Customer service supervisor jobs in League City, TX - 1,929 jobs

The Truck Service Specialist is a key operational leader responsible for ensuring consistent execution of company standards across multiple locations within an assigned area. This role holds full accountability for supporting operational excellence, compliance, and customer satisfaction while driving initiatives that enhance profitability and brand reputation. Truck Service Specialist partners closely with Leadership to ensure staffing, training, and performance objectives are met, while fostering a culture of accountability, safety, and continuous improvement. **Key Responsibilities** **Leadership & Talent Development** + Partner with Group Managers to ensure locations have accurate staffing targets and assist with recruiting efforts as needed. + Support the development of team members by ensuring timely and accurate completion of training programs. + Coach and mentor employees to improve performance and prepare for future leadership roles. + Promote a culture of accountability, recognition, and professional growth across all assigned locations. **Operational Excellence** + Monitor KPI's for assigned sites/region, identifying performance opportunities. Partner with operations to identify root causes for the opportunities and to develop action plans for remediation. Lead Return to Green meetings to ensure action plans are completed and expected metric improvements are realized. + Apply Lean, Six Sigma, and other methodologies to independently identify process gaps and systemic issues and identify sustainable long term scalable solutions, partner with continuous improvement team where needed, and engage operations for successful implementation across sites. + Support project implementation release and stabilization phases, ensuring solutions are embedded and continuously improved. + Participate in and/or Facilitate root cause analysis and corrective action planning for quality and compliance issues. + Support Value Stream Maps and Kaizen Events through all stages (A3 charter ideations/creation, pre-work identification and completion, regular follow-up, and sustainment). + Ensure consistent execution of company programs, policies, and procedures across all locations. + Conduct regular site visits to monitor compliance with operational standards, safety protocols, and service quality. + Maintain awareness of competitive practices, market conditions, and opportunities for automation that could impact business performance. **Financial & Business Performance** + Support Truck Service Directors and Group Managers in achieving or exceeding regional budget goals. + Monitor inventory levels, pricing compliance, and expense control measures to optimize profitability. + Ensure accurate and timely completion of required reports and financial documentation. **Customer & Brand Experience** + Champion a customer-first attitude by ensuring superior service and a clean, safe environment at all locations. + Actively solicit and incorporate customer and employee feedback to improve operations. + Apply data analysis to analyze customer feedback and operational data to identify trends and solution improvement opportunities that enhance experience and performance. + Resolve brought up customer concerns promptly and professionally. **Compliance & Safety** + Ensure adherence to all federal, state, and local regulations impacting site operations. + Promote a culture of safety for employees and customers; enforce compliance with all safety protocols. + Safeguard company assets, equipment, and inventory through strict adherence to loss prevention and audit policies. **Key Performance Indicators (KPIs)** + Compliance with company programs and operational standards. + Achievement of regional financial targets and expense control goals. + Completion of all required training programs within established timelines. + Customer satisfaction scores and resolution of called out issues. + Safety compliance and reduction of incident rates. **What We'd Like to See** + High School Diploma or GED required; Associate's or Bachelor's degree in a related field preferred, or equivalent hands-on experience in commercial vehicle repair, service management, or a related industry. + 7+ years of progressive leadership experience in truck service, fleet maintenance, or a related industry. + Proven success managing multi-site operations and leading large teams. + Strong discernment, including experience managing budgets, P&L, and operational KPIs. + Knowledge of Root Cause Analysis tools and Problem Solving techniques. + Excellent communication, coaching, and conflict resolution skills to lead diverse teams effectively. + Proficiency in Microsoft Office (Word, Excel, PowerPoint) and operational understanding of POS software. + Travel requirement is approximately 50-75%. + Valid driver's license **With Us, You'll Enjoy** + Competitive salary and annual bonus opportunity + Medical, dental, vision, and life insurance + 401(k) with company match + Paid vacation and holidays + Tuition reimbursement + Company-paid training and advancement opportunities + Relocation assistance (relocation not required) _Not all benefit plans are available to all team members. For a full list, visit:_ ************************************************************* Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. **Typical Physical Demands** This role requires frequent verbal communication and strategic engagement with field leaders, and cross-functional partners. While primarily focused on planning, and oversight, this role occasionally visits service locations and inspect operations, which may involve standing, walking, or navigating shop