Executive administrative assistant jobs in Marblehead, MA

The Opportunity: Contribute To The Growth Of Your Career. Support a combination of VPs/AVPs Schedules and maintains multiple calendars of appointments and meetings. Coordinates travel itineraries and process expenses. Responds to questions, requests, and research information. Interfaces with a variety of customers on issues which are complex or of a confidential nature. Involves appropriate Associates from other departments or divisions to resolve issues. May provide functional guidance and training to other Associates within Division. Communicates pertinent information among appropriate departments. Involves appropriate Associates from other departments in the resolution of issues. Analyses operating practices and creates/revises systems and procedures as necessary. Organizes and maintains files, record keeping systems, and office layout. Oversees and monitors administrative projects. Performs other duties as required or directed. Organizes meetings (Catering, Booking Rooms, Follow up, etc.) Printing, organizing, and disseminating significant number of Reports on time Timekeeping Back-up Support to other Admins. Manages and administers various documents and spreadsheets Supports all meetings and sessions held in the home office Support training and conferences with prep and coordination needs Plans and participates in division initiatives such Team Building events. Gather and analysis the workforce analytics reports to support HR leadership Supports the managing the operational budget and partners with Finance as needed Leverages HR systems such as Workday and ServiceNow to provide reports and maintain Teams site Works in partnership with leadership to develop and maintain confidential database to support the business needs Support HR leadership by coordinating and advising on company policies, procedures, contract administration, and benefit programs. Assist with comprehensive documentation of action steps, communications, and materials needed to prepare for organizational changes. Gathers HR and Financial information to prepare for contract preparation meetings Completes special projects as assigned or directed Who We Are Looking For: You. Administrative experience in a corporate human resource setting preferred 5+ years of complex calendar management, scheduling meetings, arranging travel schedules and processing expenses Strong Microsoft Office experience required, specifically PowerPoint, Excel, Outlook, and Word Excellent communication manner, solid written and verbal communication skills and be customer service oriented Ability to successfully juggle many things at one time and shift gears to prioritize Strong ability to build relationships and collaborate with local and remote team members and other admins Superior organizational and administrative skills and the ability to multitask and maintain strong attention to detail in a fast-paced environment Able to effectively manage confidential and sensitive information. Willingness to learn, take direction well and be a team player Ability to focus and get the job done while avoiding distractions Great at being resourceful and leveraging relationships to problem solve Understanding of change management Understanding of the budget process Ability to partner with multiple levels across divisions in North America This position has a starting pay range of $25.60 to $35.20 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Dr. Novikov Wellness and Skin Care, located in Northborough, MA, offers top-quality dermatologic and medical care. Our practice prioritizes a patient-centered approach and fosters partnerships to extend care to nursing homes and rehabilitation facilities. We believe in a self-managing team where each person brings unique talents, contributing to a proactive and growth-oriented workplace. Why Work with Us? At Dr. Novikov Wellness and Skin Care, we don't just hire-we cast our team members. We're looking for an Executive Assistant who aligns with our entrepreneurial spirit and values self-management, responsibility, and growth. Our priorities include: 1. Clear Communication: This role requires coordinating information within and outside the team, ensuring clarity in every interaction. 2. Proactivity and Initiative: We value self-starters who actively seek solutions, manage priorities, and contribute to our mission of patient care. They come with “batteries included,” not needing constant energy boosts from their supervisor. 3. Commitment to Growth: This role offers significant opportunities for personal and professional development, ideal for candidates who can commit to at least two years, preferably five, to allow for deep contribution and advancement. 4. Entrepreneurial Attitude: We seek someone who is results-oriented and capable of managing tasks and people effectively to optimize team productivity and morale. Role Overview As our Executive Assistant, you will play a pivotal role in supporting daily operations and fostering an environment where the team can thrive. Key responsibilities include: • Communication Management: Maintain professionalism in internal and external communications, effectively coordinating schedules and meetings. • Team and Task Management: Handle administrative workflows with precision, supporting office-wide initiatives and occasionally leading projects to streamline processes. Qualifications We seek a candidate with experience who sees this role as a dynamic, long-term opportunity, with potential to grow into a Practice Manager or Chief Operating Officer position in the future: • Proven Track Record: At least two years of experience in an administrative role, ideally with management responsibilities. • Attention to Detail and Adaptability: Outstanding organizational skills and the ability to efficiently manage complex tasks. • Excellent Interpersonal Skills: Capable of fostering trust, providing clear feedback, and building strong team relationships. If you are a dedicated, proactive professional ready to grow in a role that values your strengths and supports your professional goals, join us at Dr. Novikov Wellness and Skin Care. Here, your contributions matter, and you'll work in a collaborative, success-oriented environment. On-Target Earnings: $100K Annually (Annual Base $52K + Commission). Commission depends on performance and not guaranteed.

