Family support specialist jobs in Springfield, IL - 110 jobs
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Family Support Specialist
Family Support Worker
Advocate
Crisis Counselor
Child Welfare Specialist
School Guidance Counselor
Family Resource Advocate
Springfield Urban League 4.2
Family support specialist job in Springfield, IL
SUMMARY : The Family Resource Advocate is responsible for providing quality, comprehensive child/family support services to preschoolers and their families; providing support, training and case management to assist parents in meeting the needs of their children and enhancing parents' role as the primary influence on their child's education and development and supporting parents in increasing their economic stability; determining eligibility for program, enrolling families in program, enlisting parental involvement in child educational programs; working with parents in identifying and achieving goals; accessing support services; creating training programs; and facilitating positive parent, school and student relationships.
ESSENTIAL FUNCTIONS:
1. Establishes a relationship of trust with Head Start children and families.
2. Works with parents and caregivers, providing information and supportive services as needed. This includes conducting a Family Assessment with each enrolled family and negotiating/implementing an Individualized Family Partnership Agreement with them, as well as quarterly meetings with those families who have selected to receive ongoing services. This includes completing required contacts and paperwork for the services provided to each assigned family.
3. Makes appropriate referrals for families and children and follows up on referrals to determine if services were received and needs were met.
4. Interview interested families during enrollment for completion of application and enrollment process by utilizing application checklist.
5. Provide completed application to the Site Manager for review and approval.
6. Obtain income documentation to verify eligibility.
7. Provide actual income documentations, i.e. W2, 1040, RASP, Child support, etc. to ERSEA Coordinator.
8. Obtain hard copies of IEP's and IFSP's during enrollment.
9. Hard copies of IEP's and IFSP's will be provided to Special Services Coordinator in 24 hours.
10. Maintain files in a locked file cabinet.
11. Send via U.S. Mail official notification to families to inform them of selection for enrollment.
12. Enter reasons and causes of absences into ChildPlus daily.
13. Per the Attendance Document Procedures, provides follow-up on children with attendance issues by making contact with families within the hour of the absence.
14. Works closely with teaching staff to coordinate home visits (when agreed upon by both parties), share pertinent information, collaborate on family concerns, and provide united support to families.
15. Attends staff meetings, training sessions, Family Committee Meetings and Community Service Provider Meetings as recommended by the Family Resource Development Coordinator.
16. Provides crisis intervention services to Head Start families within the scope of the agency's resources.
17. Distributes information regarding adult education, employment, male involvement, and family involvement to Head Start families.
18. Distributes health education information to classroom staff and parents and forwards incoming health-related records and information to the site's Data Clerk.
19. Offers updates regarding local social service and health service-related resources for families.
20. Helps identify medical and dental issues and makes referrals to health agencies.
21.Assists with ongoing health screenings held at each Site or in the community as arranged by the Health Services Staff.
22. Submits records of children's illnesses and health needs as identified in the assigned classrooms and assures that proper follow-up action is taken in consultation with the parent and/or a health professional.
23. Works with Data Clerk to maintain records required in the children's site files.
24. Provides assistance and support in health emergencies at the site and provides follow-up, as appropriate.
25. Consults with staff on child abuse and neglect issues and fulfills mandated reporter duties per State of Illinois laws.
26. Maintains confidentiality and professionalism at all times.
27. Employee will comply with the policies and procedures for bus monitoring. Bus monitoring services will consist of (but not limited to) securing all children in seatbelts, taking attendance, securing authorized signatures when releasing the child from the bus. Employee will also maintain control and ensure the safety of the children on the bus at all times.
28. Performs other duties as assigned, with consideration given to the priority of direct services to families.
QUALIFICATIONS:
1. Minimum Educational Standards: A credential or certification in social work, human services, family services, counseling or a related field. Desired Educational standards: Bachelor's Degree in social services or related field.
2. Ability to communicate and work well with parents, children, staff, and community agency personnel
3. Ability to pass a medical examination identifying freedom from communicable disease
4. Ability to lift at least 40 pounds
5. At least 21 years of age
6. Must have a current Illinois Driver's License, reliable transportation for self and others for use in program activities, and proof of car insurance required bythe State of Illinois
7. Willingness to learn and uphold Springfield Urban League Head Start Policies and Procedures and have a positive attitude toward direction
8. Must meet the State of Illinois Department of Children and Family Services Licensing Standards for working at a Head Start Center
9. Ability to adequately complete program records and reports, organize time and materials effectively, understand written program materials
Benefits
Benefits: Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability Insurance, Employee Assistance Plan. We offer vacation, sick and personal pay based on date of hire.
The Springfield Urban League, Inc. is an Equal Opportunity Employer
$38k-49k yearly est. Auto-Apply 35d ago
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10-4 Truck Recruiting
Family support specialist job in Springfield, IL
Class A CDL Solo OR Teams Truck Driver
85K-105K+ Top performers make more
1300.00 Sign on bonus
-home every weekend
No touch freight
67 CPM - 71 CPM
Weekly Pay via Direct Deposit
Great Benefits
Great pay!
REQUIREMENTS:
Must be at least 23 Years of Age
MUST HAVE AT 9 MONTHS OF VERIFIABLE OTR/REGIONAL EXPERIENCE. (6 MONTHS IF APPLYING FOR TEAMS)
No Sap drivers
Experience driving in the Midwest
No more than 2 MV's in the last 2 years
No suspensions for MV in the last 4 years
No DOT preventable accidents in the last 3 years
No 15 mph over speeding tickets in the last 12 mos
No more than 3 jobs in the last year. Average time on a job has to be at least 4 months
No MAJOR moving violations in the last 3 years
No terminations in the last year
Background Friendly
No more than 150 days of being unemployed in the last 15 months. (stable work history is preferred)
Must be able to pass a hair test
No DUI/DWI in the last 7 years
BENEFITS:
401(k)
Dental insurance
10k free life insurance
Health insurance
Paid toll fees
Paid training
Referral program
Vision insurance
Newer Trucks/Flat screen TV's included
Free rider program/no pets
Language:
English (Required)
License/Certification:
CDL A (Required)
APPLY TODAY FOR MORE DETAILS
$35k-51k yearly est. Auto-Apply 60d+ ago
Family Services Specialist
Addus Homecare
Family support specialist job in Springfield, IL
Addus Home Care strives to help older adults and people with disabilities to live safe and healthy lives at home.