environments. Lifting or moving objects up to 50 lbs may be required on rare occasions. Visual acuity is essential for reviewing operational data, facilities, and service documentation. All tasks are performed with or without reasonable accommodation. **Work Environment** This role operates in a dynamic field-based environment, including regular travel to indoor and outdoor service locations across all seasons. This role may involve occasional exposure to diesel fumes, mechanical noise, moving parts, and vibration during site visits. Workspaces may include contact with grease, oil, and other substances typical of a commercial vehicle repair facility. Proper safety protocols and protective equipment are provided and expected to be used during site inspections. **Disclaimer** This may not list all duties for this position. The incumbent in this position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason. How much do we pay (Base)? (74,000 - 138,000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting. This position is eligible for US Benefits - Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 - 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits (************************************************* [INSERT LINK TO APPLICABLE BENEFITS]. Bp has a parental leave policy as well, which offers up to 8 weeks' paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits (************************************************* . We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee . You may learn more about our generous benefits at Core U.S. Benefits (************************************************* . As part of bp's wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits (************************************************* . **Why join us** At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits ( ********************************************* to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **Travel Requirement** Up to 75% travel should be expected with this role **Relocation Assistance:** This role is not eligible for relocation **Remote Type:** This position is a hybrid of office/remote working **Skills:** **Legal Disclaimer:** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Schedule: Varied Sat/Sun or Sun/Wkday Hours: As early as 6:00am and as late as 8:30pm Supervises Positions: Lead Customer Service Representatives, Customer Service Representatives General Summary The CSR Supervisor is responsible for supervising and monitoring the work of assigned staff to ensure goals, objectives, and quality of service are met. This position manages the resolution of escalated calls and inquiries. The CSR Supervisor prepares and delivers performance reviews, provides ongoing coaching and feedback, approves time off requests, and monitors daily time and attendance. This position collaborates with management and recommends progressive discipline actions to be taken in accordance with client policies and procedures. Ensures inventory and processed transactions align with financial reports and protocols. Duties & Responsibilities Supervises and monitors the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met. - 35% Prepares and delivers performance reviews for assigned staff. Ensures detailed constructive feedback is provided immediately on performance, develops action plans and strategies for continuous improvement, and provides ongoing mentoring and support. - 20% Manages escalations to include identifying the issue/error, determining the appropriate resolution in accordance with client policies and procedures, and preparing detailed synopses for all escalations and/or approvals in a timely manner. - 15% Collaborates with management in recommending the appropriate action to be taken in accordance with client's progressive discipline policy to address ongoing performance and conduct issues. - 10% Reviews financial reports for the purpose of auditing inventory and processed transactions. - 10% Approves time off requests to ensure adequate staffing. Monitors and tracks daily time and attendance to include breaks and lunches. - 10% Knowledge, Skills and Abilities Strong supervisory skills. Strong customer service skills with an expertise on de-escalations and negotiations. Excellent communication (written and verbal) and interpersonal skills. Working knowledge of personal computers and related software including Microsoft Office. Ability to make sound decisions based on client's policies and procedures with minimal assistance. Ability to work in a team environment and be open to change. Ability to maintain confidentiality. Knowledge of the State statute and requirements for toll violation and collection processes. Ability to have a proactive approach and prioritize tasks using effective time management skills. Must possess keyboarding skills of 35 wpm. Work Environment Locations are physically comfortable within an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Travel to and from different worksites may be required which may expose the individual to less than optimal weather conditions. Physical Demands The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. Position Type and Typical Hours of Work This is a full time position. Days of work and hours may vary based on business needs of the department and shift to include days, evenings, nights, and weekends. Required Education / Experience • High School diploma or G.E.D. equivalent required from accredited institution. • Minimum four years of experience in customer service and/or call-center environment. • Minimum three (3) years' previous relevant leadership or supervisory experience required. Other Duties This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time

