Customer Accounts Advisor
Customer service supervisor job in Harlingen, TX
The salary range for this role is $12.25 to $13.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Specialist
Customer service supervisor job in Edinburg, TX
Job Description
Customer Service Specialist City of Edinburg in Edinburg, TX is actively seeking a dedicated Customer Service Specialist to perform daily office tasks that may include greets callers on the phone in a friendly and cheerful manner with the intent of solving and addressing the caller's issues, concerns or questions. Are you seeking engaging work? Do you wish to advance your career as a Customer Service Specialist? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!
The Customer Service Specialist position earns competitive pay of $ 15.05/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity for you, apply to join our team today!
ABOUT CITY OF EDINBURG
Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city three times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts & culture, recreation, and education, which makes it a great place to work.
Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providing competitive compensation, exceptional PTO opportunities, and other great benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees!
A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST
As a Customer Service Specialist, you spend your day answering multiple line phone system within 3 rings in a professional courteous manner and processes requests effectively, while maintaining a warm friendly demeanor. Your work typically accurate account assistance, information and/or routing to appropriately. Your job is essential to the city, and you refers callers or visitors to services or resources at other agencies or organizations. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city. This can include performing clerical or data entry duties to working with various software programs and telephone consoles. When you are not out in the city, you generally participate in payroll functions, bookkeeping and accounting procedures, invoices, prepare requests for quotations and purchase orders. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with skills in administrative clerical support and you finding genuine enjoyment in what you do!
QUALIFICATIONS FOR AN OFFICE SPECIALIST
Required Education: High school diploma, GED or equivalency
Education Preference: Community college, vocational, business, technical, or correspondence school certificates are likely sources.
Required Work Experience: One (1) year of related work experience in customer relations.
Experience Preference: Three (3) years' experience in related field.
Must have a current valid class "C" driver's license from the Texas Department of Public Safety.
Bilingual English/Spanish Required.
Are you someone who prefers hands-on work? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Customer Service Specialist job!
READY TO JOIN OUR TEAM?
If you feel that you have the right skills in general office procedures and policies, as well as general office equipment and computers to succeed as our Customer Service Specialist, apply now using our mobile-friendly application.
Location: 78541
Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.
Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.
Job Posted by ApplicantPro
Customs Specialist
Customer service supervisor job in Brownsville, TX
Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team!
Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Import & Export Coordination
* Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements.
* Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments.
* Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin).
* Track shipments and communicate status updates to internal logistics and operations teams
Customs Compliance
* Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.).
* Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163).
* Support internal and external audits, post-entry amendments, and reconciliation filings.
* Ensure brokers follow company instructions, classification, and documentation standards.
Maquiladora Coordination
* Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations.
* Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials.
* Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance.
* Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities.
Transportation & Logistics Support
* Coordinate inbound and outbound transportation for both domestic and international shipments.
* Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance.
* Monitor carrier performance, freight costs, and customs-related demurrage or detention.
* Support freight invoice reviews and cost reporting.
* Maintain Logistics trackers with the latest information on each shipment.
Trade Data & Process Improvement
* Perform compliance screening in Descartes.
* Support continuous improvement initiatives in customs and logistics processes.
* Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations.
Cross-Functional Collaboration
* Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively.
Inventory Accuracy
* Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity.
Education and/or Experience:
* Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field.
* In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics.
* Familiarity with free trade agreements (USMCA preferred) and related origin documentation.
* Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus.
* Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination.
* Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico.
* Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers.
* Experience using SAP or similar ERP systems for trade and logistics transactions.
Thank you for your interest in a career with Varel Energy Solutions.
customer relations manager
Customer service supervisor job in Los Fresnos, TX
Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.
Customer Service Teammate
Customer service supervisor job in San Benito, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Service Department
Customer service supervisor job in Brownsville, TX
Detailer
Lube Tech
Porter Service
Service Advisor
Service Manager
Shuttle Driver
Flat Rate Technician
Window Tint Technician
Customer Service Representative
Customer Service Associate
Customer service supervisor job in Brownsville, TX
Description:
El Tigre Food Stores/ Tex Best Travel Centers provides a unique workplace experience for all of our cashiers in Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey.
