Director of family service center full time jobs - 96 jobs

**_JOB TITLE:_** Support Services Program Manager / Specialist **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_SALARY:_** $100,000-$140,836.80 **_EMPLOYEE TYPE:_** Full-Time Salary Exempt **_TRAVEL_** No No **Employment in this role is conditional upon successful execution of the contract by the client.** **The Work** The Support Services Program Manager/Specialist responsible for driving technical integration projects, providing expert consultation to client agencies, and supporting the strategic financial and technical direction for the client. This role requires a combination of leadership in systems integration, quality assurance, financial reporting assistance, and technology evaluation, ensuring seamless operations and alignment with federal and state guidelines. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. **Responsibilities** + Lead integration activities between agencies and third parties with the OTS Enterprise Architecture environment. + Provide quality assurance reviews as requested by management. + Provide assistance to management with budgeting and development and refinement of cost allocation for all EA lines of service. + Assist OTS customer agencies with development of federal and state financial reporting. + Provide subject matter expertise on applicable agency systems and technologies. + Assist OTS in the evaluation of new technologies. + Lead or assist OTS in the review of technical documentation. + Other duties as assigned. **Qualifications** **Here's What You Need** + Minimum of five (5) years' experience with the OTS Enterprise Architecture environment. + Minimum of twenty (20) years' experience with technologies used within the State of Louisiana systems. + Minimum of fifteen (15) years' project management experience. + Experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies. + Experience with rate setting, cost allocation and invoicing. + Experience with determining and establishing line of service costs. + Experience with health and human services applications such as those used for the Medicaid, SNAP/TANF, Child Welfare, Child Support and Child Care Licensing programs. + Experience drafting Advanced Planning Documents, Advanced Planning Document Updates, Implementation Advanced Planning Documents and Cost Allocation Plans. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. **Desired Qualifications** + Experience administering and managing large volume projects. + Experience managing task orders. + Should have at least six (6) years' experience performing these duties in large scale Enterprise Architecture environments + Experience drafting Request for Proposals. + Experience with Java and .net development. + Subject matter expertise with the following EA components and technologies: + Nutanix + VxRail + ESXi + NSX + SRM + Windows Server + RedHat Enterprise + MS SQL Server 2014 + Nagios + NewRelic + NewRelic Infrastructure + NewRelic Browser + Octopus Deploy + Puppet Enterprise + Splunk + Veracode + Decision Center, Decision Server + Exstream + Pentaho + Case Foundation, Content Manager, Enterprise Records Foundation + web Methods + API Gateway + Identity Manager for Consumers and Business Users, Identity Suite, Single Sign On + InfoSphere **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional office environment, with the ability to work onsite in the main office. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $100,000.00 - USD $140,836.80 /Yr. Submit a Referral (********************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103884_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Are you passionate about helping out your community? Do you consider yourself a "people person" with plenty of customer service skills? If so, you may be the next great fit we are looking for at the Jewish Community Center! The JCC is currently hiring a Member Services Assistant Director - we are looking for someone to bring their experience with strategic thinking and enthusiasm for people to this wonderful opportunity - could that person be you? This full time position offers an array of benefits including a free JCC fitness center membership, and the potential for health, dental and vision insurance, a 403b retirement plan, paid time off, paid holidays, and more! Position Summary: The Member Services Assistant Director assists guests, as well as new and existing members with equal priority, and ensures that recruitment, retention, customer service and customer satisfaction are of the highest quality. The Member Services Assistant Director generates excitement and interest in the JCC and in the community and focuses on procedures that acquire new members and retain existing members. Duties and Responsibilities: Retain current members through monthly membership appreciation events, excellent customer service, and creative programming. Serve as facilitator of Members' issues, concerns, questions and problems. Implement Membership recruitment and retention projects as assigned by Member Services Director. Help to prepare and organize special events, open houses, etc. to bring prospective clients to the JCC of Greater Columbus. Assist Member Services Director to meet targeted membership sales based on budget goals. Supervise Member Services' staff as well as Front Desk Team as needed to ensure outstanding customer service throughout Member Services Department. Coordinate membership needs with Front Desk to ensure the highest level of customer service. Collaborate with staff from other JCC departments to coordinate projects and address membership issues as needed. As JCC Community Representative, coordinate and implement joint community programs.Some evening and weekend availability is required. All other duties as assigned. Minimum Qualifications: Qualifications: 1. Knowledge and Education - Minimum Required or Preferred: High School diploma required; Associate's Degree and/or BA/BS in related field preferred. 2. Experience - Minimum Required or Preferred: 1 - 2+ years' experience, with at least one being supervisory, in a similar position; extensive knowledge of, and love for, Jewish customs and culture. 3. Special Skills: Strategic thinker, recruitment and retention strategies, collaborative, computer and internet proficient, experience with not-for-profit organizations, and motivational with ability to influence others. Experience with customer relationship management software preferred. . The JCC requires all employees to be vaccinated against COVID-19. Pay rate is commensurate with experience. The Jewish Community Center is an EEO and at-will employer.

