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Dispute specialist vs client service specialist

The differences between dispute specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dispute specialist and a client service specialist. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $35,796 average annual salary of a dispute specialist.

The top three skills for a dispute specialist include debit, customer disputes and FCRA. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Dispute specialist vs client service specialist overview

Dispute SpecialistClient Service Specialist
Yearly salary$35,796$40,043
Hourly rate$17.21$19.25
Growth rate-4%-4%
Number of jobs178,091225,591
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 61%
Average age4040
Years of experience1212

Dispute specialist vs client service specialist salary

Dispute specialists and client service specialists have different pay scales, as shown below.

Dispute SpecialistClient Service Specialist
Average salary$35,796$40,043
Salary rangeBetween $23,000 And $54,000Between $26,000 And $61,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Moody's
Best paying industry-Finance

Differences between dispute specialist and client service specialist education

There are a few differences between a dispute specialist and a client service specialist in terms of educational background:

Dispute SpecialistClient Service Specialist
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common college--

Dispute specialist vs client service specialist demographics

Here are the differences between dispute specialists' and client service specialists' demographics:

Dispute SpecialistClient Service Specialist
Average age4040
Gender ratioMale, 33.1% Female, 66.9%Male, 29.5% Female, 70.5%
Race ratioBlack or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.6% Asian, 6.5% White, 54.7% American Indian and Alaska Native, 0.7%Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between dispute specialist and client service specialist duties and responsibilities

Dispute specialist example responsibilities.

  • Resolve consumer relate complaints through mediation and arbitration services.
  • Study the merchant's case (s) and advise them on the best way to remedy them.
  • Mediate for various agencies such as Medicaid.
  • Grant or not grant atm disputes after investigation.
  • Identify and contain financial risk items via SQL.
  • Research and process affidavits of fraud, non-fraud, and ACH disputes receive.
  • Show more

Client service specialist example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate compassion and encouragement during tough moments.
  • Prepare and present PowerPoint presentations for training meetings.
  • Create a PowerPoint presentation implement into the official training program.
  • Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  • Show more

Dispute specialist vs client service specialist skills

Common dispute specialist skills
  • Debit, 12%
  • Customer Disputes, 11%
  • FCRA, 7%
  • Quality Customer Service, 6%
  • ACH, 5%
  • Fraud Claims, 5%
Common client service specialist skills
  • Client Service, 16%
  • Excellent Interpersonal, 7%
  • Client Facing, 6%
  • Client Issues, 5%
  • Data Entry, 5%
  • Work Ethic, 4%

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