Easy technician associate vs computer technician

Differences between easy technician associate and computer technician duties and responsibilities

Easy technician associate example responsibilities.

• Manage a variety of customer orders and perform service on various machines such as tablets, PC's, laptops etc.
• Manage paperwork associate with HVAC procedures.
• Replenish store products when a POS recovery truck are received.
• Assist customers with computer technical questions and work on their PCs as needed.
• Use of a POS at register as well to help expedite customers through checkout.
• Instruct and advise customers on how to use their new PCs and other technology purchases.
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Computer technician example responsibilities.

• Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
• Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
• Diagnose and troubleshot computer hardware and software.
• Fix computers, do inventory of computers, run cables.
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