Classification: Full-Time | Exempt Are you a proven leader with a passion for senior care and operational excellence? Join Visiting Angels Columbus West, a top-rated home care agency, as our Director of Home Care & Residential Services. This is a high-impact leadership opportunity to oversee agency operations and play a key role in launching a new 16-bed residential assisted living facility in 2025. We are seeking a strategic, compassionate professional who can lead a high-performing team, ensure compliance and quality care, and drive the growth of both our home care services and new residential program. Why Join Visiting Angels Columbus West Purpose-Driven Work Make a difference in the lives of seniors and their families by overseeing the delivery of personalized, high-quality care. Leadership Opportunity Lead a growing team across two care models-home care and residential assisted living-shaping the culture and systems from the ground up. Collaborative Culture Join a tenured and mission-aligned leadership team that values accountability, innovation, and relationship-based care. Room to Grow Contribute to long-term strategy, drive operational improvements, and be a key player in our next chapter of expansion. Key Responsibilities Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025 Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care Maintain strong relationships with clients, families, caregivers, and community partners Manage financial performance including budget oversight, billing, payroll, and vendor coordination Respond to on-call evening and weekend demands as part of a shared leadership rotation Qualifications Bachelor's degree in Business Administration, Healthcare Management, or a related field required Minimum 5 years of leadership experience in home care, senior living, hospice, or a healthcare operations setting Proven track record in staff development, compliance oversight, and financial management Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office Strong leadership presence, high emotional intelligence, and ability to manage change Clear and professional communication skills, both written and verbal Ability to problem-solve, think critically, and make informed decisions Must have reliable transportation and be available to support the business outside standard office hours when needed We Offer Competitive salary with performance-based bonus potential 401(k) retirement plan Paid time off and holidays Supportive leadership team and positive workplace culture A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care

The Director of the McClain Center is primarily responsible for creating a welcoming environment where students feel accepted, valued, and connected. The Director will demonstrate skill in developing and implementing opportunities for student dialogue and co-curricular learning experiences. The Director will demonstrate a strong knowledge of campus climate concerns within undergraduate student communities and is responsible for providing a comprehensive range of advocacy, education, and referrals for students. The Director will provide individual support to students in their social, leadership, and identity development. This is a full-time, exempt-level position reporting to the Vice President and Dean of Student Engagement. Essential functions include but are not limited to: General * Provide individual support (including referrals) to students in their social, leadership, and identity development. Provide advocacy and support for students on campus issues and bias incidents. * Develop and implement learning opportunities and education projects following campus incidents. * Serve student cross-functional work teams and committees including but not limited to Homecoming Committee; Welcome Week Committee; and other student success and programming committees. Advising * Work closely with intercultural student organizations to encourage sharing experiences, exchanging information, fostering connections, and creating affinity and campus pride; develop strong advisory and mentoring relationships with student leaders. * Apply student and leadership development theories to inform practices. Program Development, Facilitation & Implementation * Plan, implement and lead programs and activities to increase student connection, dialogue, and discovery. * Plan and implement programs that increase student exposure to co-curricular learning experiences, including but not limited to a McClain-sponsored FIRE Week experience. * Develop and implement programs and activities geared toward successful college transitions and adjustments, including but not limited to WITT Connected. * Develop and coordinate mentorship opportunities that facilitate student interactions and enhance student socialization and relationships. Facility Operations * Collaborate and work with Facilities Management and contracted staff to handle building concerns and maintenance for the McClain Center. * Collaborate with Campus Safety to ensure the security of the McClain Center. * Monitor and maintain use of space for the McClain Center. Supervision * Hire, train, and provide day-to-day supervision of 10-15 undergraduate student workers. Perform other relevant duties as assigned such as special projects, ad-hoc committees, and collaborations that meet the goals of the McClain Center. Requirements: Requirements include: * A bachelor's degree with 3-5 years of progressive experience working in higher education or relevant work experience with student engagement and advising is required. * A master's degree in business, student affairs/higher education is preferred. * Excellent interpersonal, judgment, time management, and communication skills. * Ability to work with a variety of constituents, solve problems quickly and professionally, anticipate needs, and communicate proactively. * Ability to have a positive outlook and see the best in others. * Must be committed to student success and have the ability to demonstrate knowledge of challenges to student success in liberal arts education. * Ability to articulate an understanding of the unique needs of students choosing liberal arts education. * Belief in the fundamental value of a residential, liberal arts education and its application to life after college. * Competency and experience using Microsoft Office software, specifically proficient in the use of Excel, Publisher, Outlook, and PowerPoint with the ability and desire to learn additional software applications as necessary. * Night and weekend work will be required depending on campus events and needs. * Frequently utilizes computer for extended periods (up to 50% of the work day). * Frequently move equipment weighing up to 50 pounds (with assistance) for various event and activity needs. Additional Information: Wittenberg is committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of our student body and society at-large. Please see our notice of nondiscrimination housed on our website. Wittenberg University is committed to preventing and addressing sexual misconduct in our campus community. Click here to view our Title IX policies. The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment. Employment at Wittenberg University is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related). For this position, we are unable to sponsor candidates for work visas. Wittenberg University participates in E-Verify to confirm authorization to work in the U.S. Application Instructions: Review of applications will begin immediately and the position will remain open until filled. To apply, please set-up an account in our online recruiting system and upload the following documents in MS Word or Adobe Acrobat format. * Resume * Cover letter * Name, relationship, and contact information of three professional references. Applicants who require accommodation during any stage of the hiring process should contact the Office of Human Resources at ************** or email ************************.

