurse (30) - State of Wisconsin required Patient Care Responsibility Provides care appropriate to patient population and as described in applicable policies and procedures. Required for All Jobs This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License RN-Registered Nurse (30) - State of Wisconsin

This position is responsible for the food service operation at the assigned correctional facility. This position will direct the production of meals, and train and supervise resident food service workers (persons in our care). This position plans meals, procures supplies, and will care for and clean kitchen equipment. This position maintains food inventory and ensures proper sanitation standards. The employee hired into this position will need a ServSafe Food Handler Certification (or equivalent) within six months of hire. WORKING CONDITIONS: Food service workers will work in a commercial-style kitchen in close proximity to other staff and resident workers. This position will frequently lift and carry objects of up to 50 lbs. and need to be able to sit and stand and may climb ladders or stairs. This position must also comply with the facility's health policies, including those regarding Tuberculosis Screening and Hepatitis Vaccination. Salary Information This position is in pay schedule and range 03-13 with a starting pay of $23.94/hour. Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. A probationary period is required. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: * Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year. * Insurance: Excellent and affordable health, dental, vision, and life insurance. * An exceptional pension plan including a lifetime retirement payment. * An optional tax-advantaged 457 retirement savings plan. * The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives. * Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being. * DOC is a qualifying employer for the Public Service Loan Forgiveness program. * Please click here for a summary of State of Wisconsin employment benefits or click here to explore employment benefits on the website. To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here. Job Details This position is not eligible for remote work and will work on site. Anticipated schedule will be day-time hours Monday - Friday with occasional weekends, evenings, and holidays. Specifics can be discussed at time of interview. Must have the ability to work up to 14 hours per day and more than 40 hours per week on any shift based on daily operational needs, this may include weekends and holidays. This position is FLSA Non-Exempt. This position is not anticipated to travel on a regular basis, but most DOC positions occasionally travel for training, meetings, conferences, or similar events. Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. For more in-depth information on employment with the State of Wisconsin, please see the State Employee Handbook. Qualifications Minimally qualified applicants will have: * Experience preparing and directing other workers in the preparation of cooking and baking of foods, (such as: meats, vegetables, breads, desserts, bag lunches and special occasion meals). * Experience training or teaching others skills and tasks such as: food preparation, cooking, baking, meat, cutting and processing * Experience maintaining cleanliness, ensuring food safety, and monitoring compliance with sanitation standards SPECIAL REQUIREMENTS: Applicants for positions at a correctional center must possess a valid driver's license and meet State of Wisconsin fleet requirements. Employees will be required to maintain a valid driver's license and eligibility to drive a fleet vehicle. (Milwaukee Secure Detention Facility does not have a driving requirement for this role.) How To Apply To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Your resume and letter of qualifications should detail your training and experience specifically related to the qualifications section listed in the job posting and are limited to a maximum of 2 pages each. The Department of Corrections has created extra guidance to assist you in developing your resume and letter of qualifications. Wisc.Jobs also has extra guidance for your application materials. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Questions can be directed to Athena Foster, HR Specialist - Senior, at ***************************. Deadline to Apply Applications will be accepted on an ongoing basis until the needs of the department are met. Applications are processed every week, usually on Thursdays. After your application is processed, you will receive an eligibility designation. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Some users report better performance when using the Chrome browser.

