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Field technician engineer vs desktop engineer

The differences between field technician engineers and desktop engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field technician engineer and a desktop engineer. Additionally, a desktop engineer has an average salary of $102,893, which is higher than the $50,370 average annual salary of a field technician engineer.

The top three skills for a field technician engineer include preventive maintenance, technical support and RF. The most important skills for a desktop engineer are customer service, SCCM, and troubleshoot.

Field technician engineer vs desktop engineer overview

Field Technician EngineerDesktop Engineer
Yearly salary$50,370$102,893
Hourly rate$24.22$49.47
Growth rate9%10%
Number of jobs73,70487,458
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 53%
Average age3842
Years of experience22

What does a field technician engineer do?

Field service technicians or engineers are engineering professionals who are dispatched to specific locations to perform several tasks such as maintenance, service repairs, and installing electrical and engineering equipment products. These engineers are required to effectively communicate with their customers about their concerns related to equipment maintenance and repair so that they address them immediately. They must travel to customer sites to conduct survey and document existing field conditions and installation accuracy. Field service engineers must also conduct training for service technicians and operators at dealer and customer locations.

What does a desktop engineer do?

A desktop engineer is responsible for monitoring the efficiency and performance of computer systems across the organization to deliver high-performance on business operations and client specifications. Desktop engineers resolve computer desktop issues, including navigation and security complications that create delays in the operational process. They conduct regular maintenance with the computer systems, upgrade network infrastructure, and perform configuration to ensure smooth functionality and resolutions. A desktop engineer should have excellent knowledge of the technology industry, recommending system solutions to avoid the reoccurrence of network issues and glitches.

Field technician engineer vs desktop engineer salary

Field technician engineers and desktop engineers have different pay scales, as shown below.

Field Technician EngineerDesktop Engineer
Average salary$50,370$102,893
Salary rangeBetween $33,000 And $76,000Between $77,000 And $136,000
Highest paying CityLos Angeles, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMedtronicRopes & Gray
Best paying industryEnergyFinance

Differences between field technician engineer and desktop engineer education

There are a few differences between a field technician engineer and a desktop engineer in terms of educational background:

Field Technician EngineerDesktop Engineer
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 53%
Most common majorElectrical EngineeringComputer Science
Most common collegeNortheastern UniversityMassachusetts Institute of Technology

Field technician engineer vs desktop engineer demographics

Here are the differences between field technician engineers' and desktop engineers' demographics:

Field Technician EngineerDesktop Engineer
Average age3842
Gender ratioMale, 92.3% Female, 7.7%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 9.7% Unknown, 6.0% Hispanic or Latino, 17.1% Asian, 10.4% White, 55.8% American Indian and Alaska Native, 1.1%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 13.6% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between field technician engineer and desktop engineer duties and responsibilities

Field technician engineer example responsibilities.

  • Train other LAN administrators which intern enable them to grow and achieve their goals.
  • Accomplish expert with Nortel TDM/CDMA/EVDO wireless telephony networking systems.
  • Complete LTE and TCP/IP training.
  • Complete site surveys to troubleshoot and design corrective RF and RF/fiber optic installations for existing systems with inadequate coverage.
  • Repair of PC's, laptops, LaserJet and dot matrix printers that return to the depot (warranty repair).
  • Perform solo surveys using GPS equipment.
  • Show more

Desktop engineer example responsibilities.

  • Assign and manage extensions, voicemail accounts using AVAYA phone system.
  • Partner with Microsoft, Symantec and other vendors to manage applications on all corporate desktops.
  • Work on installing, configuring and managing multiple LAN/WAN network technologies (Cisco switches, routers and firewalls).
  • Manage software deployments using SCCM and oversee monitoring of complex applications.
  • Install and troubleshoot LAN connectivity email configurations on end-user workstations.
  • Advance knowledge of LAN's including administration, security and physical cabling.
  • Show more

Field technician engineer vs desktop engineer skills

Common field technician engineer skills
  • Preventive Maintenance, 6%
  • Technical Support, 6%
  • RF, 5%
  • Customer Satisfaction, 5%
  • Test Equipment, 4%
  • Switches, 4%
Common desktop engineer skills
  • Customer Service, 9%
  • SCCM, 9%
  • Troubleshoot, 7%
  • PowerShell, 6%
  • OS, 4%
  • Technical Support, 4%

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