Job Type: Full-Time Schedule: Monday through Friday Hours: 8:00AM - 4:30PM About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you ready to make a lasting difference in community health? We're seeking a dynamic leader to guide the day-to-day operations of our Community Health Center and ensure that every patient receives compassionate, high-quality care. As Center Director you will: * Provide leadership and direction across medical, dental, behavioral health, and clinical support services. * Partner with staff and community stakeholders to solve challenges and strengthen health center operations. * Drive clinical quality improvement initiatives that elevate patient outcomes and community well-being. * Ensure seamless coordination so our patients experience care that is effective, accessible, and centered on their needs. This is more than a leadership role-it's an opportunity to shape the future of integrated health services and leave a meaningful impact on the lives of individuals and families in our community. Compensation and Benefits Offered: * Paid Time Off (PTO) - Accrued per pay * Insurance (Medical, Dental, Vision, and Life) * Paid Holidays - 7 paid holidays * 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) * Annual Reviews and Increases * Mileage Reimbursement - Work related travel * Employee Assistance Program * Referral Bonus - Earn more by expanding our team * Training Opportunities * Eligible to apply for the Emerging Leaders Program after 1 year of service QUALIFICATIONS EDUCATION/CERTIFICATION: Bachelor's Degree in Health Administration, Business, Human Services or related discipline required. Master's Degree preferred REQUIRED KNOWLEDGE: Successful completion of in-house training EXPERIENCE REQUIRED: Minimum of 5 years administrative experience in health care or human service-related organization. SKILLS/ABILITIES: * Strong leadership, management, and organizational skills are required. * Requires experience and demonstrated abilities for working in a multi-cultural setting. * Ability to strongly embrace and personify the mission of Health Partners of Western Ohio. * Ability to collaborate and interact with a diverse group of health care professionals. * Ability to organize, direct, prioritizes, and delegate work appropriately. * Excellent analytical skills necessary for preparing financial, legal, and administrative tasks. * Experience with federal regulations (HIPPA, OSHA, etc.). * Experience in administrative functions of an ambulatory health care program. * Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for-profit environment. * Effective oral and written communication necessary * Ability to demonstrate positive customer service skills. ESSENTIAL FUNCTIONS AND BASIC DUTIES: * Participates in the support and implementation of the mission, vision and values of the Health Center, including the delivery of high quality, patient focused, integrated health care. * Responsible for working with employees to ensure that each employee understands their job description, the desired results associated with their work, and the resources available to achieve the results. Related to this is also the responsibility of training and developing employees to ensure they are capable for performing their duties. * Provides leadership for the development of policies and procedures designed to guide activities, ensuring that the site operates in a consistent and high-quality manner. Contributes to developing policies and procedures. * Provides consistent communication to the Administrative Team, ensuring that information, reports, and materials are provided to clearly describe activities and progress toward agreed upon objectives. * Participates in planning and problem solving. * Participates in continuing education and professional growth. * Maintains knowledge of, complies with, personnel, nursing, medical, dental, and clerical policies and procedures. * Actively works with providers and staff to develop health outreach programs consistent with Health Care Plan. * Motivates employees to achieve peak productivity and performance. * Represents the organization at various community and/or business meetings; promotes existing and new programs and/or policies. * Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, and other State and Federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor or suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices. * Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Center. * Evaluates performance and recommends merit increases, promotion, and disciplinary actions. * Analyzes and recommends changes in organizational systems, policies and procedures and ensures their implementation. * Actively participates in the evolution and refinement of the quality improvement process at the Center. * Ensures adequacy of staffing and coordination of health center(s) schedule(s) which includes all providers and supporting staff members. * Responsible for ensuring the operations processes for patient care are implemented. This includes staffing, data collection and interpretation of clinic flow, appointment systems, patient recall process, ancillary services and customer satisfaction. * Responsible for training/coaching/mentoring Supervisors with leadership training activities, management functions, and implementation of problem-solving techniques when implementing employee personnel policies and procedures. * Responsible to ensure program and staff compliance and safety with Health Partners policies and procedures as well as those of external regulatory bodies such as AAAHC and other professional review and standards boards, including corporate compliance. * Participates on a team within the organization seeking accreditation with the Accreditation Association for Ambulatory Health Care.

