Customer service supervisor jobs in Montgomery, AL

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

As Branch Customer Service this position will serve the customers in a variety of ways. One responsibility will be to drive to deliver product and make pick-ups at customer facilities and branch locations in an efficient, safe manner while also performing the following duties: Receive, ship, unload, organize, stock, and maintain products and material contained in the warehouse. Another essential responsibility will be to assist walk-in customers and counter sales at the store location. This will include shipping and receiving functions in the warehouse; makes quotations on standard items, processes orders, and relays pertinent information to customers; as well as coordinates with other departments in handling purchase orders and provides value added services to customers. Supervisory Responsibilities: None Duties/Responsibilities: Branch Driver Drives truck, van, or another vehicle. Prepare shipments and verify load against shipping paper. Schedule delivery route, sort, and load delivery items in the most efficient means to be delivered. Load delivery vehicle in a safe manner ensuring the load will be safe to travel to its destination without damage to product or vehicle. Handle VMI accounts. You will be required to deliver and stock material at customers' facilities. Inspect and maintain the delivery vehicle. Check all fluids, lights, brakes, and tires, making sure they are serviced regularly. Make sure the vehicle is kept clean both inside and out. The driver must also assist warehouse personnel when in the warehouse after daily deliveries are completed. Counter Sales Receives requests for product selection, price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers. Achieves and maintains rapport with customers and works to give them the best possible customer service. Uses corporate ERP system (P21) to retrieve customer information, stock status information, purchase order status, and make changes to customer purchase orders. Ensures that correct codes are used for retrieving and inputting information. Performs regular “cycle counting” of stock inventory. Regularly uses hand tools (chop saws, cut-off saws, and hydraulic crimper) to make custom hose-assemblies for walk-in customers. Must be able to read measurements on a ruler, digital calibrator, tape measure, etc. Must frequently research part numbers and specifications in vendor catalogs. Operates the retail counter by handling walk-in cash and credit card sales. Warehouse Clerk Assist in shipping and receiving functions. Unload and load trucks for shipments. Check-in merchandise and verify incoming materials against packing list to ensure accuracy. Look up and compute inbound freight using zip codes and weight to determine freight costs to be added to customer order in corporate ERP system. Assemble customer orders according to the pick ticket by pulling parts warehouse shelving and put in appropriate area for shipment to customer. Quality check orders to ensure correct items are picked and correct shipping method is used before shipping order to customer. Package customer orders in the best way possible to prevent damage or loss during shipment to customer. Operate forklift to put away or pull material and in general warehouse duties. Enter information into corporate ERP system. Maintain a clean and safe work environment including maintaining aisle ways, keeping warehouse stock neat and orderly, removing trash and recycling to appropriate dumpster. Wear proper safety equipment for the task being performed. Use computers to ship customer orders by verifying carrier, freight, and payment method. Put stock away according to bin location. Skills/Abilities: Thorough understanding of or the ability to quickly learn production operations and machinery. Excellent supervisory and leadership skills. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Proficient with Microsoft Office Suite or related software to complete reports and logs. Proven ability to work effectively in a team environment with associates. Requirements Education and Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Physical Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move over 100 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Our Benefits! #1 CULTURE!!! Fun, Family-Oriented Work Environment! Medical, Dental, and Vision benefits that begin on your 1st day of work! Employee Stock Ownership Plan (ESOP) Company Paid Life, Dependent Life, Short- & Long-Term Disability Insurance 10 Paid Holidays per year Vacation & Personal Time Employer HSA Contribution Company Paid Bereavement Time Company Paid Maternity and Paternity Leave On-site Gym Are you an underappreciated, hard worker? Come see why AHP was voted a Nationally Certified "Great Place to Work"! AHP is an Equal Opportunity Employer

Job DescriptionBenefits: Flexible schedule Free food & snacks Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Signing bonus ROLE DESCRIPTION: As a Customer Service Manager with Zach Knight State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Strong leadership and organizational skills. Excellent communication and problem-solving abilities.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