The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register.
Duties and Responsibilities
The essential job functions include, but are not limited to:
Provide professional and friendly assistance to customers, vendors, and other Associates.
Operate cash register to ring sales.
Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer.
Follow all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales.
Card customers for all age-restricted products.
Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
Participate in stocking of items and marketing promotion efforts.
Incentives/Benefits:
Flexible Work Schedules
Exceptional Training
Competitive Pay
Career Advancement and Development Opportunities
401K With a Competitive Company Match
Requirements:
Qualifications
The position requirements include, but are not limited to:
Experience with professional cash handling procedures.
Experience in a Convenience Store and/or food service environments.
Basic computer knowledge.
Possess a Texas Alcohol Beverage Commission card to sell alcohol.
Competencies
Comfortable in a fast-moving environment.
Ability to follow instructions and procedures.
Excellent customer service and interpersonal skills.
High energy and strong work ethic.
Education
The position requires the following educational experience:
High School Diploma or Equivalent.
Work Environment
Work is performed primarily inside a retail store and occasionally may work in an outdoor environment.
Disclaimer
La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.
This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
Service Department
Customer service supervisor job in Brownsville, TX
Detailer
Lube Tech
Porter Service
Service Advisor
Service Manager
Shuttle Driver
Flat Rate Technician
Window Tint Technician
Customer Service Representative
Customer Sales Advisor - Weslaco, TX
Customer service supervisor job in Weslaco, TX
**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
**General Description:**
As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!
**Responsibilities will include, but not be limited to:**
+ Help drive and reach sales goals through guest interactions including tire and service sales
+ Build guest relationships and ensure guest satisfaction through understanding their needs
+ Understand and be able to describe all warranties, advertising, and promotion of products and services
+ Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
+ Make recommendations to guests based on manufacturing recommendations
+ Promote self-development by utilizing Company provided training tools
+ Maintain a clean and safe work and guest area
+ Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
**Basic Qualifications:**
+ Prior guest service experience
+ Valid driver's license
+ Must be at least 18 years of age
+ No relocation is being offered for this position
+ Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
**Preferred Qualifications:**
+ High School Diploma or GED
+ Previous Automotive Guest Service experience
+ Previous Tire Sales experience
**Position Criteria:**
+ Strong work ethic; independently motivated to produce results with limited influence from others
+ Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
+ Ability to review, analyze, and interpret information, identify problems, and make decisions
+ Ability to read, understand, and follow procedures and guidelines
+ Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
+ Commitment to following established safety policies and procedures
**Application Process**
+ Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
+ If you pass, you'll receive an invitation to schedule a phone or in-person interview.
+ Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
\#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Sales Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist
Service Advisor - North Park Lexus Rio Grande Valley
Customer service supervisor job in Harlingen, TX
Job Description
Service Advisor - Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer.
About
Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.
Customer Service Facility Attendant
Customer service supervisor job in Brownsville, TX
Are you ready to join the vibrant team at SpinXpress in Brownsville, TX, and become a valuable member of our community-focused organization?
We are looking for individuals who pay attention to details and are passionate about providing top-notch customer service experiences.
As a Customer Service Facility Attendant, you will play a crucial role in our team, ensuring that customers enjoy a positive experience at our modern facilities.
This role offers room for growth and the opportunity to advance your career within the company.
What's Included:
Part-time role with the flexibility to choose your desired number of shifts
Competitive pay starting at $8/hour during a 6-week training period, with the potential to earn $10 - $12/hour plus commission, bonuses, and benefits Flexible work hours including morning, evening, weekend, and night shifts
Personal mentoring by industry experts to help you reach your goals
Chances for personal and professional growth within the organization
Access to an internal social media platform to connect with colleagues across different locations
Engagement in team-building activities and friendly competitions to surpass productivity targets and earn rewards
Here at SpinXpress, our M
ission is
to deliver a fun environment and experience while at work keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities:
Clean, Bright, Safe - That's The SpinXpress Way!