Job Details Kettering Health Main | Kettering | Full-Time | Days Responsibilities & Requirements Job Requirements: * Master 's degree in education, business, healthcare administration or related field * Bachelor of Science in Nursing Preferred * Certified Patient Experience Professional (CPXP) Preferred * 7+ years' experience in hospital setting, leading / collaborating with teams, delivering training and implementing customer service initiatives. Proven track record of successfully managing and improving patient satisfaction scores * Communication:verbal / written communication needs to be clear and concise when communicating with patients, medical staff, hospital administrators, leaders, staff and volunteers * Empathy:demonstrate the ability to understand another person's feelings and perspective * Strategic Thinking:ability to plan and execute to achieve a goal * Problem-solving:identify and resolve issues * Data Analytics: use data to identify insights and drive improvement * Influence: inspire change and accountability * Collaboration:partner with leaders, physicians, staff and volunteers * Technology:utilize software tools to track scores and measure the impact of changes on patient outcomes * Interpersonal and Leadership: build strong relationships and rapport with colleagues * Proficient in Microsoft Office Job Responsibilities: * Champions and promotes KH's values, mission, and culture with enthusiasm and sincerity• Oversees and manages the daily operations of the patient experience department• Supports and demonstrates a culture of caring and service excellence as evidenced by rounding, words of affirmation, and serving as an advocate for the patient and family• Conducts regular coaching observations of best practice initiatives (bedside report, purposeful rounds, leader visits)• Leads regular cadence of patient experience review sessions with departmental leaders, communicating patient experience scores and collaborating with leaders/staff on strategies for improvement• Collects and analyzes data related to the patient experience• Identifies opportunities for improvement in the patient experience• Implements changes to improve the experience of care• Evaluates the effectiveness of changes made to the patient experience• Serves as a resource to staff on issues related to the patient experience• Attends meetings and conferences related to the patient experience• Keeps informed on best practices in the field• Manages time effectively in completing responsibilities• Presents a professional appearance in accordance with policy• Demonstrates awareness of and adherence to the organization's policies regarding patient confidentiality, corporate integrity, and privacy• Develops and utilizes formal and informal methods to seek patient and family feedback. Assists Vice President of Patient Services in identifying members and facilitating Patient and Family Advisory Councils• Presents at network orientation and campus orientation• Work with Network team to implement process for gathering "patient stories"• Practices proper telephone etiquette, elevator courtesy, walk others to their destination, promote atmosphere for a healing environment• Demonstrates ability to communicate effectively with patients, families, and all levels of leadership• Provides orientation and education on Press Ganey platform and reports• Recognizes and rewards department performance and staff behaviors promoting a positive impact on the patient and family experience• Facilitates the Daisy and Sunflower Awards Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

The Massage Therapy Student Clinic Director at The Dayton School of Medical Massage is responsible for overseeing the operations of the student clinic, ensuring high standards of clinical practice and education. This role involves mentoring students, coordinating clinic schedules, managing patient care, and facilitating a supportive learning environment. The ideal candidate will have a strong background in massage therapy, excellent leadership skills, and a passion for education. This position is a full-time salaried position with benefits. The clinic director works Monday through Thursday from 10:30am to 8:30pm. The clinic director also has their own room with a table, free use of linens and lotions, and can see their own clients while being on-site for the students. Responsibilities: Oversee daily operations of the student clinic to ensure a productive learning atmosphere. Mentor and guide massage therapy students in their clinical practice, providing constructive feedback. Coordinate patient care and ensure all treatments meet safety and ethical guidelines. Conduct regular assessments of student performance and provide necessary support for improvement. Facilitate communication between students, faculty, and administration to enhance the educational experience. Minimum of 3 years of experience in massage therapy. Current state licensure as a massage therapist. Strong organizational and communication skills. Ability to work collaboratively in a team-oriented environment. Demonstrated commitment to student development and professional growth.

MRSS Program Manager $80,000 a year $3500 signing bonus The Regional MRSS (Mobile Response and Stabilization Services) Program Manager provides day-to-day oversight and leadership to the MRSS Team that serves Butler, Warren, and Clinton Counties. MRSS is a program where families with youth and young adults up to age 21 experiencing difficulties can get immediate (within 60 minutes) assistance with a crisis as well as up to 45 days of intensive in-home services and linkage to needed on-going support. The families define the situation for which they need help. Common situations to which MRSS responds include emotional or escalated behaviors, mental health issues, substance use concerns, grief and loss, trauma, transitions, truancy, running away from home and parent/child conflict. Responsibilities: Strong diagnostic, supervision, training, family systems and crisis skills are required. Excellent direct clinical and operational supervision of therapists Collaboration with community partners and stakeholders to solidify positive relationships Management of outcome measurement, financial analysis, productivity evaluation, and continuous improvement of program effectiveness and efficiency. Will provide needed collaboration and support to all BBH programs. Commitment to agency core values and mission is demonstrated in clinical practices Requirements: Minimum of Master's Degree in Social Work, or comparable human services field with active OH license (LISW, LPCC, LMFT) Preferred experience working in the behavioral health field in management role Excellent organizational, planning and follow-up skills Strong oral, written and presentation communication skills Must be strategic thinker as it relates to overall continuous improvement of program and treatment objectives Ability to travel to different sites to provide oversight to staff Benefits: The MRSS Program Manager position is a full-time, salary exempt position. We offer a supportive work environment and competitive wages, as well as: Full benefits package includes: Health, dental, and vision insurance Retirement plan Tuition assistance Public Loan Forgiveness eligibility Paid time off and holidays Weekly licensure supervision Company-issued iPhone and laptop Mileage reimbursement