ABOUT US Abby's Catering has delivered exceptional aviation and corporate hospitality services since 1980. We proudly support private jet clients, flight departments, and high-profile corporate accounts with unmatched service, premium culinary offerings, and a dedication to professionalism, accuracy, and elevated client experiences. Our mission is built on quality, integrity, teamwork, accountability, and service excellence - and our leaders uphold these values every single day. POSITION SUMMARY The CSR Assistant Manager plays a key role in supporting daily operations for our private aviation and corporate catering services. This role ensures that clients receive seamless, accurate, and high-quality service from order placement through final delivery. The ideal candidate is bilingual (English/Spanish), highly detail-oriented, collaborative, and capable of thriving in a fast-paced, service-driven environment. Strong understanding of luxury service or private aviation operations is a major plus. KEY RESPONSIBILITIES Support the customer service team to ensure timely, accurate, high-quality service for private jet clients and corporate accounts Coordinate catering orders, special requests, and service logistics with precision and consistency Maintain and strengthen client relationships; address inquiries and resolve issues with professionalis Collaborate across departments on client initiatives, customer outreach, and brand-enhancing activities Utilize Microsoft Office and QuickBooks to manage reports, track client accounts, process invoices, and maintain accurate records Monitor team performance metrics and propose improvements to enhance service delivery Ensure accurate documentation of client interactions, service activities, and follow-up action Assist with onboarding, training, and supporting Customer Service Representatives Promote a positive, team-oriented culture focused on continuous improvement and service excellence Requirements JOB REQUIREMENTS Bilingual preferred: English & Spanish Experience in private aviation, luxury service, hospitality, or high-touch customer service strongly preferred Familiarity with marketing initiatives or supporting marketing activities Excellent verbal and written communication skills High attention to detail, accuracy, and organization Strong problem-solving skills and a customer-focused mindset Ability to handle multiple priorities in a fast-paced environment Proficiency in Microsoft Office and QuickBooks

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Houston - Buffalo U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - TX - Houston - Buffalo Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

A Houston-based, full-service wealth management and financial planning firm is hiring a Service Advisor to support high-net-worth clients and elite Wealth Advisors in a high-touch, fast-moving environment. This role owns client service execution. From account openings and transfers to insurance underwriting coordination and complex trust registrations, this role serves as a trusted point of contact for day-to-day client needs. You will work deep in the details, manage significant volume, and ensure every client interaction is handled with precision and polish. They are looking for a sharp, collaborative client-service professional with experience in an RIA or similar wealth management environment, comfort supporting ultra-high-net-worth clients, and the confidence to manage complexity without dropping the ball. Service Advisor Responsibilities: Serve as a primary contact for client service requests and account-related inquiries Schedule and prepare materials for client review meetings Open, maintain, and update client accounts across multiple registrations and entities Process onboarding paperwork for advisory accounts, financial plans, insurance, and annuities Manage insurance underwriting workflows, including medical records and carrier coordination Initiate and track asset and money movements Support complex trust structures, including irrevocable trusts and IDGTs tied to insurance strategies Maintain accurate records and documentation in Salesforce and paperless filing systems Monitor custodian alerts and proactively resolve issues Partner closely with Wealth Advisors and internal teams to ensure seamless execution Assist with special projects as needed in a high-volume, high touch setting Service Advisor Requirements: 3+ years of experience in an RIA or wealth management firm serving high-net-worth clients Experience supporting clients with $10M-$250M net worth or $500K+ annual income Bachelor's degree preferred Strong working knowledge of life insurance in a wealth management context Proven ability to open and fund accounts across complex registrations and trust structures Experience with Salesforce or similar CRM, plus portfolio and document management systems Highly organized, detail-driven, and able to manage volume without sacrificing quality Excellent written and verbal communication skills Clean broker check required Series 65 or equivalent (7 or 66) Benefits: 10% salary bonus paid quarterly Quarterly profit-sharing bonus 100% employer-paid medical insurance for the employee Dental and vision coverage 401(k) with safe-harbor match Unlimited PTO Standard holidays plus additional time around Thanksgiving and Christmas Strong commitment to work-life balance in an onsite, team-oriented environment Clear track record of promoting from within If you thrive in a collaborative culture, enjoy mastering complex client work, and want to sharpen your skills alongside elite advisors in a high-performance RIA, this role will push you and reward you. Apply now! #LI-SB1