Job Title: Executive Assistant III Pharma/Biotech Industry exp is must. Join our client as an Executive Assistant III, where you'll play a crucial role in supporting multiple executives in a dynamic and high-profile environment. This full-time, hybrid position requires in-office presence in Cambridge for key meetings, typically 2 days a week. Key Responsibilities: Manage complex calendars, prioritizing engagements to enhance executive effectiveness. Schedule and coordinate internal and external meetings and calls. Organize team meetings and team-building activities. Handle conference registrations and related meeting planning. Process expense reports in line with company policies. Coordinate detailed travel plans, including flights and accommodations. Essential Skills: Proven ability to collaborate across functions and with other Executive Assistants. Strong organizational skills with the ability to manage multiple priorities. Excellent time management and problem-solving abilities. High responsiveness to team needs and requests. Ability to handle sensitive information with discretion and integrity. Proficiency in Microsoft Office Suite and collaboration platforms like SharePoint. Education: Bachelor's degree or equivalent professional experience.

We are looking for a detail-oriented professional with strong organizational and communication skills to support daily administrative and coordination activities. Key Responsibilities & Qualifications: Proven experience coordinating calendars and scheduling meetings using Outlook and Microsoft Teams. Excellent written and verbal communication skills with a high level of accuracy, organization, and attention to detail. Strong problem-solving, planning, and time-management abilities in a fast-paced environment. Advanced proficiency in Microsoft Excel for data collection, analysis, trend identification, and reporting. Hands-on experience with Outlook and a variety of software-based systems. Proficient in Microsoft Word, PowerPoint, Access, and Microsoft Project (Project Manager).

People Team Coordinator Join our client-a dynamic leader in real estate investments- as a People Team Coordinator and become an integral part of a forward-thinking organization dedicated to innovation and community-building. In this key role, you will serve as the welcoming face of the office, expertly managing front desk operations and supporting various administrative functions. If you thrive in a vibrant environment where attention to detail, professionalism, and a personable demeanor are valued, this opportunity offers you the chance to contribute to a groundbreaking company. Responsibilities: Serve as the primary point of contact for visitors, vendors, and residents, ensuring a warm and professional reception experience. Coordinate office entry systems, including intercom and access control, to facilitate seamless visitors' flow. Assist with scheduling meetings, catering arrangements, and event setups to support office functions. Maintain a clean, organized front desk and communal areas, ensuring a professional environment. Respond promptly to inquiries and direct calls or messages with clarity and professionalism. Support general office operations and contribute to a positive workplace ambiance. Demonstrate proactive problem-solving skills by independently addressing day-to-day office needs and issues. Requirements: 1-2 years of office administration or relevant customer-facing experience. Outgoing, personable, and able to engage effectively with diverse visitors and team members; hospitality background is a plus. Excellent verbal and written communication skills. Highly organized with keen attention to detail and strong multitasking abilities. Professional, polished, and reliable; self-motivated with a service-oriented mindset. Proficiency in Google Suite and Slack (training provided). Delegates flexibility and creativity in solving problems quickly and efficiently. High school diploma or equivalent required; degree is not mandatory. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

ABOUT JUMPSTART Jumpstart envisions the day when every child in America enters kindergarten prepared to succeed. A national early education organization with operations in 14 states plus Washington, DC, Jumpstart drives outcomes for young children in three critical ways. Jumpstart provides language, literacy, and social-emotional direct service programming utilizing an evidence-backed curriculum for preschool children from underserved communities, workforce programming to expand the pipeline of qualified, diverse talent pursuing careers in early education, and policy advocacy to support the early childhood field and promote high-quality early learning for all. By leveraging nearly 30 years of experience serving over 140,700 children with the support of more than 60,400 college students and community volunteers, Jumpstart executes these three objectives to improve the quality of the early education workforce and increase opportunity for young children to succeed across America. Learn more at ************** and join us in transforming the lives of young children! POSITION OVERVIEW Jumpstart seeks an Executive Assistant to partner with the President & Chief Operating Officer (COO) in overseeing Jumpstart's internal operations and successful implementation of its strategic plan. Specifically, the role serves as an advisor, who drives communication, collaboration, and alignment across the organization as well as a trusted representative of the President & COO who convenes groups, provides research and benchmarking support, creates resources, produces communications, and provides administrative support. Additionally, the Executive Assistant oversees specific projects critical to Jumpstart's overall organizational health and success. SPECIFIC RESPONSIBILITIES Communication In partnership with President & COO identify needs for organization communication and transparency, collaboratively working to create necessary written documents, resources, or tools Support ongoing communication on behalf of President including writing of concise and impactful emails, talking points, briefings, pre-read and presentation materials Intentionally seek input on projects/work products to model and practice inclusive leadership Create reports on behalf of President & COO necessary to inform decision making, and respond to stakeholder needs internally and externally Leadership Plan meetings on behalf of the President & COO to increase effectiveness within the Operations Division, creating agendas or documents as necessary Identify and elevate issues that need to be addressed, participating in strategic and solution-oriented conversations in response to identified needs Facilitate Leadership Team logistics on behalf of the President & COO including booking time/space for meetings and retreats, creation of agendas and minutes from meetings, summaries of next steps, and monitoring of success against team deliverables Operate at a tactical, strategic and operational level, handling projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility. Create structure and focus for broad, ambiguous ideas that the President & COO is exploring and bring forth recommendations for action in a timely manner Administrative Support Provide administrative