About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact. .Location(s): Wright-Patterson Air Force Base, OH (On-site Access Required).Position Offers: Full-time/long-term position Flexible work schedule Full benefit program, including: health, PTO, and 401k + contribution . Requirements: Bachelor's Degree PMP certification preferred Eight (8) years of program management experience Summary:CICONIX seeks a mission-driven Program Manager to lead our business development and contract execution efforts in support of the 711th Human Performance Wing (711 HPW) at Wright-Patterson AFB. This is a key leadership role responsible for positioning CICONIX for success on the Mission Support Services (MSS) IDIQ and related task orders. The ideal candidate has recent experience within 711 HPW, maintains current base access, and possesses deep institutional knowledge of its operational structure, decision-making pathways, and program needs..About the Role: Business Development: Serve as the capture lead and client-facing liaison for all MSS-related opportunities within 711 HPW. Maintain continuous engagement with Government stakeholders to shape acquisition strategies and identify upcoming requirements. Leverage existing relationships and insight into 711 HPW directorates (e.g., USAFSAM, Human Effectiveness Directorate) to align CICONIX capabilities with evolving mission support needs. Lead proposal development, win strategies, teaming, and solution design for task orders under the MSS IDIQ. Conduct market intelligence and competitor analysis; contribute to price-to-win and pipeline forecasts. Represent CICONIX at meetings, and engagement events. Program Management & Administrative Oversight: Oversee the execution of current or awarded MSS task orders, ensuring on-time, compliant, and high-performance delivery. Serve as the primary point of contact for Government Contracting Officer Representatives (CORs) and functional leads. Monitor performance metrics, resolve issues, and coordinate staffing and onboarding of support personnel. Contribute to internal reporting, risk mitigation planning, and quality improvement initiatives. . Qualifications: Education: Bachelor's degree in business, healthcare, life sciences, or a related field (Master's preferred). Experience: Minimum 8 years of program management experience supporting DoD R&D, healthcare, or mission support programs. Retired military officer or senior NCO from 711 HPW, with proven experience in medical R&D, aerospace medicine, or human systems. Demonstrated success in business development or capture management in federal contracting. Strong understanding of IDIQ environments, especially MSS-style contracts, including task order lifecycle management. Excellent interpersonal, briefing, and writing skills. Security & Background Check: Must be eligible to work in the U.S. Ability to obtain and maintain security clearance as required by project needs. Additional Requirements: Active access to Wright-Patterson AFB with familiarity navigating 711 HPW's structure and protocol. . Preferred Qualification(s): PMP or other relevant project management certification Previous experience working with AFRL, USAFSAM, or related DoD labs Familiarity with medical modeling/simulation, training development, or operational medicine support CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.

The Critical Care Center in the Integrated Hospital Care Institute at the Cleveland Clinic is launching a national search to recruit mid-career or senior critical care attending physicians with an opportunity to lead our recently launched Program for Chronic Critical Illness and Recovery. The position provides unique opportunities to work with a large and outstanding multidisciplinary team and to collaborate with clinician from different services in cardiovascular, medical, neuro and neurosurgical, pulmonary, and surgical ICUs across the health system. Overview: * The Department is one of the largest in the United States and is committed to outstanding patient care, research and education. * We are a system-wide department with over 110 full-time and part-time staff physicians, 55 critical care advanced practice providers, 9 ICU Clinical Associates and 36 fellows in two tracks: critical care track and pulmonary/critical care track. * The department provides high quality medical, cardiac, surgical, and cardiovascular critical care across 11 hospitals in Northeast Ohio with over 200 ICU beds including the 64 bed Medical Intensive Care Unit on Cleveland Clinic main campus. As a national leader in innovative healthcare delivery, education and research, the Cleveland Clinic serves as an excellent opportunity for candidates with clinical excellence and strong prior leadership and program development experiences with expertise and career track records in chronic critical illness and recovery to lead the program to: * Grow a multidisciplinary team across the Cleveland Clinic Health system with expertise and focus in chronic critical illness and post-ICU care including long-term acute care hospitals (LTACH) * Develop and implement system-wide protocols and best practices for identifying and managing patients with chronic critical illness and roadmaps for recovery and disposition; * Develop and implement curriculum for the training and education of staff physicians, fellows, advance practice providers, nurses and respiratory therapists; * Grow clinical research, multicenter trials, and translational research in this important and rapidly growing filed. We invite highly qualified candidates in Critical Care Medicine who are committed to excellence in patient care, innovation, academic medicine and program development to join an outstanding team in leading our enterprise to further transform healthcare delivery regionally, nationally and internationally. A faculty appointment at a rank commensurate with academic accomplishments is available at the Cleveland Clinic Lerner College of Medicine of Case Western Reserve University. Cleveland Clinic physicians enjoy a collegial work environment within the framework of a large group practice, with a competitive salary enhanced by a very attractive benefits package. Hassan Khouli, M.D., Director, Critical Care Center in the Integrated Hospital Care Institute Cleveland Clinic is recognized in the U.S. and throughout the world for its expertise and care. Click HERE to LEARN more about the Respiratory Institute About Us Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day. Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body. Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2024, there were 14.1 million total outpatient visits, 333,000 hospital admissions and observations, and 320,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries. Our Culture Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment. Any application submitted without a CV will delay the review process Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties. The salary range displayed in this job posting reflects the anticipated salary range for new physicians hired into full-time (100% FTE) positions. This range is generally aligned with or below the 50th percentile of nationally recognized compensation benchmarks by specialty. A successful candidate's actual compensation will be determined in accordance with fair market value, considering factors such as professional experience, clinical expertise, board certification, work history, and FTE. This stated range excludes the value of Cleveland Clinic's comprehensive benefits package, which includes healthcare, dental, vision, retirement, and other offerings. About the Community Cleveland is part of Northeast Ohio which is composed of six metropolitan areas. Each of them provides affordable real estate, excellent schools, safe communities as well as an abundance of outdoor activities. Find out here how great it is to live in Cleveland! Information for Candidates Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process. Disclaimer Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with the program, which will include obtaining an influenza vaccination or an exemption. Learn more about Cleveland Clinic About Cleveland Clinic Living in Cleveland Take a Tour Pay Range Minimum salary: $375,250 Maximum salary: $537,000

