Customer service supervisor jobs in Danbury, CT

JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets. iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s). We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management. The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment. Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads. Duties and Responsibilities: Shipping: Receive parts from manufacturers and process documentation in ERP system. Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests. Knowledge of domestic and international shipping procedures required. Communicate with internal teams to ensure customer requirements and delivery expectations are met. Identify and collaborate change orders to meet customer demand internally with team members. Ensure compliance with export regulations and government/military contract requirements as instructed. Apply high attention to detail in reviewing orders to ensure accuracy and efficiency. Additional duties as instructed by management. Inside Sales: Serve as the primary point of contact for assigned customer accounts. Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met. Prepare and deliver accurate quotes and proposals and follow up to secure new orders. Process customer orders and maintain up-to-date account information in CRM tools. Expedite orders with suppliers when necessary. Support outside sales representatives with information and leads. Respond promptly to customer inquiries and resolve issues professionally both verbally and via email. Qualifying Attributes and Skills Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred). Minimum of 5 years of experience in customer facing shipping position(s) & customer service, preferably in electronic components or manufacturing. Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets. Excellent communication skills (oral and written) and strong interpersonal skills. Proficiency in shipping software, preferably Starship. Proficiency in Microsoft Office Suite and CRM tools. Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise. Ability to manage multiple accounts, prioritize effectively, and meet deadlines. Positive and professional attitude with strong problem-solving skills. Ability to work independently and as part of a team. Some knowledge of compliance requirements for government and military contracts, including export regulations. iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees. Excellent earning potential with qualifying annual bonuses Health, Dental, and Vision Benefits Elective Flexible Spending and Dependent Care Accounts Company paid and elective buy-up Life & AD&D Insurance Company paid Short-Term Disability and Elective Long-Term Disability Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits 401(k) Retirement Savings Plan with qualifying Company match Company paid mental health and Employee Assistance Program (EAP) Paid Holidays and paid time off (PTO) Employee Discount Program (LifeMart via ADP) iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.

We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, and online portals Accurately enter and manage orders in the ERP system, including sending order confirmations Provide timely updates on order status, shipping details, and general inquiries Onboard new customers by creating accounts and collecting necessary documentation Generate and send sales invoices upon order shipment Assist the sales team with preparing quotes for spare parts and product configurations Maintain detailed and accurate records of customer communications and transactions Support general administrative tasks and other duties as assigned Qualifications: Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus) High school diploma required; some college coursework preferred Strong communication skills-both written and verbal Highly organized with strong attention to detail Able to multitask and adapt in a dynamic, start-up style environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with ERP or CRM software All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Trexquant, a leading quantitative hedge fund, is seeking an Office Manager to oversee daily operations and support our fast-paced, collaborative environment. This role ensures smooth office functioning, provides administrative support, and helps maintain our high-performance culture. Responsibilities * Manage office operations, vendors, and budgets * Support executives with scheduling, travel, and meetings * Coordinate team events, setup and breakdown * Maintain a professional and efficient work environment * Ensure compliance with workplace and confidentiality standards * Ensuring rooms and common areas are clean and presentable. Performing routine and preventive maintenance on equipment * Conducting inventory of supplies and ensuring office spaces are stocked with necessary items