In this job, you will assists families in crisis through DCFS programs including: Family Habilitation Services, Visitation and Housing. Family Service Specialists provide services that help families comply with court-ordered program participation and work through difficult situations. Training is provided through the office and on-the-job.
Family Service Specialist Benefits:
Pay is $17/HR
DAILY PAY available for select positions!
Flexible schedule - full time and part time available
Direct deposit
Reimbursement for mileage $.70/mile
FSS Duties:
Work with families in crisis through DCFS and various State contracts
Prepare written reports and maintain accurate records and court testimony
Prepare and sign client progress reports on a monthly basis:
Scheduled dates and units of service
Specific goals/issues to be addressed for each date of service
Documentation as to whether each appointment was successful or missed
Reports of progress for each identified goal
Recommendations for future service
Report all child abuse and neglect
Immediately report any significant events, changes in family circumstances, or unusual incidents involving the client or family members to their supervisor
Attend all mandated training
Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources
Supervised visitation / Unsupervised visitation -- Provide transportation for parent and/or children to and from locations for supervised visitation. Observe all interaction of visitation, parent and child behaviors and redirect according to parenting needs and parent / child behaviors
Help families locate housing throughout the local areas. Housing could include public government housing, private rent, or shelter care
Assist clients with finding jobs and community resources
The goal of services for intact families is to support the family and prevent the placement of the child(ren) out of the home.
FSS Requirements & Competencies:
Must be at least 21 years of age
An associate's degree from an accredited institution is required or two years of work experience in social work related to child welfare is required.
Must have a dependable automobile, a valid driver's license, and proof of auto insurance
Must pass the CANTS background check and other required background checks
$17 hourly 60d+ ago
Bilingual Sales Advocate (59871)
Mobilelink USA
Family support specialist job in Springfield, IL
With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate!
Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today! This position includes unlimited commission potential as well as unlimited growth potential!
Why Join the Mobilelink Family?
Unlimited earning potential
Unlimited growth potential
PTO after 90 days.
Dental Insurance
Health insurance
Vision insurance
Company-paid Life Insurance
Role Responsibilities:
Provide extraordinary customer service by being compassionate towards and understanding their needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
Assist our leaders with store operations and duties.
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
Qualifications
Job Qualifications:
Must be fluent in two or more languages. This specific position requires English and Spanish.
Clear communication skills- Attitude and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity
A background in retail sales is helpful, but not required.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
Strong Social Media presence preferred.
Must have reliable transportation to the location.
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy while maintaining a neat and professional appearance.
Working Conditions:
Ability to lift up to 10 pounds.
Ability to bend, squat, and stretch for purposes of inventory and stocking.
Required to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
Ability to work in a fast-paced environment.
Ability to follow instructions to completion.
Problem solves under pressure.
$31k-50k yearly est. 16d ago
Family Services Specialist
Addus Homecare Corporation
Family support specialist job in Clinton, IL
Addus Home Care strives to help older adults and people with disabilities to live safe and healthy lives at home. In this job, you will assists families in crisis through DCFS programs including: Family Habilitation Services, Visitation and Housing. Family Service Specialists provide services that help families comply with court-ordered program participation and work through difficult situations. Training is provided through the office and on-the-job.
Family Service Specialist Benefits:
* Pay is $17/HR
* DAILY PAY available for select positions!
* Flexible schedule - full time and part time available
* Direct deposit
* Reimbursement for mileage $.70/mile
FSS Duties:
* Supportfamilies to prevent the permanent placement of children out of their home.
* Provide transportation for parent and/or children to and from locations for supervised visitation. Travel can be extensive.
* Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources
* Supervised visitation / Unsupervised visitation. Observe all interaction between parents and children during visits parent and redirect if needed
* Prepare written reports and maintain accurate records
* Submit written client progress reports on a monthly basis:
* Scheduled dates and units of service
* Specific goals/issues to be addressed for each date of service
* Documentation as to whether each appointment was successful or missed
* Reports of progress for each identified goal
* Recommendations for future service
* Report all child abuse and neglect
* Attend all mandated trainings
* For families or emancipated foster children in the housing program the FSS locates housing, jobs and other community supports for living independently.
FSS Requirements & Competencies:
* High school diploma or GED is required
* Associates degree or 2 years of child welfare experience is required
* Must be at least 21 years of age
* Experience in social work, child care, or working with families is preferred
* Must have a dependable automobile, a valid driver's license, and proof of auto insurance
* Must pass required background checks
$17 hourly 5d ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1951)
Target 4.5
Family support specialist job in Decatur, IL
The Starting Hourly Rate / Salario por Hora Inicial is $15.50 USD per hour. The Pay Range / Rango salarial is $15.50 USD - $23.25 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$15.5-23.3 hourly Auto-Apply 60d+ ago
Specialized Services Child Welfare Specialist
Lutheran Child and Family Services of Illinois 4.1
Family support specialist job in Decatur, IL
JOB TITLE: Specialized Services Child Welfare Specialist (S-CWS) REPORTS TO: Specialized Services Program Manager STATUS: Full Time, Exempt Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Salary Range: $52,416 - $57,416 OFFICE LOCATION: The office location will be based on the office nearest to the candidate's residency. Travel is required across the 102 IL counties of which cases are assigned. This is generally in the county where the office is located and the surrounding counties for work related responsibilities. Opportunities currently available in Chicago, Oakbrook, Joliet and Kankakee. WHAT WE DO Lutheran Child and Family Services of Illinois improves the well-being of people across the state of by protecting children, strengthening families and building futures for those who have experienced trauma. We do this as a leading provider of a variety of child welfare services. LCFS is a welcoming organization serving children, individuals, families and communities of all faiths, races, ethnic backgrounds, sexual orientations, gender expressions and gender identifications. WHO WE ARE
Champions in supporting children, youth and families throughout Illinois so they are able to reach their full potential
Dynamic and innovative leaders who believe in collaboration with their team of professionals and are revolutionizing the impact on services to families
A community which embraces and its committed to being WIDE (welcoming, inclusive, diverse and equitable)
Impacts of the child welfare community by addressing institutional racism and implicit bias to increase positive outcomes for children and families of color
Creators of culture focused on supportingfamilies and ensuring all children find safe, loving permanent homes, particularly by reuniting them with their families
OBJECTIVES OF THE POSITION Under the direction of organizational leadership, the Specialized Services CWS is part of the child welfare team that achieves the LCFS vision for all children and families having the opportunity for safe, healthy and meaningful lives. This role is part of a child welfare team consisting of child welfare specialist, medical and mental health personnel in building relationships, supports, partnerships and strengths amongst the youth, their identified caregivers and families to ensure youth who are involved in the Illinois foster care system and whom have a history of medical, mental health issues and/or multiple placements, delinquency or other level needs. The goals of the role are to ensure:
Safety, permanency and well-being
Successful and sustainable transitions and maintenance in the least restrictive arrangements
Intensive wraparound and case coordination services for social. Emotional and physical well-being
Natural and formal life-long supports, connections, safety, stability and permanency
Supportive youth led strength building, positive development, pro-social life skills opportunities, behavior and medical adaptability, skills and empowerment
ESSENTIAL ROLES AND RESPONSILITIES (NON-EXHAUSTIVE LIST)
Serve with a team of supervisors and direct service child welfare, professional's in partnership with children, parents and community providers to assess, plan, evaluate and make linkages for safety, permanency, and well-being outcomes
Implementation and referral of individualized and targeted services for youth and families, such as counseling, respite, mentoring, educational support, case management, crisis intervention, and continual language to services to meet the specialize needs of children/families
Collaborate with multi-disciplinary teams and partners for continuous quality improvement, interventions, service delivery and the achievement of program outcomes
Participate in System of Care principles (i.e.: collaborative service delivery for coordinated/integrated, youth-focused, family centered/engaged orientation) to include ensuring the provision of social/emotional/mental/behavioral/mental health specialty service provision. (This includes regular participation in clinical and medical staffing's and level of care eligibility/maintenance reviews)
Participate in regular supervision, mediation, problem resolution, and crisis response by effectively responding to parent, child, provider and other stakeholder concerns and demonstrating the ability to effectively manage crisis and difficult case situations. (This includes on-call support.)