support as needed to free up President & COO's time for more critical work Utilizing skills of organization and planning, strategically prioritize tasks, set meetings, and diffuse work conflicts on behalf of President & COO Organize workflow by facilitating note taking as needed, and summarizing with clearly defined next steps, providing meeting preparation to ensure President & COO is as productive as possible QUALIFICATIONS Bachelor's degree or equivalent relevant professional experience Commitment to Jumpstart's core values: learning, social justice, community, joy, and inclusive leadership Ability to maintain confidentiality and act with discretion when necessary At least 7 years of professional experience with explicit experience in written communication creation Ability and willingness to travel to assigned locations/sites as necessary Experience and comfort working with individuals from diverse backgrounds and communities Expertise in Microsoft Office suite and Google shared drive functionality Detail orientation and ability to hold high level focus simultaneously On-going commitment and interest in social justice or diversity, equity and inclusion work Preferred or Ideal Demonstrated ability to deliver high quality work by bringing together multiple teams/departments for shared collaborative success Evidence of exceptional judgement and decision-making skills Ability to distill large amounts of information to key points Ability to adapt to changing conditions and independently define priorities TRAVEL Limited national travel of no more than 5% possible as needed by the President to support work in one of Jumpstart's 7 key geographies START DATE June 2022 (preferred start date; yet position open until filled) LOCATION Boston, MA (preferred location to provide direct support as needed to President & COO) With strong experience as a remote employee and a strong background, work from any Jumpstart hub office in either Atlanta, GA; Berkeley, CA; Chicago, IL; Los Angeles, CA; New York, NY; or Washington, DC Telecommuting option possible as part of a formal schedule of support SALARY & BENEFITS Salary - $75,000 - $80,000 commensurate with education and experience; along with excellent benefits and a great mission-driven work environment TO APPLY Please complete an online application at https://**************/about/careers/. Both a cover letter and resume are required to complete your application. Applications without a cover letter may not be considered. Candidates will be reviewed on an on-going basis. Please upload/attach your resume to your applicant profile as well as your cover letter. Jumpstart for Young Children, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, gender identity or expression, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital or parental status, amnesty, political affiliation, veteran status, military service, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws with respect to employment opportunities. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.

Receptionist / Administrative Assistant Family office in Boston is seeking a warm, polished, and highly professional Receptionist / Administrative Assistant to join its close-knit team. This role focuses on front desk operations, hospitality, and administrative support to ensure smooth daily office operations and a welcoming experience for all visitors. Responsibilities: Greet and assist visitors, vendors, and guests with a professional and welcoming presence. Provide refreshments and maintain a polished, client-ready reception and meeting environment. Answer and route phone calls, manage correspondence, and assist with scheduling as needed. Maintain a clean, organized, and fully stocked office environment, including meeting rooms and shared spaces. Support light hospitality tasks such as preparing coffee or refreshments for meetings. Assist with general administrative duties, including filing, organizing paperwork, and supporting the team as needed. Qualifications: 2+ years of administrative or front-desk experience in a client- or guest-facing environment. Background in hospitality, concierge services, or luxury office reception strongly preferred. Excellent interpersonal and communication skills with a polished, professional presence. Strong organizational skills and the ability to anticipate needs. Tech-savvy and comfortable learning internal systems and tools. Detail-oriented, punctual, and committed to maintaining a professional environment.

Title: Sr Executive Assistant I Duration: 2 years with possible extension Shift: Hybrid, 2X a week or as needed Pay Range: $35/hr. - $39.40/hr. On W2. Required: Strong MS Office (Excel and Power Point), strong communication skills, highly professional. Need someone we will be confident in as they will be supporting top level executives. Will be required to help with PP presentations and coordinate town halls in addition to EA duties. Experience in technology and business transformation initiatives is highly desirable. Overview: We are seeking an exceptional and detail-oriented Executive Assistant & Program Coordinator to support four senior executives spearheading a major multi-year Technology Enabled Business Transformation. This position blends high-level administrative support with critical program coordination responsibilities, requiring a dynamic professional who thrives in a fast-paced, transformative environment. Executive Support: Calendar Management: Proactively manage complex, dynamic schedules for four senior executives. This involves scheduling and confirming meetings, managing time zone differences for global calls, and prioritizing tasks to ensure optimal time management. Resolve scheduling conflicts, ensuring all stakeholders are informed and updated promptly. Communication: Serve as the communication gatekeeper, screening and prioritizing emails, calls, and other correspondence. Draft, edit, and proofread high-quality emails, presentations, and reports for internal and external audiences. Prepare briefings for meetings by compiling relevant documents, reports, and data insights. Travel Coordination: Plan and organize comprehensive travel itineraries, including flight bookings, ground transportation, and accommodation, ensuring alignment with executives'schedules and preferences. Prepare detailed travel briefings with all necessary documents and contacts. Administrative Support: Handle a wide array of administrative tasks, including filing, record-keeping, and office supply management, ensuring the executives'office runs smoothly. Oversee expense reports and budget tracking for the executives, ensuring accuracy and compliance with company policies. Program Coordination: Project Coordination: Collaborate with the transformation team to plan and execute project activities, ensuring alignment with strategic goals and timelines. Maintain project trackers, dashboards, and documentation to provide accurate and up-to-date project status. Meeting Facilitation: Organize and facilitate cross-functional project meetings, ensuring all participants are prepared and have access to necessary documentation. Record and distribute meeting minutes, tracking action items and follow-up tasks to ensure accountability and completion. Communication and Reporting: Develop and maintain strong relationships with key stakeholders across the organization to enhance communication flow and stakeholder engagement. Prepare comprehensive project reports and presentations for executive review, distilling complex data into clear, actionable insights. Risk and Issue Management: Assist in the identification and monitoring of project risks and issues, facilitating the development of mitigation strategies. Maintain a risk register and work with project leads to ensure proactive management and resolution of issues. Budget and Resource Monitoring: Support the tracking and management of project budgets, ensuring resources are allocated efficiently and expenditures are within planned limits. Assist in preparing financial reports and forecasts for review by the project leadership team. Qualifications: Bachelor's degree in Business Administration, Management, or related field is preferred. 3+ years of proven experience as an Executive Assistant, Program Coordinator, or Junior Project Manager, preferably in a technology or transformation setting. Exceptional organizational skills with a keen attention to detail. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools (e.G., MS Project, JIRA, Trello). Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organization. Strong problem-solving skills and the ability to anticipate needs and potential challenges. Ability to handle confidential information with discretion and maintain a high level of professionalism. Experience in technology and business transformation initiatives is highly desirable. Project Management Professional (PMP) certification or equivalent is advantageous but not required. Key Competencies: Attention to Detail: Demonstrated ability to manage intricate scheduling and project components accurately and efficiently. Proactive Problem-Solving: Capacity to anticipate needs and potential challenges, offering innovative and timely solutions. Time Management: Proven track record of balancing multiple priorities and deadlines effectively in a fast-paced environment. Interpersonal Skills: Strong relationship-building skills, with the ability to work collaboratively across teams and with various stakeholders. Adaptability: Ability to thrive in a dynamic, rapidly changing environment and manage ambiguity with confidence.

Reporting to the Senior Vice President (SVP), Ambulatory Care, the Executive Assistant will provide primary support to the SVP related to scheduling, meeting development and planning, development of internal and external presentations, and development of internal communications on behalf of the SVP. The SVP, Ambulatory Care, is a new executive to the Dana-Farber Cancer Institute (DFCI), tasked with optimizing the patient care experience in ambulatory services in a rapidly growing footprint across multiple sites. The Executive Assistant serves as the primary point of contact for diverse internal and external constituents, including faculty and commercial partners; assists the SVP as well as others aligned to the Office, with monitoring, prioritizing, and executing a broad range of tasks; and approaches the work with a cross-functional mindset. The Executive Assistant may assume responsibility for select projects and initiatives as directed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities Under minimal supervision will perform the following: * Provide knowledgeable and skilled general administrative support primarily to Vice President(s) and above or a comparable level executive. Responsibilities to include: * Advanced communications support, * Proactively triaging issues as they arise and determining appropriate action in response to inquiries, * Act as designee of leader in specified areas as directed. * Complex calendar management of senior executives and anticipating conflicts before they arise. * Assist executive(s) in preparing presentations as needed; ensure room reservations and A/V equipment is set-up appropriately for VP or SVP hosted meeting. * Collaborate with leadership, HR, and hiring managers to manage and execute a smooth process for requirement and onboarding new hires. * Work with leaders to track departmental workforce, i.e., employees, contractors, consultants, and keep organizational charts updated and compiled. * May be responsible for managing in person events, ensuring there are appropriate speakers, hosts, and catering arranged. * Coordinate department events, retreats, leadership meetings and other group meetings with internal and external entities. * Prepare documents and correspondence that may be highly confidential or politically sensitive in nature. * Book complex domestic and/or international travel itineraries. * Attend administrative leadership team meetings as requested, ensuring these meetings have identified facilitators, agendas, and that action items are recorded and followed up on. * May process invoices to ensure vendors are paid in a timely fashion, assign proper budget codes and coordinate reimbursements. * Oversee department purchasing cards, online reconciliation, statement and receipts submission to Accounts Payable in a timely manner. * Process various requisitions, purchase orders, personnel and other forms needed for the department's administration. * May provide oversight of operational/administrative functions to department managers, including maintaining SOPs and educating staff as needed. * Maintain a high-level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics. * Help to improve workflow, operating efficiency, and service quality within the department. * May provide mentorship, supervision, or management to junior administrative staff. SUPERVISORY RESPONSIBILITIES: No direct reports, may provide mentorship, supervision, or management to junior administrative staff. Qualifications Minimum Education: High school diploma required. Bachelor's degree preferred. Minimum Experience: 7 years of administrative experience of which 2 years must be in an Executive Assistant role, preferably in a non-profit/mission-driven organization. License/Certification/Registration: N/A KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Stellar communication skills, both written and verbal. * Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. * Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. * Resourceful with strong problem-solving skills. * Ability to engage with appropriate urgency in situations that require quick response or turnaround. * Ability to independently prioritize high volume of tasks and manage competing priorities. * Demonstrated competency with budgeting and office systems and standard computer programs; ability to teach others as needed. * Ability to work collaboratively with a wide range of people and diverse cultures. * Ability to handle Interactions that require confidentiality and diplomacy. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $86,720 - $101,090 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 900-530 Shift: 1 - Day Shift, 10 Hours (United States of America) Hours: 40 Cost Center: 34000 - 3006 Rt 20 Northboro This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office. II. Major Responsibilities 1. Patient Scheduling, Registration, and Coordination • Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness. • Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations. • Assists with new patient intake, including collecting demographic and insurance information. • Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate. 2. Communication and Customer Service • Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers. • Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience. • Serves as liaison between patients, families, and caregivers to promote timely and effective communication. • Escorts patients to examination rooms and chaperones examinations as required. 