Patient Support Manager
Department manager job in Reston, VA
Patient Support Project Manager
Reports To: Senior Vice President of Philanthropy & Operations
The Patient Support Program Manager plays a key role in advancing the Sjögren's Foundation's mission to support patients and their families through education, resources, and services. This position oversees the Foundation's multiple support programs, including U.S. support groups (65+), volunteer leaders, phone support volunteers (100+), and the online patient community. The Patient Support Program Manager collaborates across the organization to identify patient needs, connect them with appropriate resources, and ensure all support volunteers receive ongoing training and access to current information. This position reports to the VP of Operations.
About the Foundation:
The Sjögren's Foundation is a patient advocacy organization dedicated to making a significant difference in the lives of Sjögren's patients. Sjögren's is a serious and systemic autoimmune disease affecting 4 million Americans. The mission of the Foundation is to support and educate patients, provide credible resources for healthcare professionals, serve as the voice of Sjögren's patients in advocacy, and encourage and fund Sjögren's research. This is an extremely exciting time in Sjögren's as new research is being conducted that will change what we know about this disease, how it is diagnosed, and how we target treatment and management for patients.
Key Responsibilities:
1. Planning and Execution
Develop, plan, and oversee annual patient support programs and initiatives ensuring they align with organizational mission and objectives.
Working with membership program manager, monitor geographic membership trends and evaluate levels of support distribution commensurate with membership volume.
In collaboration with leadership team members, update and design new volunteer programs and plan for volunteer recruitment and management across functions.
2. Implementation and Growth
Identify and implement support strategies using a stepped approach. Focusing first on having groups in areas with a higher concentration of Sjögren's Foundation members or special requested populations and patient support volunteers in areas with a lower concentration of members where group attendance would likely be low.
Identify, interview, and train appropriate volunteers for support group leader and patient support volunteer vacancies throughout the US to ensure all members have access to some type of support regardless of location.
Develop and implement strategies to increase awareness of and participation in support groups in areas with active meetings (live and virtual).
Plan for growth in online patient support community using tools such as new member resources, Sjogrens.org and member newsletter.
Strengthen and manage Phone Support Volunteer (PSV) program which is a list of people new patients can call to speak with another experienced patient.
3. Volunteer Training and Management
Recruit, train, and engage volunteers in areas in need of support
Monitor volunteer participation and group meeting frequency to ensure groups and volunteers are active and engaged.
Provide “Connection” resource, a key information and messaging guide, to SGLs and PSVs to ensure they are aware of new and updated resources and information when speaking with patients.
Manage and support SGLs and PSVs with questions and problem solving
Provide annual update and training meetings for both SGLs and PSVs geared specifically toward their roles. Update meetings should reinforce best practices, share new information or program changes, develop volunteers and solicit feedback on how things are going.
Secure agreements from SGLs and PSVs regarding confidentiality and requirements for participating in and acting as a Foundation volunteer.
In collaboration with leadership team and other organizational roles who rely on volunteers to create a general volunteer training program with information all Sjogren's Foundation volunteers would need regardless of function or volunteer area.
4. Marketing and Promotion
Collaborate with Marketing and Communications team to design and execute
Recruitment projects as needed for volunteer recruitment and support awareness.
Maintenance and updating of Support Group listing with meeting info, Inspire page and online list of support volunteers in member community, all on Sjogrens.org
Review and maintenance of volunteer lists in Salesforce and HubSpot
Support awareness plan using various resources throughout the year
Obligations under Inspire contract for advertisement throughout year are being met
Serve as Liaison with Arthritis Foundation to ensure marketing of our partnership with JA Camp availability for children living with Sjögren's
5. Logistics and Operations
Coordinate with support group leaders to ensure necessary meeting information for email blasts
Coordinate and send email invitations for support group meetings to members in meeting area or demographic
Manage and coordinate shared zoom accounts for support group meetings as well as annual calendar of meeting dates, times and information
Supply SGLs with guidelines, meeting attendance form link and zoom links for meetings
Serve as lead staff on Inspire Patient Community. This includes ensuring we fulfill contract obligations, monitoring or community for trends or things that should be reported, coordinating Ask the Expert sessions during the year.