Are you a motivated person with a can-do attitude? If so, we'd love to have you join our team! What can we offer you?: Competitive Wages; Monthly incentive program; Medical, dental and vision benefits; 401K; Uniforms; Employee Discounts with Verizon, Sketchers and more! Commercial Truck & Trailer Repair is growing and that means new career opportunities! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities! At Commercial Truck & Trailer Repair our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Commercial Truck & Trailer Repair's Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interaction, and strive to be open, honest and fair will be at the top of our list. Since the mid-1970's, Twin Cities' companies of all sizes have trusted Commercial Truck & Trailer to maintain their fleets. Commercial Truck & Trailer Repair is a full-service Fleet Maintenance Management Company. Commercial Truck & Trailer Repair is part of the Berger Transfer & Storage, Inc Family of Companies. Berger Transfer & Storage, Inc is a leading provider of relocation, distribution and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 100 years! Berger is Allied Van Lines' largest agent with 16 locations throughout the U.S. Commercial Truck & Trailer Repair is seeking an Service Advisor. Our Service Advisor builds and supports great customer relationships both within the Berger company as well as with our external customers. They work closely with our technicians helping guide them to obtain our dealership goals. Responsibilities for our Service Writer include but are not limited to: Provide supervision for service department; Organize and provide daily supervision of departmental personnel; Determine and provide adequate level of staffing and arrange for or provide required personnel training; Set projected sales and expense goals based on facilities, technician staffing and efficiency standards; Monitor repair practices in all shops to ensure productivity, efficiency and optimize labor sales; Determine and administer advertising and promotional programs; Monitor and direct maintenance of service tools, equipment and facilities to ensure compliance with company standards of cleanliness and safekeeping; Keep accurate facility records pertaining to any hazardous waste disposal and yearly reporting to state agencies; Implement safety procedures as safety supervisor; Review all customer service concerns and administer any warranty and/or policy adjustments in the best interest of the customer and the dealership; Determine and implement labor rates based on market research and budget requirements; Review company financials to ensure compliance with budgeted financial goals; Perform annual employee evaluations; Maintain technician's productivity and efficiency records for analysis, incentive plan administration and scheduled technician evaluations; Keep up-to-date on current market trends and observe activities of local, regional and national competition; Work with Parts Manager and Administrator to ensure punctual claims application and follow up; Perform other duties as assigned by management. Qualifications to apply for this role are: Highly skilled in vehicle and equipment diagnosis and repair preferred; Strong organizational skills; Must have excellent communication skills, both verbal and written; Must be able to pass a drug test and background check Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.