Full-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel” and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading! The position offers a $5,000 signing/relocation bonus. PURPOSE: The Manager of Customer Service is responsible for overseeing Customer Service operations at HVN while working in partnership with the Manager of Ramp Operations. This role ensures that Avelo delivers a safe, reliable, and caring experience for every Customer. The Manager leads a team of Supervisors and Customer-facing Crewmembers, instilling a culture of compliance, accountability, and exceptional service. The position reports directly to the Regional Manager and works closely with peer station leaders to ensure seamless operational and Customer experience performance across both HVN. RESPONSIBILITIES: Lead and manage Customer Service operations at HVN, serving as the primary station leader for all Customer-facing activities. Partner with the Manager of Ramp Operations to ensure cohesive and efficient management of HVN operations. Provide direct leadership, coaching, and support to station Supervisors, ensuring they are empowered to lead their teams effectively. Ensure strict adherence to all regulatory requirements, company policies, and standard operating procedures. Drive Customer experience excellence, resolving escalations and ensuring service recovery efforts uphold Avelo's standards. Manage day-to-day station performance, including on-time performance, baggage handling, Customer satisfaction, and compliance. Partner with the Regional Manager to develop and implement strategies that improve operational reliability and service delivery. Ensure adequate staffing coverage, including scheduling, shift assignments, and managing overtime as necessary. Monitor station metrics and provide regular reporting to the Regional Manager and senior leadership on station performance and improvement opportunities. Support new station initiatives, Crewmember training, and play a critical role in cultural alignment with Avelo's Soul of Service. Coordinate with OCC, Customer Support, and other internal departments to resolve operational challenges, irregular operations, and Customer concerns. Maintain readiness for emergency and irregular operations, ensuring Crewmembers are trained and prepared to respond appropriately. Requirements Minimum of five (5) years of airline Customer Service and/or Airport Operations experience. Minimum of three (3) years of leadership or management experience in a station or customer service setting. High School diploma (or equivalent) required; Bachelor's degree in aviation management, business administration, or a related field highly desired. Strong understanding of DOT, FAA, TSA, and ADA regulations. Must be Complaint Resolution Official (CRO) certified or able to become qualified within 30 days. Valid driver's license and ability to obtain airport-issued ID badges. Excellent communication, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, high-pressure environment and work flexible hours, including nights, weekends, and holidays. X-FACTORS: Demonstrated ability to lead through change while fostering a positive and safe work environment. Experience managing multi-station responsibilities or working in a complex operational environment. Proven track record of driving operational performance and Customer experience improvements. KEY METRICS FOR SUCCESS: Achieve on-time performance (D:0 / A:14) and completion factor goals for HVN. Maintain Customer satisfaction scores (NPS) at or above company target and keep DOT complaint levels below industry average. Keep mishandled baggage rate (MBR) within target thresholds. Ensure 100% compliance with FAA, TSA, DOT, and ADA/CRO requirements. Foster Crewmember engagement and retention while providing consistent coaching and performance feedback. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, etc.) Avelo is an Equal Opportunity Employer

On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: "To inspire travel" and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading! The position offers a $5,000 signing/relocation bonus. PURPOSE: The Manager of Customer Service is responsible for overseeing Customer Service operations at HVN while working in partnership with the Manager of Ramp Operations. This role ensures that Avelo delivers a safe, reliable, and caring experience for every Customer. The Manager leads a team of Supervisors and Customer-facing Crewmembers, instilling a culture of compliance, accountability, and exceptional service. The position reports directly to the Regional Manager and works closely with peer station leaders to ensure seamless operational and Customer experience performance across both HVN. RESPONSIBILITIES: * Lead and manage Customer Service operations at HVN, serving as the primary station leader for all Customer-facing activities. * Partner with the Manager of Ramp Operations to ensure cohesive and efficient management of HVN operations. * Provide direct leadership, coaching, and support to station Supervisors, ensuring they are empowered to lead their teams effectively. * Ensure strict adherence to all regulatory requirements, company policies, and standard operating procedures. * Drive Customer experience excellence, resolving escalations and ensuring service recovery efforts uphold Avelo's standards. * Manage day-to-day station performance, including on-time performance, baggage handling, Customer satisfaction, and compliance. * Partner with the Regional Manager to develop and implement strategies that improve operational reliability and service delivery. * Ensure adequate staffing coverage, including scheduling, shift assignments, and managing overtime as necessary. * Monitor station metrics and provide regular reporting to the Regional Manager and senior leadership on station performance and improvement opportunities. * Support new station initiatives, Crewmember training, and play a critical role in