Stay in tune with other support channels not managed by the Foundation to view support needs and trends.
Serve as the organizational expert on patient support. Complete responsibility for monitoring and tracking volunteers within Salesforce, on calendar and online listings
6. Evaluation and Reporting
Track meeting attendance and provide reports on increases and decreases over time.
Tracking and mapping of volunteers across the country.
Prepare reports and information to inform continuous improvement and future planning.
Provide statistics for Board of Directors updates.
Qualifications:
3-4 years of experience in program management, support group coordination, patient education, volunteer coordination/management, or related nonprofit roles; experience in a health nonprofit is preferred
Strong project management skills with the ability to manage multiple priorities, complex timelines, and cross-team coordination.
Previous experience developing or coordinating patient support programs preferred
Demonstrated ability to manage a high volume of volunteer staff recruitment and oversight
Experience leading and training people for an ongoing program
Experience with Salesforce and HubSpot, (or similar)
Excellent written and verbal communication skills, with the ability to communicate clearly with patients and volunteers.
Highly organized, detail-oriented, and able to maintain accurate records across multiple programs.
Strong analytical skills with experience tracking program metrics, identifying trends, and using insights to recommend improvements.
How to Apply:
Interested candidates should submit a resume and cover letter detailing their qualifications and experience to ********************. Please put the title Patient Support Program Manager in the Subject: line.
Equal Opportunity Employer:
Sjögren's Foundation's is an equal opportunity employer and encourages candidates from diverse backgrounds to apply. We are committed to creating an inclusive environment for all employees.
Public Partnerships Lead Associate
Department manager job in Washington, DC
A non-profit organization in Washington, DC seeks a Lead Associate, Public Partnerships to manage government funding efforts. Responsibilities include maintaining federal relationships, coordinating communication, and supporting department management. Ideal candidates will have a Bachelor's degree, strong organizational and communication skills, and at least 2 years of relevant experience in a similar role. Proficiency in MS Office is required, Salesforce experience preferred.
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Independent Operator - Store Manager
Department manager job in Bethesda, MD
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Sales Supervisor, Tyson's Corner
Department manager job in Tysons Corner, VA
SALES SUPERVISOR
WHO YOU ARE:
Our contributors at Michael Kors are stylish individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Supervisor, you will strive to achieve personal and store sales goals while prioritizing the customer experience through supervision and guidance of the team. You'll be part of a dynamic, inspiring environment that encourages creativity, collaboration, and continuous growth.
WHAT YOU'LL DO:
Assist upper management to drive results through a strategic and multifaceted approach.
Responsible for key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
Foster customer relationships by continually developing personal knowledge of current trends and coaching styling techniques.
Empower team to ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities.
YOU'LL NEED TO HAVE:
2+ years of relevant retail experience
Strong communication skills and ability to engage with diverse teams and clientele.
Proficiency in reading, speaking, and writing in English is required.
Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.
WE'D LOVE TO SEE:
A self-starter with the desire to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Tech-savvy and highly organized, with the ability to adapt quickly to new systems and processes
Passion for customer service and creating unique guest experiences
Entrepreneurial, out of the box thinker
MICHAEL KORS PERKS:
Generous Personal and Vacation Days
Internal mobility Across Brands
Cross-Brand Discount
Exclusive Employee Sales
Paid Parental Leave
401k Match
Clothing Allowance
REQUIREMENTS
Proficiency in reading, speaking, and writing in English is required.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.
PHYSICAL REQUIREMENTS:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Ability to stand and walk for extended periods (up to 8 hours per shift).
Ability to lift and carry up to 30 pounds.
Ability to reach overhead, bend, kneel, and stoop.
Ability to handle merchandise and operate point-of-sale equipment.
Ability to visually assess merchandise and customer needs.
