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Desk operator full time jobs

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  • Front Desk Receptionist - Full-Time, Quarterly Bonus

    Orthopedic One Surgery Center at Easton 3.4company rating

    Columbus, OH

    Job Description Front Desk Receptionist - Full-Time, QUARTERLY BONUS Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center. What We Offer: Monday-Friday, Day Shift Only - no nights, weekends, or on-call Predictable schedule and work-life balance Generous Quarterly Bonuses Comprehensive Benefits package: Medical, Dental, and Vision Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA) Retirement Benefits: Safe Harbor 401(k) Match Discretionary Profit Sharing Paid Time Off (PTO) + Paid Holidays Performance-Based Annual Appraisals Collaborative & modern work environment in a leading Orthopedic Center About the Role: Responsible for patient registration and coordinating reception-area activities Ensure proper communication throughout the facility to maintain a positive patient experience Obtain pertinent information for registration and documentation of patient identity Inform patients of financial responsibility and collect out of pocket balances Document information from patients and ensures it is disseminated to appropriate departments Communicate appropriate information to patient's family according to policies and procedures Maintain order and cleanliness of the front desk and monitor reception area Compile patient medical records and prepare patient identification paperwork What We're Looking For: Must possess exceptional customer service skills Excellent communication skills and capability to build a rapport with patients and their families Thrive in a fast-paced environment and work well under pressure Demonstrate reliability and consistent attendance to ensure workflow continuity and team support Available to cover early morning, opening shifts Ability to make decisions quickly and confidently Must be able to manage time and multitask effectively Outstanding problem-solving and organizational abilities Qualifications: A high school diploma/GED required A minimum of 2 years experience in a clerical role preferred Previous experience in a medical setting preferred Apply today! If you're seeking a fulfilling career with work-life balance and outstanding benefits, this is the opportunity for you! Join Orthopedic One Surgery Center at Easton and be part of a team that's making a difference in orthopedic care.
    $24k-30k yearly est. 4d ago
  • Front Desk Representative

    Gastro Health 4.5company rating

    Cincinnati, OH

    Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Greet patients in a pleasant and timely manner. Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver's license, or equivalent ID, & maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure the patient has a current referral on the date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co-payment, coinsurance, deductible, or outstanding balances from the patient & post all payments collected. Ensure the time-of-service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintains cleanliness and neatness of lobby/reception area including stocking of business cards. Other duties as assigned. Minimum requirements: H.S. Diploma or equivalent Required College Degree Certification/License *desirable • 2+ years' experience in medical practice or a similar setting We offer a comprehensive benefits package to our eligible employees: Medical Dental Vision Spending Accounts Life / AD&D Disability Accident Critical Illness Hospital Indemnity Legal Identity Theft Pet 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
    $27k-33k yearly est. 60d+ ago
  • Front Desk Coordinator

    Treatment Plan Coordinator In Orchard Park, New York

    Columbus, OH

    Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday through Saturday Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.
    $25k-32k yearly est. Auto-Apply 13d ago
  • Front Office Support FT

    Diamonds Direct Management 3.9company rating

    Columbus, OH

    Job Details COL - Columbus, OH Full Time Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry
    $27k-34k yearly est. 60d+ ago
  • Telephone Operator 2 - 499971

    Utoledo Current Employee

    Toledo, OH

    Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM End Time: 7:30PM Posted Salary: Starting at 16.81 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $29k-36k yearly est. 60d+ ago
  • Front Desk

    Serenity 3.7company rating

    Maumee, OH

    Immediate openings for a part-time or full-time front desk position at our upscale, beautiful Maumee establishment. We are just outside of Arrowhead Park. We continue to expand our growing business and are looking for motivated, upbeat individuals to join our team on a long-term basis looking for growth potential within our company. Duties include: Front desk tasks such as scheduling, facilitating appointments, cleaning, some book keeping and staging the facility. Position requires applicant to dress business casual. Looking for non-smokers with a personal interest in health and wellness. Seeking individuals with the ability to multitask, think outside the box, and display a positive, friendly attitude with computer skills and the willingness to help promote the business. Compensation is hourly. Additional opportunities available and employee perks are affiliated with this position. Facility is open from 9:00a.m.-9:30p.m. seven days per week. Applicant must be able to work some evenings and weekends. Please submit resume and brief cover letter to this post after viewing our website at ********************** if you are interested in this position. We look forward to hearing from you!
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Beyond Podiatry