3. Documentation, Transcription, and Correspondence • Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents. • Proofreads and edits materials for grammar, spelling, format, and style. • Composes or prepares standard letters and forms for review. • Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations. 4. Meeting, Program, and Faculty Support • Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes. • Makes travel arrangements for conferences, meetings, and other events. • May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned. 5. Billing and Financial Processing • Collects patient copayments, processes payments, and maintains records for daily deposits. • Performs on-site charge entry for submission to billing. III. Position Qualifications License/Certification/Education: Required: 1. High School diploma or equivalent. Preferred: 1. Completion of a medical secretary, medical assistant, or related vocational training program. Experience/Skills: Required: 1. 2 years of experience in a medical office or healthcare setting. 2. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. 3. Strong organizational, communication, and customer service skills. 4. Ability to maintain confidentiality of patient and organizational information. 5. Demonstrated ability to manage multiple priorities in a fast-paced environment. Preferred: 1. Previous experience providing administrative support in an academic medical office. 2. Familiarity with medical terminology, insurance authorization processes, and clinical workflows. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. IV. Physical Demands and Environmental Conditions Work is considered sedentary. Position requires work indoors in a normal office environment. Exciting very busy office that services both primary care and specialty patients! Major Responsibilities: Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians. Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service. Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department. Position Qualifications: Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience. Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

The Department of Children and Families (DCF) seeks a highly organized and detail-oriented Executive Assistant. The selected candidate will provide administrative support to the Deputy General Counsel, the Director of Fair Hearings, and the Fair Hearing Unit as a whole. The ideal candidate will provide high-quality, professional customer service, and maintain efficient office operations. The selected candidate will ensure the office systems, agency procedures, and practices are well organized and administered effectively. Duties and Responsibilities (these duties are a general summary and not all inclusive): * Responsible for review and scheduling of all fair hearing requests in accordance with regulations. * Ensures Fair Hearing information, including requests for hearings and appeals from hearings, are entered into the DCF database (iFamilyNet). * Supports the day-to-day operational needs of the Fair Hearing Unit and its related functions, including processing Fair Hearing decisions in accordance with DCF regulatory time frames when needed. * Oversees incoming and outgoing correspondence for the Fair Hearing Unit, including scanning and uploading correspondence to DCF database as necessary. * Assists with technical assistance activities, including updating procedure manuals and updating and archiving Fair Hearing files. * Assists in tracking and processing fair hearing files and records, document requests and subpoenas. * Reviews and assists in analyzing Fair Hearing Unit data and preparing data reports as necessary, including monthly statistics. * Responds to external agency requests for information, under the direction of the Director. * Provides exceptional customer service to the consumers/Appellants/attorneys and assists in resolving consumer complaints and staff questions. * Maintains a working relationship with the staff within the Fair Hearing Unit, Office of the General Counsel and Area Office Staff. Coordinate scheduling with Area Office Staff. * Manages calendar and coordinate meetings for the Director of Fair Hearings as needed. * Other responsibilities as assigned by the Director of the Fair Hearing Unit. Preferred Qualifications: * At least two (2) years of administrative experience in government, corporate or law firm environment * Excellent interpersonal and communication skills with the aptitude to work independently and collaborate with multiple staff. * Excellent attention to detail. * Skilled in preparing general reports, using charts, graphs, and tables. * Excellent computer skills, including proficiency in Microsoft Word, Outlook, Excel, and Power Point, as well as Adobe and ability to learn new computer applications and software. * Ability to exercise sound judgment and discretion in handling confidential information. * Excellent time management skills and proficiency in giving precise written and oral instructions About the Department of Children and Families: The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF's vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning. For more information about our agency and programs visit: **************** Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit **************************** Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at ************** and select option #4 First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.* II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* * Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Opportunities for Onsite (MGH, BWH and MGB workspaces) as well as Remote Hybrid workspaces. Performs basic to general secretarial or clerical duties related to the department functions. Receive telephone calls and personal callers, handling inquiries independently or directing to another party. Receives incoming mail and email; answers routine correspondence. Maintains daily calendar and make appointments. Types letters, runs reports, maintains or assists in maintaining files and records. Other related items as required. Essential Functions * Perform administrative duties for an individual, group, or department. * Prepare reports, meeting minutes and correspondence. * Create and edit documents, spreadsheets and presentations. * Manage schedules, arrange appointments and itineraries. * Coordinate meetings, travel, conference calls, and complete expense reports. * Answer and transfer phone calls. * Remain knowledgeable of business unit policies. * May make contacts of a sensitive, complex, and confidential nature. * May work for one or several department professionals, division heads, officers, or managers. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative Assistant or Secretarial experience 0-1 year preferred Knowledge, Skills and Abilities * Basic understanding of office procedures including filing, copying, scanning, printing and faxing. * Basic Proficiency in MS Office. * Ability to use phone system. * Managing one's own time and the time of others. * Strong verbal & written communication skills. * Strong customer service skills. * Strong interpersonal, written and oral skills. * Ability to use standard office equipment. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.* II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. The Department of Children and Families (DCF) seeks a highly organized and detail-oriented Executive Assistant. The selected candidate will provide administrative support to the Deputy General Counsel, the Director of Fair Hearings, and the Fair Hearing Unit as a whole. The ideal candidate will provide high-quality, professional customer service, and maintain efficient office operations. The selected candidate will ensure the office systems, agency procedures, and practices are well organized and administered effectively. Duties and Responsibilities (these duties are a general summary and not all inclusive): Responsible for review and scheduling of all fair hearing requests in accordance with regulations. Ensures Fair Hearing information, including requests for hearings and appeals from hearings, are entered into the DCF database (iFamilyNet). Supports the day-to-day operational needs of the Fair Hearing Unit and its related functions, including processing Fair Hearing decisions in accordance with DCF regulatory time frames when needed. Oversees incoming and outgoing correspondence for the Fair Hearing Unit, including scanning and uploading correspondence to DCF database as necessary. Assists with technical assistance activities, including updating procedure manuals and updating and archiving Fair Hearing files. Assists in tracking and processing fair hearing files and records, document requests and subpoenas. Reviews and assists in analyzing Fair Hearing Unit data and preparing data reports as necessary, including monthly statistics. Responds to external agency requests for information, under the direction of the Director. Provides exceptional customer service to the consumers/Appellants/attorneys and assists in resolving consumer complaints and staff questions. Maintains a working relationship with the staff within the Fair Hearing Unit, Office of the General Counsel and Area Office Staff. Coordinate scheduling with Area Office Staff. Manages calendar and coordinate meetings for the Director of Fair Hearings as needed. Other responsibilities as assigned by the Director of the Fair Hearing Unit. Preferred Qualifications: At least two (2) years of administrative experience in government, corporate or law firm environment Excellent interpersonal and communication skills with the aptitude to work independently and collaborate with multiple staff. Excellent attention to detail. Skilled in preparing general reports, using charts, graphs, and tables. Excellent computer skills, including proficiency in Microsoft Word, Outlook, Excel, and Power Point, as well as Adobe and ability to learn new computer applications and software. Ability to exercise sound judgment and discretion in handling confidential information. Excellent time management skills and proficiency in giving precise written and oral instructions About the Department of Children and Families: The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF's vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by\: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values\: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning. For more information about our agency and programs visit\: **************** Pre-Hire Process\: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http\://********************* Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at ************** and select option #4 Tell us about a friend who might be interested in this job. All privacy rights will be protected.

Assists Director, Manager, or Chief of Service in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the "go-to" person for the administrative staff. Key responsibilities * Lead and direct secretarial, clerical, and administrative support services to ensure smooth department operations. * Recommend, implement, and maintain internal systems and departmental policies. * Oversee department recordkeeping systems for administrative and financial data, ensuring data accuracy and report distribution. * Collect and compile data for various analyses and perform calculations to prepare spreadsheets, graphs, and charts. * Manage daily administrative operations, preparing reports and documents to meet compliance requirements. * Facilitate administrative forms processing, such as purchase orders and invoices. * Organize logistics for seminars, conferences, and special events, including material preparation and registration management. * Maintain departmental files, records, databases, and office libraries, managing information entry and distribution. * Schedule appointments and maintain physician calendars, handle meeting logistics, and prepare agendas. * Monitor supply inventory and computer equipment, authorize purchases and coordinate equipment services. * Transcribe, type, proofread, and edit various materials, including confidential documents, ensuring accuracy and clarity. * Answer and route phone calls, greet visitors, provide information, and manage correspondence. * Deliver positive customer service to support departmental and hospital operations. Minimum qualifications Education: * A high school level of education. Experience: * Two years of related experience * Prior customer service or administrative experience preferred * Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. * Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations. Schedule: Monday-Friday, Hybrid after training period. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Reporting to the Senior Vice President (SVP), Ambulatory Care, the Executive Assistant will provide primary support to the SVP related to scheduling, meeting development and planning, development of internal and external presentations, and development of internal communications on behalf of the SVP. The SVP, Ambulatory Care, is a new executive to the Dana-Farber Cancer Institute (DFCI), tasked with optimizing the patient care experience in ambulatory services in a rapidly growing footprint across multiple sites. The Executive Assistant serves as the primary point of contact for diverse internal and external constituents, including faculty and commercial partners; assists the SVP as well as others aligned to the Office, with monitoring, prioritizing, and executing a broad range of tasks; and approaches the work with a cross-functional mindset. The Executive Assistant may assume responsibility for select projects and initiatives as directed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Under minimal supervision will perform the following: + Provide knowledgeable and skilled general administrative support primarily to Vice President(s) and above or a comparable level executive. Responsibilities to include: + Advanced communications support, + Proactively triaging issues as they arise and determining