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  • Retail Assistant Manager

    Fedex Office 4.4company rating

    Department manager job in Boston, MA

    Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Evaluates the efficiency and productivity of team members in creating positive customer experiences If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered Provides training and development of team members on assigned shifts by monitoring goals and providing feedback Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed Oversees shipping related services and activities Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls Assists Store Manager in review and transmission of payroll and daily close out of POS Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.75 - $24.37/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $20.8-24.4 hourly 1d ago
  • End User Support Manager

    Cannon Search

    Department manager job in Boston, MA

    A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and delivering an exceptional employee IT experience. What You'll Do Lead and mentor a small team of Endpoint Engineers Own modern MDM/EMM platforms (Intune, Jamf, etc.) Implement zero-touch provisioning and automation for device lifecycle Strengthen endpoint security, compliance, and configuration consistency Manage hardware procurement, asset inventory, and identity access workflows Lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments) What We're Looking For 5+ years in endpoint engineering/end-user support 3+ years leading technical teams Strong Windows + mac OS expertise Automation skills (PowerShell, Bash, Python) Experience with modern device management and security best practices If you're a hands-on leader who enjoys building scalable, secure endpoint systems, apply today!
    $88k-135k yearly est. 5d ago
  • AWS Connect - Lead / Manager

    Synergy Technologies 3.9company rating

    Department manager job in Providence, RI

    Role: Lead / Senior Manager - AWS Connect Required Skills & Experience 12+ years of IT experience with at least 5+ years in AWS Connect and cloud contact center architectures. Proven leadership in Cisco-to-AWS migration programs, IVR modernization, and chatbot/voicebot transformation. Strong hands-on knowledge of: Amazon Connect (Contact flows, routing profiles, queues, telephony) Experience designing and integrating microservices / APIs (Java, Node.js preferred). AWS Lambda, Lex, S3, CloudWatch, DynamoDB, IAM, API Gateway Deep understanding of IVR systems, telephony, SIP, call flows, and BFSI customer service journeys.
    $90k-124k yearly est. 1d ago
  • General Manager - Store - XtraMart

    Global Partners 4.2company rating

    Department manager job in Boston, MA

    Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; directsupervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability. Select, develop and effectively lead a highly engaged team. Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests. Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store. Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours. Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught. Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. Value store associates through celebration and recognition. Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions. Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs. Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. Report and document all guest and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures. Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained. Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan. Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Monitors shift cash handling and inventory. Assists in investigations of shortages/overages with Assets Protection and Human Resources. Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans. Analyze income statement and utilize reports to ensure store's profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders. Competition surveys. Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues. Build relationships with community partners to connect the store with its community. Other duties as assigned. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must have reliable transportation and a valid driver's license. Leadership experience in a fast-paced retail, food service or fuel environment preferred. Experience selecting, training, and managing staff. Experience with labor allocation, sales building, scheduling, and managing expenses. Experience coaching and developing team members through proper leadership skills. Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching: horizontally, above the shoulder and below the waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting, and stooping. Must be able to lift and carry up to 50 lbs. High School Diploma High School Diploma or Equivalent Pay Range: $45,000.00 - $81,972.00 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-###-#### or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $45k-82k yearly 22h ago
  • Retail Store Manager I

    Fedex Office 4.4company rating

    Department manager job in Plymouth, MA

    As the Store Manager I or II, you will have a hands-on opportunity to develop supervisory experience and skills while managing the overall operations at a low or lower complexity store. You will learn how to drive success, gain expertise and a clear understanding of the business operations, and create and develop great teams. The Store Manager I and II roles are also required to perform all functions normally performed by a store team member. Also, as Store Managers you will have an opportunity to own your business in driving sales, modeling Purple Promise service and delivering operational excellence. These foundational experiences will provide the skills needed for a future career managing a store with higher volume and a larger team of direct reports. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Understand and model FedEx Office values to customers and team members Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs Regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports Interact with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your business Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets Accomplish regular daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management Utilize Quality Improvement tools in order to improve the business, share ideas and continue to innovate Be flexible with your schedule - your work hours will be based on business needs and store operating hours All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: Associates Degree or some college preferred High school degree or GED required 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability, at times, to work alone in the store Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: Associates Degree or some college preferred High school degree or GED required 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel ESSENTIAL FUNCTIONS: Ability, at times, to work alone in the store Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $21.15 - $26.96/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $21.2-27 hourly 2d ago
  • Store Manager