*To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. * Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at ******************** We are currently looking for a Supervisor, Supply Chain Services for our Houston, TX office. POSITION DESCRIPTION: Procure materials and services to: 1) meet construction and operational requirements, through competitive bidding and/or direct negotiation; and 2) maximize value-adds in obtaining the greatest benefit from our investments. Process Purchase Orders via BWP's Oracle integrated financial software systems. This position may be required to administer the SCM departmental business continuity program. This position shall be required to provide departmental support/guidance/maintenance for BWP's integrated financial software systems to include, but not be limited to, the following: troubleshoot, problem resolution, documentation and review of defects and requests for enhancements; development, design and testing for regression, enhancements and patches; user assistance for requisitions/PO/Receipt/Reporting Provide assistance to various BWP departments with product information, pricing, special analyses and other items as may be requested, as a result of the acquisition and distribution of pertinent new information gained from vendors or other sources, to compliment our total company effort. This position may be required to assist in the sale of retired vehicles and other surplus equipment to employees, as well as outside bidders through competitive bidding or direct negotiations, as appropriate, to yield the maximum return on material or equipment no long required for BWP operations. This position may also be required to take on-call duty periodically. Supervise the procurement of materials/services to meet construction and operational requirements that are compliant with departmental/company established policies and procedures Supervise, provide guidance and assign daily work to Sourcing Specialists and Expeditors (full time and contract staff). Review material/service requests and provide guidance/clarification to both internal and external parties, to ensure the correct material/service is purchased that meets or exceeds company specifications. Supervise training efforts for out internal customers related to procurement policies, procedures and systems. Assist Manager with the development of departmental policies and procedures as well as ensure staff s following departmental policies and procedures. Decide and recommend personnel issues/activities including, but not limited to, merit increases, promotions, performance reviews. Work with Manager to develop annual budget, departmental plans and goals and execute and report accordingly. Work with Manager to develop and implement risk/liability reduction strategies for BWP. Collaborate with Manager to identify continuous improvement opportunities in costing savings, processes, and / or enhanced services to Business Units. Further, assist in employee development efforts for full-time staff. ESSENTIAL FUNCTIONS: Assist Engineering, Construction and Operations staff with technical clarification of obsolete or unavailable material on requisitions. Provide technical information of equivalent/alternate material to ensure required items conform to material requests. Provide timely responses to customers' technical inquiries. Challenge vendor cost increases, and negotiate costs and quality of services, as required. Negotiate national, regional and local blanket orders, extended term contracts, and/or alliance agreements to leverage volume; continually strive to reduce total cost of ownership, while maximizing overall value for BWP. Communicate with internal and external business partners to identify needs and ensure customer satisfaction. Procure goods and services, based on requests from all areas of BWP. Evaluate competitive proposals, and negotiate contracts or purchase orders. Monitor third parties and procurement performance, based on various metrics. Investigate and implement process improvements. Lead (or participate in) commodity teams to improve specifications, evaluate potential sources, and reduce total costs. Coordinate required inspection, expediting and/or logistics support. Determine quality and performance standards to be included in purchase orders and/or contracts. Analyze market conditions and industry information to: 1) report relevant availability or other product and cost information, and 2) support recommendations for process improvement, cost savings and new vendors. Prepare and process procurement transactions, to include purchase requisitions, sales orders, purchase orders, receipts, returns, freight bills/manifests, invitations to bid, and requests for quotation. Maintain vendor contacts, handle adjustments for replacement of substandard materials or purchase order pricing errors, and execute follow-up procedures to expedite or coordinate deliveries. Facilitate the resolution of disputes and claims. Address all Sarbanes-Oxley documentation requirements for qualifying transactions. Pursue proactive measures (e.g. establishing, monitoring and reporting Key Performance Indicators (KPIs) to anticipate and minimize performance issues. REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE: 7 - 10 years of experience in procurement, strategic sourcing, contract management and/or supplier relationship management Strong networking, interpersonal and collaborative skills Excellent written and verbal communication skills Excellent problem-solving, mathematical and analytical skills Proven organizational skills, as well as strong attention to detail Integrity and strong work ethic is mandatory Strong computer skills including, but not limited to, Oracle EBS and MS-Office Suite Ability to handle multiple competing tasks efficiently in a fast-paced environment, with minimal supervision Ability to build and maintain effective business relationships throughout various disciplines within the BWP organization. Demonstrated leadership abilities, whether on special project assignments or in daily operational efforts. PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE: Supervisory Experience Interstate natural gas pipeline experience Experience in organizations utilizing best in class supply chain practices Mechanical, structural or electrical knowledge, as well as understanding of natural gas pipeline system operations. REQUIRED EDUCATION: Bachelors Degree in Finance, Accounting, Supply Chain Management, or business-related field, or equivalent related experience. ADDITIONAL INFORMATION: Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hire. Boardwalk Pipelines, LP is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.

Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni Service Advisor, Customer Experience, Advisor, Vehicle, Automotive

Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor. Prepare and summarize client meetings by scheduling and confirming meetings Client Service, Associate, Registered, Service, Asset Manager, Financial Planning, Retail

CALL CENTER ASSOCIATE Responsibilities: Attentionto Customer Providing excellent service to customers. Inform the customers about our services, locations ofstores or concerns they may have. Record customers complaints. Follow up on claims until findi Call Center, Associate, Operations, Customer Service, Agent, Territory Manager, Retail

Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. - - THIS IS N Customer Service, Call Center, Service, Retail, Customer

Client Service Associate | Houston, TX Houston investment advisor seeks motivated Client Service Associate to enhance the client experience by servicing clients and providing operational/administrative support to Financial Advisors. Responsibilities: Prepare/submit onboarding and investment paperwork to clients by request of advisor Ensure investment data is posted, transferred or input into CRM Submit paperwork to the custodian; follow up with custodian to ensure accounts have been put into place Maintain prospectuses hard copy and digital versions for variable products including, annuities, REITS, alternative investments Answer any client questions/requests pertaining to their investments Assist in maintaining the following client files in support of industry compliance requirements and audits: statements for 6 years, new applications for 6 years after the account is closed, confirms for 3 years, advertising and correspondence specific to client for 3 years Ensure that all clients who should be taking RMD's including beneficiary IRA's are completed in a timely manner no later than December 1st of each year Check that advisors are appropriately registered for states outside of Texas when needed Develop BD training and education materials for financial professionals Monitor websites to ensure advisor registrations are up to date Liaison between broker-dealer compliance and company office Review relevant BD regulations & keep abreast of regulatory changes & updates Submit recommendations to BD Prepare for branch audits Vet all vendor requests and new product information for company use Monitor/track compensation splits to ensure commissions are accurate Review items needed for client annual review meeting Requirements: Bachelor's degree preferred; FINRA Series 6 or 7, 63, 65 or 66 required upon hire if not currently held 5+ years of financial service experience a plus Knowledge of data bases and CRM systems; industry knowledge a plus Client-focused and thorough with high attention to detail; ability to find solutions; strong level of confidentiality; self-starter and motivator; efficient, quick learner and tech savvy

Catch Vibe Voice is a forward-thinking communications and client-engagement firm dedicated to delivering exceptional business solutions. We focus on helping organizations elevate their outreach, strengthen customer relationships, and expand their market influence through innovative strategies and personalized support. Our team is driven by excellence, collaboration, and a commitment to creating lasting value for our clients. As we continue to grow, we are seeking talented individuals who share our vision and ambition. Job Description We are seeking a motivated and detail-oriented Client Service Associate to join our team in Houston, TX. This role is essential to ensuring seamless communication, efficient problem resolution, and a positive experience for our clients. The ideal candidate excels in a structured environment, maintains strong organizational habits, and brings a solution-oriented approach to each task. Responsibilities Serve as a primary point of contact for client inquiries and support requests. Maintain accurate documentation, records, and updates within internal systems. Coordinate with internal teams to ensure timely resolution of client needs. Develop a strong understanding of client accounts and provide tailored assistance. Uphold company standards by delivering consistent, professional communication. Identify opportunities to improve processes and enhance client satisfaction. Qualifications Strong verbal and written communication skills. High level of professionalism and confidentiality. Ability to multitask, prioritize, and manage time effectively. Detail-oriented with strong organizational abilities. Problem-solving mindset with a commitment to high-quality service. Ability to work independently and collaboratively within a team. Additional Information Competitive salary ($49,000 - $54,000 per year). Professional growth and advancement opportunities. Supportive and structured work environment. Skill development and ongoing training. Stable full-time position with long-term potential.