appropriate action in response to inquiries, + Act as designee of leader in specified areas as directed. + Complex calendar management of senior executives and anticipating conflicts before they arise. + Assist executive(s) in preparing presentations as needed; ensure room reservations and A/V equipment is set-up appropriately for VP or SVP hosted meeting. + Collaborate with leadership, HR, and hiring managers to manage and execute a smooth process for requirement and onboarding new hires. + Work with leaders to track departmental workforce, i.e., employees, contractors, consultants, and keep organizational charts updated and compiled. + May be responsible for managing in person events, ensuring there are appropriate speakers, hosts, and catering arranged. + Coordinate department events, retreats, leadership meetings and other group meetings with internal and external entities. + Prepare documents and correspondence that may be highly confidential or politically sensitive in nature. + Book complex domestic and/or international travel itineraries. + Attend administrative leadership team meetings as requested, ensuring these meetings have identified facilitators, agendas, and that action items are recorded and followed up on. + May process invoices to ensure vendors are paid in a timely fashion, assign proper budget codes and coordinate reimbursements. + Oversee department purchasing cards, online reconciliation, statement and receipts submission to Accounts Payable in a timely manner. + Process various requisitions, purchase orders, personnel and other forms needed for the department's administration. + May provide oversight of operational/administrative functions to department managers, including maintaining SOPs and educating staff as needed. + Maintain a high-level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics. + Help to improve workflow, operating efficiency, and service quality within the department. + May provide mentorship, supervision, or management to junior administrative staff. **SUPERVISORY RESPONSIBILITIES:** No direct reports, may provide mentorship, supervision, or management to junior administrative staff. Minimum Education: High school diploma required. Bachelor's degree preferred. Minimum Experience: 7 years of administrative experience of which 2 years must be in an Executive Assistant role, preferably in a non-profit/mission-driven organization. License/Certification/Registration: N/A **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Stellar communication skills, both written and verbal. + Advanced knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe. + Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. + Resourceful with strong problem-solving skills. + Ability to engage with appropriate urgency in situations that require quick response or turnaround. + Ability to independently prioritize high volume of tasks and manage competing priorities. + Demonstrated competency with budgeting and office systems and standard computer programs; ability to teach others as needed. + Ability to work collaboratively with a wide range of people and diverse cultures. + Ability to handle Interactions that require confidentiality and diplomacy. **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $86,720 - $101,090 At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 900-530 Shift: 1 - Day Shift, 10 Hours (United States of America) Hours: 40 Cost Center: 34000 - 3006 Rt 20 Northboro This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office. II. Major Responsibilities 1. Patient Scheduling, Registration, and Coordination * Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness. * Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations. * Assists with new patient intake, including collecting demographic and insurance information. * Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate. 2. Communication and Customer Service * Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers. * Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience. * Serves as liaison between patients, families, and caregivers to promote timely and effective communication. * Escorts patients to examination rooms and chaperones examinations as required. 3. Documentation, Transcription, and Correspondence * Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents. * Proofreads and edits materials for grammar, spelling, format, and style. * Composes or prepares standard letters and forms for review. * Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations. 4. Meeting, Program, and Faculty Support * Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes. * Makes travel arrangements for conferences, meetings, and other events. * May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned. 5. Billing and Financial Processing * Collects patient copayments, processes payments, and maintains records for daily deposits. * Performs on-site charge entry for submission to billing. III. Position Qualifications License/Certification/Education: Required: 1. High School diploma or equivalent. Preferred: 1. Completion of a medical secretary, medical assistant, or related vocational training program. Experience/Skills: Required: 1. 2 years of experience in a medical office or healthcare setting. 2. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. 3. Strong organizational, communication, and customer service skills. 4. Ability to maintain confidentiality of patient and organizational information. 5. Demonstrated ability to manage multiple priorities in a fast-paced environment. Preferred: 1. Previous experience providing administrative support in an academic medical office. 2. Familiarity with medical terminology, insurance authorization processes, and clinical workflows. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. IV. Physical Demands and Environmental Conditions Work is considered sedentary. Position requires work indoors in a normal office environment. Exciting very busy office that services both primary care and specialty patients! Major Responsibilities: Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians. Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service. Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department. Position Qualifications: Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience. Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

