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The differences between data collection specialists and bill collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a data collection specialist and a bill collector. Additionally, a data collection specialist has an average salary of $43,904, which is higher than the $35,585 average annual salary of a bill collector.
The top three skills for a data collection specialist include data collection, computer database and data entry. The most important skills for a bill collector are patients, customer service, and medicaid.
| Data Collection Specialist | Bill Collector | |
| Yearly salary | $43,904 | $35,585 |
| Hourly rate | $21.11 | $17.11 |
| Growth rate | -8% | -8% |
| Number of jobs | 95,839 | 23,746 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | High School Diploma, 27% |
| Average age | 46 | 46 |
| Years of experience | 12 | 12 |
A Data Collection Specialist manages and collects the outstanding accounts receivables from customers and clients. Data Collection Specialists perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments. They also collaborate with data analysts to create presentations and surveys, write reports. Other duties include resolving customer credit issues, updating and recording accounts' status, and following up with clients on their overdue payments.
A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.
Data collection specialists and bill collectors have different pay scales, as shown below.
| Data Collection Specialist | Bill Collector | |
| Average salary | $43,904 | $35,585 |
| Salary range | Between $27,000 And $70,000 | Between $30,000 And $40,000 |
| Highest paying City | - | Pittsfield, MA |
| Highest paying state | - | Virginia |
| Best paying company | - | Retina Group Of Washington |
| Best paying industry | - | Finance |
There are a few differences between a data collection specialist and a bill collector in terms of educational background:
| Data Collection Specialist | Bill Collector | |
| Most common degree | Bachelor's Degree, 46% | High School Diploma, 27% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between data collection specialists' and bill collectors' demographics:
| Data Collection Specialist | Bill Collector | |
| Average age | 46 | 46 |
| Gender ratio | Male, 33.8% Female, 66.2% | Male, 20.0% Female, 80.0% |
| Race ratio | Black or African American, 14.5% Unknown, 4.1% Hispanic or Latino, 16.5% Asian, 3.8% White, 60.6% American Indian and Alaska Native, 0.5% | Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |