Dispatcher jobs in Columbia, SC

The Dispatcher helps the Supervisor direct the day-to-day route operations. Duties involve daily communication and interaction with operators. Must organize and conduct activities to assure safe, cost-effective, on-time operating performance. The Dispatcher may also transport passengers over specified distant points according to a set time schedule based upon staffing levels and assist with training as needed. This position reports to the Dispatcher I/Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Overseeing routing and scheduling of vehicles; dispatching vehicles and providing timely information to operators on the streets; taking all scheduling and operator complaints, reporting to Supervisor or resolving problems directly with the customer. Providing solutions to drop-off and pick-up problems; assisting with no-shows or providing information to assist any and all emergency weather or vehicle breakdowns situations. Promptly addressing any field problems such as accidents, breakdowns, delays, etc. and maintaining a log of such occurrences; enforcing GoTriangle's Work Policies, Rules and Procedures; FTA, ADA and DOT guidelines regarding transit operations. Providing high-level customer service when fielding calls from customers needing to schedule trips or ask general questions. When taking reservations, efficiently receives all ride request information from callers and repeats information received to confirm accuracy; records type of service/related information accurately on each ride request; and establishes rapport and professional confidence level with passengers as well as being sensitive to passenger's needs. When scheduling, creates an accurate scheduling framework for dispatching; insert, change, and move trips to promote and maximize efficiency; promotes the safety of all operators and passengers; prioritizes and responds effectively to changing situations; reviews status of service delivery and responds to inquiries regarding individual ride status; and informs passengers of any changes to previously scheduled trips. Performing other routine office duties or special projects as assigned such as reviewing and correcting payroll data entry errors and driving routes if the need arises. Other duties as assigned. MINIMUM QUALIFICATIONS AND REQUIREMENTS High school diploma preferred but not required. Valid North Carolina Driver's License at the appropriate classification. Must have or be able to obtain a class B Commercial Driver's License with passenger endorsement. Four years of related experience in customer service or dispatching. Six years of driving experience, possession of a good driving record, and the ability to drive in all types of adverse weather. Must be able to report to work during Adverse Weather conditions. Maintain excellent attendance including during adverse weather. Portray a positive and professional attitude. Must be proficient in use of office equipment including a PC. Demonstrate proficiency in all bus operator duties. Must be knowledgeable of the fare box procedures, collect the proper fare, and issue proper fare media. Must be able to meet the Department of Transportation physical requirements and maintain a DOT card. An equivalent combination of related education and experience may be substituted for the above stated minimums excluding High School Diploma, GED, Licenses, or Certifications. Working Conditions: While performing the duties of this job, the employee frequently works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals and vibration. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while at operating facilities, during which the incumbent should observe all policies and procedures, safety precautions and regulations, and use all protective clothing and devices provided. Schedule is flexible and employee must be available to work all shifts-AM, PM, Nights and Weekends as needed. Working special events or holidays may also be required. Must be willing to do whatever runs scheduled with a smile. Schedule is fluid; it changes at any given moment, so must be ready to change runs when necessary at a moment's notice. Will supervise on Saturday shifts as necessary. Employee must also demonstrate reliability. Comes to work every day, and on time. Maintains an excellent attendance record, and may be required to perform extra runs or work overtime assignments. Physical Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. EEO Statement: GoTriangle is an equal opportunity employer. We are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and employment practices. Decisions are made without regard to race, color, national origin, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity, marital status, creed, religion, protected veteran and military status or other applicable legally protected characteristics. Accommodations: GoTriangle is firmly committed to a policy of nondiscrimination in employment and to a program of achieving total equality of opportunity for all applicants. If you require reasonable accommodation because of a disability for any part of the application or hiring process, please contact ************. Please indicate the specific assistance needed. Only those candidates regarded as the best and most highly qualified will be directed to the hiring manager for an interview.

Job Description 1st Shift: Thursday through Monday 8:00AM - 5:00PM This Transportation Dispatcher has a high degree of professionalism, attention to detail and accuracy, excellent computer and data entry skills, as well strong problem-solving and follow-through skills. They will also be a main point of contact for OTR drivers during night shift. Assure all routes depart and arrive to customers on time. Assist drivers with over the road break down issues or with telematics communication issues. Assure all route data is correct and up to date within Paragon. Duties may include using telephone, or computer to transmit assignments and compiling statistics and reports on work progress. Job Responsibilities: Be a main point of contact for over the road drivers. Assure all routes depart and arrive to customers on time. Keeps open communication channels with drivers by answering questions and explaining McEntire policies and procedures. Assist drivers when they have issues with tablets or issues within XRS Update Order Fill data Update Transportation Management System Track drivers both inbound and outbound Update Paragon and XRS departure/arrival data Scheduling backhauls for our company Maintaining a good relationship with our customers Perform other related duties as needed (and as qualified) Minimum Qualifications: High school diploma or equivalent Background in Transportation or Logistics or Supply Chain (preferred) Strong organizational skills Highly proficient in Microsoft Office applications, mainly Excel Knowledge of Paragon or a transportation system (preferred) Knowledge of DOT regulations Other Information: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Job Posted by ApplicantPro

The purpose of this position is to facilitate calls for service from the public to animal control officers. This class works under general supervision, independently developing work methods and sequences. The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. * Performs routine clerical duties which include: screening incoming calls; taking and transmitting messages; entering data; and making photocopies. * Greets visitors; checks in animals and places them into the intake rooms. * Responds to requests for information from the general public, staff, and/or other interested parties; responds to emails and voicemails as appropriate; answers routine questions; and directs callers/visitors to appropriate locations or staff. * Keys in complaints and animal records; dispatches information about complaints to Animal Control Officers in the field. * Provides animal care by microchipping, schedules spay/neuter services. * Schedules facility repairs. * Assists with community outreach and management of volunteers. * Performs related work as assigned. REQUIREMENTS: * Requires High School graduation or GED equivalent. * Over six months and up to and including one year of related experience or an equivalent combination of education, training, and experience. * FEMA Introduction to ICS (ICS100), Basic ICS (ICS200), FEMA NIMS A Introduction (IS700), FEMA National Response Plan (NRP) An Introduction (IS800). * Must possess and maintain a valid state driver's license with an acceptable driving history. All applicants tentatively selected for a position with Beaufort County will be required to submit to urinalysis to screen for illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.

