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Data collection specialist vs collector

The differences between data collection specialists and collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a data collection specialist and a collector. Additionally, a data collection specialist has an average salary of $43,904, which is higher than the $34,872 average annual salary of a collector.

The top three skills for a data collection specialist include data collection, computer database and data entry. The most important skills for a collector are patients, customer service, and payment arrangements.

Data collection specialist vs collector overview

Data Collection SpecialistCollector
Yearly salary$43,904$34,872
Hourly rate$21.11$16.77
Growth rate-8%-8%
Number of jobs95,83923,948
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 31%
Average age4646
Years of experience1212

What does a data collection specialist do?

A Data Collection Specialist manages and collects the outstanding accounts receivables from customers and clients. Data Collection Specialists perform various duties that include monitoring all accounts daily, investigating historical data for receivables and debts, and processing refunds and payments. They also collaborate with data analysts to create presentations and surveys, write reports. Other duties include resolving customer credit issues, updating and recording accounts' status, and following up with clients on their overdue payments.

What does a collector do?

Collectors are responsible for monitoring and providing immediate actions for client accounts with overdue payments. Collectors must be able to contact clients through phone or e-mail. A collector's duty also includes negotiating on payment procedures and offering repayment plans and alternative payment solutions to free the debt. Collectors need to document any agreements made to the client, updating and verifying contact information, resolving account discrepancies and client complaints, and report escalated concerns to the management.

Data collection specialist vs collector salary

Data collection specialists and collectors have different pay scales, as shown below.

Data Collection SpecialistCollector
Average salary$43,904$34,872
Salary rangeBetween $27,000 And $70,000Between $27,000 And $44,000
Highest paying City-Los Angeles, CA
Highest paying state-Alaska
Best paying company-Uline
Best paying industry-Finance

Differences between data collection specialist and collector education

There are a few differences between a data collection specialist and a collector in terms of educational background:

Data Collection SpecialistCollector
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common college--

Data collection specialist vs collector demographics

Here are the differences between data collection specialists' and collectors' demographics:

Data Collection SpecialistCollector
Average age4646
Gender ratioMale, 33.8% Female, 66.2%Male, 36.0% Female, 64.0%
Race ratioBlack or African American, 14.5% Unknown, 4.1% Hispanic or Latino, 16.5% Asian, 3.8% White, 60.6% American Indian and Alaska Native, 0.5%Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between data collection specialist and collector duties and responsibilities

Data collection specialist example responsibilities.

  • Manage and prepare pharmaceutical records for multiple FDA audits.
  • Enter proper diagnostic code (ICD-9), procedure codes (CPT) which patient is treated under.
  • Produce crime maps using GIS software.
  • Operate with strict adherence to data security practices in compliance with HIPPA.
  • Comply with HIPAA laws, contact doctors and hospital staff in gathering sensitive patient information.
  • Conduct medical and billing record requests, according to most recent and establish HIPAA privacy laws.
    • Show more

Collector example responsibilities.

  • Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
  • Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
  • Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
  • Provide excellent customer service while following HIPPA confidentiality laws.
    • Show more

Data collection specialist vs collector skills

Common data collection specialist skills
  • Data Collection, 44%
  • Computer Database, 7%
  • Data Entry, 6%
  • Outbound Calls, 5%
  • Telephone Interviews, 4%
  • Authorization Forms, 3%
Common collector skills
  • Patients, 14%
  • Customer Service, 10%
  • Payment Arrangements, 10%
  • Excellent Interpersonal, 9%
  • Delinquent Accounts, 8%
  • Student Loans, 5%

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Updated January 8, 2025

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