Assesses and maintain knowledge of child welfare and population specific laws, policies and trends for recommending program adjustments and implementation that aides program effectiveness, children, families and communities
Achieve organizational performance outcomes on Key performance indicators metrics/dashboard towards safety, permanency, well-being and overall agency performance outcomes
Represents clients' needs and Agency interest to referral sources, DCFS, the judicial system and governmental agencies
Exercise discretion and judgment, (under supervision) in performance of duties in conformance with applicable policies, procedures, statutes, rules and regulations
Performs other duties as required or assigned which are reasonably within the values, philosophy, policies, procedures and scope of the duties and enumerated above
ADDITIONAL CHILD WELFARE SPECIALIST ESSENTIAL FUNTCTIONS
Primarily responsible for overseeing children and families assigned to Lutheran Child and Family Services for providing child welfare services which includes monitoring the child's well-being, the birth parents progress towards reunification, facilitating home visits and communicating appropriate information to foster families in their efforts to assist the child and birth parents. Transport child and parents at times in own vehicle. May work evening and some weekends in order to complete tasks. May travel to high-risk communities
Continuously assesses the child's needs related to safety, education, medical and social and psychological well-being. Prepares required written, and verbal reports to the court and collateral contact information as appropriate upholding all consents and confidentiality issues. Handles all crisis situation and client complains with sensitivity and consults with supervisory chain when appropriate to resolve the matter
Complies with all requirements regarding utilization of the DCFS electronic record-keeping system (SACWIS). Prepares written service plans for each client as required by DCFS contract. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant, regulatory, licensing, or accrediting body's. Implements, continuous quality improvement in all aspects of performance
Maintains regular communication with supervisor regarding case issues, and properly notifies the same of all significant issues, particularly those that may impact the youth, permanency, safety and well-being, as well as risk management and contractual compliance
Engages the child, the birth parents, and the foster parents incompetently assesses the dynamics of the relationships and establishes a therapeutic alliance. Teaches effective parenting skills specific to the needs of the family
Maintains knowledge of community resources and coordinates appropriate referrals and follow up as needed and required for child, birth, parents, and foster parents. Establishes collaborative relationships with agency team members such as Case Aide, other child, welfare, specialists, service, providers, and institutions
Correlates service plan outcomes and interventions to the integrative assessment and safety determination with specific interventions and at meeting the needs of the child and birth parents.
Ensures expenditures are appropriate and according to agency policy and DCFS guidelines and reports expenditures in an accurate and timely manner.
Maintains knowledge of changing regulations, policies, and rules from agency, DCFS, legal and accrediting bodies. Attends and participates in all required agency and DCFS training and timeframe required.
Provides a welcoming and receptive environment. All contacts, client's, agency, staff and collateral contacts. Develops understanding and continuously develops self-awareness related to diversity, inclusion, and equity issues.
KNOWLEDGE AND ABILITIES
Knowledge of risk and safety assessment, and developing affective safety plans that reduce/mitigate future risk of child abuse, neglect, and improve child safety
Ability to write, prepare and give clear, actionable, accurate, and comprehensive feedback for reports or documents number
Knowledge of the medical and mental health diagnosis, treatment methodologies, and crisis intervention for high-risk situation
Knowledge of readiness of change, grief, human development, and the impact of trauma
Knowledge and understanding of the role of a change agent and interventions needed for a successful, helping relationship in maintenance of confidentiality,
Ability to demonstrate critical thinking skills, be detail oriented with highly effective verbal, facilitation and written communication skills
Ability to develop skills and the skills of others via training, application and supervision (must participate in organizational training, and an additional 15 hours of training specific to the specialized youth population served annually)
Knowledge and ability to be open and excepting of others ethnicities, race, sexual orientation, and expression (SOGIE)
Ability to collaborate and coach a diverse population of staff, with competence, understanding and sensitivity to the workforce and service populations cultural and socioeconomic characteristics
Proficiency in the usage of computer software; demonstrate an understanding of computer files, systems, and databases, E. G., Microsoft office, XL, Outlook, teams, etc
Ability to travel and work flexible hours
Background and Driving Requirements:
Employment is contingent upon successful completion of all required background checks, including but not limited to criminal background checks and CANTS (Child Abuse and Neglect Tracking System) checks, as required by law and agency policy. Candidates must also possess a reliable vehicle and have a valid driver's license and must not have had a suspended or revoked driver's license within the past three years. QUALIFICATION-EDUCATION & EXPERIENCE REQUIREMENTS Bachelors in a related human service field with 1 year of related experience in child and family casework services. A Child Welfare Employee License (CWEL) in IL is highly preferred. (Proficiency in speaking, reading and writing in English and Spanish preferred.) PHYSICAL AND SPECIAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle or feels objects, or controls; reach with hand and arms. Objects include a computer and keyboard, calculator, typical business machines, such as a fax machine and copier. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee may work in and/or visit, agency offices, children, and family services throughout Illinois and must be able to safely transport him/herself to these environments. The employee is required to have a valid driver's license, insurance and must be able to safely operate a motor vehicle. LCFS is committed to creating a diverse environment, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Without regard to race, color, religion, gender, gender, identity, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. COMPENSATION AND BENEFITS Compensation will be commensurate with experience and qualifications. Lutheran Child and Family services offers a benefit package to health and dental insurance, includes 10 paid holidays, a robust paid time off/vacation/sick time policy, workforce self-care and resiliency benefits, life insurance, a 403(b) retirement program and performance based bonus potential. LCFS is an Equal Opportunity Employer
$52.4k-57.4k yearly 60d+ ago
Advocate Worker
Webster Cantrell Youth Advocacy
Family support specialist job in Decatur, IL
Advocate Worker
Reports To: EFSP & Advocate Supervisor
Commit to assigned clients for a six (6) month period or as determined in the case plan. Develop a strong relationship with assigned clients.