Jim Hudson Buick, GMC, Cadillac is hiring a motivated and enthusiastic Service Dispatcher to plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customers. We value our employees and invest in their success. We offer: $60,000-$80,000.00 per year Relocation assistance possible for the right candidate Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Christmas Bonus Career advancement opportunities A positive and professional work environment Responsibilities - Production Manager: Implements and maintains an effective dispatch system. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Requirements Requirements - Production Manager: Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Resume must be uploaded for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass background test and drug screening prior to employment! We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Schedule: Sunday, Monday, Thursday and Friday 6:00pm-4:30am. * Pay rate: $20.25 to $26.25 per hour. * Class A CDL is preferred. * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************

Job Description Blythewood Heating & Air, your reliable HVAC partner in Greater Columbia, SC, is seeking a Dispatcher to join our team. As a family-owned business, we pride ourselves on providing top-tier customer service to both residential and commercial clients. Schedule: Monday - Friday, 8:00 am to 5:00 pm Pay Range: $15.00 to $20.00 an hour, depending on experience Responsibilities: Schedule and dispatch service technicians for HVAC repair and installation jobs. Communicate with customers to confirm appointments and provide status updates. Monitor service requests and coordinate logistics to ensure timely responses. Maintain accurate records of jobs, equipment, and client information. Qualifications: Experience in dispatching, preferably in the HVAC or service industry. Strong organizational skills and attention to detail. Excellent communication and customer service skills. Ability to multitask and manage time effectively.

Job Description Job Title: Service Dispatcher - Ford Job Type: Full-time Classic Ford Lincoln of Columbia, part of Mills Automotive Group, is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a self-starter with excellent organizational skills and a strong ability to lead a team. In this role, you will be responsible for increasing production in the shop, ensuring the flow of work is moving smoothly, maintaining a clean and organized shop environment, and supporting the Shop Foreman with technician training. This is a hands-on leadership position, working directly with the Service Manager, Service Advisors, Shop Foreman, and technicians to oversee day-to-day shop operations. Key Responsibilities: Lead and Manage the daily operations of the service department to maximize efficiency and meet production goals. Increase Shop Productivity by effectively managing work flow, reducing downtime, and ensuring vehicles move quickly and efficiently through the repair process. Maintain a Clean Shop Environment: Ensure that the shop is well-maintained, organized, and meets safety standards. Assist with Technician Training: Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians. Collaborate with Team Members: Work directly with the Service Manager, Service Advisors, and technicians to ensure communication is clear and the service department is operating efficiently. Monitor Service Progress: Ensure that work is being completed within the expected timeframes and to high standards of quality. Foster a Positive Work Environment: Lead by example, maintaining a productive, supportive, and team-oriented atmosphere in the shop. Optimize Service Flow: Identify and implement process improvements to enhance the efficiency and effectiveness of the service department. Qualifications: Minimum 5 years of service experience in an automotive service department, with at least 2 years in a leadership or supervisory role. Proven ability to lead a team and manage day-to-day operations in a fast-paced environment. Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively. Exceptional people skills with the ability to motivate and communicate with a diverse team. Ability to train and mentor technicians, helping them grow and stay current with industry advancements. A proactive, self-motivated individual with a hands-on approach to problem-solving. Experience working in an automotive service environment, preferably with Ford vehicles. Strong attention to detail and commitment to delivering high-quality service. What We Offer: Competitive Salary with excellent income earning potential. Production Bonuses to reward your hard work and success. Comprehensive Benefits package, including 401K, Dental, and Medical insurance. Paid Vacation and Paid Training opportunities. A Positive Work Environment with an experienced, motivated team. Opportunities for Advancement within Mills Automotive Group, one of the largest automotive networks with 37 stores. About Us: Classic Ford Lincoln of Columbia is part of Mills Automotive Group, a well-established name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency. How to Apply: If you're an organized, self-motivated individual with a passion for leadership and the automotive industry, we want to hear from you! Please submit your resume and cover letter to our HR team at [insert email/website] or apply directly through our website. This is a fantastic opportunity for someone looking to make an impact and grow with an exciting, fast-paced service department!