Customer Service / Team Work / Community Satisfaction / Career Growth
Create a Fun and welcoming job environment by maintaining a clean, neat, and organized facility
Be a part of changing the way people think about laundry
Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
Greet, Help, Thank our customers
Respond with urgency to customer inquiries, product and service questions along with any customer issues
Maintain a great visual presentation of our merchandise
Educate and share our services, products, and promotions - sharing value for our customers
Follow our company policies and procedures
Comply with our uniform dress code
Prioritize both Customer and Associate Safety
Report in a timely manner all equipment, machines, and building maintenance opportunities
Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities
Availability / Team Player / Outgoing
Enthusiasm, high energy, initiative, and professionalism
Basic computer knowledge
Ability to communicate effectively
Ability to work on time and when scheduled
Ability to multi-task
SERVICE ADVISOR
Customer service supervisor job in Brownsville, TX
Job Description
Service Advisor - Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Education and/or Experience
High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Valid Texas Driver License
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
Payne Brownsville Service Advisor
Customer service supervisor job in Brownsville, TX
Job Description
We are currently seeking a Service Advisor for our Brownsville location. The Service Advisor will be responsible for assisting customers with vehicle service needs, providing excellent customer service, and ensuring customer satisfaction.
**Qualifications:**
- High school diploma or equivalent required; associate degree preferred
- Must be 21 years or older
- Must have a valid driver's license for at least 3 consecutive years
- Previous experience in a customer service role, preferably in an automotive service environment
- Strong communication and interpersonal skills
- Knowledge of automotive systems and maintenance services
- Ability to multitask and work in a fast-paced environment
- Proficiency in computer systems and software
**Responsibilities:**
- Greet customers and assist them with determining their service needs
- Schedule service appointments and communicate with customers throughout the process
- Advise customers on necessary services based on vehicle inspections and manufacturer recommendations
- Provide estimates for services and obtain customer approval
- Coordinate with technicians to ensure timely completion of services
- Resolve customer complaints and issues in a professional manner
- Maintain customer records and service history accurately in the system
- Stay updated on product knowledge, manufacturer updates, and service procedures
**Additional Requirements:**
- Valid driver's license (at least 3 consecutive years) and clean driving record
- Willingness to participate in training and development opportunities
- Ability to work a flexible schedule, including weekends
- Commitment to providing exceptional customer service and building customer loyalty.
Bert Ogden Harlingen Kia Service Advisor
Customer service supervisor job in Harlingen, TX
Full-time Description
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.
If additional work is needed, explain the details to the customers, including the additional cost and time consideration.
Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion.
Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions.
QUALIFICATIONS
General knowledge of mechanical operations.
Sales experience preferred.
Excellent oral and written communication skills.
Payne Brownsville Service Advisor
Customer service supervisor job in Brownsville, TX
We are currently seeking a Service Advisor for our Brownsville location. The Service Advisor will be responsible for assisting customers with vehicle service needs, providing excellent customer service, and ensuring customer satisfaction.
Qualifications:
* High school diploma or equivalent required; associate degree preferred
* Must be 21 years or older
* Must have a valid driver's license for at least 3 consecutive years
* Previous experience in a customer service role, preferably in an automotive service environment
* Strong communication and interpersonal skills
* Knowledge of automotive systems and maintenance services
* Ability to multitask and work in a fast-paced environment
* Proficiency in computer systems and software
Responsibilities:
* Greet customers and assist them with determining their service needs
* Schedule service appointments and communicate with customers throughout the process
* Advise customers on necessary services based on vehicle inspections and manufacturer recommendations
* Provide estimates for services and obtain customer approval
* Coordinate with technicians to ensure timely completion of services
* Resolve customer complaints and issues in a professional manner
* Maintain customer records and service history accurately in the system
* Stay updated on product knowledge, manufacturer updates, and service procedures
Additional Requirements:
* Valid driver's license (at least 3 consecutive years) and clean driving record
* Willingness to participate in training and development opportunities
* Ability to work a flexible schedule, including weekends
* Commitment to providing exceptional customer service and building customer loyalty.
