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Engineering support specialist vs systems support specialist

The differences between engineering support specialists and systems support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an engineering support specialist and a systems support specialist. Additionally, an engineering support specialist has an average salary of $70,461, which is higher than the $61,744 average annual salary of a systems support specialist.

The top three skills for an engineering support specialist include engineering support, CAD and data entry. The most important skills for a systems support specialist are customer service, troubleshoot, and technical support.

Engineering support specialist vs systems support specialist overview

Engineering Support SpecialistSystems Support Specialist
Yearly salary$70,461$61,744
Hourly rate$33.88$29.68
Growth rate10%10%
Number of jobs159,095159,364
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 54%
Average age4242
Years of experience22

What does an engineering support specialist do?

An engineering support specialist's role is vital, especially as it relates to security and databases. They ensure that all technicalities of the project, be it for the support, maintenance, or machines' operation instructions, function well. They perform troubleshooting and system updating if needed. They can also recommend ways to improve the operation by reviewing existing programs and applying new upgrades as allowed and suitable for the system. They should report any malfunctions to personnel concerned.

What does a systems support specialist do?

A systems support specialist is responsible for assisting end-users on system issues, including network configuration and improving network infrastructure. System support specialists implement network strategies alongside the whole technology team to boost the system's efficiency and optimal performance. They create resolution reports for reference and write recommendations to prevent system defects and inconsistencies. A systems support specialist also handles network installations and upgrades, requiring them to have excellent technical skills and knowledge of programming languages.

Engineering support specialist vs systems support specialist salary

Engineering support specialists and systems support specialists have different pay scales, as shown below.

Engineering Support SpecialistSystems Support Specialist
Average salary$70,461$61,744
Salary rangeBetween $47,000 And $104,000Between $41,000 And $91,000
Highest paying CitySan Mateo, CACentreville, VA
Highest paying stateDelawareVirginia
Best paying companySun Pharmaceutical Industries Inc.Koch Industries
Best paying industryTechnologyTechnology

Differences between engineering support specialist and systems support specialist education

There are a few differences between an engineering support specialist and a systems support specialist in terms of educational background:

Engineering Support SpecialistSystems Support Specialist
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Engineering support specialist vs systems support specialist demographics

Here are the differences between engineering support specialists' and systems support specialists' demographics:

Engineering Support SpecialistSystems Support Specialist
Average age4242
Gender ratioMale, 64.3% Female, 35.7%Male, 73.4% Female, 26.6%
Race ratioBlack or African American, 10.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.5% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between engineering support specialist and systems support specialist duties and responsibilities

Engineering support specialist example responsibilities.

  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Diagnose and troubleshoot Fujitsu laptops as well as tablet PC's.
  • Assist engineering in designing of new equipment and troubleshoot older equipment.
  • Maintain the company's electrical assets geo-spatially using ESRI, GIS software.
  • Assist with website editing and improvements utilizing PHP, HTML, CSS, and XML technologies.
  • Create custom processing screens in AdminWeb using OmniScript and HTML to replace OmniVBAs after migration from OmniStation.
  • Show more

Systems support specialist example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Configure VOIP IP communicators and manage user administration to ensure adequate telecommunication securely.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Administer SharePoint site updates and create documentation to aid users and expedite problem resolution.
  • Used JAXB to convert XML response to Java class objects.
  • Resolve errors within proprietary application on java, oracle and unix.
  • Show more

Engineering support specialist vs systems support specialist skills

Common engineering support specialist skills
  • Engineering Support, 18%
  • CAD, 8%
  • Data Entry, 8%
  • Troubleshoot, 5%
  • Technical Support, 5%
  • Project Management, 5%
Common systems support specialist skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • PC, 5%
  • System Support, 4%
  • Computer System, 4%

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