    Cincinnati, OH

    Full-time Description As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned. This position will require travel to our other locations including Lawrenceburg, Indiana on a as needed basis. Requirements Excellent verbal and communication skills Multitasking and time-management skills, with the ability to prioritize tasks Computer skills Able to work effectively with team members EMR experience is preferred Insurance Knowledge is preferred Professional attitude and appearance Ability to be resourceful and proactive when issues arise Excellent organizational skills Great customer service attitude High School Diploma or GED Benefits: 401(k) Dental insurance Health insurance Vision insurance Life insurance Mileage Reimbursement Paid time off Schedule: Monday to Friday Work Location: In person Salary Description $17.00 / Hour
    $17 hourly 34d ago
  • Front Desk Receptionist

    Nivea Hospitality

    Brunswick, OH

    Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person
    $25k-32k yearly est. 60d+ ago
  • Dental Front Office

    Brett S. Pelok DDS

    Toledo, OH

    Job Description We are seeking an exceptional and energetic dental receptionist to join our team. If you have a passion for dentistry, patient care, customer service, highly organized and able to multi task. You could be the perfect fit for the position we are offering. We are a fast paced office. Some duties will be answering phones, scanning, filing, pulling charts, patient scheduling using Dentrix software, collecting and posting payments. *THE PAY RANGE IS NEGOTIABLE, DEPENDING ON EXPERIENCE* 24-35 hours weekly Tuesday: 8-5 Wednesday: 11-8 Thursday: 8-5 Friday: 8-4 Saturday: 9-1 The office is open 1 Saturday a month during September - May ( this will be rotated by front office staff ) Dental Office Experience ( 1-2 years preferred ) Dentrix software ( 1-2 years preferred , will train the right candidate ) Customer service Job Type: Part-time/Full-time Skills: General Practice Billing Insurance Scheduling Treatment Planning Claims/Appeals Dentrix Benefits: Dental 401k Compensation: $18-$22/hour
    $18-22 hourly 7d ago
  • Clinic Front Desk

    Precision Orthopaedic Specialties

    Ohio

    CLINIC FRONT DESK This position allows you to become the face of Precision Orthopaedics! You will be the first person they meet when they come to the see our medical staff. You will assist patients with check in and check out for appointments, insurance verifications, medical records requests and much more! Full time employment Must be open to travel to Chardon and Chagrin Falls Complete Job Description Below ___________________________________________________________________________________________________________________________________ Responsible for all check in and check out functions of medical front desk, scheduling appointments, answering patient questions, medical records management and pre-certifications. Position Responsibilities/Standards: General Attend department, clinic or company meetings as required Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns Consistently work in a positive and cooperative manner with fellow staff members. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Attend required annual in-service programs. Consistently demonstrate attention to detail in documentation, recording and patient information. Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor Specific Duties Meet and greet patients promptly, in a professional and courteous manner. Obtain patient information during office hours. Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet, Obtain copies of patients insurance cards, MCO identification cards Verify patient insurance coverage is current and correct at each visit Review patient label and chart contents for completeness and accuracy. Accurately Scan insurance cards including front and back Input patient information and register patient as needed. Schedule appointments (new, follow-up, reschedule) per physician protocol. Obtain referrals-check Carriers on line. Schedule appointments to other specialists as needed. Collect co-pays, co-insurance and self pay amounts at time of service. Handle all calls in a professional manner and direct to the proper individual. Run schedules Communication with physicians and clinical support staff. All messages must be addressed before the end of the day. All patient information will be entered into the system by the end of the day. Make every effort to accommodate patient, according to physician protocol, when scheduling appointments. Additional Duties Travel to other locations as necessary. Confirm and/or reschedule appointments when needed. Filing as needed Saturday rotation as needed Additional duties as assigned by the manager. Education/Experience Required: Must be High School graduate or GED equivalent. Must be friendly, courteous and have good communication skills when greeting patients. Previous experience working in a busy clinic or physician office is preferred. Physical Requirements: Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.
    $24k-31k yearly est. 60d+ ago
  • Front Desk Receptionist/Support Staff for Behavioral Health Agency

    Summit Psychological Associates, Inc.