Multi-Family Community Director - Bexley, OH Dietz Property Group is looking to hire a full-time Community Director to help lead a residential multifamily property in Bexley, OH. This Community Director position earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more! A DAY IN THE LIFE AS A COMMUNITY DIRECTOR As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs. In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company! WORK SCHEDULE This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6. READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM? Please apply directly at: dietzpropertygroup.com/careers. Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee. Qualifications QUALIFICATIONS FOR A COMMUNITY DIRECTOR A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role Proven leadership ability to manage a staff of employees A problem solver, with a high sense of urgency and a can-do attitude Strong verbal and written communication skills Dedication to exceptional customer service A commitment to the core values and purpose outlined at the beginning of this ad Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential Community Director / Property Manager position! Additional InformationAll your information will be kept confidential according to EEO guidelines.

Job Description The Manager of Family Services is a full-time, supervisory position supporting the mission of the Hope Center for Families. Activities include supervising direct service staff who work with potential and current Omega CDC participants to ensure they receive necessary assistance and are directed to the appropriate staff or program. The Manager of Family Services will supervise the Hope Center Family Coaches, Community Outreach Coordinator, and intake staff members. This position will work collaboratively with families to leverage the Omega CDC programs and Hope Center partner assets by identifying individual strengths and areas for goal setting to move the household towards economic self-sufficiency and stability. The Manager of Family Resources will plan, develop, and administer the family services programs and oversee the implementation of these services to ensure families are connected to the proper program. This leader will manage, monitor, and track progress against proposed goals and objectives of the Intake, Community Outreach, and Family Coaching programs and services.

Department Center Management Employment Type Full Time Location Sidney, OH Workplace type Onsite Compensation Up to $100K ($70K - $75K base + up to 35% monthly bonus) + benefits Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.

Program Manager A Great Opportunity / $45,000 per year / FT Monday Through Friday At ViaQuest Day & Employment Services we provide services and support to individuals with developmental disabilities within our Day Program and Employment Services Program. Apply today and make a difference in the lives of the individuals we serve! Responsibilities may include: Managing the overall system of supports and services provided to the individuals served at our Day Program. Personnel management and coordination of service delivery. Hiring, training and retaining quality employees. Participating in the development of behavior support plans for individuals served. Ensuring all PAWS are accurate and complete. Requirements for this position include: Four-year degree in social or human services or a related field is preferred. A minimum of two years of experience in human services. Management or supervisory experience is preferred. What ViaQuest can offer you: Paid training and development opportunities. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount programs. Paid-time off. Employee referral bonus program. About ViaQuest Day & Employment Services To learn more about ViaQuest Day & Employment Services please visit ************************************************************************ From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************

