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Engineering support specialist vs operations support specialist

The differences between engineering support specialists and operations support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an engineering support specialist and an operations support specialist. Additionally, an engineering support specialist has an average salary of $70,461, which is higher than the $44,233 average annual salary of an operations support specialist.

The top three skills for an engineering support specialist include engineering support, CAD and data entry. The most important skills for an operations support specialist are operations support, customer service, and data entry.

Engineering support specialist vs operations support specialist overview

Engineering Support SpecialistOperations Support Specialist
Yearly salary$70,461$44,233
Hourly rate$33.88$21.27
Growth rate10%10%
Number of jobs159,095176,034
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does an engineering support specialist do?

An engineering support specialist's role is vital, especially as it relates to security and databases. They ensure that all technicalities of the project, be it for the support, maintenance, or machines' operation instructions, function well. They perform troubleshooting and system updating if needed. They can also recommend ways to improve the operation by reviewing existing programs and applying new upgrades as allowed and suitable for the system. They should report any malfunctions to personnel concerned.

What does an operations support specialist do?

The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.

Engineering support specialist vs operations support specialist salary

Engineering support specialists and operations support specialists have different pay scales, as shown below.

Engineering Support SpecialistOperations Support Specialist
Average salary$70,461$44,233
Salary rangeBetween $47,000 And $104,000Between $27,000 And $71,000
Highest paying CitySan Mateo, CANew York, NY
Highest paying stateDelawareNew Jersey
Best paying companySun Pharmaceutical Industries Inc.KLA
Best paying industryTechnologyAutomotive

Differences between engineering support specialist and operations support specialist education

There are a few differences between an engineering support specialist and an operations support specialist in terms of educational background:

Engineering Support SpecialistOperations Support Specialist
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Engineering support specialist vs operations support specialist demographics

Here are the differences between engineering support specialists' and operations support specialists' demographics:

Engineering Support SpecialistOperations Support Specialist
Average age4242
Gender ratioMale, 64.3% Female, 35.7%Male, 44.0% Female, 56.0%
Race ratioBlack or African American, 10.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.5% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between engineering support specialist and operations support specialist duties and responsibilities

Engineering support specialist example responsibilities.

  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Diagnose and troubleshoot Fujitsu laptops as well as tablet PC's.
  • Assist engineering in designing of new equipment and troubleshoot older equipment.
  • Maintain the company's electrical assets geo-spatially using ESRI, GIS software.
  • Assist with website editing and improvements utilizing PHP, HTML, CSS, and XML technologies.
  • Create custom processing screens in AdminWeb using OmniScript and HTML to replace OmniVBAs after migration from OmniStation.
  • Show more

Operations support specialist example responsibilities.

  • Manage HTML developers to create and maintain FDIC Internet/Intranet.
  • Manage windows active directory, exchange, and file servers for user profiles and access.
  • Lead testing for all new store openings to ensure all POS and systems which support the retail team are fully operational.
  • Design and manage studies for alternative API qualification for commercial products.
  • Cable TV, Ethernet and phone cable runs and outlets
  • Load multiple versions of Linux onto multiple computers from scratch simultaneously.
  • Show more

Engineering support specialist vs operations support specialist skills

Common engineering support specialist skills
  • Engineering Support, 18%
  • CAD, 8%
  • Data Entry, 8%
  • Troubleshoot, 5%
  • Technical Support, 5%
  • Project Management, 5%
Common operations support specialist skills
  • Operations Support, 19%
  • Customer Service, 17%
  • Data Entry, 5%
  • PowerPoint, 4%
  • Technical Support, 3%
  • DOD, 3%

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