    Akron, OH

    Job Description Summit Psychological Associates is a growing community mental health agency that provides mental health and substance abuse treatment services to individuals and groups. We are looking to add a member to our Front Desk/Support Staff team to assist in various tasks within our agency. This is a fast-paced, high-volume office that needs a person who has excellent customer service skills and can work independently once trained. Duties for this position: Answer all calls coming in for the office, directing calls to staff members that can assist the caller if cannot assist them directly. Copy insurance/Medicaid cards and collect copays at time of visit Greet clients who attend services in person and complete necessary documentation with client. Answer client questions, reschedule clients, take messages for clinical staff via phone. Provide support to clinical staff by copying, faxing, scanning, and emailing materials. Use agency electronic record to determine necessary copays and amounts due at time of visit. Enter notes in electronic record related to phone calls or client interactions. This position is 40 hours weekly with two evenings a week until 8pm. Qualifications for this position: Previous doctor's office or mental health/substance abuse agency is preferred. Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents. Strong communication skills. Consistent Attendance High standards of customer service. Experience working with electronic medical records preferred. Excellent analytical skills, including problem identification and resolution. Understand and comply with all HIPAA regulations. Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits. Job Type: Full-time, Part-time applicants (20 hours a week) would be considered. All clinicians must complete a background check after hired.
    $25k-32k yearly est. 24d ago
  • Front Desk Specialist - Medical, Dental, and Vision insurance, 401k matching

    Novus Clinic 4.0company rating

    Tallmadge, OH

    Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $29k-35k yearly est. 14d ago
  • Medical Office Receptionist

    Lifestance Health

    Dayton, OH

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $ 19.00 - 20.00/hour, plus quarterly bonus/incentive potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Location: 7250 Poe Ave, Suites 210 & 220 Dayton, OH 45414 Hours: 8:30 am - 5:00 pm Monday - Friday Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly Auto-Apply 54d ago
  • Front Desk Receptionist - Property Management

    Uptown Rental Properties 3.5company rating

    Cincinnati, OH

    Job Description???? Join One of Cincinnati's Top Workplaces! Now Hiring: Front Desk Receptionist / Resident Relations Representative ???? Greater Cincinnati | Full-Time | Competitive Pay ???? Why Uptown Properties Recognized as one of the Top Companies to Work For in 2025 by the Cincinnati Enquirer , Uptown Properties is a premier property management and real estate development company dedicated to revitalizing communities and creating exceptional living experiences. We're seeking a friendly, organized, and professional Resident Relations Representative to serve as the first point of contact for residents and visitors. If you love helping people, thrive in a fast-paced environment, and want to grow your career in property management, we want to meet you! ???? About the Role As our Front Desk Receptionist / Resident Relations Representative, you'll play a key role in ensuring a positive resident experience, providing outstanding customer service, and supporting the daily operations of our communities and property management offices. This is a full-time position ideal for someone who enjoys working with people and wants to be part of a collaborative, growing organization. ???? What You'll Do Resident Support & Customer Service (35%) Welcome residents and guests with professionalism and warmth. Respond promptly to phone calls, text messages, and in-person inquiries. Serve as a liaison between residents, prospects, and the property management or leasing teams. Resident Communication & Issue Resolution (30%) Direct resident and prospect concerns to the appropriate department quickly and accurately. Notify residents of unit showings and coordinate communications. Support resident outreach initiatives and deliver timely notices or updates. Administrative & Operational Support (15%) Open and close the office daily according to procedures. Handle incoming and outgoing mail and manage package distribution. Process rent payments and assist with move-in/move-out logistics. Prepare keys, parking passes, and other necessary documentation. Support internal audits and maintain well-organized resident files. Additional Responsibilities (20%) Collaborate with team members to ensure seamless resident service. Provide general office support and assist other departments as needed. ✅ What You'll Need High school diploma or equivalent required; college degree preferred Previous customer service or administrative experience strongly preferred (property management experience a plus) Excellent communication and interpersonal skills Strong attention to detail, organization, and follow-through Ability to multitask and thrive in a dynamic environment Proficiency with basic office software and phone systems ???? Pay & Perks Competitive Pay (commensurate with experience) Paid Time Off & Sick Days Paid Holidays Medical, Dental, Vision, Disability & Life Insurance 401(k) with Company Match Profit Sharing Employee Assistance Program Employee Appreciation Events Free Parking Career Growth & Professional Development Opportunities A friendly, collaborative environment where your contributions make a visible impact ???? Ready to Join the Team? Be part of a company that values people, supports growth, and takes pride in the communities we serve. ???? Apply today to join one of Cincinnati's Top Workplaces! M-F 8:30am-5:00pm Rotating Saturdays 10am-6:30pm
    $24k-29k yearly est. 26d ago
  • Front Desk Specialist - Medical, Dental, and Vision insurance, 401k matching

    Tallmadge Eye Care

    Tallmadge, OH

    Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $26k-33k yearly est. Auto-Apply 1d ago
  • Front Desk Coordinator