Ability to communicate clearly with customers and team members in both written and verbal formats.
Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Assistant Store Manager
Department manager job in Sykesville, MD
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
Essential Duties and Responsibilities:
Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
Ensures payroll costs and operating costs are managed to budget.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Partners with community businesses and organizations to promote Goodwill mission.
Serves as a Goodwill ambassador to the community.
Leads the day-to-day operations of the sales floor.
Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
Processes complex sales transactions, including customer returns.
Ensures that Team Members are operating per company standards and procedures.
Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
Transfers to different stores at any given moment due to business needs.
Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
Builds a high-performing team.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management required
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
Assistant Store Manager
Department manager job in Washington, DC
Make it happen at HOPKINS
Ready to make your application Please do read through the description at least once before clicking on Apply.
Sibley Memorial Hospital is a non-profit, full service 318 bed acute care community hospital serving the Washington, DC area. Sibley offers medical, surgical, intensive care, obstetric, oncology, orthopaedic, skilled nursing inpatient services, and a state-of-the-art 24-hour Emergency Department. Sibley's campus, with its new patient tower, is also home to the Johns Hopkins Kimmel Cancer Center, the Johns Hopkins National Proton Therapy Center, Grand Oaks -- an assisted living residence -- a medical building with physician offices and an ambulatory surgery and imaging center.
As part of the Sidney Kimmel Comprehensive Cancer Center, patients are able to receive the world renown treatments, including clinical trials and immunotherapy, of Johns Hopkins Medicine without leaving the region. Sibley Memorial Hospital - Johns Hopkins Medicine, is a non-profit, full service 318 bed acute care community hospital located in the Palisades neighborhood of Washington, DC.
Click or copy and paste the link below to hear from our Cancer Center's compassionate Nurse Navigator and Patient Navigator.
You Will Do:
The Oncology Nurse Manager is accountable for assessing, planning, directing and evaluating nursing care on the Inpatient Oncology 22-bed Unit. The Manager assures adherence to Sibley Memorial Hospital policies and procedures and supports and fosters the Sibley Memorial Hospital mission and vision. The Nurse Manager is responsible for the quality of care provided to patients and the processes that lead to continuous performance improvement. His/Her role includes clinical practice, staff development and continuing education, management and leadership, consultation and support. The manager works with members of administration, physicians and other members of the multi-disciplinary staff to assure that lines of communication are open and processes for quality patient care and problem resolution are in place.
Who Should Apply:
Bachelors degree in Nursing required.
Minimum of three years Registered Nurse experience in hospital nursing with demonstrated leadership abilities. Oncology nursing experience preferred.
Experience in a Magnet-designated facility preferred.
Licensed to practice as a Registered Nurse in the District of Columbia required.
Current CPR Certification required.
What Awaits You:
Free Parking
Free state-of-art gym for employees
Dependent Child Tuition Assistance
Educational Assistance Program
Two retirement plans: Retirement Income Plan and 403(b) Savings Plan
Affordable Healthcare options
Paid Days Leave (PDL)
and more
Range: Minimum 61.47/hour - Maximum 95.27/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. xevrcyc
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
RequiredPreferredJob Industries
Healthcare
Store Manager
Department manager job in Arlington, VA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
For our MANGO store located at Fashion Centre, Pentagon City in Arlington, VA, we are currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Store Manager
Department manager job in Greenbelt, MD
Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.Expense Control:
• Leads all expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers
• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:
• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:
• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Represents and supports the Company brand at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing
• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:
• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Store Manager
Department manager job in Tysons Corner, VA
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Store Manager
Department manager job in Fairfax, VA
Classification
Full-Time
A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer's perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.
• Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.
• Build your team through engagement, motivation and coaching; assess performance proactively and timely.
• Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes.
• Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.
• Develop the store team based on their individual strengths and through engagement, coaching and feedback.
• Assess the store from the customer's perspective and use insight to seek and influence improvement with the market leaders and regional manager.
• Communicate with your store team respectfully and with urgency on key issues and messages.
• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations.
• Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.
• Use the store roster to schedule appropriately, optimizing process efficiency and store payroll.
• Understand issues of shrink and expenses, holding the store team accountable to do the same.
Knowledge & Experience
• Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.
• Experience in leading, managing and developing employees at all levels.
• Experience managing payroll and scheduling effectively.
• Experience driving positive key financial results.
• Ability to organize, plan and prioritize workload.
• Manage your own time efficiently and effectively.
• Able to delegate and to work through others well.
• Communicate clearly and comfortably across all levels of the business.
• Build collaborative working relationships at all levels.
• Deliver honest and constructive feedback, holding team members accountable when necessary.
• Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.
• One to two years of supervisory experience required; two plus years retail experience preferred.
Expected Behaviors
• Prioritize customer experience above all else.
• Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.
• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity.
• Drive results.
• Provide feedback, coaching and development.
• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.
• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.
• Address issues proactively.
• Make good decisions and engage in solution-based problem solving.
• Is comfortable with ambiguity.
• Show adaptability and work with a sense of urgency all the time.
• Maintain positivity.
• Remain discreet and unbiased.
• When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.
Full Job Description: *********************************************************
Assistant Store Manager Sales - House of Sport
Department manager job in Gaithersburg, MD
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.
If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!
OVERVIEW:
Job Duties & Responsibilities
Experience
Hires and builds strong teams by partnering closely with the Executive Director or Common Purpose Director to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.
Follows standard operating procedures around performance management when handling teammate discipline, appraisals, performance concerns, and making recommendations with respect to the termination and advancement of teammates.
Directly manages team in assigned departments (Apparel, Footwear, and Hardlines) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach or MOD.
Leads through coaching and development by providing in-the-moment coaching by creating space for leaders to identify opportunities within the store or a specific task, allows them to think through actionable solution.
Point of contact for implementing training initiatives, bringing the vision and experience to life. Conduct one on one teammate conversations, assist with facilitating training workshops and conduct role play exercises to ensure all teammate are meeting the needs of the athlete.”
Partners with peers to deliver a great Athlete experience in specialized areas of our business, i.e. Rockwall, MultiSport Cage. Social Fitting Room, Golf Services etc.
Service
Regularly conducts data digs using financial and operational tools (e.g., Medallia, Peak Weeks, Intera, etc.) to uncover business trends beyond the surface and leverage insights when building out financial and operational strategies for the store; controls expenses and drives sales to maximize ROI.
Utilizes Legion guidelines, workload planner, and budget to build effective schedules across assigned departments to best serve the Athlete
Cascades the company's vision and provides direction enabling teammates to understand how their responsibilities and actions directly align to the Common Purpose, Overall Performance, and Global Success of the organization.
Empowers teammates to identify challenges utilizing root cause analysis when reviewing data, trouble-shoots solutions, and helps them to understand and cascade the why behind our actions.
Responsible for meeting budgets in the areas of sales and profitabilty including all Profit & Loss (P&L) categories, metrics and overall store results.
Community
Creates opportunities to get involved with the communities, hosting events, support volunteer opportunities, etc.
Actively recruits within the community to ensure the store's teammates reflect the communities that it serves.
Takes time to gain a deep understanding of both industry and competitor trends to better prepare the teammates to serve the Athlete.
Supports Experience and Community Teams with in-store events
Product
Ensures the key strategies developed from our CSC partners are executed correctly and maintained through the product life cycle driving now business sales.
Oversees the planning, scheduling, and execution of all seasonal Gameplan sets and updates in assigned department(s)
Walks the store routinely to validate visual standards are being maintained, identifying any opportunities based on sell through, new receipts, sales trends and working with teammates to react quickly
Educates and empowers the team to be technical experts by taking ownership of high standards; creates opportunities for them to learn and showcase their skillset, product knowledge, operational excellence, and visual execution; never overlooks an opportunity to celebrate achievements and highlight a teammate's impact, contribution, or growth.