Dispatcher will schedule vehicles to pick up and drop off clients for their medical appointments safely and on time. Dispatcher will be able to look at the particulars of the scheduling needs and makes the necessary adjustments. Dispatcher will be able to take into consideration factors such as the number of passengers per trip, the drivers who are available, the length of the trip, and appointment times. Dispatcher will work as part of a team to reach transportation benchmarks for Transportation Services. The job's purpose is to assure timely scheduling and dispatching of drivers for the provision of and maintenance of a caring environment for non-emergency clients while providing transport service as appropriate for the needs of the client. Represent the spirit of Southeastern Life Center, with its primary focus on removing the barriers to recovery for the clients we serve. Essential Duties and Responsibilities: Dispatchers will coordinate the transportation schedule for each day and/or week and inform drivers of their assignments for the day and/or week. The Dispatchers must also be able to appropriately schedule last-minute trips so that clients reach their appointments on-time.· Problem Resolution: Things can go wrong on a trip. A vehicle might get a flat tire or there might be an unexpected roadway closure, unforeseen situations arise Dispatchers will have to take action to make things right and limit disruptions so that client arrives safely and on-time to their scheduled appointments. Maintaining Communication: Dispatchers will serve as a liaison between different departments and people. They correspond with maintenance to see which vehicles are available and when out-of-service ones will be returned to the fleet. They talk to drivers to ensure the trip is going as planned. They field messages from customers wanting to confirm arrival time or calling with complaints about their trip experience. Reporting: Dispatchers are crucial in accurate reporting for the company. Dispatchers will provide detailed accounts of activities to assess patterns for inefficiencies. They will also be responsible for completing all required paperwork on time and with minimal errors. Monitoring Safety: We are committed to the safety of our clients and dispatchers are critical in this role. Dispatchers will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules. If one of a transportation dispatcher's vehicles is involved in a roadway situation, he or she needs to decide the safest course of action, such as getting emergency help. Adhere to compliance programs with state and federal regulations, including those imposed by the Department of Transportation (DOT). Maintain up-to-date data in appropriate software systems. Following up with any accidents/incidents that might have arisen during the transportation of individuals and performing investigating reports as needed. Coordinate with community providers in need of transportation services for their clientele through our contractual agreements Provide fill-in as needed to provide transportation services in the event of staff vacancy. Report facts concerning accidents or incidents to control and hospital personnel in accordance with the organizational policy Take part in staff development programs and/or undertake further training if and when required opportunities Comply with the data protection measures and do not disclose personal information regarding patients or other employees to unauthorized personnel. Other duties as assigned ADDITIONAL SPECIALIZED KNOWLEDGE/SKILLS · An excellent working knowledge of NEMT Dispatch system Ability to keep a level head in a busy environment to rectify issues quickly and efficiently. Ability to think ahead and anticipate potential problems, such as allowing extra time during stormy weather. Managing time wisely both to be an effective employee and to spot ways in which transportation routes and procedures could be improved A commitment to teamwork since the job entail working with a variety of people Incumbent in the Transportation Dispatcher role are able to work as a member of a healthcare interdisciplinary team with a focus on ensuring successful recovery and overall mental health for clients. Incumbents must demonstrate an ability to apply age-appropriate principles of communication and clinical practice relevant to adolescent, adult, and geriatric patients. Must have experience with mental illness and/or substance abuse inclusive of activities therapy, group psychoeducational counseling, and/or milieu therapy. Incumbent must demonstrate competence in the use of equipment and application of procedures before being allowed to perform independently. ORGANIZATIONAL RELATIONSHIPS: Supervises: NA Reports to: Transportation Manager ACCESS TO INFORMATION: - Demographic: consumer information such as name, date of birth, address, etc. - Clinical: None - Organizational: unit and organizational policies and procedures -Knowledge based: access to Information Resource Center reference resources Supervisory Responsibilities: This position oversees staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE : Minimum Required: Good people skills with a caring and polite manner. Must have a valid NC driving license with no more than 3 penalty points. Preferred: Previous driving experience of working in patient transport. CPR, first aid, NCI and/or role related certification within 3 months of hire. PASS Basic certificate CTAA training within 90 days of hire PASS Wheelchair certificate Hands On training required with certified trainer within 90 days First Aid/CPR card or certificate within 30 days Defensive Driving certificate within 90 days Americans with Disabilities Act (ADA) - completed upon hire and annually Emergency Procedures for Vehicle Operations - completed upon hire and annually Drug test completed upon hire/ Required Skills/Abilities Must have strong operations experience. Excellent communication skills and must be able to interact with all levels of personnel. Must be a positive team player and have the ability to work harmoniously and effectively with staff, customers, contractors, suppliers/vendors, colleagues and Management. Attention to detail and organizational skills. Must have the ability to set and manage changing priorities and exhibit good time management and multi-tasking skills. Effective problem-resolution skills. Excellent customer service skills are required. Experience with computers and Microsoft Office, including the ability to learn, comprehend and utilize new computer programs. Experienced with Routing, GPS software, and all other relevant software platforms. Automotive maintenance experience preferred. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed in an office environment, with a moderate noise level. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Movements including but not limited to prolonged periods of sitting at a desk and working on a computer, occasional standing, walking, bending, and reaching are required. Regularly required to use hands to handle or feel; talk; see; and/or hear. Specific vision abilities required by this job include close vision and color vision. Must be able to lift up to 15 pounds at all times. This position is subject to random mandatory drug testing.

