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Engineering support specialist vs application support specialist

The differences between engineering support specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an engineering support specialist and an application support specialist. Additionally, an application support specialist has an average salary of $81,820, which is higher than the $70,461 average annual salary of an engineering support specialist.

The top three skills for an engineering support specialist include engineering support, CAD and data entry. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Engineering support specialist vs application support specialist overview

Engineering Support SpecialistApplication Support Specialist
Yearly salary$70,461$81,820
Hourly rate$33.88$39.34
Growth rate10%10%
Number of jobs159,095118,322
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does an engineering support specialist do?

An engineering support specialist's role is vital, especially as it relates to security and databases. They ensure that all technicalities of the project, be it for the support, maintenance, or machines' operation instructions, function well. They perform troubleshooting and system updating if needed. They can also recommend ways to improve the operation by reviewing existing programs and applying new upgrades as allowed and suitable for the system. They should report any malfunctions to personnel concerned.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Engineering support specialist vs application support specialist salary

Engineering support specialists and application support specialists have different pay scales, as shown below.

Engineering Support SpecialistApplication Support Specialist
Average salary$70,461$81,820
Salary rangeBetween $47,000 And $104,000Between $52,000 And $127,000
Highest paying CitySan Mateo, CACupertino, CA
Highest paying stateDelawareNew Jersey
Best paying companySun Pharmaceutical Industries Inc.Meta
Best paying industryTechnologyFinance

Differences between engineering support specialist and application support specialist education

There are a few differences between an engineering support specialist and an application support specialist in terms of educational background:

Engineering Support SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Engineering support specialist vs application support specialist demographics

Here are the differences between engineering support specialists' and application support specialists' demographics:

Engineering Support SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 64.3% Female, 35.7%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 10.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.5% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between engineering support specialist and application support specialist duties and responsibilities

Engineering support specialist example responsibilities.

  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Diagnose and troubleshoot Fujitsu laptops as well as tablet PC's.
  • Assist engineering in designing of new equipment and troubleshoot older equipment.
  • Maintain the company's electrical assets geo-spatially using ESRI, GIS software.
  • Assist with website editing and improvements utilizing PHP, HTML, CSS, and XML technologies.
  • Create custom processing screens in AdminWeb using OmniScript and HTML to replace OmniVBAs after migration from OmniStation.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Engineering support specialist vs application support specialist skills

Common engineering support specialist skills
  • Engineering Support, 18%
  • CAD, 8%
  • Data Entry, 8%
  • Troubleshoot, 5%
  • Technical Support, 5%
  • Project Management, 5%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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