    Optimal Eye Care

    Centerville, OH

    Front Desk Coordinator - Join Our Friendly Optometry Team! Type: Full-Time (Part-Time opportunity available) Do you love helping people and making a great first impression? Are you someone who's always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a Front Desk Coordinator who brings warmth, dependability, and attention to detail to everything they do. We're not a big chain - we're a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patient care. We go the extra mile to find a way to say yes to our patients, and we're looking for someone who shares that same mindset. A Little About the Role As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is: Friendly, professional, and genuinely enjoys helping people Reliable and punctual - our team depends on you being here! Calm under pressure and able to multitask with a smile Organized, accurate, and detail-oriented A great communicator - in person and on the phone Willing to learn and follow our systems (we do things a certain way because it works!) What You'll Be Doing Greeting patients and making them feel welcome Answering phones and scheduling appointments Checking patients in and out Verifying insurance and processing payments Keeping patient records organized and accurate Helping wherever needed to keep the office running smoothly What We Offer We believe in rewarding great work and taking care of our team: $17+ per hour, depending on performance and experience Bonus program Healthcare stipend if employer-sponsored insurance is needed Free vision care for you and your immediate family Free glasses 401(k) with employer contribution Who We're Looking For You're the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork. If this sounds like you, we'd love to meet you!
    $17 hourly Auto-Apply 12d ago
  • Front Desk Coordinator

    Lone Peak Dental Group

    Youngstown, OH

    Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Jamboree Dental in Youngstown! At Jamboree Dental, we create smiles that last a lifetime by making every visit a Kidsperience! We re on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes: Medical, Dental & Vision Insurance 401K Paid Time Off & Holiday Pay Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We re Looking For: Someone who loves working with kids and creating a positive experience. A dependable team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: 1 year experience is preferred, but we will train the right person! Experience with Denticon software is a plus. Full-time role (30+ hours per week). A Typical Day as a Front Desk Coordinator: Welcoming kiddos and making them feel comfortable. Assisting caregivers and doctors in providing top-notch care. Creating a fun and engaging experience for each patient. Ensuring smooth patient flow and maintaining a kid-friendly environment. Schedule: 8-hour shifts ? Daytime hours No nights! Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, Creating healthy habits that last a lifetime, is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you re ready to bring smiles and make a lasting impact, we can t wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
    $26k-33k yearly est. 60d ago
  • CLINIC FRONT DESK

    Beacon Orthopaedic Partners MSO LLC

    Chardon, OH

    Job DescriptionCLINIC FRONT DESK Full time employment Responsible for all check in and check out functions of medical front desk, scheduling appointments, answering patient questions, medical records management and pre-certifications. Position Responsibilities/Standards:General Attend department, clinic, or company meetings as required Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns Consistently work in a positive and cooperative manner with fellow staff members. Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Attend required annual in-service programs. Consistently demonstrate attention to detail in documentation, recording, and patient information. Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor Specific Duties Meet and greet patients promptly, in a professional and courteous manner. Obtain patient information during office hours. Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet, Obtain copies of patients insurance cards, MCO identification cards Verify patient insurance coverage is current and correct at each visit Review patient label and chart contents for completeness and accuracy. Accurately Scan insurance cards including front and back Input patient information and register patient as needed. Schedule appointments (new, follow-up, reschedule) per physician protocol. Obtain referrals-check Carriers on line. Schedule appointments to other specialists as needed. Collect co-pays, co-insurance and self-pay amounts at the time of service. Handle all calls in a professional manner and direct to the proper individual. Run schedules Communication with physicians and clinical support staff. All messages must be addressed after the end of the day. All patient information will be entered into the system by the end of the day. Make every effort to accommodate patient, according to physician protocol, when scheduling appointments. Additional Duties Travel to other locations as necessary. Confirm and/or reschedule appointments when needed. Filing as needed Saturday rotation as needed Additional duties as assigned by the manager. Education/Experience Required: Must be High School graduate or GED equivalent. Must be friendly, courteous and have good communication skills when greeting patients. Previous experience working in a busy clinic or physician office is preferred. Physical Requirements:Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.
    $22k-28k yearly est. 3d ago
  • Front Desk Specialist