Job Details Hudson Nissan of North Charleston - North Charleston, SC $75000.00 - $90000.00 Salary/year Open to ClosingDescription $75-90k Annual Earning Potential Internal Growth Opportunities Hudson Nissan of North Charleston, a Hudson Automotive Company, is actively seeking a Service Dispatcher to join our award winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 49 dealerships and more than 3,000 employees throughout 8 States concentrated in the Southeast. Why choose Hudson Nissan of North Charleston and Hudson Automotive Group? Competitive Production Based Pay Plan (Our Service Dispatchers can earn $80,000+) Climate Controlled Facility Company Funded Continued Manufacturer/Specialty Training Previous Automotive Technician Experience Preferred Service Advisor/Lane Manager Experience Preferred SUMMARY: Plans, organizes, leads, and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. ESSENTIAL DUTIES: Essential Duties include the following. Other duties may be assigned. Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Provides technical support for technicians when necessary. Checks progress of each repair order throughout the day. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation. Checks progress of each repair order throughout the day. Maintains high quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Road test vehicles to quality check work performed. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Assists technicians in developing their skills and competencies. Train members of the service department thoroughly in various vehicle maintenance and repair responsibilities. Ensures that all department employees receive appropriate manufacturer training. Monitors shop condition, including cleanliness, safety, and condition of shop equipment. Reports problems to the Service Manger or dealer. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department-contact special order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Strives for harmony and teamwork within the department and with all other departments. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k Paid Vacation/Holidays Yearly accruable PTO Employee development through training and advancement opportunities Employee discounts on products & services We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description York School District One Transportation Services TRANSPORTATION DISPATCHER Qualifications: High school diploma or equivalent Minimum of one year of experience in an office setting preferred Two years of experience in public or student transportation preferred Experience as a route planner or dispatcher preferred Effective oral and written communication skills Basic computer skills (routing software knowledge preferred); Such alternatives to the above qualifications as the board may find appropriate and acceptable Reports To: Transportation Supervisor Job Goal To assist in communications within the transportation department (i.e., bus drivers, district personnel and the public). Performance Responsibilities The specific duties will include, but are not limited to, the following activities: Work under the direction of the district transportation supervisor; Accept bus trouble calls, coordinate replacement buses and drivers, advise bus shop personnel on the type of problem and location of the bus; Advise building officials and parents of route changes, bus changes, late arrivals and departures; Receive and respond to phone calls from parents or the public concerning transportation by providing information or referring calls to appropriate staff members; As necessary, make copies of route descriptions for substitute drivers and help them review the route on a map; Communicate with drivers via the transportation communication system regarding routes, emergencies and student problems; Follow established protocol for contacting state, district and emergency personnel in the event of a bus accident or other emergency situation. Specific Job Requirements Minimum requirements include, but are not limited to: Ability to work effectively under pressure; Ability to make independent decisions; Ability to maintain accurate records; Ability to maintain confidentiality; Ability to operate communications systems including the district's two-way communication system; Ability to schedule and coordinate activities; Ability to communicate and work effectively with school district personnel and school bus shop personnel; Ability to effectively work with and direct bus drivers; Ability to maintain cooperative and effective communication with administrators, students, parents, public and other department employees; Ability to read and interpret road maps; Knowledge of student transportation rules and regulations; Knowledge of district, state and federal regulations, policies and requirements pertaining to driver training and student safety. Terms of Employment: 210 days per school year; salary and work year to be established by the Board Paid on administrative support scale group 2 Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Support Service Personnel.

Join Our Team as an HVAC Service Dispatcher! Please, no calls. All candidates must apply online. Our Service Dispatchers play a crucial role in managing technician schedules to ensure service calls are conducted efficiently and profitably. We believe our dispatchers are vital to our team's success, providing support that keeps operations running smoothly. As a Service Dispatcher, you will handle service requests, assess prioritization needs, and accurately schedule work orders. Your attention to detail is essential as you review technician notes and job details, and maintain clear communication with managers, technicians, and customers. We have two 4/10 shifts available, Monday - Thursday 7:00 am to 6:00 pm, or Tuesday - Friday 7:00 am to 6:00 pm. If you are proactive, quick-thinking, and adaptable to changes, while providing exceptional customer service with a positive attitude, we want to hear from you! What are you waiting for? Apply now! Our hiring managers are excited to meet dedicated individuals ready to contribute to our HVAC success! Horne is proud to offer: * Competitive Pay: $22.00 - $25.00 per hour based on experience, with opportunities for bonuses based on departmental profitability * Performance Bonus Opportunities * Year-Round Work Stability * 2+ Weeks Accrued Paid Time Off in your first year * 5 Paid Holidays and Your Birthday * Medical, Dental, Vision, Life, Hospital Indemnity & More * 401(k) with 3% full match and partial match on 4-5% * Opportunities for Growth & Advancement * Ongoing Training & Development * Quarterly incentives for achieving goals * Fun Company Events and Team Building Activities Why Work With Us? * Strong Team Culture: Join a supportive environment where your growth and well-being are prioritized. * Top-Notch Leadership: Our leaders focus on employee development and provide regular check-ins. * Additional Earning Potential: Competitive pay with opportunities for extra commissions and spiffs. * Company Events and Trips: We celebrate our team with quarterly events and annual parties, with past trips to Vegas, the Dominican Republic, and more! Required Qualifications: * At least 2 years of coordinating or dispatching experience (working for an HVAC, plumbing, electrical, or related industry is a plus, but not required) * At least 1 year of call-center-based customer service experience * Excellent written and verbal communication * Excellent organization and multitasking skills * Ability to work consistently and successfully in a fast-paced environment * Ability to work independently * Experience with Service Titan is a plus, but not required

Job Description EAC Heating & Air is looking for our next rockstar! We have been proudly serving the communities of Hilton Head Island, Bluffton, Okatie, and the surrounding areas for over 30 years. With years of industry experience under our belt, we're all about keeping things cool (or warm!) with top-tier HVAC products and services. Our dedication to excellence has earned us the prestigious Carrier's President's Award - 6 times! But what really fires us up? Delivering outstanding customer satisfaction backed by expert knowledge and a passion for superior service. When you choose to be on our team, you're a part of a team that truly cares! We are currently seeking a highly motivated and professional Service Dispatcher to join our team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong sense of self-motivation. The ability to multitask, remain flexible, and perform efficiently in a fast-paced environment is essential for success in this role. Why Work for Us? Family-Owned with Over 30 Years of Experience: As a locally owned business with more than three decades of service in the area, EAC Heating & Air offers a stable, supportive environment where you can grow professionally. Outstanding Reputation: With a stellar reputation backed by 5-star Google reviews, you'll be part of a company that is trusted and highly regarded by its customers. Consistent Year-Round Work: Enjoy the stability of consistent, year-round work, ensuring a reliable income and job security in a dynamic industry. Career Development Opportunities: As a growing company, EAC Heating & Air provides excellent opportunities for career advancement, allowing you to develop and refine your skills as the business expands. Positive Team Environment: Become part of a team that values strong relationships, where every member is friendly, supportive, and committed to creating a collaborative work culture built on mutual respect. Position Summary: The service dispatcher is responsible for managing the daily schedules of service technicians, ensuring efficient dispatching as service calls are completed. This includes coordinating return trips with customers when parts are available and maintaining the on-call schedule for technicians. The role involves keeping the customer database up to date with accurate information and maintaining clear, concise communication with department managers, employees, and customers. Work Schedule: Monday to Friday, 7:30 am to 5:00 pm with a 1-hour lunch break Compensation: $23 - $26 per hour, based on experience, plus spiffs & benefits. On average our dispatchers are making $60,000+ yearly. Our Benefits: 60% -70% company paid medical insurance for the employee 50% company-paid medical insurance for the dependents 50% company-paid dental and vision insurance Company-paid short & long-term disability insurance Company-paid life insurance 6 paid holidays Starting at 5 paid vacation days after 1 year of employment IRA with 3% company match Qualifications: HS diploma, GED, or equivalent Minimum a year of dispatching experience in the service industry 5+ years of customer service or dispatching experience Advanced customer service skills Strong attention to detail & ability to prioritize Strong multitasking & problem-solving skills Clear & professional communication Geographical knowledge of service area or map reading skills Knowledge of the HVAC industry is recommended but not required Intermediate computer skills (proficiency with MS Word, Excel, Outlook) Experience with Service Titan software is a plus