    24 Seven Talent 4.5company rating

    Department manager job in Providence, RI

    Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Providence, Rhode Island. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location: Providence Place Mall (Rhode Island) Salary: $75-85K Overview Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards. Upholding and enforcing all policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote culture and Code of Conduct through our 4 Principles. Qualifications Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. If you are interested in and qualified for this role, please forward your resume today!
    $75k-85k yearly 5d ago
  • Retail Store Manager

    Pop Mart

    Department manager job in Providence, RI

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager. What You Will Achieve Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent; Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience. Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures. Support company on marketing events such as in store events, Pop-up events, conventions, new store openings. Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed. Must be able to work flexible hours including nights, weekends, holidays. Up to 10% travel may be required to support, attend business operation meeting with international team in evening. What You Will Need Retail industry knowledge, skills, and abilities; 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience. Experience in managing more than 10 or more retail employees in store. Experienced working with international business partners, ability to speak or understand multiple languages is a plus. Associates Degree or Bachelors Degree in Business Management related will be preferred. Ability to adapt to a fast-paced environment and implement new standardization directives. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge. Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law
    $41k-72k yearly est. 4d ago
  • Store Manager

    Staples, Inc. 4.4company rating

    Department manager job in Westerly, RI

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $41k-59k yearly est. Auto-Apply 4d ago
  • Antique Jewelry Store Manager

    Market Square Jewelers, Inc.

    Department manager job in Boston, MA

    Join the Market Square Jewelers Team in Boston! Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry. About Market Square Jewelers With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston. The Role As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement. Key Responsibilities Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic Collaborate with company leadership to execute marketing and community engagement initiatives Monitor store performance and implement strategies to improve efficiency, productivity, and profitability Qualifications 2+ years of retail management experience (jewelry industry experience strongly preferred) Operationally minded, with excellent organizational and leadership skills Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused Passion for jewelry, design, and personal style Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment Why You'll Love Working With Us Be part of an established, family-owned business with a rich history and a loyal customer base Work in a newly designed showroom in one of Boston's most charming neighborhoods Lots of support through our network of 7 stores, while staying in a growth mindset Competitive compensation and growth opportunities within a respected jewelry company
    $39k-67k yearly est. 3d ago
  • Department Manager

    Primark 2.6company rating

    Department manager job in Boston, MA

    Because you're the team's glue. Motivate our way! Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's futures and encourage sales. Because you thrive outside your comfort zone. Apply to join us as an in-store Department Manager. What You'll Do As a Department Manager, you will own a department, and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial (meaning that you'll know what is trending and thus order your merchandise daily to drive sales). You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department's performance to drive sales and meet targets and manage stock file accuracy for your department. As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders. This is crucial to ensuring your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague. What You'll Get We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you will have at least 2 years of retail leadership experience in a fast-paced, high-volume environment and demonstrate strong commercial acumen. Our Department Managers typically join us with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. You will have strong communication skills and the ability to relate to customer's needs. A role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent store standards and customer service. Resilient with a proven ability to lead a team and confident in giving constructive feedback to others. Commercially aware with an understanding of local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales. Good planning and organizational skills, prioritizing and working within agreed timescales. Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. Ability to effectively manage difficult situations and have good problem-solving skills. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today as a Department Manager. Enjoy career growth, our way. The pay range for this role is: $65,520-$80,080 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-1505 Employee Permanent
    $65.5k-80.1k yearly 1d ago
  • Visual Merchandising Manager

    Whoop 4.0company rating

    Department manager job in Boston, MA

    At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Visual Merchandising Manager to support the design, development, and implementation of our retail fixture and in-store presentation strategy globally. This person will play a key role in bringing WHOOP's retail vision to life by partnering closely with internal teams, retailers, and external vendors to help deliver world-class physical brand experiences. They will ensure our visual presence is cohesive, premium, and aligned with WHOOP's evolving brand strategy, supporting the execution of retail initiatives that reflect WHOOP's commitment to excellence. * This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston office.* RESPONSIBILITIES: * Contribute to the design and development of global fixtures, supporting projects from concept through execution across retail environments-including new store formats, pop-ups, and retailer installations * Partner with retailers, manufacturers, and WHOOP's internal creative team to ensure a consistent, premium in-store presentation * Collaborate with omnichannel and retail leads to shape merchandising strategies that address local customer needs while maintaining brand integrity * Participate in creating scalable, modular toolkits and guidelines to enable regional and global rollout of retail programs * Manage project timelines, budgets, and vendor relationships, including negotiating rates and overseeing day-to-day communication with fabrication partners to ensure high-quality execution and on-time delivery. * Play a key role in project management-tracking milestones, troubleshooting challenges, and maintaining alignment between internal stakeholders and external partners * Assist in establishing global standards for visual merchandising across all regions and retail footprints QUALIFICATIONS: * 7+ years of experience in visual merchandising, retail fixture development, or in-store experience design, preferably with a premium or consumer tech brand * Proven track record managing fixture design and rollout across multiple geographies and retail formats * Strong collaboration skills with both creative teams and business stakeholders * Experience managing external vendors and manufacturing partners * Excellent project management and organizational skills with a high attention to detail * Deep understanding of retail environments and how physical presence influences brand perception * Comfortable working in a fast-paced, cross-functional environment with shifting priorities * Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $100,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
    $100k-155k yearly 28d ago
  • Manager, Visual Merchandising