    Centerpoint Health 3.7company rating

    Franklin, OH

    Centerpoint Health is a Federally Qualified Health Center. We are looking for a Front Desk Specialist in our Middletown and Franklin OH health centers. Job Duties: Serve as the preliminary “greeter” and contact for both walk-ins and callers. Answer general questions about the practice. Complete front-office functions, including answering phones, patient check-in, confirmation of income, benefits, and insurance within the patient's Centerpoint Health electronic health record (EHR). Offer sliding fee discount if appropriate. Record and update contact information, completion of forms, collection of payments, and any other required functions to prepare patient for services. Notify staff of patient check-in to enable efficient patient flow. Schedule and reschedule appointments as directed. Schedule appointments with Outreach & Enrollment for individuals interested in insurance enrollment. Complete follow-up calls and reminder calls for appointments. Operate office machines and manage mail, faxes, and other incoming or outgoing communications. Record requests for records, labs and imaging, and monitor that practice has received them. Provide records to clinical staff for review. Follow up on data not received. Communicate with clinical and administrative staff to address patient needs. Perform data entry and assist with documentation as necessary. Complete other clerical duties, as well as special projects as assigned by the supervisor. Other duties as assigned. Certifications/Credentials: Education: High school diploma or equivalent. Experience: Minimum of one year of experience in administrative support in a health care setting. Experience in an outpatient setting and/or in community health preferred. Additional Skills/Qualifications: Outstanding interpersonal and customer service skills, working with diverse populations and a broad spectrum of staff and inquiries. Ability to ensure patient confidentiality and compliance with HIPAA regulations. Ability to multi-task. Assist with form completions, monitoring registries, providing screening tools and surveys; files, and records in a confidential, accurate, and timely manner. Ability to handle patients with special needs, by accessing language lines, and TDD lines. Possess basic mathematical skills. Ability to transcribe, input, and record data without errors. Proficient computer skills, including Microsoft Office. Electronic medical record experience preferred. Bloodborne Pathogens Exposure: Category I *This position is contingent upon a successful background check and drug test. Centerpoint Health is an equal opportunity employer who values diversity and is committed to creating an inclusive environment for all employees. Job Type: Full Time Schedule: · Monday to Friday Ability to commute/relocate: · Middletown and Franklin, OH: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Benefits: Employee health insurance Employee assistance program Paid time off Referral program Retirement plan
    $26k-32k yearly est. 60d+ ago
  • Occasional Staff

    Adventure Spirits Distilling

    Whitehouse, OH

    Company Information Primary location: 10907 Waterville Street, Whitehouse, Ohio 43571 Telephone: ************ What we do: Distillery & Upscale Cocktail Lounge Website: ********************************** FLSA Status: Non-exempt Prepared Date: 9-3-2025 Hiring Manager Job Title: Barry Beale, Owner Job Level: Individual Contributor Employment Status: Backup Staff Required shifts: Serves as an alternate for mixologist and lounge attendants, stepping in to provide coverage when regularly scheduled staff are unavailable due to absences, peak hours, or special events. Standby role requires readiness to work on short notice, with a flexible schedule and ability to quickly integrate into existing operations. Employee benefits: We believe in investing in our employees and fostering a supportive environment where you can grow and thrive, leading to long-term careers with our team. As part of this commitment, employees receive a 401(k) plan with an employer match, available after 6 months of employment, to help you plan for your future and build a secure tomorrow. What We're Looking For: A genuinely warm, personable demeanor Pride in maintaining exceptional standards of cleanliness and service A respectful, well-mannered presence with polished communication Team spirit and a proactive, helpful attitude Key Responsibilities (experience not required) Operating the point of sale system (Clover) Operating the commercial dishwasher Crafting and delivering cocktails to guests Maintaining a bar & lounge area that is beyond reproach, ensuring cleanliness and organization Helping our team to exceed compliance with all health and safety standards Restocking inventory and supplies during service Ensuring proper storage of spirits, mixers, and garnishes Expectations: We expect all team members to uphold a professional standard of conduct, including punctuality and consistent attendance for scheduled shifts. We maintain a zero-tolerance policy for disruptive behavior - including gossip, negativity, or disrespectful interactions - and expect all team members to handle guest interactions with tact and professionalism, especially during busy or high-pressure moments. Qualifications: 21+ years old High school diploma Reliable transportation This position requies a clear background check with no history of drug or alchol related criminal offenses Compensation & Benefits: Backup employees will be paid upon which position they are filling. Lounge attendant compensation start at $14.00 per hour, with an increase to $18.00 per hour upon demonstrated performance and contribution. Mixology staff compensation is $10 plus tips. Eligible employees also receive a 401(k) plan with an employer match, available after 6 months of employment, to help you plan for your future and build a secure tomorrow. References: Please provide the contact information for professional references who can speak to your qualifications and experience. Include each reference's name, title, organization, email address, and phone number. If you are unable to provide references, please submit a written explanation detailing the reason for their unavailability. Why Join Us: Join a dedicated and passionate team where we pride ourselves on a workplace that values care, excellence, and maintaining a calm and positive attitude, even during busy times. Whether you join us in a full-time or part-time role, you'll enjoy building relationships with our guests and becoming a valued contributor to our success, with every shift offering the opportunity to make meaningful connections.
    $14-18 hourly 60d+ ago

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