cultural alignment with Avelo's Soul of Service. * Coordinate with OCC, Customer Support, and other internal departments to resolve operational challenges, irregular operations, and Customer concerns. * Maintain readiness for emergency and irregular operations, ensuring Crewmembers are trained and prepared to respond appropriately. Requirements * Minimum of five (5) years of airline Customer Service and/or Airport Operations experience. * Minimum of three (3) years of leadership or management experience in a station or customer service setting. * High School diploma (or equivalent) required; Bachelor's degree in aviation management, business administration, or a related field highly desired. * Strong understanding of DOT, FAA, TSA, and ADA regulations. * Must be Complaint Resolution Official (CRO) certified or able to become qualified within 30 days. * Valid driver's license and ability to obtain airport-issued ID badges. * Excellent communication, problem-solving, and decision-making skills. * Ability to thrive in a fast-paced, high-pressure environment and work flexible hours, including nights, weekends, and holidays. X-FACTORS: * Demonstrated ability to lead through change while fostering a positive and safe work environment. * Experience managing multi-station responsibilities or working in a complex operational environment. * Proven track record of driving operational performance and Customer experience improvements. KEY METRICS FOR SUCCESS: * Achieve on-time performance (D:0 / A:14) and completion factor goals for HVN. * Maintain Customer satisfaction scores (NPS) at or above company target and keep DOT complaint levels below industry average. * Keep mishandled baggage rate (MBR) within target thresholds. * Ensure 100% compliance with FAA, TSA, DOT, and ADA/CRO requirements. * Foster Crewmember engagement and retention while providing consistent coaching and performance feedback. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, etc.) Avelo is an Equal Opportunity Employer

Basic Skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem-solving and decision-making. Social Skills Actively looking for ways to help people. Persuading others to change their minds or behavior. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Bringing others together and trying to reconcile differences. Complex Problem Solving Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Technical Skills Watching gauges, dials, or other indicators to make sure a machine is working properly. Analyzing needs and product requirements to create a design. Writing computer programs for various purposes. Generating or adapting equipment and technology to serve user needs. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. System Skills Considering the relative costs and benefits of potential actions to choose the most appropriate one. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management Skills Managing one's own time and the time of others. Motivating, developing, and directing people as they work, identifying the best people for the job. Determining how money will be spent to get the work done, and accounting for these expenditures. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Desktop Computer Skills Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs. Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations. Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail). Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents Task Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Review insurance policy terms to determine whether a particular loss is covered by insurance. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Work Activities Getting Information obtain information from individuals Interacting With Computers use computers to enter, access or retrieve data Communicating with Persons Outside Organization interview customers write business correspondence Communicating with Supervisors, Peers, or Subordinates Establishing and Maintaining Interpersonal Relationships Making Decisions and Solving Problems make decisions Updating and Using Relevant Knowledge use knowledge of investigation techniques use knowledge of written communication in sales work use telephone communication techniques Processing Information examine financial documents to verify issue calculate rates for organization's products or services detect discrepancies on records or reports Resolving Conflicts and Negotiating with Others resolve customer or public complaints Organizing, Planning, and Prioritizing Work

Job Details Waterbury, CT - Waterbury, CTDescription Customer Engagement Manager and Pricing Coordinator At Hubbard-Hall Inc., we've been helping manufacturers get better results with less chemistry, cost, and complexity for more than 175 years. With headquarters in Connecticut and manufacturing operations in South Carolina and Michigan, we combine deep technical expertise with best-in-class service and logistics. We're proud of our legacy-and even more excited about what's ahead. We're seeking a Customer Engagement Manager and Pricing Coordinator to ensure our sales processes are accurate, efficient, and customer-focused. This role is at the intersection of pricing management, customer account support, CRM oversight, and cross-functional collaboration. If you enjoy working with data, solving problems, and coordinating across teams to create a seamless customer experience, this