    Saks Fifth Avenue 4.1company rating

    Department manager job in Boston, MA

    WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: Under the direction of the General Manager, the Visual Manager is responsible for creating a dynamic shopping environment, which incorporates fashion trend statements, visual presentations, and promotional events to support the sale of full-priced merchandise and the overall profitability of the store. WHAT YOU WILL DO: You bring others together to drive results when needed. You have the ability to build morale and spirit within the team & bring out the best performance and potential in others. Generates a variety of approaches to problem solving including new and novel ideas Drives positive outcomes through objectives & measures and monitors progress & results successfully. Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions. WHAT YOU WILL BRING: Required Qualifications: Oversee and implement all placement, standards of execution, and guideline directives with a strong hand in overall flow, merchandising, and store layout through displays, fixtures, signing, marketing, lighting, wall presentations, and assets Achieve brand consistency and enhancements by supporting corporate branding initiatives: in-store campaigns, windows, etc. Take a leadership role in communication, direction, and flow challenges within the store Create visual impact to provide customer excitement and interest per company guidelines Ad hoc responsibilities as needed Preferred Qualifications: 2-4 year degree on Fashion Merchandising and/or Fine Arts concentration preferred 5+ years of related visual experience in positions of increasing responsibility Ability to lift and carry 25+ pounds, climb ladders, operate equipment efficiently and in accordance with safety regulations, and work with substances such as paint, glue gun, etc. Experience in event planning, art exhibition or installation is a plus. Portfolio or examples of previous work samples required. YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The starting salary for this position is between $67,000 -$95,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. This position is also eligible for bonus Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $67k-95k yearly Auto-Apply 30d ago
  • Global Digital Visual Merchandising Project Manager

    New Balance 4.8company rating

    Department manager job in Boston, MA

    Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION: The Global Digital Visual Merchandising Project Manager will lead cross-functional projects that support the global digital business. This role will align the Global Visual Merchandising team's strategies with Digital Product, UX and other cross-functional teams to coordinate and deliver key initiatives - driving seasonal Global DTC commercial moments and holistic site strategies into regional deliverables. The ideal candidate will balance the creative and storytelling goals of visual merchandising with data-driven decision-making while managing multiple workstreams across global markets. MAJOR ACCOUNTABILITIES: Lead global project management for key digital visual merchandising initiatives, ensuring cross-functional alignment and timely delivery for seamless execution across regions. Effectively communicate and document project plans, timelines and deliverables to insure transparency and alignment to business stakeholders and leadership. Within the go-to-market process, align seasonal site experience requirements with Digital Product and UX teams to ensure required features are captured, prioritized and integrated into PI planning and roadmapping. Leverage site KPIs, A/B testing and consumer journey insights to support digital experience opportunities. Monitor progress, resolve risks or blockers, and optimize initiatives through data-driven decision-making. Proactively identify opportunities to reduce manual work, improve efficiency, and deliver business value. REQUIREMENTS FOR SUCCESS: 5+ years of eCommerce, Project Management, Marketing, Merchandising and/or experience preferred. MS Office suite proficiency; excellent Excel and PowerPoint skills Proven experience using digital analytics tools to optimize website performance; proficiency with Google Analytics and ContentSquare, and Power BI experience strongly preferred. Strong interpersonal and presentation skills as well as demonstrated experience in fact-based analysis; including the ability to present insights and recommendations to the team. Pro-active and self-motivated work style with proven ability to collaborate broadly with flexible, positive attitude to get results within a cross-functional team. Understanding of merchandising sales and margin objectives. Passionate about the consumer with a strong interest in understanding and driving user behavior. The ideal candidate possesses sharp attention to detail, end-to-end thinking, strong organizational and communications skills and cross functional team experience. Strong marketplace and product trends experience is required. Regular Associate Benefits Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount. Flexible Work Schedule For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.
    $68k-94k yearly est. Auto-Apply 60d+ ago
  • Co-Manager II