Onsite Call Center Specialist
Customer service supervisor job in Harlingen, TX
Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client's members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers.
Hourly pay rate - $19/hr
This position is located onsite in our Harlingen, TX office.
Company Culture:
Our mission is to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. We foster a culture built on collaboration, integrity, and an employee-first mindset. We believe in continuous improvement and provide opportunities for employees to develop their skills, advance their careers, and contribute meaningfully to our mission. At Qualfon, every voice is valued, and teamwork is the foundation of our success. Big dreams are achieved through small actions, and our mission fuels every choice we make so we can give back to the communities where we live and work.
Responsibilities
What you will be doing:
• Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity.
• Assisting customers in recovering their online credentials.
• Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs).
• Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes.
• Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions.
• Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction.
• Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy.
• Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management.
• Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled.
Qualifications
What Skills & Qualifications are needed:
• Minimum 1 year of customer service experience in financial services, fraud, or insurance.
• 2 consistent years of call center experience preferred.
• Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns.
• High School diploma or GED required; college degree preferred.
• Ability to work onsite in Highland Park and meet attendance requirements.
• Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement.
• Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment.
• Stable work history with a consistent record of reliability and performance.
• Strong written and verbal communication skills, with a professional and articulate voice.
• Proficient internet and research skills, with the ability to quickly learn new subjects.
• Computer savvy, able to resolve minor technical issues independently.
• Typing speed of 20 words per minute with 90% accuracy.
• Strong critical thinking and problem-solving abilities.
• Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism.
• Self-motivated and capable of working independently with minimal supervision.
• Skilled at multi-tasking across multiple computer applications while engaging with customers.
• Veterans and their family members are encouraged to apply.
Pay Range USD $19.00 - USD $19.00 /Hr.
Auto-ApplyCustomer Service Teammate
Customer service supervisor job in Harlingen, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Laboratory Services Supervisor
Customer service supervisor job in Harlingen, TX
Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community.
Qualifications:
MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent.
PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent.
MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing.
PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience.
REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent
2+ to 5 years experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Manager
Customer service supervisor job in Brownsville, TX
Service Manager - Franchise Automotive Dealership
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
Monitor automotive repair/maintenance to prevent operational delays
Work with service director to set departmental objectives
Recruit, interview and train service staff
Maintain daily sales and production records as prescribed by upper management
Review and evaluate service sales performance
Staff technical teams relative to production requirements
Remain current on new products and changes to existing products
Maintain department finances within parameters established by upper management
Assure proper repair-order flow/maximize productivity
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
Enforce OSHA requirements, procedures and regulations
Conduct performance evaluations
Participate in operational planning
Maintain the facility and equipment
Conduct weekly department meetings/attend weekly manager meetings
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Paid Vacation
We offer Healthcare benefits for our employees
Vision & Dental Insurance
401k retirement plan
Employee discounts for vehicle purchases and repairs
About us
Join a Winning Team at Boggus Tipton Chrysler Dodge Jeep Ram!
Located in Brownsville, TX Boggus Tipton Motors is proud to be one of the premier dealerships in the Rio Grande Valley. If you are looking for a company that offers job stability with great income potential along with excellent employee benefits and values a healthy work-life balance you don't need to look any further. We offer ongoing training programs and the opportunity for career advancement. We are always looking for individuals with the desire to do their best to join our amazing organization. We're thrilled to announce that we're under new ownership with a renewed commitment to our customers. We've been your local home for these great vehicles for some time now, and our new owners look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come.
PT Service Manager
Customer service supervisor job in Brownsville, TX
Job Details 154 - Southmost Plaza Shopping Center - Brownsville, TXDescription
Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.
Qualifications
Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.
Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)
Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.
Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.