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Dispute specialist vs service specialist

The differences between dispute specialists and service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a dispute specialist and a service specialist. Additionally, a service specialist has an average salary of $44,150, which is higher than the $35,796 average annual salary of a dispute specialist.

The top three skills for a dispute specialist include debit, customer disputes and FCRA. The most important skills for a service specialist are patients, social work, and criminal justice.

Dispute specialist vs service specialist overview

Dispute SpecialistService Specialist
Yearly salary$35,796$44,150
Hourly rate$17.21$21.23
Growth rate-4%-4%
Number of jobs178,091207,020
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 53%
Average age4040
Years of experience1212

Dispute specialist vs service specialist salary

Dispute specialists and service specialists have different pay scales, as shown below.

Dispute SpecialistService Specialist
Average salary$35,796$44,150
Salary rangeBetween $23,000 And $54,000Between $27,000 And $71,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Ropes & Gray
Best paying industry-Technology

Differences between dispute specialist and service specialist education

There are a few differences between a dispute specialist and a service specialist in terms of educational background:

Dispute SpecialistService Specialist
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common college--

Dispute specialist vs service specialist demographics

Here are the differences between dispute specialists' and service specialists' demographics:

Dispute SpecialistService Specialist
Average age4040
Gender ratioMale, 33.1% Female, 66.9%Male, 40.1% Female, 59.9%
Race ratioBlack or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.6% Asian, 6.5% White, 54.7% American Indian and Alaska Native, 0.7%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between dispute specialist and service specialist duties and responsibilities

Dispute specialist example responsibilities.

  • Resolve consumer relate complaints through mediation and arbitration services.
  • Study the merchant's case (s) and advise them on the best way to remedy them.
  • Mediate for various agencies such as Medicaid.
  • Grant or not grant atm disputes after investigation.
  • Identify and contain financial risk items via SQL.
  • Research and process affidavits of fraud, non-fraud, and ACH disputes receive.
  • Show more

Service specialist example responsibilities.

  • Achieve personal sales and referral goals by identifying, marketing and cross-selling banking products and services beneficial to customer needs.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Provide notary service as requested.
  • Respond to medical emergencies, including first aid and CPR.
  • Organize the transition of file transfers of major TRS/NAS clients from FTP to MessageWay.
  • Follow all rules set by FDCPA and state agencies - pass all annual tests.
  • Show more

Dispute specialist vs service specialist skills

Common dispute specialist skills
  • Debit, 12%
  • Customer Disputes, 11%
  • FCRA, 7%
  • Quality Customer Service, 6%
  • ACH, 5%
  • Fraud Claims, 5%
Common service specialist skills
  • Patients, 12%
  • Social Work, 10%
  • Criminal Justice, 4%
  • Rehabilitation, 4%
  • Excellent Interpersonal, 4%
  • Product Knowledge, 3%

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