We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. Responsibilities Provide timely and effective customer service through phone, email, and online chat channels. Resolve customer inquiries related to products, billing, services, and technical support. Accurately log and track customer interactions using the internal system. Troubleshoot and resolve customer issues, escalating complex cases as necessary. Offer product and service information, helping customers make informed decisions. Assist with onboarding new customers and explaining company policies and procedures. Collaborate with team members to improve customer experience and operational processes. Follow up with customers to ensure issues have been resolved to their satisfaction. Stay updated on company products, services, promotions, and any changes in procedures. Qualifications High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a customer service role, preferably in the telecommunications or technology industry. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Problem-solving skills and attention to detail. Positive attitude and a passion for helping people. Ability to work independently and as part of a team. If you're interested in this position, please apply with your updated resume.

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.

Benefits: Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Some Graphics art knowledge is a plus! More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees. *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Title: Genesys Contact Center Platform Support Engineer Type : Contract & Onsite The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contact center systems. Key Responsibilities: Provide L3 support for Genesys Contact Center components including routing, reporting, and voice infrastructure. - Lead resolution of complex and escalated issues from L2 support. - Perform advanced troubleshooting and system diagnostics. - Collaborate with engineering and development teams for bug fixes and enhancements. - Provide technical guidance and mentorship to L2 support engineers. - Participate in architecture reviews and platform optimization initiatives. Monitor system health and proactively identify and resolve issues. Troubleshoot incidents related to Genesys Engage/Cloud, SIP Server, GVP, Workspace, and other modules. Collaborate with L1 support and escalate unresolved issues to L3 or vendor support. Perform root cause analysis and implement preventive measures. Document incidents, resolutions, and standard operating procedures. Participate in change management and deployment activities. Ensure compliance with SLAs and internal quality standards. Required Skills & Experience: Minimum 7 years of experience in Genesys Contact Center support. -- Proven expertise in debugging and resolving complex platform issues. - Experience in performance tuning and capacity planning. Strong understanding of Genesys architecture and components. Experience with Genesys Engage or Genesys Cloud platforms. Familiarity with SIP, VoIP, and telephony protocols. Proficiency in troubleshooting tools and techniques. Knowledge of ITIL processes and incident management. Excellent communication and documentation skills. Preferred Qualifications: Experience with CRM, IVR, CTI integrations. Scripting knowledge (e.g., Routing Strategy, JavaScript). Exposure to cloud platforms (AWS, Azure).

Are you detail-oriented, process-focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a **Support Services Supervisor** in our accessioning department to join our team in **Houston, Texas** . In this position, you will work in a fast-paced, customer-focused, and challenging environment and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". **Schedule: 3rd Shift, Monday evening through Friday evening/Saturday AM. Weekends as needed.** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** . ** ** **Job Duties/Responsibilities** + Supervise the day to day operations of the department. + Assist with preparation of laboratory specimens for analysis and testing + Directly supervise, train, and mentor non-technical personnel of the department + Monitor daily workflow in the referral department and schedule adequate coverage + Responsible for ensuring all shifts in the department are properly staffed + Research and resolve any production errors while escalating when necessary + Engage in continuous process and service level improvements + Perform quality assurance checks to ensure efficiency and accuracy + Prepare and maintain Quality Assurance records and documents + Meet regularly with direct reports to provide coaching and feedback for their development + Responsible for administering and managing policies and procedures + Process and maintain payroll and personnel files + Perform administrative duties as needed **Requirements** + High school diploma or equivalent. + Associate's degree or higher is a plus + 3 years of relevant experience, preferably in a clinical laboratory setting. + Prior supervisory or leadership experience is preferred + Familiarity with laboratory operations, as well as policies and procedures, is preferred + Strong computer skills and working knowledge of Microsoft Office + Excellent communication skills; both written and verbal + High level of attention to detail with strong organizational and prioritization skills + Strong critical thinking skills with the ability to make decisions in a fast-paced environment **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Humble U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - TX - Humble Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No