CUSTOMER SERVICE ASSOCIATE Assist in developing a store atmosphere focused on creating and exceeding the highest customer service, safety and cleanliness goals. Instill in others the daily goal of accomplishing the Renfroe's mission statement. Essential Job Functions: Complete daily task to ensure that customers feel welcome and appreciated when they enter the store. Actively greet, engage and assist customers during the checkout process. Have customer service and employee communication skills to ensure a speedy checkout process by opening more registers or calling for more baggers as determined by customer traffic. Monitor the process of customer transactions through the check lane with the utmost respect for the customer and the items in which they are purchasing. Understand the Point of Sale (POS) system, and how to properly handle various tenders such as Cash, Checks, Credit, Debit, SNAP, WIC and coupons according to company policy. Understand and adhere to guidelines on restricted sale items due to age. Report pricing discrepancies to the Scan Coordinator. Be familiar with all store safety practices and help to prevent any unsafe conditions for customers and fellow employees. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation. Physical requirements include but may not be limited to standing long periods of time, walking, bending, stretching, pushing, pulling or continually using your fingers or wrist. Able to lift 50 pounds or more.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA Status: Non-Exempt Personnel Status: Temporary Part-Time JOB SUMMARY This position is responsible for performing customer service and administrative back-up duties for the Parks and Recreation Department. This position reports to the Administrative Office Specialist-Parks and Recreation. ESSENTIAL JOB FUNCTIONS * Greets, answers questions, and directs customers either in person or by phone to appropriate staff or building. * Oversees reservations, registrations, and memberships for the department. * Performs other related job duties as assigned. AGENCY-WIDE COMPETENCIES Professional Excellence Sense of responsibility and commitment; ability to meet expectations; quality of work output; willingness to admit and correct mistakes. Communication Ability to express oneself clearly, credibly, and respectfully in an appropriate tone; quality of judgment exercised in what information should be communicated; ability to adjust to different communication styles. Teamwork Commitment to team activities; placing value of team success over personal recognition; altruism; impact on team success; willingness to fulfill a variety of roles. Engagement Initiative exercised in solving problems; willingness to take on new responsibilities; acting on opportunities and presenting ideas; modeling a positive attitude and resilience; volunteering for group work; praising work of the City and coworkers; demonstrating pride in public service. Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as an example of servant leadership; maintains trust of the Auburn citizens. QUALIFICATIONS Education and Experience: High school diploma or equivalent; six (6) months' experience; or an equivalent combination of education and experience. Special Qualifications: * Possession of or ability to readily obtain a valid driver's license for the type of vehicle or equipment operated. Requirement exists at the time of hire and as a condition of continued employment. Knowledge, Skills, and Abilities: * Knowledge of current practices and procedures involved in a customer service delivery; * Knowledge of computers and job-related software programs. * Knowledge of local government operations, policies and plans, and modern office practices and procedures. * Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs. * Skill in using computers for data entry, word processing, and/or accounting purposes. * Skill in the use of small office equipment, including calculators, copy machines or multi-line telephone systems. * Skill in effective communication, both orally and in writing. * Ability to meet and deal with employees and the public in an effective and courteous manner. * Ability to get along with others, and work effectively with the public and co-workers. * Ability to deal with confidential and sensitive matters. * Ability to use computers for data entry, word processing, and/or accounting purposes. * Ability to work independently, work well with others, and manage time effectively. PHYSICAL DEMANDS The work is light work, which requires exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Work is typically performed while intermittently sitting, standing, or walking. The employee uses tools or equipment requiring manual dexterity, distinguishes between shades of color, and utilizes the sense of smell. WORK ENVIRONMENT The work is typically performed in an office environment.

The Service Supervisor I is a permanent, full-time position with the Department of Human Resources. Positions are located throughout the state. This is supervisory service social work. Employees in this class plan, organize, and supervise child protective services, adult protective services, Medicaid waiver, child and adult foster care, and/or adoption operations within a county Human Resources office.