As a global leader in the advancement of pediatric health, Boston Children's is committed to work that often challenges the limits of what is possible. The Center will be a resource for faculty, staff, patients and families, and a home for advocacy and new thinking across all aspects of pediatric healthcare delivery. The center will enable scholarship and education, training for future leaders in pediatric bioethics and establish Boston Children's as a leader in pediatric bioethics nationally and worldwide. This is a part-time (Mon-Fri, days, 20 hours/week), hybrid position, based in Boston. Key Responsibilities: * Coordinates administration of departmental fellowship and/or residency programs, training grants, and related programs. Records and monitors receipt of application materials and schedules interviews. Communicates with applicants, other hospital departments, and institutions by phone or in writing to assess status of applications/appointments and exchange information. Collects, prepares, routes and tracks required appointment, credentialing and licensure documents. Compiles and maintains related files and records. * Leads and directs provision of administrative support services for the Center. Recommends, implements and maintains internal office systems and procedures. Recommends and assists in development and implementation of departmental administrative policies and procedures. * Schedules appointments and meetings and maintains Executive Director's calendar. Reserves meeting locations, orders needed supplies and services, and prepares agenda and other materials. Prepares travel arrangements, including airline reservations and hotel accommodations, as necessary. * Plans, prepares, and organizes logistic and administrative requirements for seminars, conferences, and other special programs or events. Obtains and organizes planning information, prepares or orders publicity materials and advertisements, reserves event location(s), and secures necessary supplies, equipment, and services. Prepares program syllabus/schedules, collects and organizes teaching materials, receives and records registration forms and fees, and monitors expenses. * Transcribes and types from recorded dictation, shorthand or rough draft correspondence, reports, manuscripts, charts, and other materials for clinical, administrative, or research purposes, including highly complex and/or confidential financial/business documents. Edits and updates CVs of Executive Director and other Center faculty (as determined by the ED), in Harvard format. Proofreads and edits materials for accuracy, consistency, and clarity. Receives and screens correspondence, composing and preparing responses on administrative matters as appropriate. * Organizes and maintains daily administrative operations of department. Prepares periodic reports and documents to comply with hospital, governmental, regulatory, and/or funding agency requirements. Initiates, routes, and tracks administrative forms such as purchase orders, payment requisitions, and physician reappointment forms. Minimum Qualifications Education: * High school diploma/GED required. Experience: * Two (2) years of related experience required. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8 am to 4:30 pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 34000 - 3071 Fitchburg Primary Care This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office. II. Major Responsibilities 1. Patient Scheduling, Registration, and Coordination • Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness. • Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations. • Assists with new patient intake, including collecting demographic and insurance information. • Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate. 2. Communication and Customer Service • Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers. • Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience. • Serves as liaison between patients, families, and caregivers to promote timely and effective communication. • Escorts patients to examination rooms and chaperones examinations as required. 3. Documentation, Transcription, and Correspondence • Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents. • Proofreads and edits materials for grammar, spelling, format, and style. • Composes or prepares standard letters and forms for review. • Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations. 4. Meeting, Program, and Faculty Support • Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes. • Makes travel arrangements for conferences, meetings, and other events. • May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned. 5. Billing and Financial Processing • Collects patient copayments, processes payments, and maintains records for daily deposits. • Performs on-site charge entry for submission to billing. III. Position Qualifications License/Certification/Education: Required: 1. High School diploma or equivalent. Preferred: 1. Completion of a medical secretary, medical assistant, or related vocational training program. Experience/Skills: Required: 1. 2 years of experience in a medical office or healthcare setting. 2. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. 3. Strong organizational, communication, and customer service skills. 4. Ability to maintain confidentiality of patient and organizational information. 5. Demonstrated ability to manage multiple priorities in a fast-paced environment. Preferred: 1. Previous experience providing administrative support in an academic medical office. 2. Familiarity with medical terminology, insurance authorization processes, and clinical workflows. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. IV. Physical Demands and Environmental Conditions Work is considered sedentary. Position requires work indoors in a normal office environment. Major Responsibilities: Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians. Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service. Receives patient care related visits and phone calls, provides routine information, identifies problem relat Major Responsibilities: Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians. Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service. Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department. Position Qualifications: Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience. Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. ed priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department. Position Qualifications: Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience. Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

The Department of Ophthalmology at Boston Children's Hospital offers the latest and best in diagnostics and care for children with vision problems. The department has 29 ophthalmologists, nine optometrists, and nine orthoptists on staff. Our experts have pioneered specialized diagnostic and surgical techniques for babies and children. We see more than 40,000 outpatients each year, and more than 1,500 surgical procedures are performed annually in our 11 locations. The Ophthalmology - Customer Service department is seeking an intern who embodies our values of respect, inclusivity, teamwork, and kindness to provide patients, families, and colleagues with an experience equal to the care we deliver at our Waltham office. This position is 100% onsite. Key Responsibilities: * As a Patient Experience Representative (PER) Intern, you will provide high quality customer service and administrative support and assist with patient check-ins, answering phones, and help patients and families get where they need to go. * This is a terrific opportunity to gain exposure to healthcare administrative roles, and you will be exposed to top talent in the industry. You will hone your skills in customer service, time management, communication, teamwork, and collaboration among other transferable skills. The PER job family allows career progression in the healthcare industry. Minimum Qualifications Education: * Current undergraduate students preferred; high school diploma/GED required. Experience: * Previous administrative, customer service, or internship/coop experience preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.