Job Description Operations Dispatcher (Part Time) - Help run the airport! Wilmington International Airport (ILM) is growing 75%! In anticipation of the growth, we are opening exciting career opportunities up to the community with the addition of an Operations Dispatcher. We really look forward to welcoming new teammates to join in our success. Working at ILM: ILM is still a relatively small organization and that allows our employees to know one another, supporting a close-knit but high-performing culture. The airport is best known for a coastal feel that allows for easy travel. We are able to offer an exceptional experience to our passengers thanks to the efforts of our great ILM team. Operations Dispatchers are critical to our 24/7/365 success. We Believe In: * Our Values: • Teamwork for Results • Take Responsibility for Resources (Work/Time/Resources) • Communicate for Success and Efficiency • Use Integrity and Follow the Golden Rule • Respect Diversity because it Drives Innovation • Providing Customer Service is Everyone's Job * Total safety and regulatory excellence. * Promoting from within and growing our talent - we are proud of our track record; we regularly promote from positions at any level. * Constantly improving. We look for and are open to improving the way we work. We value our employee's feedback and believe continuous improvement is necessary to continue our growth path. The Position: We are looking for a part-time Operations Dispatcher. The pay we are offering is $16.45 an hour. Reporting to the shift supervisor, an Operations Dispatcher answers all incoming emergency and non-emergency calls to the Public Safety Office and dispatches information and personnel accordingly. Maintains department files and keeps computer entries up to date. Monitors airport security cameras and access control system and dispatches officers or operations personnel to alarms. Maintains radio communications with all airport staff as required. Performs all emergency related duties as required. Serve as TSA Trusted Agents as required. Understands all internal as well as external airport customers, knows who they are, and anticipates and meets their expectations through quality service in accordance with the airport Mission, Values and Vision. Requirements/Qualifications: • Physical Demands: Some exposure to aircraft noise and fuels, daily contact with chemicals and airport construction. Potential exposure to aircraft and vehicle accidents. Position requires much standing, bending, kneeling, reaching, climbing, pushing, pulling, lifting and walking. Some exposure to inclement weather. • Working Conditions: Working hours are routinely 24 hours a week dependent upon scheduled shift. Must be willing to work any shift, weekends and holidays. Due to the nature of responsibilities, may require longer work hours in order to complete assignments. • Education/Knowledge: High School diploma or GED. Must possess a valid North Carolina Class “C” driver's license with an acceptable driving record and the ability to maintain insurability by ILM. Must also be qualified to obtain a North Carolina Class “A” driver's license. • Experience: Previous dispatcher experience is preferred. Airline or aviation related experience also preferred. • Skills/Aptitudes: Must be able to react quickly and calmly in emergencies. Must be able to physically perform basic functions of climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, pulling and lifting. The Location: ILM is in Wilmington, NC off of 23rd Street. Wilmington was voted one of the “South's Best Cities” by Southern Living in 2019 and is well-known for its quality of life. Easy commute within Wilmington/Leland. ~30-minute commute from Hampstead, Burgaw, Carolina Beach. Why Should You Apply? • ILM is experiencing exciting growth - the $60 million terminal expansion project is well-underway! • 2018 recipient of the Airports Council International North America's (ACI-NA) Brand Identity Honorable Mention Award. • On-the-job training and exposure to a niche industry - airport operations. • We believe in investing in our community and do so by supporting not-for-profit partners through volunteerism and donations each year. Job Type: Part-time Benefits: • Employee Airline Ticket Stipend Schedule: • 24-hour work week • Day shift • Holidays • Night shift • Overtime • Weekends as needed Education: • High school or equivalent (Required) Shift Availability (Choose one of the below): • Fri, Sun, Mon: 12P-8P or • Thu, Fri, Sun, Mon: 12P-6P Work Location: On site/In person Shift availability (Choose one of the below): • Fri, Sun, Mon: 12P-8P or • Thu, Fri, Sun, Mon: 12P-6P