Account Manager Assistant Job Type: Full-Time About Us: At S2 Medical we specialize in providing essential medical supplies to children with developmental disabilities. Our mission is to ensure that every child receives the supplies they need to improve their quality of life. We are dedicated to offering compassionate, reliable service to the parents and guardians who trust us to meet their children's needs. Job Overview The Account Manager Assistant plays a critical role in supporting Account Managers by performing background functions necessary for processing and fulfilling patient orders. This position involves managing order schedules, coordinating drop shipments, verifying order accuracy, handling delivery tickets, and more. The Assistant ensures that all tasks are completed in compliance with company policies and industry standards, allowing Account Managers to focus on direct communication with patients and families. *NOTE: This is not a traditional assistant role or a role supporting a manager; the Account Manager Assistant aids our customer service team with order processing tasks to help streamline their workflow.* Key Responsibilities: Customer Interaction - Assist Account Managers by preparing necessary documentation and verifying information to ensure patient orders are processed smoothly. - Monitor and resolve account errors by coordinating with internal teams and escalating issues to appropriate departments when needed. - Continuously acquire and maintain up-to-date knowledge of products to assist with troubleshooting and addressing patient questions. Order Management - Monitor open orders to create Purchase Orders (POs) and initiate shipment processes. - Schedule patient orders and manage drop shipments, ensuring timely delivery and accurate quantities. - Verify all orders for accuracy, acting as the final checkpoint before shipment, including verifying charges, insurance coverage, and compliance with internal policies. - Manage and send delivery tickets via email or regular mail, ensuring timely and correct documentation is sent to patients. - Maintain and manage Excel spreadsheets and CRM systems to track patient statuses and delivery tickets. - Perform insurance verification and resolve discrepancies related to patient orders. Administrative Duties - Scan, file, and update patient records, ensuring accurate and organized documentation in compliance with company standards. - Ensure all work complies with relevant policies, regulations, and DMEPOS (Durable Medical Equipment, Prosthetics, Orthotics, and Supplies) standards. - Assist with administrative tasks such as printing postage and managing Physician's License records. - Continuously update PARs and write additional notes as required by Account Managers or supervisors. Team Collaboration - Collaborate with other departments to ensure smooth and timely delivery of medical supplies to patients. - Coordinate closely with Account Managers and the Account Manager Supervisor to address internal issues, maintain patient records, and resolve account discrepancies. - Participate in team meetings, training sessions, and improvement activities to stay updated on company products, policies, and procedures. Additional Tasks - Assist with billing and documentation related to insurance claims, ensuring compliance with all relevant standards. - Contribute to process improvements to enhance overall service efficiency and quality. - Participate in special projects as assigned to support the company's mission and operational goals. Qualifications: - Must be able to work a flexible schedule as needed. Education - High school diploma or GED required; Associate's degree or higher preferred. Experience - Previous experience in customer service, preferably in a medical or healthcare setting. - Must remain current with DMEPOS regulations through required ongoing training. Prior familiarity will expedite the training process. Skills - Practical knowledge of computers, CRM systems, and industry-specific software. - Strong time management skills with the ability to work independently. - Strong interpersonal and communication skills, both oral and written. - Proficiency in Microsoft Office Suite, including Excel, Word, and CRM software. - Excellent organizational skills and attention to detail. - Ability to handle sensitive information with confidentiality and professionalism. - Ability to perform job functions while seated for extended periods of time, with occasional walking or lifting up to 50 pounds. What We Offer: - Training: - Comprehensive paid training program to ensure you are fully prepared to excel in your role. - Benefits: - Competitive salary. - Insurance - Paid time off and holiday pay. - Opportunities for career advancement within the company. Why Join Us? Working at S2 Medical means you will be making a tangible difference in the lives of children with developmental disabilities. We are looking for individuals who are not only skilled and professional but also genuinely care about our mission and the families we serve. If you are passionate about helping others and are seeking a rewarding career, we encourage you to apply.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

30007 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 157 Rack Room Shoes 157 Pay Range: The Shoppes at Eastchase 2448 Berryhill Rd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Montgomery, Alabama US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

CUSTOMER SERVICE ASSOCIATE Assist in developing a store atmosphere focused on creating and exceeding the highest customer service, safety and cleanliness goals. Instill in others the daily goal of accomplishing the Renfroe's mission statement. Essential Job Functions: Complete daily task to ensure that customers feel welcome and appreciated when they enter the store. Actively greet, engage and assist customers during the checkout process. Have customer service and employee communication skills to ensure a speedy checkout process by opening more registers or calling for more baggers as determined by customer traffic. Monitor the process of customer transactions through the check lane with the utmost respect for the customer and the items in which they are purchasing. Understand the Point of Sale (POS) system, and how to properly handle various tenders such as Cash, Checks, Credit, Debit, SNAP, WIC and coupons according to company policy. Understand and adhere to guidelines on restricted sale items due to age. Report pricing discrepancies to the Scan Coordinator. Be familiar with all store safety practices and help to prevent any unsafe conditions for customers and fellow employees. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation. Physical requirements include but may not be limited to standing long periods of time, walking, bending, stretching, pushing, pulling or continually using your fingers or wrist. Able to lift 50 pounds or more.