INFORMATION PRIVACY AND SECURITY LEVEL:
In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level II-B security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency.
QUALIFICATIONS:
Minimum of a High school diploma or equivalent
To be at least 21 years of age.
Have own transportation and provide written proof of automobile insurance.
Possess a current Illinois Driver's license
Pass all agency required background check and CANTS.
Some background experience with youth and families.
PHYSICAL CHARACTERISTICS REQURIED:
Possess the ability to perform sitting, standing, and stooping in daily part-time employment.
Ability to operate a motor vehicle during both day and night hours.
Excellent proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills.
Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone.
The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies).
Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations.
$32k-52k yearly est. 2d ago
Member Advocate
Decatur Earthmover Credit Union 3.3
Family support specialist job in Forsyth, IL
Job DescriptionDescription:
DECU is committed to a culture of positive member satisfaction, lasting relationships and exceptional products that are right for the needs of our members. We believe, and we want you to believe, it is a privilege to serve both our members and our community. We are rooted in the credit union movement of “People helping People”.
This is why we offer our team members a career and not just a job. Do you thrive in a collaborative team environment and have passion to serve others? This is who WE are and if this is who YOU are, a Member Advocate position is right for you.
Our total rewards package for your employee experience includes Career Paths, Internal Promotions, Collaborative Spirit, Volunteer Opportunities, Competitive Pay and a Business Casual environment to name a few.
Your benefit package would include:
Health Insurance
Paid Time Off
Vision Insurance
Dental Insurance
Life Insurance
Voluntary Insurance Options
Short Term Disability
Long Term Disability
401(k)
Retirement Plan
Retention Program
Tuition Reimbursement
Health Savings Account
Voluntary Pet Insurance
Wellness Program
Employee Referral Program
Volunteer Time Off
Bereavement Leave
Employee Assistance Program
Other
Requirements:
You will play an essential role of providing services to members by conducting transactions accurately and finding the right solution to best fit the needs of our members while building member rapport and satisfaction. In this role, you will also manage a cash drawer and troubleshoot basic cash drawer differences. You will have a basic knowledge of our products and services, along with participating in monthly campaigns. You will also have the opportunity to participate in community events.
These are just a few things you will be doing as a Member Advocate. We do require you have some customer service experience. Excellent communication skills are a must.
Join our Team!
$34k-45k yearly est. 6d ago
Crisis Counselor, Community Crisis Response
Heritage Behavioral Health Center 4.0
Family support specialist job in Decatur, IL
Crisis Counselor - Community Crisis Response
Heritage Behavioral Health Center - Serving Macon, DeWitt & Piatt Counties Full-Time | Community Crisis Response | Second Shift (3 PM - 12 AM)
Salary
Bachelor's Degree: $25.00/hour + every other Friday paid off
Master's Degree: $60,000 annually + every other Friday paid off
Additional compensation available for CADC, LPC, LSW, LCSW, or LCPC
Shift Differential (2nd & 3rd Shift): $2.00/hour
Salary is based on education, experience, and licensure/certification.
Make a Difference When It Matters Most
Heritage Behavioral Health Center is seeking compassionate, dedicated Crisis Counselors to join our expanding Community Crisis Response Team. This dynamic, community-based position provides rapid-response behavioral health support to individuals experiencing mental health or substance use crises.
Crisis Counselors respond in emergency departments, community settings, partner agencies, and client homes-meeting people where they are and providing life-changing support when they need it most.
If you thrive in fast-paced environments, enjoy real-time problem solving, and want a meaningful career that saves lives and strengthens communities, we want you on our team.
What You'll Do
Provide face-to-face, phone, and virtual crisis intervention to individuals across the lifespan
Respond to a wide range of crisis situations involving adults, adolescents, and children
Engage individuals admitted to inpatient psychiatric hospitals and support transition planning
Assist with involuntary admission processes at the Macon County Court
Complete pre-admission screening assessments for individuals needing higher levels of care
Coordinate with referral sources such as hospitals, law enforcement, schools, and partner agencies
Collaborate with internal teams-crisis clinicians, case managers, psychiatric providers, and leadership-to ensure timely, coordinated support
Document assessments, interventions, and follow-up in the electronic health record
What You BringKnowledge, Skills & Abilities
Ability to engage individuals experiencing high-stress, emotionally intense situations
Flexibility-crisis work is dynamic, and each day looks different
Working knowledge of behavioral health diagnoses and treatment approaches
Ability to support individuals with serious mental illness, substance use disorders, or co-occurring conditions
Understanding of psychiatric services, hospital systems, and community resources
Strong decision-making and problem-solving skills
Clear, professional written and verbal communication
Ability to work independently in community settings while collaborating as part of a team
Ability to navigate electronic health record systems
Proficiency in Microsoft Word and Excel
Commitment to professional development and continuous learning
Education & Requirements
Five (5) years of supervised experience in behavioral health
Bachelor's degree in a human services field
Graduate degree in counseling, psychology, social work, or related field preferred
CADC, LSW, or LPC strongly preferred
Must obtain CADC or licensure (LSW, LPC) within 2 years of hire
Minimum 21 years of age
Valid driver's license, reliable transportation, and proof of auto insurance
Prior experience in crisis services strongly preferred
Benefits You'll Love
Wellness Days - Every other Friday off (paid)
Vacation, sick, and personal leave
Paid holidays
Health club/fitness reimbursement
Employee Assistance Program (EAP)
Continuing education opportunities
Tuition assistance program
Agency-provided life insurance and short-term disability
Health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
Retirement plans: 401(k) and Roth
National Health Service Corps (NHSC) site - eligible clinical staff may qualify for federal loan forgiveness
Join Our Mission
If you are passionate about helping individuals in crisis and want to be part of a team that responds with compassion, skill, and hope-we want to meet you.