is a great opportunity to make an impact. What You'll Do Pricing & Analysis: Review pricing and invoicing for accuracy, manage requests from sales and customer service, oversee account-specific pricing updates, and support audits by investigating low-margin items. CRM & Data Management: Maintain and improve CRM functionality, assist sales reps with system support, generate reports and customer lists, and ensure accurate account records. Customer Engagement: Serve as the primary contact for designated house accounts, provide customer communication when sales reps are unavailable, and support smooth processes for new and existing customers. Cross-Functional Collaboration: Partner with marketing on sales meetings and events, work with supply chain on forecasts and inventory, and coordinate with labs, operations, and finance on product and billing issues. Other Contributions: Support webchat coverage, maintain product line contact lists, report on key performance indicators, and contribute to internal projects and special initiatives. What You'll Bring Education: Bachelor's degree in business, marketing, or related field required. MBA or CSOP certification preferred. Experience: 5+ years in sales operations, pricing, or customer account management in a B2B or technical environment preferred. Technical Skills: Proficiency in CRM systems, Microsoft Office, and reporting/analytics tools (Excel, Tableau, etc.). Strengths: Strong organizational skills, attention to detail, and the ability to analyze data and turn it into actionable insights. Collaboration: Proven ability to partner across departments-sales, marketing, supply chain, customer service, finance-to achieve results. Mindset: Customer-focused, data-driven, and comfortable improving processes and solving problems. Lean Six Sigma experience a plus. Leadership: Ability to coach, motivate, and engage colleagues while driving accountability and results. Why Join Us At Hubbard-Hall, you'll join a company that values candor, speed, and respect-principles that guide how we serve customers and how we work together. In this role, you'll have the opportunity to influence both customer experience and pricing strategy, all while collaborating across the business to drive growth and success. Hubbard-Hall Inc. is an equal opportunity employer. Hubbard-Hall, Inc. does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Are you interested in a career and not just a job? Do you have excellent communication skills, a customer-first attitude, and an attention to detail? Are you motivated to excel in a fast-paced environment? Do you enjoy being a part of a collaborative environment where every detail counts and contributions are valued? Are you someone who takes pride in going the extra mile to deliver quality work? If so, then you deserve to learn more about this opportunity! Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We desire motivated, organized, caring individuals who have a passion to provide superior customer service. Job Responsibilities We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Administrative Assistant. The Administrative Assistant plays a crucial role in the smooth functioning of our daily operations. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Job Requirements Data Entry: Inputting Data: accurately entering information into databases, spreadsheets, or other systems from various sources. Data Quality Assurance: running reports to check for accuracy and completeness in data system. Maintaining Records: organizing and managing both physical and digital files, documents, and other records to ensure easy accessibility. Communicating: collaborating with team members or departments to clarify data requirements or resolve discrepancies. Following Protocols: adhering to company procedures and data management best practices. Administrative Support: Ordering and maintaining office supplies and equipment if needed Handling incoming and outgoing mail and packages. Customer Interaction: Handle incoming customer inquiries via phone and email in a courteous and professional manner. Provide accurate information regarding products, services, policies, and procedures. Greet visitors and provide assistance Problem Resolution: Escalate complex issues to the appropriate departments for resolution. Follow up with customers to ensure their concerns are resolved satisfactorily. Team Collaboration: Work closely with other departments to ensure seamless customer experiences. Deliver administrative support for office staff, sales team and production/installation departments Manage designers' appointment calendars Quality Assurance: Adhere to customer service policies and procedures. Meet or exceed performance goals related to customer satisfaction, quality, and productivity. Qualifications: A proactive individual who thrives on taking ownership of tasks and driving them to completion. Ability to master processes Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. High school diploma or equivalent is required; college degree preferred. Proficiency in Microsoft Office and CRM systems. Benefits: Competitive salary. Health, dental, and vision insurance. 401K Paid time off and holidays. Career development opportunities. If youre ready to bring your enthusiasm and skills to a team that values your contributions, wed love to hear from you. Apply now and take the first step in building a rewarding career with us!