Blue Ridge NC Logistics LLC is a fast-growing Amazon Delivery Service Partner (DSP) based in Tarboro, North Carolina. We are committed to excellence in safety, reliability, and customer satisfaction. As we continue to expand, we are seeking a Senior Operations Dispatcher to join our leadership team and help oversee daily operations, route performance, and driver support. If you are a motivated, organized, and detail-oriented leader who thrives in a fast-paced environment, we'd love to hear from you. Job Description What We Offer: Competitive salary (commensurate with experience) Full benefits package including Health, Vision, Dental, Life Insurance, and 401(k) Opportunity for growth and leadership within the organization Performance-based incentives and bonuses Supportive, team-oriented work environment Responsibilities: The Senior Operations Dispatcher plays a key role in ensuring successful daily delivery operations. You will: Oversee dispatch operations for all delivery routes and ensure on-time performance Monitor route progress and proactively resolve issues related to delays, safety incidents, or customer escalations Manage, coach, and support Delivery Associates (DAs) to meet company performance and safety standards Track and analyze operational metrics such as on-road performance, route completion, and station compliance Coordinate with Amazon station management, Driver Support, and Safety teams as needed Assist in scheduling, route planning, and daily logistics coordination Maintain clear and professional communication across all levels of the organization Enforce compliance with all company and Amazon policies, including DOT and safety requirements Prepare shift handoff reports and identify process improvements for greater efficiency Qualifications Requirements: Must be 21 years of age or older High school diploma or equivalent (Bachelor's degree preferred) 2+ years of logistics, dispatching, or operations management experience (Amazon DSP or similar preferred) Strong leadership, communication, and problem-solving skills Ability to work flexible hours, including weekends and holidays Proficiency with technology tools (Excel, Slack, GPS systems, routing dashboards, etc.) Ability to manage multiple priorities in a fast-paced environment Commitment to safety, accuracy, and team collaboration Preferred Qualifications: Experience managing delivery operations or fleet management Knowledge of Amazon DSP metrics (DSB, On-Road Compliance, DA metrics) Bilingual in English and Spanish is a strong plus Experience leading teams of 20+ employees Additional Information At Blue Ridge NC Logistics, we believe in supporting and developing our people. Our leadership team works side by side with our drivers to ensure every delivery is made safely and efficiently. If you're looking for a career with purpose, growth, and teamwork - join us as we safely deliver smiles across North Carolina.

Job DescriptionDescription: Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements: High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy

This position is responsible for overseeing Fuel Truck Drivers to meet customer needs and resolve issues while ensuring the highest level of safety. Primary Responsibilities Maintains an up-to-date listing of assigned drivers Ensures access to an up-to-date route sheet for each scheduled route Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers Maintains an accurate daily attendance roster of drivers Demonstrates a comprehensive knowledge of DOT regulations Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, reloading with minimal downtime and efficient route planning Ensures that drivers clock their times accurately and that any write-in time is accurately reflected on the daily report Coordinates with drivers to resolve any issues, problems, or concerns that arise during delivery Perform a variety of clerical support duties as assigned Benefits We offer a full benefits package including, health, dental, vision, and more 401(k) plans with company match Company paid life insurance and short-term disability Eligible for monthly bonus Paid time off Six paid holidays Requirements Excellent communication and customer service skills Must be available to take calls on weekends and evenings Must have at least 2-3 years of experience in previous fuel dispatch

The Emergency Communication Call Taker position is devoted to emergency 911 telecommunications and non-emergency call taking. Incumbents perform semi-skilled and technical work in answering calls requesting emergency service; providing routine, non-technical information and referring all other inquiries; extracting call information, and when instructed providing pre-arrival instructions based on protocols. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion. Must be able to work nights, weekends, holidays, and report to work during emergency and disaster events including inclement weather. As initial communication will be made through email, please ensure your email address is typed correctly on your application and governmentjobs.com profile. Also, please remember to check your spam folder frequently for messages regarding the hiring process. The training academy is scheduled to start on 02/19/2026. The process may include the following: * Job Application Review * Skills Testing Session * Virtual Interviews on Microsoft Teams * Criminal History Investigation * Psychological Evaluation * Employment Reference Check * Controlled substance testing, physical, and health assessment ________________________________________________________________________________ Virtual information sessions will be held on the dates listed below through Microsoft Teams Tuesday, December 2nd at 7:00 PM - 8:00 PM Microsoft Teams Need help? Join the meeting now Meeting ID: 224 835 491 996 56 Passcode: 6Pc2PH3T Dial in by phone ***************,,918078098# United States, Raleigh Find a local number Phone conference ID: 918 078 098# For organizers: Meeting options | Reset dial-in PIN ____________________________________________________________________________ Thursday, December 4th at 11:00 AM - 12:00 PM Join the meeting now Meeting ID: 251 001 749 197 75 Passcode: xT7iQ2En Dial in by phone ***************,,40743587# United States, Raleigh Find a local number Phone conference ID: 407 435 87# For organizers: Meeting options | Reset dial-in PIN ____________________________________________________________________________ Saturday, December 6th at 10:00 AM - 11:00 AM Join the meeting now Meeting ID: 299 828 926 494 71 Passcode: wF23SJ3G Dial in by phone ***************,,186223135# United States, Raleigh Find a local number Phone conference ID: 186 223 135# For organizers: Meeting options | Reset dial-in PIN The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. * Receives and responds to emergency 911 and non-emergency public safety calls; obtains and records information provided by callers; prioritizes actions; provides pre-arrival instructions according to predetermined protocols. * Receives general inquiries and provides routine, non-technical information; refers non-routine calls and requests to appropriate staff member or department. * Enters, deletes, verifies and queries criminal justice information system data on behalf of law enforcement agencies; communicates pertinent system information to officers and agencies over phone as well as over the radio. * Performs call back on disconnected calls; determines nature and location of issue and required services; and enters information in system as needed. * Performs other duties of a similar nature and level as assigned. Education and Experience: High School diploma or G.E.D. equivalency; Less than 1 year experience in emergency communications, or a related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications: * CPR certification Preferred Qualifications: * Ability to obtain and maintain certifications in the following. The City of Raleigh assists with obtaining these certifications: * North Carolina Office of EMS Credentialing * Division of Criminal Information (DCI) and National Crime Information Center (NCIC) certification * Emergency Medical Dispatch (EMD) * Emergency Fire Dispatch (EFD) Knowledge of: * Standard practices, methods and materials of assigned work. * Practices and methods of coaching and leading the work of others (based on assignment). * Techniques and methods for organizing, prioritizing, assigning and monitoring work. * Business math concepts. * Filing and record-keeping principles. * Occupational hazards and applicable safety principles and practices. * Uses and properties of supplies and equipment. * Applicable federal, state and local laws, codes, regulations. * Customer service principles. * Specialized equipment relevant to area of assignment. * Modern office technology. Skill In: * Obtaining and relaying pertinent and timely information. * Assessing response needs and prioritizing communication tasks. * Performing basic research and system queries. * Compiling and assembling data. * Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed. * Providing directions to others in order to meet standards. * Providing attention to detail in assignments. * Proofreading and error correction. * Business math computations. * Organizing and maintaining records and files. * Maintaining and updating data and documentation. * Comprehending reference books and manuals. * Operating assigned tools and equipment. * Interpreting and applying applicable laws, codes, regulations and standards. * Providing customer service. * Utilizing a computer and relevant software applications. * Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction. ADA and Other Requirements: Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Work Environment: Work is typically performed in an office or similar indoor environment. Work Exposures: Work in this position does not require frequent environmental exposures. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