Leadership
Drives the overall financial performance of the store by implementing strategies to improve through the areas of sales, expense, all P&L categories, metrics, and store contribution
Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.
Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.
Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work.
Leads, directs, and develops a large workforce.
QUALIFICATIONS:
High School Diploma or Equivalent
1-3 years experience
1-3 of retail management experience
(or customer-focused experience)
Store Manager
Department manager job in Manassas, VA
Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet.
Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team!
Essential Duties and Responsibilities:
Maintains a store environment that reflects company brand and corporate operating procedures.
Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm
Coaches using the company's selling skills model with the passion to drive real action
Uses metrics to coach the proper behaviors needed to be a world-class selling organization
Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies.
Leads all store activities with the highest ethical standards and demands the same from their teams
Ensures associates are provided with the necessary tools to perform job responsibilities.
Improve all store associate's product-knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction.
Coach and counsel team based on results
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
Ensure appropriate merchandise displays and signage.
Continually evaluate and react to performance issues and actively recruit management and sales associates.
Complies with security and confidentiality regarding company policies.
Complies with company safety standards
Job Qualifications
Position Requirements:
5+ years General Sales Management, preferably in a commissioned sales or big box retail environment
A bachelor's degree in business, marketing or related areas is preferable.
Prior experience successfully managing a team of 25 or more associates is required.
Proven track record of meeting financial objectives
Ability to execute plans and strategies.
Ability to positively lead, mentor and drive a successful sales team
Experience in a commissioned sales environment preferred.
Proven track record of customer service excellence
Goal oriented - Energetically focuses efforts on meeting goals, mission, or objective.
Excellent communication and listening skills
Strong attention to detail
Effectively work on multiple projects simultaneously
Assistant Manager, Merchandising - Avenue at White Marsh
Department manager job in Baltimore, MD
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $22.70 - $31.20 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Visual Manager - Tysons Corner
Department manager job in Tysons Corner, VA
Starting Salary: $29.81/hour
Reporting to the Area Manager and General Managers, the Visual Area Manager will provide solutions to store specific visual and merchandising challenges using brand standards and corporate visual guidelines to maintain brand integrity. The Visual Area Manager will adapt corporate visual direction based on individual store need and inventory levels and drives sales through strategic merchandise placement and compelling displays.
This role will oversee multiple store locations in the following areas: Arlington, VA; Fairfax, VA; McLean, VA; Washington, DC.
Key Responsibilities:
* Creates, orders, train and maintain brand standards for visual presentation, cleanliness and organization throughout the store to ensure a consistent customer experience.
* Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed.
* Partner with corporate to create, prepare for and implement seasonal merchandising presentations and manage new visual merchandising initiatives.
* Strong understanding of company plans, to create Monthly Planning with Store Managers/GM for layout & In-store presentation
* Partner with management to monitor merchandise sell through and replenishment utilizing sales reports.
* Partner with store management on key visual merchandising decisions that have an impact on store workload and sales.
* Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize the business.
* Ensure lighting and signage is to company standard to highlight merchandise and display.
* Support store management to ensure all store objectives are met (i.e.: customer service, operational initiatives, etc.).
* Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
* Provide product and brand knowledge to employees and customers.
* Exemplify and enforce company policy and procedure.
* Assist with special projects as assigned by management.
* Partner with Store Managers, and Corporate Visual Managers to identify and resolve issues in the store.
* Manages VMD in-store presentation budget and find most cost effective ways to control budget
*Maintain the highest in store visual standards across entire area
*Share best practices from your area stores to total company
Required Skills and Abilities:
* Proven visual merchandising ability within a high volume vertical retailer- at least 3 years experience
* Create and direct visual merchandising displays, manage priorities and execute initiatives
* Attention to detail
* Strong time management and organizational skills
* Excellent verbal and written communication skills
* Understand, interpret, and delegate based on HQ visual merchandising tools and direction
* Offer solutions to store specific visual and merchandising challenges using brand standards and HQ direction as a guideline
* Ability to identify potential Visual Merchandising opportunities and provide creative solutions
* Proven ability to create teams and partnerships
* Ability to train and develop a team
* Leads by example and is hands on
* Positive and professional attitude, is flexible and adaptable
* Ability to prioritize tasks and react to changing priorities
* Ability to effectively communicate with customers and store personnel
Physical Requirements:
* Lift and carry up to 50 lbs
* Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
* Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing
Schedule Requirements:
* Ability to work a flexible schedule that meets the business needs.