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide direct supervision to the Westchester Meter Department, including a foreperson and 10 Servicepersons. The Supervisor will also assist, as needed, and support the day-to-day operations of the Rockland meter department consisting of a Leader and 14 Commercial Service Representatives. Reporting directly to the Manager of Metering, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator , and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions. Primary Duties/Responsibilities: Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis. Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely. Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely. Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies. Manage call escalations for customers with appointments, and scheduling conflicts. Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&B while minimizing estimated reads for the NY Division. Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs. Manage all daily / weekly / monthly INCOME controls for auditing purposes for all meter departments/BU's. Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State. Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives. Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies. As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management. Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results. Computer skills are required. Incumbent must have a passion for serving customers and providing an exceptional customer experience. Emergency Supervisor on call rotation required in Westchester. May be asked to provide coverage as needed in other office locations when deemed necessary. Work closely with Human Resources and Collective Bargaining Union Representatives as it relates to employee/disciplinary matters or concerns. Qualifications Education/Experience/Background: Bachelor's Degree or 5 years of experience managing a team. Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance. Plumbing experience is a plus, but not required. Direct supervision of union workforce. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Knowledge of field service/metering operations. Leadership qualities needed to motivate and direct staff. Ability to multitask, handling multiple deadlines and projects. Strong oral, written, and interpersonal skills. Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public. Familiarity with computer applications i.e. Excel, Word, CC&B, Clevest, Infor, PeopleSoft, and Google applications etc. Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions. Knowledge of NYS Regulations, meter testing and NY Sanitary Code. Budgeting for Meter Service operations. Required Certification/Licenses/Training: Valid Driver's License. New York State Backflow Testing Certification (not required for employment). Additional Information Pay Range: $73000 to $89000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Details North Haven HQ - North Haven, CT Full Time $16.36 - $20.00 Hourly BankingCompany Details Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission. Benefits: Competitive compensation. Medical, Dental and Vision coverage. Paid time off. 401K contributory plan with company match. The opportunity to become involved in community outreach. Description The primary function of the Financial Needs Specialist is to serve as a call center representative in the Member Service Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member's financial life utilizing Connex's products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. A Financial Needs Specialist requires a unique blend of patience, inquisition and problem solving skills. They must work resolve issues efficiently primarily resolving problems on the first call. Essential Functions and Responsibilities: Answers all inbound phone calls in an accurate, timely manner while adhering to all call center standards Promptly responds to member requests via web chat and email Conducts outbound calling as directed for sales and service needs Delivers superior quality service while adhering to corporate, regulatory and audit guidelines Takes ownership of member problems and works them until completely and satisfactorily resolved - Utilizes problem solving skills and thinks independently to resolve these issues Reviews and approves requests for exceptions to Connex procedures and fee reversals up to approved limits. Refers requests above limits to the Director or Assistant Director of Member Service Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members Improves each member's financial life by offering appropriate products and services during phone calls and other contacts Processes loan applications for members and assists them with questions they may have in regards to the consumer lending products Meets all sales and service goals consistently and contributes to the fulfillment of all Connex Credit Union goals Actively participates in team meetings, roundtables and additional training courses as requested Performs other duties as requested to serve members and support the mission goals of the Member Service Center and Connex Credit Union as a whole Performance Measurements (if applicable): Qualifications and Requirements: Ability to maintain the confidentiality of member information Ability to work collaboratively within the call center environment Strong communication and sales skills Bilingual applicants preferred but not required High degree of responsibility and integrity Proficiency in Microsoft Office suite Flexible about work hours and shifts to accommodate business and member needs - Includes rotating Saturdays and occasional after-hour meetings High school degree required; bachelor's degree desirable 1-2 years experience required