Apply today and help us provide support to anyone, anywhere, at any time.
$60k yearly Auto-Apply 5d ago
Junior High School Guidance Counselor
Illinois Association of School 3.8
Family support specialist job in Taylorville, IL
We are seeking a dedicated, empathetic, and organized Guidance Counselor to join our Junior High team. The ideal candidate will serve as a primary advocate for our students, providing a comprehensive counseling program that addresses academic, career, and personal/social development.
Key Responsibilities
Duties include, but are not limited to:
* Individual & Group Counseling: Provide short-term counseling for students regarding social-emotional needs, conflict resolution, and crisis intervention.
* Academic Advising: Assist in student scheduling, transition planning, and monitoring academic progress.
* 504 Plan Coordination: Serve as the Building 504 Coordinator. This includes identifying eligible students, organizing and facilitating initial and annual review meetings, drafting formal plans, and ensuring all staff are informed of and implementing required accommodations.
* Classroom Integration: Deliver developmental guidance lessons on topics such as bullying prevention, executive functioning, and career exploration.
* Parent/Teacher Liaison: Facilitate communication between home and school to support student success and well-being.
Qualifications
* Required: Valid Illinois Professional Educator License (PEL) with a School Counselor Endorsement (formerly Type 73).
* Education: Master's Degree in School Counseling from an accredited institution.
* Experience: Previous experience in a Junior High or Middle School setting is preferred but not required.
* Skills: Strong communication, a deep understanding of adolescent development, and proficiency with student information systems (e.g., LumenTouch).
Salary/Benefits
Salary and Benefits as outlined in the Collective Bargaining Agreement
How to Apply
Please email or send your letter of interest, resume, copy of Professional Educator License (PEL), copy of transcripts and three current letters of recommendation (written in the last three years) to Mrs. Brittany Corlett. Mailing address: Rockridge School District, Attn: Brittany Corlett, 14110 134th Ave W. Taylor Ridge, IL 61284, Email: ******************
Link to District/Third Party Online Application Web Page
***************************************************************************************************************************************************************************
Email Address
******************
School District
Rockridge CUSD 300
Position Website
Rockridge CUSD 300
ILearn Link
ILearn
Report Card Link
District Report Card
Job Posting Date
1/26/2026
Start Date
8/1/2026
$37k-51k yearly est. Easy Apply 1d ago
Family Resource Advocate
Springfield Urban League 4.2
Family support specialist job in Springfield, IL
SUMMARY: The Family Resource Advocate is responsible for providing quality, comprehensive child/family support services to preschoolers and their families; providing support, training and case management to assist parents in meeting the needs of their children and enhancing parents' role as the primary influence on their child's education and development and supporting parents in increasing their economic stability; determining eligibility for program, enrolling families in program, enlisting parental involvement in child educational programs; working with parents in identifying and achieving goals; accessing support services; creating training programs; and facilitating positive parent, school and student relationships.
ESSENTIAL FUNCTIONS:
1. Establishes a relationship of trust with Head Start children and families.
2. Works with parents and caregivers, providing information and supportive services as needed. This includes conducting a Family Assessment with each enrolled family and negotiating/implementing an Individualized Family Partnership Agreement with them, as well as quarterly meetings with those families who have selected to receive ongoing services. This includes completing required contacts and paperwork for the services provided to each assigned family.
3. Makes appropriate referrals for families and children and follows up on referrals to determine if services were received and needs were met.
4. Interview interested families during enrollment for completion of application and enrollment process by utilizing application checklist.
5. Provide completed application to the Site Manager for review and approval.
6. Obtain income documentation to verify eligibility.
7. Provide actual income documentations, i.e. W2, 1040, RASP, Child support, etc. to ERSEA Coordinator.
8. Obtain hard copies of IEP's and IFSP's during enrollment.
9. Hard copies of IEP's and IFSP's will be provided to Special Services Coordinator in 24 hours.
10. Maintain files in a locked file cabinet.
11. Send via U.S. Mail official notification to families to inform them of selection for enrollment.
12. Enter reasons and causes of absences into ChildPlus daily.
13. Per the Attendance Document Procedures, provides follow-up on children with attendance issues by making contact with families within the hour of the absence.
14. Works closely with teaching staff to coordinate home visits (when agreed upon by both parties), share pertinent information, collaborate on family concerns, and provide united support to families.
15. Attends staff meetings, training sessions, Family Committee Meetings and Community Service Provider Meetings as recommended by the Family Resource Development Coordinator.
16. Provides crisis intervention services to Head Start families within the scope of the agency's resources.
17. Distributes information regarding adult education, employment, male involvement, and family involvement to Head Start families.
18. Distributes health education information to classroom staff and parents and forwards incoming health-related records and information to the site's Data Clerk.
19. Offers updates regarding local social service and health service-related resources for families.
20. Helps identify medical and dental issues and makes referrals to health agencies.
21.Assists with ongoing health screenings held at each Site or in the community as arranged by the Health Services Staff.
22. Submits records of children's illnesses and health needs as identified in the assigned classrooms and assures that proper follow-up action is taken in consultation with the parent and/or a health professional.
23. Works with Data Clerk to maintain records required in the children's site files.
24. Provides assistance and support in health emergencies at the site and provides follow-up, as appropriate.
25. Consults with staff on child abuse and neglect issues and fulfills mandated reporter duties per State of Illinois laws.
26. Maintains confidentiality and professionalism at all times.
27. Employee will comply with the policies and procedures for bus monitoring. Bus monitoring services will consist of (but not limited to) securing all children in seatbelts, taking attendance, securing authorized signatures when releasing the child from the bus. Employee will also maintain control and ensure the safety of the children on the bus at all times.
28. Performs other duties as assigned, with consideration given to the priority of direct services to families.
QUALIFICATIONS:
1. Minimum Educational Standards: A credential or certification in social work, human services, family services, counseling or a related field. Desired Educational standards: Bachelor's Degree in social services or related field.