    Guess?, Inc. 4.6company rating

    Department manager job in Mashantucket, CT

    The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager Supervises: Assists Store Manager with key holders and all store associates Essential Functions People Development * Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. * Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $136k-206k yearly est. 13d ago
  • Assistant Manager - Visual Merchandising

    Lacoste Wrentham

    Department manager job in Wrentham, MA

    Job Description At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and The Kooples (*********************** The Visual Lead is responsible for driving the brand and maximizing profitability through visual merchandising. Essential Job Responsibilities: • Define and implement the visual merchandising strategy. • Through strong merchandise presentation help to draw footfall and conversion. • Create appealing and eye-catching visual displays that lead the customer through the entire store. • Produce window displays, signs, interior displays, floor plans and special promotions displays. • Identify key messages and set a clear image of the end result. • Brainstorm, revise and present design ideas with the visual merchandising team • Act in alignment to the organization's global directive, products, image and target market. • Monitor costs and work within budget. • Implement proper markdown execution, compliance in hard marking clearance items, signage placement, and investment in moving through aged inventory to keep clean inventory • Oversee the production on arranging displays. • Change displays to promote new product launches and reflect festive or seasonal themes. • Liaise with suppliers and source elements. • Research lifestyle, demographics and design trends. • Perform all other duties as assigned and required. Requirements/Qualifications: • Prior experience in a retail environment a plus. • Must be able to lift, carry or otherwise move objects weighing up to 30 pounds when unloading shipment, merchandising sales floor, and using ladders or stairs. • Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilization. • Knowledge of current visual merchandising trends and best practices • Creative and innovative thinker • Good communication skills required. • Individual must be a team player, outgoing, well-organized, and able to prioritize assigned tasks. • Able to perform a wide variety of tasks, often changing assignments on short notice. • Must be able to overcome obstacles and deal with customers in a fast-paced, high-volume and competitive environment. Core Values and Traits: Play as One Team: · Showing respect towards everyone · Commitment for the team's work and decisions Play with Elegance: · Striving for excellence · Treating others with fair play and humility Play by Daring: · Having the courage to speak up, experiment and take initiative · To explore new opportunities Play with Tenacity: · Constantly seek continuous improvement · Learning from our failures At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. Equal Opportunity Employer: At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
    $51k-93k yearly est. 2d ago
  • Retail Assistant Department Manager, Course Materials - UConn Bookstore

    Bncollege

    Department manager job in Storrs, CT

    Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Department Manager. The Assistant Department Manager will be knowledgeable about department and store operations to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound. Responsibilities As an Assistant Department Manager you will support all store operations and departments in partnership with the management team. You will provide direct oversight of one or more departments in the store or for specified operational functions in the absence of upper management. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; and ensure that your area of responsibility is maintained, properly merchandised and operationally sound. Expectations: Assist in the daily operation of the store in partnership with the Assistant Store Manager, Department Manager and/or other members of the management team. Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation. Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions. Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary. Maintain an appealing sales floor-tag, shelve, arrange, clean, and organize product or space within the store. Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. Physical Demands: Frequent movement within the store to access various departments, areas, and/or products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Connecticut Pay Transparency Information (Only applicable in Connecticut stores): Pay: Assistant Department Manager pay range $20.00 - $25.00/hour. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) Commuter Benefits Eligibility for each plan may include a waiting period and may require the employee to enroll during a stated eligibility period. COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program. High school diploma/GED preferred. Outstanding customer service skills to match customers to products that meet their needs. Basic reading, writing and accounting skills required. Excellent customer service and communication skills needed. Strong interpersonal, communication, and problem solving skills. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $20-25 hourly Auto-Apply 25d ago
  • General Manager - Store - Honey Farms