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, operational, and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC). This role ensures efficient, patient-centered scheduling and communication that directly impact access to care, patient satisfaction, and organizational performance. Duties and responsibilities Reporting to the Sr. Director of Clinical Operations, the Manager leads a team of call center staff including leads and representatives. This individual ensures that workflows, systems, and people align to provide timely, accurate, and compassionate service to our patients. A commitment to continuous quality improvement, innovation, and a highly satisfied patient experience is essential. Typical duties include but are not limited to: * Foster a culture of accountability, performance excellence, and continuous improvement. * Build and manage reporting dashboards to track performance, identify trends, and deliver improvement both individually and in partnership with the data team. * Implement scalable processes and training programs to support team development and efficiency. * Develop a strategy for a remote call center with existing and temporary staff and implement the plan within the first year of hire * Oversee all day-to-day operations of the call center including scheduling services, patient communication, and call handling. * Hire onboard, and train new staff to support operational excellence and a strong team culture. * Conduct data-driven performance evaluations, capacity planning, and productivity goal setting * Monitor and improve key performance indicators tied to patient satisfaction, such as wait times, call resolution, appointment accuracy, patient satisfaction, and follow-up communication. * Determine and implement operational strategies based on needs assessments and resource planning. * Confirm that service levels and individual/team metrics are meeting or exceeding expectations by reviewing dashboards, EHR data, and phone system analytics. * Monitor call and scheduling workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. * Implement tools and processes (e.g., call monitoring, audits,) to evaluate staff and enhance the patient experience. * Collaborate with other departments to reduce barriers to care and optimize patient access. * Provide goal-oriented coaching, counseling, and corrective action as needed, in accordance with FHCHC policies. * Develop ongoing education and upskilling programs to support continuous improvement and employee engagement. * Investigate and resolve escalated patient or staff issues with a focus on resolution, quality, and learning. * Act as a subject matter expert and "super user" of Epic and other call center technology; provide troubleshooting and hands-on support during high-volume periods. * Collaborate with leadership to offer solution-focused recommendations for daily operational fixes and long-term improvements. * Represent the call center in bi-monthly cross-functional operations meetings and initiatives focused on improving workflows, access and quality of care. * Ensure compliance with HIPAA and all FHCHC policies related to patient communication and data privacy * Perform other duties as assigned to support the mission of FHCHC. Qualifications * Bachelor's degree required; equivalent combination of education and relevant experience will also be considered. Five years of experience in a call center environment, with 3+ years in a leadership or management capacity. Must have experience in a remote call center environment. * Demonstrated success in building and scaling customer service teams in fast-paced environments. Experience in a healthcare setting required, and familiarity with federally qualified health centers (FQHCs)is highly preferred. * Proficiency with Epic or other EHR systems, call center software, Microsoft Office Suite. Bilingual (English/Spanish) also required. Direct Reports * Call Center Leads * Call Center Representatives * Call Center Appointment Specialists American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. Starting Salary is $64,350.00+ MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. Starting Salary is $64,350.00+ MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Job DescriptionSalary: $16.50 per hour CLIENT SERVICES TEAM Rye Brook, NY Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES Greet and engage clients in a positive and friendly manner Provide the highest level of client/customer service and hospitality to all clients/prospective clients Share pricing and class information with prospective clients Deliver Megaformer machine demos to new clients Complete studio tours with new clients Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience Ensure complete knowledge of Mariana Tek system Assist Management with day-to-day operations of the studio Ensure prompt response to studio emails; notify Studio Manager if needed Understand SLT product knowledge, policies and procedures for retail operations Complete basic Megaformer machine maintenance Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience Assist in retail inventory at the end of the month Complete opening and/or closing checklists Perform other studio duties as needed QUALIFICATIONS Mariana Tek software experience a plus Leadership experience a plus Must have superior customer service skills Must have excellent interpersonal skills and a service-oriented outlook Must be highly organized Ability to work independently as well as on a team Should have a strong ability to communicate clearly with team members, clients and senior management Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS Must be available to work: Minimum of three shifts per week; minimum 4 hours each Ability to work flexible hours; early morning/late night/ weekends Some holidays (open year-round) SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Hamilton Connections in Hamden is seeking Call Center associates in East Haven. Responsibilities Take inbound calls from customers Provide exceptional customer service throughout the appointment-setting process Skills Strong communication skills Computer knowledge and data entry Administrative experience Excellent customer service skills Fluency in English is required; additional language skills are a plus Must be reliable Detail $18.00 35 - 45 hours per week Monday - Saturday (rotating Saturday's) Long term position A $250 signing bonus offered to new hires who complete 60 days of service!