2. Ability to communicate and work well with parents, children, staff, and community agency personnel
3. Ability to pass a medical examination identifying freedom from communicable disease
4. Ability to lift at least 40 pounds
5. At least 21 years of age
6. Must have a current Illinois Driver's License, reliable transportation for self and others for use in program activities, and proof of car insurance required by
the State of Illinois
7. Willingness to learn and uphold Springfield Urban League Head Start Policies and Procedures and have a positive attitude toward direction
8. Must meet the State of Illinois Department of Children and Family Services Licensing Standards for working at a Head Start Center
9. Ability to adequately complete program records and reports, organize time and materials effectively, understand written program materials
Benefits
Benefits: Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability Insurance, Employee Assistance Plan. We offer vacation, sick and personal pay based on date of hire.
The Springfield Urban League, Inc. is an Equal Opportunity Employer
7:30am-4:00pm Monday - Friday
$38k-49k yearly est. Auto-Apply 35d ago
Family Services Specialist
Addus Homecare Corporation
Family support specialist job in Jacksonville, IL
Addus Home Care strives to help older adults and people with disabilities to live safe and healthy lives at home. In this job, you will assists families in crisis through DCFS programs including: Family Habilitation Services, Visitation and Housing. Family Service Specialists provide services that help families comply with court-ordered program participation and work through difficult situations. Training is provided through the office and on-the-job.
Family Service Specialist Benefits:
* Pay is $17/HR
* DAILY PAY available for select positions!
* Flexible schedule - full time and part time available
* Direct deposit
* Reimbursement for mileage $.70/mile
FSS Duties:
* Work with families in crisis through DCFS and various State contracts
* Prepare written reports and maintain accurate records and court testimony
* Prepare and sign client progress reports on a monthly basis:
* Scheduled dates and units of service
* Specific goals/issues to be addressed for each date of service
* Documentation as to whether each appointment was successful or missed
* Reports of progress for each identified goal
* Recommendations for future service
* Report all child abuse and neglect
* Immediately report any significant events, changes in family circumstances, or unusual incidents involving the client or family members to their supervisor
* Attend all mandated training
* Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources
* Supervised visitation / Unsupervised visitation -- Provide transportation for parent and/or children to and from locations for supervised visitation. Observe all interaction of visitation, parent and child behaviors and redirect according to parenting needs and parent / child behaviors
* Help families locate housing throughout the local areas. Housing could include public government housing, private rent, or shelter care
* Assist clients with finding jobs and community resources
* The goal of services for intact families is to support the family and prevent the placement of the child(ren) out of the home.
FSS Requirements & Competencies:
* Must be at least 21 years of age
* An associate's degree from an accredited institution is required or two years of work experience in social work related to child welfare is required.
* Must have a dependable automobile, a valid driver's license, and proof of auto insurance
* Must pass the CANTS background check and other required background checks
$17 hourly 9d ago
Child Welfare Specialist
Lutheran Child and Family Services of Illinois 4.1
Family support specialist job in Decatur, IL
Lutheran Child and Family Services of Illinois Effective Date: March 1, 2024 NON-MANAGEMENT Job Title: Child Welfare Specialist Exempt/Non-exempt: EXEMPT Immediate Supervisor: Program Manager Salary Range: $52,416 - $57,416 Benefits: Click Here to view LCFS' Full-Time Employee Benefits. Essential Functions:
Primarily responsible for overseeing children and families assigned to Lutheran Child and Family Services for providing child welfare services which includes monitoring the child's well-being, the birth parents progress towards reunification, facilitating home visits and communicating appropriate information to foster families in their efforts to assist the child and birth parents. Transport child and parents at times in own vehicle. May work evening and some weekends in order to complete tasks. May travel to high-risk communities. Provide on-call services as assigned.
Exercises discretion and sound judgment in performance of duties in conformance with applicable policies, procedures, statutes, rules and regulations.
Implementation and referral of individualized and targeted services for youth and families, such as counseling, respite, mentoring, educational support, case management, crisis intervention, and continual language to services to meet the specialize needs of children/families.
Collaborate regularly with multi-disciplinary teams and partners for continuous quality improvement, interventions, service delivery and the achievement of program outcomes.
Actively participate in System of Care including the regular participation in clinical and medical staffing's and level of care.
Actively participate in regular supervision, mediation, problem resolution, and crisis response by effectively responding to parent, child, provider and other stakeholder concerns and demonstrating the ability to effectively manage crisis and difficult case situations. (This includes on-call support.)
Assesses and maintains knowledge of child welfare and population specific laws, policies and trends for recommending program adjustments and implementation that aides program effectiveness, children, families and communities.
Achieve organizational performance outcomes on Key performance indicators metrics/dashboard towards safety, permanency, well-being and overall agency performance outcomes
Represents clients' needs and Agency interest to referral sources, DCFS, the judicial system and governmental agencies.
Continuously assesses the child's needs related to safety, education, medical and social and psychological well-being. Prepares accurate, timely required written, and verbal reports to the court and collateral contact information as appropriate upholding all consents and confidentiality issues. Handles all crisis situation and client complains with sensitivity and consults with supervisory chain when appropriate to resolve the matter.
Complies with all requirements regarding utilization of the DCFS electronic record-keeping system (SACWIS). Prepares written service plans for each client as required by DCFS contract. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant, regulatory, licensing, or accrediting body's. Implements, continuous quality improvement in all aspects of performance.
Engages the child, the birth parents, and the foster parents in competently assessing the dynamics of the relationships and establishes a therapeutic alliance. Teaches effective parenting skills specific to the needs of the child and family.
Maintains knowledge of community resources and coordinates appropriate referrals and follow up as needed and required for child, birth, parents, and foster parents. Establishes collaborative relationships with agency team members such as Case Aide, other child, welfare, specialists, service, providers, and institutions.
Provides a welcoming and receptive environment in all contacts with clients, agency, staff and collateral contacts. Develops understanding and continuously develops self-awareness related to diversity, inclusion, and equity issues.
Perform other duties as assigned.
Knowledge and Ability Requirements:
Ability to drive one's own vehicle and transport children, youth, and adults as needed.
In-depth knowledge of child welfare systems, regulations, and best practices.
Strong case management skills, including assessments, service planning, and progress monitoring.
Ability to advocate for children's rights and best interests within the child welfare system.
Excellent communication skills, both verbal and written, for effective interaction with families, children, professionals, and agencies.
Ability to provide crisis intervention and support to children and families facing challenging circumstances.