Apply Public Safety Dispatcher Department of the Interior National Park Service Blue Ridge Parkway Apply Print Share * * * * Save * Summary * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary These positions are located in Blue Ridge Parkway, in the Visitor and Resources Protection Division. Open to the first 100 applicants or until 12/17/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. This position is concurrently open to all U.S. citizens under Announcement Number SE-1630-BLRI-26-12842726-DE. Summary These positions are located in Blue Ridge Parkway, in the Visitor and Resources Protection Division. Open to the first 100 applicants or until 12/17/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. This position is concurrently open to all U.S. citizens under Announcement Number SE-1630-BLRI-26-12842726-DE. Overview Help Accepting applications Open & closing dates 12/03/2025 to 12/17/2025 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $40,332 to - $71,932 per year Pay scale & grade GS 5 - 8 Location 2 vacancies in the following location: Asheville, NC Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 8 Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number SE-1630-BLRI-26-12842806-ST Control number 851384800 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Special authorities Individuals eligible under a special authority not listed in another hiring path. Clarification from the agency Open to Current and former Federal employees, VEOA eligibles, Individuals with disabilities, Land Management Workforce Flexibility Act (LMWFA) eligibles, Special authorities, Former Public Land Corp (PLC) Member and ICTAP/CTAP eligibles. Videos Duties Help A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. Duties: The Communications Center provides primary telecommunications and logistical support for daily and emergency operations, law enforcement information gathering and dissemination, wildfire response and maintenance operations; is the 9-1-1 public emergency answering point; and serves as a primary contact for other federal and state agencies. The Center provides full services 24 hours per day, seven days per week, and 365 days per year. This position is located in the Emergency Communications Center (ECC) within the Division Visitor and Resource Protection, Headquarters, Blue Ridge Parkway (BLRI) and answers directly to the Communications Center Manager. The ECC provides dispatch services for all public safety functions as well as primary telecommunications and logistical support for the Park's day-to-day and emergency operations (law enforcement, fire, EMS, search and rescue and maintenance). The ECC maintains on-site access (query and input) to NCIC/NLETS/DCI Law Enforcement Telecommunications systems. The incumbent operates computerized dispatch consoles and related equipment in the course of serving as the primary point of contact for law enforcement, emergency medical, fire and search and rescue incidents. The employee must be proficient in the use of CAD, law enforcement records management systems like IMARS or Mark 43, and a number of state and national public safety computer networks. The incumbent routinely communicates and relays information with local, state, and federal law enforcement agencies around the country to acquire or share law enforcement information. Relays and disseminates information for law enforcement officers, all park division staff, residents, visitors and business contacts. Duties will be developmental in nature when filled below the full performance level. Requirements Help Conditions of employment * U.S. Citizenship required. * Appointment subject to background investigation and favorable adjudication. * Meet Selective Service Registration Act requirement for males. * Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. * Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement who have had a break in service of less than one year, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments. Time-in-grade does not apply to new excepted service appointments and must be met by the closing date of this announcement. * You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. * You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. * You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. * You may be required to travel overnight away from home. You must obtain a government charge card for travel purposes. * You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. * You must be able to obtain and maintain a current NCIC/DCIN certificate. Qualifications Requirements Continued * Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. All qualifications must be met by the closing date of this announcement-12/17/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for the GS-05 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of general experience comparable in scope and responsibility to the GS-04 grade level in the Federal service. This experience includes activities such as but not limited to: Extensive database and records management with frequent interruptions; reception, registration, or call center duties with a multi-line phone system in a busy environment, customer service or front desk duties with rude or agitated customers, and monitoring and/or responding to radio communications. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. * OR- EDUCATION: Successful completion of at least 4 years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. PLEASE NOTE: If you are using education to qualify, you must submit a copy of your college transcripts, you will not receive consideration if it is not submitted. You must include transcripts. * OR- Successful completion of a combination of general experience as described above and education as described above which total at least one year. For example, 6 months of specialized experience (50% of the specialized experience) and 90 semester hours of college education (50% of the education) would qualify an applicant for this position. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. Note: If you are using education to qualify, you must submit a copy of your college transcripts. To qualify for the GS-06 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service. This experience includes activities such as, but not limited to: Office support positions and non-emergency and emergency call takers in direct support of law enforcement, fire, or medical personnel, wilderness conservation and hunting regulations, probation and parole, or the courts; Work participating in emergency services (i.e. Emergency Medical Technician, Emergency Medical Dispatcher, Emergency Medical Services (EMS), law enforcement, structural/wildland fire, search and rescue (SAR) response, dispatching for emergency services, and patrolling wilderness areas). Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. To qualify for the GS-07 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service. Specialized experience includes at least two of the following: A) Serving as a certified operator of the National Criminal Information Network (NCIC) system; B) Serving as a certified Emergency Medical Dispatcher or EMS Specialist: C) Using a computer aided dispatch (CAD) system; AND having served as a Public Safety Dispatcher performing any of the following: Receiving and prioritizing both emergency and non-emergency calls for law enforcement, fire, and EMS incidents. Coordinating the appropriate response to emergency and non-emergency incidents and updating responders appropriately; Querying and relaying driver and vehicle information, person cautions, wants, and warrants for law enforcement contacts and investigations. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. To qualify for the GS-08 grade level, you must possess the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service. This experience includes activities such as: Serving as a senior dispatcher in a complex dispatch environment of multiple units, jurisdictions, and/or agencies, provides training and/or assistance to problems encountered by lower-level or newer dispatchers, and informs them on the proper policies and procedures as required. Provides technical guidance, orientation, and training to new employees or lower-level dispatchers. Troubleshoots radio and computer-aided dispatch (CAD) system issues and notifies the appropriate personnel or Dispatch Supervisor of the issues. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. Education Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. There is no substitution of education for experience at the GS-6/7/8 grade level(s) of this announcement. Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001). Additional information A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive. A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided. Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided. You will be evaluated on the following competencies: * Applies Technology to Tasks * Customer Service * Technical Competence In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/17/2025. * Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. Your resume must clearly show how long your have held each grade in a federal position. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications * Complete All Required Assessments. * Merit Promotion Eligibility Documentation such as: * Federal employees or former federal employees must submit a copy of their latest or last SF-50 "Notification of Personnel Action" reflecting career or career-conditional status in the competitive service, shows position title, series, grade and an additional SF-50 showing highest permanent grade ever held, if not reflected on your latest SF-50. Examples of acceptable SF-50s include: Promotion, Within Rate Increases (WRI/WGI), or Appointment SF-50s. Do not submit an Award SF-50. Time in grade will be determined by reviewing your resume and required SF-50s. Your last Federal performance appraisal plan for your last position must reflect a rating of Fully Successful or equivalent. If the SF-50 showing highest permanent grade ever held has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, your resume must clearly show that you held that grade for one-year * Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate) * Documentation for the Land Management Workforce Flexibility Act eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Performance Appraisals and Awards: * All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If submitting a performance appraisal not dated within the last18 months, a statement as to why it is the most recent must be submitted. If no performance appraisal is available, applicants must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level). * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Required Documents Continued: * Noncompetitive or Special Hiring Authority. Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, AmeriCorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility. * Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. * Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, you must submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals, ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance consistent with your SF_50s. To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/17/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Agency contact information Jennifer Lopez Email jennifer_************* Address Blue Ridge Parkway 199 Hemphill Knob Road Asheville, NC 28803 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/17/2025. * Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. Your resume must clearly show how long your have held each grade in a federal position. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications * Complete All Required Assessments. * Merit Promotion Eligibility Documentation such as: * Federal employees or former federal employees must submit a copy of their latest or last SF-50 "Notification of Personnel Action" reflecting career or career-conditional status in the competitive service, shows position title, series, grade and an additional SF-50 showing highest permanent grade ever held, if not reflected on your latest SF-50. Examples of acceptable SF-50s include: Promotion, Within Rate Increases (WRI/WGI), or Appointment SF-50s. Do not submit an Award SF-50. Time in grade will be determined by reviewing your resume and required SF-50s. Your last Federal performance appraisal plan for your last position must reflect a rating of Fully Successful or equivalent. If the SF-50 showing highest permanent grade ever held has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, your resume must clearly show that you held that grade for one-year * Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate) * Documentation for the Land Management Workforce Flexibility Act eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Performance Appraisals and Awards: * All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If submitting a performance appraisal not dated within the last18 months, a statement as to why it is the most recent must be submitted. If no performance appraisal is available, applicants must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level). * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

At Hunter Automotive Group, we've been serving our community since 1940 with a commitment to quality, transparency, and customer care. At First Choice Auto, our Buy Here Pay Here dealership, we help customers find reliable transportation and the service they need - all in one place. We're looking for a Service Advisor / Parts Dispatcher who can keep our service department running smoothly while ensuring our customers feel supported every step of the way. What You'll Do: Greet and assist customers in person and over the phone, listening to their needs and explaining service recommendations. Open and manage repair orders, update customers on progress, and ensure timely completion of work. Order, receive, and manage parts inventory for scheduled repairs and maintenance. Coordinate between technicians and parts suppliers to ensure parts are available when needed. Schedule service appointments efficiently to maximize shop productivity. Verify parts orders for accuracy and track shipments. Maintain accurate service and parts records in our dealership management system. Provide outstanding customer service and build long-term relationships. What We're Looking For: Previous service advising, dispatching, or automotive customer service experience preferred. Strong organizational skills and attention to detail. Ability to manage multiple tasks in a fast-paced environment. Good communication skills - both with customers and with the shop team. Basic automotive knowledge and parts ordering experience a plus. Proficiency with dealership management or shop software is helpful. What We Offer: Competitive salary based on experience Health insurance with $0 cost available! Dental and Vision insurance Paid time off and holidays 401(k) with company match Employee discounts Opportunities for professional growth and development Positive and team-oriented work environment At Hunter Automotive Group, our Core Focus is to improve the quality of life for our employees, customers, and community. We are a family-owned and operated business that has proudly served the western North Carolina community for over 85 years and it's our people who make the difference. We are looking for someone who shares our core values of: Honesty Continuous Improvement Strong Work Ethic Positive Attitude Apply to our website for consideration! **************************************** Employee loyalty is critical to any business and we are proud to have over 180 employees that we consider our family. Many employees have celebrated over 10 years with us! Hunter Auto Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.