Fulfillment Center Supervisor - Are you ready to make a difference? We're firm believers that schools should be the most incredible spaces on earth, designed to inspire students to reach, dream, and find success. Our workplace mirrors this philosophy, fostering a similar atmosphere for growth. Here, we not only encourage creativity and collaboration but also empower employees to determine their unique path towards success. Ready to be a part of this transformative journey? Job Summary: May supervise any of the following departments: Receiving, Put Away, Returns, Shipping, Rack Operations, Split Case Filling, Inventory Control, or Kitting. This is a "hands-on" supervisory position. The majority of the supervisors' time is spent within the department managing daily operational activities. This individual is responsible for keeping management abreast of capacity issues and working closely with other operating departments to ensure a consistent and cohesive workflow. Associate coaching and development are also an integral part of this position. Work Location: * This will be an onsite role in our Lynndale Facility- Appleton WI Location What you'll do: * Manage daily departmental operational activities * Manage associate development, to include performance reviews * Lead for facility safety * Manage staffing levels and request staffing to support capacity requirements and work level * Develop programs / tracking of departmental quality * Identify departmental productivity improvement opportunities What we expect you to bring to the table: * Ability to learn all necessary Material Handling Equipment in order to perform necessary task(s) * Ability to analyze data and draw conclusions. * Ability to use warehouse technology such as RF devices and pick-to-light. Minimum Required Qualifications: * Bachelor's Degree or equivalent working experience (1-3 years in automated fulfillment/distribution environment). * Demonstrated proficiency of WMS platform with ability to perform trouble shooting activities * Must be shift flexible * Spanish Bilingual- Highly Preferred Education and/or Certifications Required: * Bachelor's Degree or equivalent working experience (1-3 years in automated fulfillment/distribution environment). Benefits Package: We offer a comprehensive benefits package including Medical, Dental & Vision (effective day 1) basic life insurance, disability coverage, PAID parental leave, wellness programs, Health Savings Accounts, Flexible Spending Accounts, 401k, Educational Reimbursement, UNLIMITED paid time off and so much more! We're determined to positively impact the future, one child at a time. If you share our passion, we need to talk. Just imagine what we could do together. Physical and Mental Demands: * While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to finger, handle or touch. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data. Additional Information * The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. * School Specialty, Inc. is a Drug-Free Workplace. All applicants are subject to a drug screen and background check as a condition of employment. * EEO/AA including Vets and Disabled * If you need reasonable accommodation for any part of the employment process, please contact us by email at ********************************* and let us know the nature of your request and your contact information. #LI-Onsite Job Grade: 10

Job Description About Certified Group At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp. We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you. The Opportunity We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams. In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment. This role is 2nd shift, Tuesday-Saturday from 3:00 PM to 12:00 AM. Key Responsibilities Lead, deliver, and oversee training for new and current laboratory personnel. Mentor and coach team members, providing ongoing performance feedback and development support. Evaluate training effectiveness and manage corrective action plans when needed. Maintain a collaborative, respectful, and safety-focused workplace culture. Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines. Conduct internal audits related to training and test performance. Maintain trainer qualifications and required certifications. Process samples and perform testing as needed across multiple laboratory areas. Maintain the ability to perform all functions reporting to the supervisor. Oversee test results and reporting, including communication of out-of-specification results. Address client needs in collaboration with the Management Team. Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training. Stay current with industry trends, scientific literature, and professional development opportunities. Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols. Education & Experience Bachelor's degree in Life Sciences or a related field required. Master's degree in Life Sciences or a related field preferred. Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience. Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required. Working knowledge of LIMS and Microsoft Office is required. Skills & Competencies Strong written, verbal, and interpersonal communication skills. Excellent organizational and time-management abilities. Critical thinking and independent problem-solving skills. Ability to interpret written, verbal, and visual instructions. Comfortable working in a fast-paced, deadline-driven environment. Ability to lead and supervisor a team. Tuesday-Saturday: 3pm-12am

Holiday GM is looking for a friendly, dependable, hard-working, full-time team member to create great first impressions and heighten the experiences of our guests. You'll greet guests as they arrive and assist in the daily operations of the service drive, including parking and providing valet service for guests and their vehicles. Your organization and attention to detail will create efficiency for our team and “wow” our guests. Holiday Automotive is an award-winning, family-owned company that is known for upbeat employees who embody a culture of exceptional customer outcomes. We believe that genuine, engaged, ambitious and friendly team members are the engine of our success. Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance. All of this is key to our success and stability, but we wouldn't have happy, long-term employees without taking care of them with strong income and generous benefits. You'll Enjoy Benefits Including Accelerated Paid Time Off(PTO) Schedule Ample Medical, Dental, and Vision insurance Options Locally-managed 401(k) Program with Company Contribution Health Savings Account with Company Contribution Flex Spending Options Life and Disability Insurance Options Accident, Critical Illness, and Hospital Indemnity Insurance Options Appealing Employee Discounts on Vehicles, Services, Parts, and Accessories On-going Training and Education The Professional Respect of a Caring, Innovative Leadership Team Fun, Team-Oriented Culture Gillie Cookies and Other Fun Treats from Time-to-Time Responsibilities Drives Vehicles to and From Service Areas and Lots Maintains a Clean and Orderly Drive Through Instills Confidence in Customers with Outgoing Personality Provides Courtesy Car Washes Maintains Organization of Guest Vehicles in the Lot Qualifications Valid Driver's License Organized Motivated Punctual Good Teammate Must Pass Pre-Employment Background and Drug Screening

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description Apply Online At: ************ and Req ID 1262506 The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men's Fashions, Kid's Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays. QualificationsEducation: No requirement * 1-2 years experience * Ability to partner with other Associates in the store in order to enhance the customer experience * Ability to listen to customers, understand their needs and provide them with superior service Apply Online At: ************ and Req ID 1262506 Additional Information All your information will be kept confidential according to EEO guidelines. Apply online to be considered: ************ and Req ID 1262506

Work Mode: Onsite $2500 Sign On Bonus!!! Opportunity: The Supervisor, Service Parts is responsible for leading operational activities within Kohler's Service Parts business to ensure timely, cost-effective delivery of quality parts. This role drives continuous improvement in production efficiency, labor utilization, and safety while fostering associate engagement and development. Reporting to the Sr. Manager - Distribution, the Supervisor manages unionized teams, administers labor relations policies, and collaborates across departments to meet customer demands and organizational goals. Responsibilities: * Manage the implementation of production methods, standards, techniques to ensure that parts and part kits are built and shipped correctly and on time for customer satisfaction as defined by the commitments to production and efficiency goals. * Plan and implement adjustments to staffing levels in the Service Parts area to maintain labor effectiveness goals and meet goals for schedule adherence. * Direct operations to ensure quality of product and with the support of safety, maintain programs that foster a safe work environment. * Drive continuous improvement by leading efforts to improve operations efficiency, continually improving the use of labor and materials. * Create and implement a strategic plan for delivering short and long-term goals for the Service Parts Operations area. * In consultation with Human Resources, administer approved collective bargaining agreement and labor relations policies, employment standards policies, personnel practices and procedures; discipline and counseling of associates. * Build a strong team to enhance effectiveness of the Service Parts Operations group. * As directed by the Sr. Manager, Distribution, meet with Accounting to review department budgets. * Identify training opportunities (formal, coaching, and on the job) to enhance productivity, job performance, personal growth and ultimately to improve the effectiveness of the Service Parts group. * Evaluate training effectiveness in relation to knowledge gained, quality feedback, warranty rating, and customer satisfaction. * Measure project performance using appropriate tools and techniques. * Report and escalate to management as needed. * Manage the creation and maintenance of comprehensive process documentation. * Other duties as assigned by leadership. Skills/Requirements Required: * Associates Degree in Business Management, Supply Chain or related field preferred or equivalent experience in lieu of. * Minimum of 2-5 years prior production leadership experience. * Minimum of 5-8 years prior experience in operational or supply chain management. Preferred: * Bachelor's Degree from a four-year college or university in Business Management, Finance, Marketing, or related technical field. * Well-rounded exposure to manufacturing, business development, marketing, human resources and finance is highly preferred. * Entrepreneurial spirit - a self-starter with an internal drive to identify and create new business opportunities. * Prior experience leading unionized associates. #LI-SW1 #LI-Onsite Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $71,500 - $108,700. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.

Valley Cabinet is looking for a detail-oriented, analytical Customer Support Representative with a technical mindset. This role is ideal for someone who enjoys working with specifications, order details, and problem-solving while supporting customers accurately and efficiently. As a Valley Cabinet Team Member, you'll enjoy: Short Fridays - finish work at 1pm and get a head start on your weekend. Full Benefits Package Health, Dental, Vision, Life, Accident, Critical Illness, Long-Term Disability and Short-Term Disability Career Growth & Opportunities for Advancement Bonuses, Paid Time Off, and 8 Paid Holidays 401(k) + Company Contribution Onsite Nurse Who we are: Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years! What you will do: The Customer Support Representative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manage the lifecycle of the product order. Much of this role will be learning/reading product sheets and modifying cabinet door orders. Essential Duties and Responsibilities: *** This is not a typical customer service or sales role! *** Most of your time each day will be data entry when reviewing, entering, and modifying customer orders. Provide support via phone and email regarding questions on orders, product information and/or misc. customer inquiries. Grow your knowledge of the industry, our products, and the manufacturing process. Build and maintain customer relationships. Resolve product or service concerns. What you need: 3 years of experience working in an office environment. Experience in the cabinet door industry is a plus, but not required. General understanding and ability to read order sheets. Strong organizational and time management skills. Effective customer communication skills including active listening, building rapport, conflict resolution, and empathy when appropriate. Proficient with Microsoft Office systems. Job Type: Full-time Work Schedule: Monday-Thursday: 7:00am - 4:00pm & Friday: 7:00am - 1pm

PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $16-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today

These positions are responsible for food production lead work. General responsibilities include: the preparation and distribution of the food, including special diets, for the inmates and staff of the institution; maintenance of a safe and sanitary food service area; care for and clean kitchen equipment; plan meals and procure supplies; maintain food inventory; maintenance of security in the food service department; and training of new inmate workers and food service staff in all facets of operation. Salary Information The CFSL 2 is in pay schedule and range 03-12 with a starting pay of $22.18 per hour. Pay on appointment for current state employees may vary according to the applicable pay transaction provisions of the Compensations Plan and Wisconsin Administrative Code. A twelve-month probationary period is required. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: * Substantial leave time including at least 3.5 weeks of vacation/personal time, nine paid holidays, and ample accrued sick time that rolls over each year. * Insurance: Excellent and affordable health, dental, vision, and life insurance. * An exceptional pension plan with employer match and lifetime retirement payment * An optional tax advantaged 457 retirement savings plan * DOC is a qualifying employer for the Public Service Loan Forgiveness program. * The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives. * Our Employee Assistance Program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here. Job Details Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment. Qualifications Qualified applicants will have knowledge, training, and/or experience in: * Proper methods of food handling. * Use of standardized recipes. * Use and care of kitchen tools and equipment. * Materials, methods, and equipment used in large-scale food preparation. * Methods of leading food preparation activities on a large scale efficiently. * Quantity cooking in an institutional setting. How To Apply To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application as described above by the stated date. Apply through the "Careers" tile on your ESS Portal. The State of Wisconsin is proud an Equal Opportunity and Affirmative Action employer. We are committed to provide equal employment opportunities to all applicants from all backgrounds . We consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Once determined eligible, please send a follow up email with the HR Specialist below to indicate interest in this job announcement. Questions can be directed to Coral Nelson, Human Resources Assistant Advanced, at ***************************. Deadline to Apply Online applications will be accepted on an ongoing basis until the needs of the department are met. We anticipate using this Job Opening Until: July 8, 2026, at which time we will continue recruiting with a new Job Opening. Applications are processed every week, usually on Thursdays. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Also, some users report better performance when using the Chrome browser.

About Certified Group At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp. We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you. The Opportunity We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams. In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment. This role is 2nd shift, Tuesday-Saturday from 3:00 PM to 12:00 AM. Key Responsibilities * Lead, deliver, and oversee training for new and current laboratory personnel. * Mentor and coach team members, providing ongoing performance feedback and development support. * Evaluate training effectiveness and manage corrective action plans when needed. * Maintain a collaborative, respectful, and safety-focused workplace culture. * Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines. * Conduct internal audits related to training and test performance. * Maintain trainer qualifications and required certifications. * Process samples and perform testing as needed across multiple laboratory areas. * Maintain the ability to perform all functions reporting to the supervisor. * Oversee test results and reporting, including communication of out-of-specification results. * Address client needs in collaboration with the Management Team. * Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training. * Stay current with industry trends, scientific literature, and professional development opportunities. * Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols. Education & Experience * Bachelor's degree in Life Sciences or a related field required. * Master's degree in Life Sciences or a related field preferred. * Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience. * Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required. * Working knowledge of LIMS and Microsoft Office is required. Skills & Competencies * Strong written, verbal, and interpersonal communication skills. * Excellent organizational and time-management abilities. * Critical thinking and independent problem-solving skills. * Ability to interpret written, verbal, and visual instructions. * Comfortable working in a fast-paced, deadline-driven environment. * Ability to lead and supervisor a team. Tuesday-Saturday: 3pm-12am