Background and Driving Requirements:
Employment is contingent upon successful completion of all required background checks, including but not limited to criminal background checks and CANTS (Child Abuse and Neglect Tracking System) checks, as required by law and agency policy. Candidates must also possess a reliable vehicle and have a valid driver's license and must not have had a suspended or revoked driver's license within the past three years. Education and Experience: Bachelors in a related human service field with 1 year of related experience in child welfare, case management, or a related role, with a demonstrated track record of expertise in specialized child and family services. A Child Welfare Employee License (CWEL) in IL is required. (Proficiency in speaking, reading and writing in English and Spanish preferred.) Physical Demands and Other Requirements: To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel objects, or controls; reach with hands and arms. Capable of operating standard office equipment, including a computer and keyboard, calculator, typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate. Position Responsibilities/Program Execution and Decision Making:
Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others, behaving in a way which actively supports LCFS as a welcoming community, promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion.
Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing, regulatory or accrediting body. Maintain confidentiality of client, staff, and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command.
Communication/ Interpersonal Skills: Consistently conveys clear, accurate, timely, and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents, staff, interns, volunteers, and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures.
Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies, in a timely manner, the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste.
Other Responsibilities: All other tasks and responsibilities as assigned.
LCFS is an Equal Opportunity Employer
$52.4k-57.4k yearly 26d ago
Norman Housing Advocate
Webster Cantrell Youth Advocacy
Family support specialist job in Decatur, IL
Job Description
Now Hiring: Norman Case Worker at Webster Cantrell Youth Advocacy
Location: Decatur, IL Status: Full-Time, Exempt Reports To: Norman & YIT Supervisor
Make a Difference. Empower Families. Build Stronger Communities.
At Webster Cantrell Youth Advocacy, we are committed to helping families achieve self-sufficiency by providing essential resources and support. Our collaborative team environment fosters professional growth, work-life balance, and a mission-driven culture that over 80% of our employees love!
What You'll Do: ✔️ Assist families with basic needs and resources to promote self-sufficiency ✔️ Develop service plans with measurable goals ✔️ Provide in-home services when appropriate ✔️ Visit each client at least once per week ✔️ Facilitate networking and linkages with other community services ✔️ Maintain accurate case notes and records ✔️ Complete referral forms, social histories, and closure reports within designated timeframes ✔️ Participate in team meetings and staff reviews to evaluate client progress ✔️ Follow up on referrals and coordinate necessary services
What We're Looking For:
$32k-52k yearly est. 19d ago
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2084)
Target 4.5
Family support specialist job in Decatur, IL
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule.
When you choose to pick up a shift, reliable and prompt attendance is necessary.
We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an inclusive guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Make the guest aware of current and upcoming brand launches, store activities and events.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
* Understand and show guests how to use Wallet and the other features and offerings within the Target App.
* Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures.
* Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures.
* Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
* Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* Support Cash Office processes as needed, including management of cash systems.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while multi-tasking
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations, cash transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs
* Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$15 hourly Auto-Apply 60d+ ago
Crisis Counselor, Community Crisis Response
Heritage Behavioral Health Center 4.0
Family support specialist job in Decatur, IL
Job Description Crisis Counselor - Community Crisis Response
Heritage Behavioral Health Center - Serving Macon, DeWitt & Piatt Counties Full-Time | Community Crisis Response | Second Shift (3 PM - 12 AM)
Salary
Bachelor's Degree: $25.00/hour + every other Friday paid off
Master's Degree: $60,000 annually + every other Friday paid off
Additional compensation available for CADC, LPC, LSW, LCSW, or LCPC
Shift Differential (2nd & 3rd Shift): $2.00/hour
Salary is based on education, experience, and licensure/certification.
Make a Difference When It Matters Most
Heritage Behavioral Health Center is seeking compassionate, dedicated Crisis Counselors to join our expanding Community Crisis Response Team. This dynamic, community-based position provides rapid-response behavioral health support to individuals experiencing mental health or substance use crises.
Crisis Counselors respond in emergency departments, community settings, partner agencies, and client homes-meeting people where they are and providing life-changing support when they need it most.
If you thrive in fast-paced environments, enjoy real-time problem solving, and want a meaningful career that saves lives and strengthens communities, we want you on our team.
What You'll Do
Provide face-to-face, phone, and virtual crisis intervention to individuals across the lifespan
Respond to a wide range of crisis situations involving adults, adolescents, and children
Engage individuals admitted to inpatient psychiatric hospitals and support transition planning
Assist with involuntary admission processes at the Macon County Court
Complete pre-admission screening assessments for individuals needing higher levels of care
Coordinate with referral sources such as hospitals, law enforcement, schools, and partner agencies
Collaborate with internal teams-crisis clinicians, case managers, psychiatric providers, and leadership-to ensure timely, coordinated support
Document assessments, interventions, and follow-up in the electronic health record
What You BringKnowledge, Skills & Abilities
Ability to engage individuals experiencing high-stress, emotionally intense situations
Flexibility-crisis work is dynamic, and each day looks different
Working knowledge of behavioral health diagnoses and treatment approaches
Ability to support individuals with serious mental illness, substance use disorders, or co-occurring conditions
Understanding of psychiatric services, hospital systems, and community resources
Strong decision-making and problem-solving skills
Clear, professional written and verbal communication
Ability to work independently in community settings while collaborating as part of a team
Ability to navigate electronic health record systems
Proficiency in Microsoft Word and Excel
Commitment to professional development and continuous learning
Education & Requirements
Five (5) years of supervised experience in behavioral health
Bachelor's degree in a human services field
Graduate degree in counseling, psychology, social work, or related field preferred
CADC, LSW, or LPC strongly preferred
Must obtain CADC or licensure (LSW, LPC) within 2 years of hire
Minimum 21 years of age
Valid driver's license, reliable transportation, and proof of auto insurance
Prior experience in crisis services strongly preferred
Benefits You'll Love
Wellness Days - Every other Friday off (paid)
Vacation, sick, and personal leave
Paid holidays
Health club/fitness reimbursement
Employee Assistance Program (EAP)
Continuing education opportunities
Tuition assistance program
Agency-provided life insurance and short-term disability
Health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
Retirement plans: 401(k) and Roth
National Health Service Corps (NHSC) site - eligible clinical staff may qualify for federal loan forgiveness
Join Our Mission
If you are passionate about helping individuals in crisis and want to be part of a team that responds with compassion, skill, and hope-we want to meet you.
Apply today and help us provide support to anyone, anywhere, at any time.