    Global Partners 4.2company rating

    Department manager job in Shrewsbury, MA

    Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; directsupervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipatingneeds, building lasting relationships, and creating shared value. : Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability. Select, develop and effectively lead a highly engaged team. Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests. Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store. Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours. Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught. Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. Value store associates through celebration and recognition. Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions. Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs. Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. Report and document all guest and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures. Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained. Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan. Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Monitors shift cash handling and inventory. Assists in investigations of shortages/overages with Assets Protection and Human Resources. Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans. Analyze income statement and utilize reports to ensure store's profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders. Competition surveys. Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues. Build relationships with community partners to connect the store with its community. Other duties as assigned. Additional Job Description: Must be available to work flexible hours that may include day, nights, weekends and or holidays. Must have reliable transportation and a valid driver's license. Leadership experience in a fast-paced retail, food service or fuel environment preferred. Experience selecting, training, and managing staff. Experience with labor allocation, sales building, scheduling, and managing expenses. Experience coaching and developing team members through proper leadership skills. Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching: horizontally, above the shoulder and below the waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting, and stooping. Must be able to lift and carry up to 50 lbs. High School Diploma High School Diploma or Equivalent Pay Range: $45,000.00 - $81,972.00 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-###-#### or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $45k-82k yearly 22h ago
  • Store Manager Needed for a high-energy, customer-focused Fashion Brand in Providence, RI!

    24 Seven Talent 4.5company rating

    Department manager job in Providence, RI

    Role: Store Manager Type: Direct Hire - Full Time Hours - Permanent role Salary: Starting at $70k - Dependent on Experience Please note: The Store Manager must have open weekend availability, as this location experiences its highest traffic during those days and requires consistent leadership coverage. Our client is a fast-growing, trend-driven fashion retailer known for delivering an elevated customer experience and staying ahead of what's next in fashion. About the Role Seeking a dynamic, sales-driven Store Manager who thrives in a high-energy, customer-focused environment. This leader is passionate about fashion, motivated by goals, and committed to coaching and developing a top-performing team. The Store Manager plays a key role in creating a positive store culture, elevating the client experience, and driving consistent business results. Key Responsibilities Maintain an upbeat and motivating store atmosphere that inspires both employees and clients Foster a strong selling culture through consistent coaching and hands-on leadership Lead by example in delivering elevated client experiences and meeting personal sales goals Oversee daily store operations to ensure efficiency and brand-appropriate visual presentation Uphold company policies and operational standards with consistency Drive the store's daily, weekly, and monthly sales goals to exceed expectations Qualifications Minimum 1 year of retail management experience Strong passion for fashion, styling, and industry trends Exceptional communication, organization, and problem-solving abilities Strong understanding of retail operations, including inventory, loss prevention, and visual merchandising Physical Requirements Ability to push, pull, and lift up to 50 lbs as needed Ability to stand and walk for extended periods Benefits Full-time employees are eligible for competitive benefits including medical, dental, vision, life insurance, 401(k), commuter benefits, and an employee discount.
    $70k yearly 2d ago
  • Assistant Store Manager

    Primark 2.6company rating

    Department manager job in Boston, MA

    Because every day is an opportunity! Do Retail our Way. At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As an Assistant Store Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Are you game? What You'll Do As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy at minimum cost), you'll drive store sales to achieve targets. Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that you'll know what is trending and order your merchandise daily to drive sales). This is your moment to thrive! What You'll Get We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the US, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you must have 4 years prior experience in retail leadership in a fast-paced, high-volume environment. Our Assistant Store Managers typically join us with retail experience as either a Store Manager or an Assistant Store Manager. You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success. You bring strong planning and organizational skills and the ability to work to agreed timescales. You have experience managing or supporting resourcing planning and scheduling. Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock. Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! The pay range for this role is: $79,040-$107,120 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-1496 Employee Permanent
    $79k-107.1k yearly 1d ago
  • Store Manager

    24 Seven Talent 4.5company rating

    Department manager job in Braintree Town, MA

    Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location: South Shore Plaza (Boston) Salary: $70-85K (DOE) Overview Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards. Upholding and enforcing all policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote culture and Code of Conduct through our 4 Principles. Qualifications Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. If you are interested in and qualified for this role, please forward your resume today!
    $70k-85k yearly 1d ago

Learn more about department manager jobs

How much does a department manager earn in East Providence, RI?

The average department manager in East Providence, RI earns between $36,000 and $122,000 annually. This compares to the national average department manager range of $39,000 to $115,000.

Average department manager salary in East Providence, RI

$66,000

What are the biggest employers of Department Managers in East Providence, RI?

The biggest employers of Department Managers in East Providence, RI are:
  1. Barnes & Noble
  2. Savers
  3. The Paper Store
  4. H&M
  5. Bncollege
  6. CK Hutchison Holdings Limited
  7. Savers | Value Village
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