Dietz Property Group is looking to hire a full-time, Community Director to help lead one of our residential multifamily properties in the Tipp City, OH area. This Community Director position earns a competitive base wage, plus bonuses. We offer a competitive base wage, commissions, and a great benefits package including: Medical/Dental/Vision, Heath (HSA) and Flexible (FSA) Spending Accounts, Disability and Life Insurance, 401k (with Company match), and generous paid time off program including Paid Sick Leave, 12 Paid Holidays, Charitable Time Off, Paid Jury Duty, Bereavement Leave, and more! OVERVIEW: As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs. In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company! At Dietz Property Group (DPG), we are committed to doing The Right Thing The Right Way, Doing What We Say We Are Going To Do, Saying and Listening to What Needs to Be Said, being Driven and showing we Care. Our purpose is to learn and grow together while purposely creating value for our residents, team members and clients. DUTIES: The specific duties include, but are not limited to, the following: Assess, monitor and supervise the needs of the staff and ensure completion of assigned duties. Complete required property inspections and ensure that follow-up work is completed as scheduled. Provide quality, professional service to the resident. Monitor the financial status of the property ensuring that the budget objectives are met. Initiate and oversee all marketing activities to meet or exceed the owner's objectives. Oversee the maintenance operations to ensure that work is completed in a timely and quality manner. Follow all company procedures for documenting and reporting property activities. Maintain a "teamwork" atmosphere within the work force. Assist with the organization and implementation of on-site social. Maintain annual operating budget. Other duties as assigned. These items are considered to be essential functions of this position. (Notes: These essential functions may vary from site to site due to site specific issues) KNOWLEDGE/SKILLS: Communication skills must be utilized in order to develop on-site employees, ensure service to residents, and establish and coordinate the work of staff and vendors. Ability to analyze the financial position of the property, ability to utilize information to make decisions and solve problems. Ability to delegate assignments and ensure completion. THE SUCCESSFUL CANDIDATE WILL HAVE: At least 3 years of experience in managing apartment communities/properties. 2+ years' experience managing property teams (maintenance and support staff). Experience with Word, Excel, Publisher, Outlook and internet. Experience with Multifamily software (ex. Real Page, MRI, Yardi, Knock, etc.) PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, sitting, walking. The employee must frequently lift and/or move items up to 20 pounds. Driving a vehicle. CORE VALUES: The Right Thing. The Right Way. Do what you say you are going to do. Say and listen to what needs to be said. Entreprenurial. Care. ACCOUNTABILITIES: Lead, Manage, Accountability Site Integrator Process Integration P & L Business Plan Remove Obstacles/Barriers Marketing Plans MRI Compliance & Reporting Customer Satisfaction WORK SCHEDULE This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6. READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM? Are you the right leader for this job leading a residential apartment community? If yes, please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Dietz Property Group is an Equal Opportunity Employer.

Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Profit sharing Training & development Who We Are: Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is built upon the Mathnasium Method™- the result of decades of hands-on instruction and development - and has changed the lives of children since 2002. Why Work with Us: At Mathnasium of Brecksville, we're passionate about both our students and our employees! We set ourselves apart by providing Math Learning Center Directors with: A rewarding leadership opportunity to transform the lives of 2nd-12th grade students A full-time, salaried position A fun, supportive, and encouraging work culture Opportunities for professional development Continuous training on education, sales, and management best practices All necessary curriculum and instructional tools If you are driven, motivated, and eager to make a difference, we would love to meet you! Job Responsibilities: Manage and oversee all aspects of day-to-day operations in the center Screen, hire, train, and schedule employees to effectively provide individualized instruction in a group setting via in-center, online, and/or hybrid delivery using the Mathnasium Method Lead and motivate team members by developing them professionally and personally Market the Mathnasium program by building school and community relationships Conduct sales by promptly responding to leads and successfully enrolling students Administer student assessments, identify learning gaps, and develop customized learning plans Provide exceptional customer service by building relationships with families and communicating student progress Monitor and grow overall center performance metrics, including profitability and student success Become proficient with digital educational materials and processes Support the maintenance of a safe and professional learning environment Qualifications: Passion for math and working with students Excellent interpersonal and organizational skills Ability to cultivate teamwork and balance various leadership responsibilities Eagerness to learn and be trained Exceptional math competency through at least Algebra I Proficiency in computer skills Completed Bachelor's Degree, preferred in education, math, or related field Previous management or leadership experience preferred Previous customer relationships & sales experience preferred All applicants are required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check. Compensation: $40,000.00 - $60,000.00 per year Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.

Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: * Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. * Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. * Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. * Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. * Supports clinicians to ensure timely and consistent responses to members and providers. * Provides guidance for clinical operational aspects of a program. * Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. * May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: * Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). * Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. * A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. * For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * * Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: * Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. * 1-2 years Utilization Management experience strongly preferred. * Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Details Kettering Health Main | Kettering | Full-Time | Days Responsibilities & Requirements Job Requirements: Master ‘s degree in education, business, healthcare administration or related field Bachelor of Science in Nursing Preferred Certified Patient Experience Professional (CPXP) Preferred 7+ years' experience in hospital setting, leading / collaborating with teams, delivering training and implementing customer service initiatives. Proven track record of successfully managing and improving patient satisfaction scores Communication:verbal / written communication needs to be clear and concise when communicating with patients, medical staff, hospital administrators, leaders, staff and volunteers Empathy:demonstrate the ability to understand another person's feelings and perspective Strategic Thinking:ability to plan and execute to achieve a goal Problem-solving:identify and resolve issues Data Analytics: use data to identify insights and drive improvement Influence: inspire change and accountability Collaboration:partner with leaders, physicians, staff and volunteers Technology:utilize software tools to track scores and measure the impact of changes on patient outcomes Interpersonal and Leadership: build strong relationships and rapport with colleagues Proficient in Microsoft Office Job Responsibilities: Champions and promotes KH's values, mission, and culture with enthusiasm and sincerity • Oversees and manages the daily operations of the patient experience department • Supports and demonstrates a culture of caring and service excellence as evidenced by rounding, words of affirmation, and serving as an advocate for the patient and family • Conducts regular coaching observations of best practice initiatives (bedside report, purposeful rounds, leader visits) • Leads regular cadence of patient experience review sessions with departmental leaders, communicating patient experience scores and collaborating with leaders/staff on strategies for improvement • Collects and analyzes data related to the patient experience • Identifies opportunities for improvement in the patient experience • Implements changes to improve the experience of care • Evaluates the effectiveness of changes made to the patient experience • Serves as a resource to staff on issues related to the patient experience • Attends meetings and conferences related to the patient experience • Keeps informed on best practices in the field • Manages time effectively in completing responsibilities • Presents a professional appearance in accordance with policy • Demonstrates awareness of and adherence to the organization's policies regarding patient confidentiality, corporate integrity, and privacy • Develops and utilizes formal and informal methods to seek patient and family feedback. Assists Vice President of Patient Services in identifying members and facilitating Patient and Family Advisory Councils • Presents at network orientation and campus orientation • Work with Network team to implement process for gathering “patient stories” • Practices proper telephone etiquette, elevator courtesy, walk others to their destination, promote atmosphere for a healing environment • Demonstrates ability to communicate effectively with patients, families, and all levels of leadership • Provides orientation and education on Press Ganey platform and reports • Recognizes and rewards department performance and staff behaviors promoting a positive impact on the patient and family experience • Facilitates the Daisy and Sunflower Awards Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Position Title Program Director, FAME-R Position Type Admin/Professional Department Executive Education Full or Part Time Full Time Pay Grade MN11 Information Department Specific Information Join NEOMED Executive Education in Transforming Clinical Research Training Exciting and Growing Educational Role for Innovative Clinical Researcher Join a team of educators revolutionizing the professional and workforce development opportunities in Northeast Ohio related to clinical research theory and practice. Why You'll Love This Role: * Excellent Compensation & Benefits: Receive a competitive salary, comprehensive health and retirement benefits, professional development support, and generous paid time off. * Educational Impact: Teach and mentor healthcare professionals in a dynamic academic environment dedicated to empowering those interested in taking an academic formal approach to their research interests. * Work-Life Balance: Enjoy a regular work schedule with the ability to work from home up to two days per week after six months of employment. * Regional Exposure: The individual in this role will have the opportunity to interact with healthcare professionals from all over Northeast Ohio. The Program Director, FAME-R role allows you to enjoy the excitement of professional clinical research with the benefits of working in a higher education setting. Starting Salary Range: $68,075-$81,690, commensurate with experience. Benefits & Perks NEOMED is committed to supporting your health, well-being, and long-term success-both at work and beyond. Our comprehensive benefits package is designed to help you thrive. Healthcare Coverage Competitive medical, dental, and vision insurance through Medical Mutual Flexible Spending Account (FSA) or Health Savings Account (HSA) Short-and long-term disability coverage, Long-term care coverage options, and Life insurance Retirement State retirement plan with 14% employer matching to help you plan for the future Paid Time Off Generous vacation and sick leave, in addition to 11 paid holidays each year Additional Benefits Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification Employee wellness activities and initiatives that support a healthy work-life balance Summary The Program Director of the Fellowship in Academic Medicine - Clinical Research (FAME-R) program is responsible for serving as subject matter expert in all aspects of the program and leading program administrative functions. Principal Functional Responsibilities Program Leadership and Curriculum Oversight: Lead FAME-R program curriculum development, review, and content creation. Recruit and supervise program instructors, as necessary. Partner with subject-matter counterparts at affiliate organizations to ensure the program meets customer needs. Support program marketing, registration, and learner selection, as needed. Meet regularly with the Executive Director for Executive & Affiliate Education to provide program updates and collaborate on program development and administration. Lead curriculum content development as subject matter expert in structuring and conducting health sciences and translational research studies. Coordinate all program events and learning environments, online and in-person. Student Support and Assessment: Mentor and coach program learners. Promote the professional development of learners in the program by connecting them with resources and other NEOMED Executive Education opportunities. Collaborate with the Executive Education support team to ensure a high level of customer service and responsiveness to learners' needs and questions. Attend synchronous learning sessions as needed. Supervise completion of learner assignments and program progression. Meet with learners requiring additional support. Evaluate learner assignment submissions and final projects. Executive Education Instruction: As workload, experience, and educational qualifications permit, instruct and mentor learners in other Executive Education programs at the discretion of the Executive Director for Executive & Affiliate Education. Budget and Administrative Responsibilities: Manage and prepare annual FAME-R program budget. Provide program and content-specific marketing materials to support Executive Education marketing goals and strategies. Prepare program reports as requested by the Executive Director for Executive & Affiliate Education Program Evaluation: Assess, improve, and report on the program based on learner feedback and program review outcomes. Oversee administration of learner outcomes assessment and program evaluation. Miscellaneous Duties: Perform other duties as assigned. Qualifications * Terminal doctoral degree in relevant field (e.g., MD, DO, PhD) or commensurate research experience * Three years' experience leading health sciences or translational research. * One year's experience teaching in a health or life sciences setting. Preferred Qualifications * Experience in curriculum development or instructional design for adult education. Physical Requirements Must be able to utilize a phone, computer and other office equipment. Must be able and willing to travel to off-site events and educational sessions. Posting Detail Information NEOMED Campus Safety Guidelines In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience. Close Date