Experience:
* High School Diploma or GED required
* 3 - 4 years retail visual merchandising or display experience
Benefits:
Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
We offer competitive compensation for Visual Managers starting at $29.81/hourly along with a clear path to promotion opportunities every 3 months based on individual performance!
Career advancement opportunities for driven team members who consistently deliver strong results.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Auto-ApplyContingent Professional (Lead Service Line Inventory Field Surveyor) - Department of Public Works
Department manager job in Columbia, MD
The Lead Service Line Inventory Field Surveyor will support the County's Lead Service Line Inventory Program by performing in-home water service line surveys for residents who have requested assistance. Duties include contacting homeowners to schedule appointments, visit homes, and inspect the interior water service line connection where it enters the building. Using a County-provided on-line survey form and their own mobile device, document residential pipe material, take photographs, and record relevant information to help the County verify the presence or absence of lead service lines. This position requires a high level of professionalism, customer service, and sensitivity when interacting with homeowners. The Field Surveyor represents the County's water utility in the community and plays a key role in ensuring accurate, complete, and trustworthy data collection to support public health protection and regulatory compliance.
Prepares and completes inspection report forms based on ?eld inspection.
May assist with other customer service-related functions as needed.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
* High school diploma or GED required; some college coursework or vocational training preferred.
* Experience in customer service, field inspections, utilities, plumbing, or public outreach preferred.
PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:
KNOWLEDGE:
* Basic understanding of plumbing and water service line materials (e.g., copper, galvanized steel, lead, plastic).
* Awareness of water utility operations, public health importance of lead service line replacement, and safety practices.
SKILLS:
* Strong interpersonal and communication skills; able to interact courteously and professionally with residents of diverse backgrounds.
* Organizational and time-management skills for scheduling, documenting, and reporting multiple field visits per day.
* Competency in using smartphones or tablets to enter data, take photos, and submit information via web forms or mobile apps.
* Ability to follow established field procedures and work independently with minimal supervision.
ABILITIES:
* Comfortability with entering residential environments, including basements or utility spaces, and identifying visible plumbing materials.
* Ability to exercise discretion and respect for homeowner privacy while conducting inspections.
* Ability to identify, troubleshoot, and report unclear or unsafe field conditions.
* Ability to maintain confidentiality and adhere to County policies and program protocols.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
* Field work involves frequent travel between residences within the County.
* Must be able to stand, bend, kneel, or crouch for short periods to inspect pipes, often in tight spaces (e.g., under sinks, near water meters).
* Work is performed primarily in residential settings and occasionally outdoors; exposure to varying temperatures, humidity, and household environments is expected.
* Must be able to lift up to 20 pounds occasionally (e.g., tools or small access panels).
* Must have a valid Class C Maryland Driver's License, and a personal mobile device capable of taking high-quality photos and accessing online forms.
* Access to a County Vehicle and personal protective equipment (PPE) such as gloves, mask, and safety glasses will be provided.
Assistant Textbook Department Manager-George Mason Bookstore
Department manager job in Fairfax, VA
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Department Manager. The Assistant Department Manager will be knowledgeable about department and store operations to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.
Responsibilities
As an Assistant Department Manager you will support all store operations and departments in partnership with the management team. You will provide direct oversight of one or more departments in the store or for specified operational functions in the absence of upper management. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; and ensure that your area of responsibility is maintained, properly merchandised and operationally sound.
Expectations:
Assist in the daily operation of the store in partnership with the Assistant Store Manager, Department Manager and/or other members of the management team.
Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation.
Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions.
Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary.
Maintain an appealing sales floor-tag, shelve, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
High school diploma/GED preferred.
Outstanding customer service skills to match customers to products that meet their needs.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyLead Associate, Public Partnerships
Department manager job in Washington, DC
About the Organization
Mercy Chefs, Inc. is a 501(c)3 non-profit, faith-based charitable organization committed to providing high-quality, professionally prepared meals to victims, first responders, and volunteers during natural disasters and national emergencies. Mercy Chefs recruits food service professionals from across the United States and trains church and community-based volunteers. Mercy Chefs provides food service support to the activities of other organizations.
Summary
Mercy Chefs is seeking a Lead Associate, Public Partnerships to expand and manage our government funding efforts. This role involves internal coordination, complex partnership management, and maintaining relationships with Federal and State government officials. The lead associate will actively track and pursue funding opportunities, manage key relationships, and provide direct support to leadership. The position will handle support documentation, opportunity tracking, and scheduling and follow up communication coordination. The Lead Associate reports to the Director of Strategic Initiatives.
What You'll Be Doing (Essential Duties) Public Partnership and Government Relations
Maintain and grow relationships with federal state officials
Support funding pursuits by monitoring opportunities, preparing briefing materials, and coordinating submissions
Track public funding opportunities and ensure timely follow-up with relevant offices
Coordinate state/federal lobbying reporting as needed
Spend time on Capitol Hill, attending and assisting in meetings with congressional offices and key stakeholders
Internal Coordination
Support planning for VIP/Executive leadership visits
Coordinating with field teams and partners to ensure successful meetings
Coordinate internal meeting schedules and manage key note creation
Work closely with external consultants to align strategy and execution
Knowledge Management and Documentation
Maintain records of government contacts, meetings, and outcomes in Salesforce
Develop and maintain templates for briefing documents, presentations, and official correspondence
Track deadlines and consolidate team input for reports and submissions
Track organization-wide deadlines and gather team input for reporting requests
Management Support
Assist department senior management with managing calendars, arranging travel and supporting coordination and content development for external meetings.
Assist with recruiting and onboarding new team members, and supervise department interns.
Required Qualifications
Minimum of a Bachelor's Degree or equivalent, plus at least 2 years of relevant experience
Effective research, time management, and organizational skills with high attention to details
Proven ability to work independently and solve complex problems with minimal guidance
Excellent written and verbal communication skills; ability to draft professional correspondence and briefing materials
Ability to maintain confidentiality and use discretion when sharing information
Professional proficiency in MS Office suite; advanced PowerPoint and Excel skills
Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
Preferred Qualifications
Prior experience working with Capitol Hill offices or in a legislative or government relations role
Understanding of federal and state budget processes and public grant application cycles
Experience coordinating complex tasks at a fast paced or
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Independent Operator - Store Manager
Department manager job in Baltimore, MD
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Assistant Store Manager
Department manager job in Frederick, MD
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
Essential Duties and Responsibilities:
Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
Ensures payroll costs and operating costs are managed to budget.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Partners with community businesses and organizations to promote Goodwill mission.
Serves as a Goodwill ambassador to the community.
Leads the day-to-day operations of the sales floor.
Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
Processes complex sales transactions, including customer returns.
Ensures that Team Members are operating per company standards and procedures.
Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
Transfers to different stores at any given moment due to business needs.
Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
Builds a high-performing team.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management required
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
Store Manager
Department manager job in Woodbridge, VA
STORE MANAGER, OUTLET
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur - we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU'LL DO:
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
Recruit, hire, and retain best in class talent
Deliver operational excellence in all store processes
Develop strategic plan to drive sales through business analytics and achieving productivity goals
Create foot traffic through community involvement
Demonstrate flexibility and ability to multitask in a fast-paced store environment
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
2+ years of relevant Store Manager experience as a proven leader
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Strong in performance management and team development
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS:
Cross-Brand Discount
Clothing allotment
Competitive paid time off
Internal mobility across Versace, Jimmy, Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.