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Dispute specialist vs client relations specialist

The differences between dispute specialists and client relations specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dispute specialist and a client relations specialist. Additionally, a client relations specialist has an average salary of $39,902, which is higher than the $35,796 average annual salary of a dispute specialist.

The top three skills for a dispute specialist include debit, customer disputes and FCRA. The most important skills for a client relations specialist are client relations, customer service, and data entry.

Dispute specialist vs client relations specialist overview

Dispute SpecialistClient Relations Specialist
Yearly salary$35,796$39,902
Hourly rate$17.21$19.18
Growth rate-4%-4%
Number of jobs178,091200,766
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 64%
Average age4040
Years of experience1212

Dispute specialist vs client relations specialist salary

Dispute specialists and client relations specialists have different pay scales, as shown below.

Dispute SpecialistClient Relations Specialist
Average salary$35,796$39,902
Salary rangeBetween $23,000 And $54,000Between $27,000 And $58,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-McKinsey & Company Inc
Best paying industry-Real Estate

Differences between dispute specialist and client relations specialist education

There are a few differences between a dispute specialist and a client relations specialist in terms of educational background:

Dispute SpecialistClient Relations Specialist
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common college--

Dispute specialist vs client relations specialist demographics

Here are the differences between dispute specialists' and client relations specialists' demographics:

Dispute SpecialistClient Relations Specialist
Average age4040
Gender ratioMale, 33.1% Female, 66.9%Male, 30.3% Female, 69.7%
Race ratioBlack or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.6% Asian, 6.5% White, 54.7% American Indian and Alaska Native, 0.7%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.3% Asian, 6.5% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between dispute specialist and client relations specialist duties and responsibilities

Dispute specialist example responsibilities.

  • Resolve consumer relate complaints through mediation and arbitration services.
  • Study the merchant's case (s) and advise them on the best way to remedy them.
  • Mediate for various agencies such as Medicaid.
  • Grant or not grant atm disputes after investigation.
  • Identify and contain financial risk items via SQL.
  • Research and process affidavits of fraud, non-fraud, and ACH disputes receive.
  • Show more

Client relations specialist example responsibilities.

  • Manage calendars; compile account records; create PowerPoint presentations for vendors, customers and investors.
  • Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
  • Participate in training of new representatives by composing training manuals and PowerPoint presentations.
  • Perform collection follow-up duties on specific financial classifications such as commercial insurance, Medicare and Medicaid claims.
  • Educate clients regarding proper distributions according to IRS regulations.

Dispute specialist vs client relations specialist skills

Common dispute specialist skills
  • Debit, 12%
  • Customer Disputes, 11%
  • FCRA, 7%
  • Quality Customer Service, 6%
  • ACH, 5%
  • Fraud Claims, 5%
Common client relations specialist skills
  • Client Relations, 24%
  • Customer Service, 8%
  • Data Entry, 7%
  • Client Facing, 6%
  • Inbound Calls, 4%
  • Client Support, 4%

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