Account Manager Assistant Job Type: Full-Time About Us: At S2 Medical we specialize in providing essential medical supplies to children with developmental disabilities. Our mission is to ensure that every child receives the supplies they need to improve their quality of life. We are dedicated to offering compassionate, reliable service to the parents and guardians who trust us to meet their children's needs. Job Overview The Account Manager Assistant plays a critical role in supporting Account Managers by performing background functions necessary for processing and fulfilling patient orders. This position involves managing order schedules, coordinating drop shipments, verifying order accuracy, handling delivery tickets, and more. The Assistant ensures that all tasks are completed in compliance with company policies and industry standards, allowing Account Managers to focus on direct communication with patients and families. *NOTE: This is not a traditional assistant role or a role supporting a manager; the Account Manager Assistant aids our customer service team with order processing tasks to help streamline their workflow.* Key Responsibilities: Customer Interaction - Assist Account Managers by preparing necessary documentation and verifying information to ensure patient orders are processed smoothly. - Monitor and resolve account errors by coordinating with internal teams and escalating issues to appropriate departments when needed. - Continuously acquire and maintain up-to-date knowledge of products to assist with troubleshooting and addressing patient questions. Order Management - Monitor open orders to create Purchase Orders (POs) and initiate shipment processes. - Schedule patient orders and manage drop shipments, ensuring timely delivery and accurate quantities. - Verify all orders for accuracy, acting as the final checkpoint before shipment, including verifying charges, insurance coverage, and compliance with internal policies. - Manage and send delivery tickets via email or regular mail, ensuring timely and correct documentation is sent to patients. - Maintain and manage Excel spreadsheets and CRM systems to track patient statuses and delivery tickets. - Perform insurance verification and resolve discrepancies related to patient orders. Administrative Duties - Scan, file, and update patient records, ensuring accurate and organized documentation in compliance with company standards. - Ensure all work complies with relevant policies, regulations, and DMEPOS (Durable Medical Equipment, Prosthetics, Orthotics, and Supplies) standards. - Assist with administrative tasks such as printing postage and managing Physician's License records. - Continuously update PARs and write additional notes as required by Account Managers or supervisors. Team Collaboration - Collaborate with other departments to ensure smooth and timely delivery of medical supplies to patients. - Coordinate closely with Account Managers and the Account Manager Supervisor to address internal issues, maintain patient records, and resolve account discrepancies. - Participate in team meetings, training sessions, and improvement activities to stay updated on company products, policies, and procedures. Additional Tasks - Assist with billing and documentation related to insurance claims, ensuring compliance with all relevant standards. - Contribute to process improvements to enhance overall service efficiency and quality. - Participate in special projects as assigned to support the company's mission and operational goals. Qualifications: - Must be able to work a flexible schedule as needed. Education - High school diploma or GED required; Associate's degree or higher preferred. Experience - Previous experience in customer service, preferably in a medical or healthcare setting. - Must remain current with DMEPOS regulations through required ongoing training. Prior familiarity will expedite the training process. Skills - Practical knowledge of computers, CRM systems, and industry-specific software. - Strong time management skills with the ability to work independently. - Strong interpersonal and communication skills, both oral and written. - Proficiency in Microsoft Office Suite, including Excel, Word, and CRM software. - Excellent organizational skills and attention to detail. - Ability to handle sensitive information with confidentiality and professionalism. - Ability to perform job functions while seated for extended periods of time. What We Offer: - Training: - Comprehensive paid training program to ensure you are fully prepared to excel in your role. - Benefits: - Competitive salary. - Insurance - Paid time off and holiday pay. - Opportunities for career advancement within the company. Why Join Us? Working at S2 Medical means you will be making a tangible difference in the lives of children with developmental disabilities. We are looking for individuals who are not only skilled and professional but also genuinely care about our mission and the families we serve. If you are passionate about helping others and are seeking a rewarding career, we encourage you to apply.

31437 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 497 Rack Room Shoes 497 Pay Range: 10.00 Prattville Town Center 2758 Legends Pkwy About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Prattville, Alabama US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

31500 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 742 Rack Room Shoes 742 Pay Range: $10 - $12 Trojan Marketplace US 231 & John Witherington Drive About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Troy, Alabama US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.