$60k yearly 6d ago
Family Resource Advocate
Springfield Urban League 4.2
Family support specialist job in Jacksonville, IL
SUMMARY : The Family Resource Advocate is responsible for providing quality, comprehensive child/family support services to preschoolers and their families; providing support, training and case management to assist parents in meeting the needs of their children and enhancing parents' role as the primary influence on their child's education and development and supporting parents in increasing their economic stability; determining eligibility for program, enrolling families in program, enlisting parental involvement in child educational programs; working with parents in identifying and achieving goals; accessing support services; creating training programs; and facilitating positive parent, school and student relationships.
ESSENTIAL FUNCTIONS:
1. Establishes a relationship of trust with Head Start children and families.
2. Works with parents and caregivers, providing information and supportive services as needed. This includes conducting a Family Assessment with each enrolled family and negotiating/implementing an Individualized Family Partnership Agreement with them, as well as quarterly meetings with those families who have selected to receive ongoing services. This includes completing required contacts and paperwork for the services provided to each assigned family.
3. Makes appropriate referrals for families and children and follows up on referrals to determine if services were received and needs were met.
4. Interview interested families during enrollment for completion of application and enrollment process by utilizing application checklist.
5. Provide completed application to the Site Manager for review and approval.
6. Obtain income documentation to verify eligibility.
7. Provide actual income documentations, i.e. W2, 1040, RASP, Child support, etc. to ERSEA Coordinator.
8. Obtain hard copies of IEP's and IFSP's during enrollment.
9. Hard copies of IEP's and IFSP's will be provided to Special Services Coordinator in 24 hours.
10. Maintain files in a locked file cabinet.
11. Send via U.S. Mail official notification to families to inform them of selection for enrollment.
12. Enter reasons and causes of absences into ChildPlus daily.
13. Per the Attendance Document Procedures, provides follow-up on children with attendance issues by making contact with families within the hour of the absence.
14. Works closely with teaching staff to coordinate home visits (when agreed upon by both parties), share pertinent information, collaborate on family concerns, and provide united support to families.
15. Attends staff meetings, training sessions, Family Committee Meetings and Community Service Provider Meetings as recommended by the Family Resource Development Coordinator.
16. Provides crisis intervention services to Head Start families within the scope of the agency's resources.
17. Distributes information regarding adult education, employment, male involvement, and family involvement to Head Start families.
18. Distributes health education information to classroom staff and parents and forwards incoming health-related records and information to the site's Data Clerk.
19. Offers updates regarding local social service and health service-related resources for families.
20. Helps identify medical and dental issues and makes referrals to health agencies.
21.Assists with ongoing health screenings held at each Site or in the community as arranged by the Health Services Staff.
22. Submits records of children's illnesses and health needs as identified in the assigned classrooms and assures that proper follow-up action is taken in consultation with the parent and/or a health professional.
23. Works with Data Clerk to maintain records required in the children's site files.
24. Provides assistance and support in health emergencies at the site and provides follow-up, as appropriate.
25. Consults with staff on child abuse and neglect issues and fulfills mandated reporter duties per State of Illinois laws.
26. Maintains confidentiality and professionalism at all times.
27. Employee will comply with the policies and procedures for bus monitoring. Bus monitoring services will consist of (but not limited to) securing all children in seatbelts, taking attendance, securing authorized signatures when releasing the child from the bus. Employee will also maintain control and ensure the safety of the children on the bus at all times.
28. Performs other duties as assigned, with consideration given to the priority of direct services to families.
QUALIFICATIONS:
1. Minimum Educational Standards: A credential or certification in social work, human services, family services, counseling or a related field. Desired Educational standards: Bachelor's Degree in social services or related field.
2. Ability to communicate and work well with parents, children, staff, and community agency personnel
3. Ability to pass a medical examination identifying freedom from communicable disease
4. Ability to lift at least 40 pounds
5. At least 21 years of age
6. Must have a current Illinois Driver's License, reliable transportation for self and others for use in program activities, and proof of car insurance required bythe State of Illinois
7. Willingness to learn and uphold Springfield Urban League Head Start Policies and Procedures and have a positive attitude toward direction
8. Must meet the State of Illinois Department of Children and Family Services Licensing Standards for working at a Head Start Center
9. Ability to adequately complete program records and reports, organize time and materials effectively, understand written program materials
Benefits
Benefits: Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability Insurance, Employee Assistance Plan. We offer vacation, sick and personal pay based on date of hire.
The Springfield Urban League, Inc. is an Equal Opportunity Employer
$38k-49k yearly est. Auto-Apply 15d ago
Family Services Specialist
Addus Homecare Corporation
Family support specialist job in Maroa, IL
Addus Home Care strives to help older adults and people with disabilities to live safe and healthy lives at home. In this job, you will assists families in crisis through DCFS programs including: Family Habilitation Services, Visitation and Housing. Family Service Specialists provide services that help families comply with court-ordered program participation and work through difficult situations. Training is provided through the office and on-the-job.
Family Service Specialist Benefits:
* Pay is $17/HR
* DAILY PAY available for select positions!
* Flexible schedule - full time and part time available
* Direct deposit
* Reimbursement for mileage $.70/mile
FSS Duties:
* Supportfamilies to prevent the permanent placement of children out of their home.
* Provide transportation for parent and/or children to and from locations for supervised visitation. Travel can be extensive.
* Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources
* Supervised visitation / Unsupervised visitation. Observe all interaction between parents and children during visits parent and redirect if needed
* Prepare written reports and maintain accurate records
* Submit written client progress reports on a monthly basis:
* Scheduled dates and units of service
* Specific goals/issues to be addressed for each date of service
* Documentation as to whether each appointment was successful or missed
* Reports of progress for each identified goal
* Recommendations for future service
* Report all child abuse and neglect
* Attend all mandated trainings
* For families or emancipated foster children in the housing program the FSS locates housing, jobs and other community supports for living independently.
FSS Requirements & Competencies:
* High school diploma or GED is required
* Associates degree or 2 years of child welfare experience is required
* Must be at least 21 years of age
* Experience in social work, child care, or working with families is preferred
* Must have a dependable automobile, a valid driver's license, and proof of auto insurance
* Must pass required background checks
$17 hourly 5d ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2084)
Target 4.5
Family support specialist job in Decatur, IL
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
How much does a family support specialist earn in Springfield, IL?
The average family support specialist in Springfield, IL earns between $30,000 and $60,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.
Average family support specialist salary in Springfield, IL
$42,000
What are the biggest employers of Family Support Specialists in Springfield, IL?
The biggest employers of Family Support Specialists in Springfield, IL are: