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The differences between field technician engineers and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field technician engineer and a noc technician. Additionally, a field technician engineer has an average salary of $50,370, which is higher than the $45,884 average annual salary of a noc technician.
The top three skills for a field technician engineer include preventive maintenance, technical support and RF. The most important skills for a noc technician are customer service, troubleshoot, and network operations.
| Field Technician Engineer | NOC Technician | |
| Yearly salary | $50,370 | $45,884 |
| Hourly rate | $24.22 | $22.06 |
| Growth rate | 9% | 5% |
| Number of jobs | 73,704 | 48,270 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Average age | 38 | 43 |
| Years of experience | 2 | 2 |
Field service technicians or engineers are engineering professionals who are dispatched to specific locations to perform several tasks such as maintenance, service repairs, and installing electrical and engineering equipment products. These engineers are required to effectively communicate with their customers about their concerns related to equipment maintenance and repair so that they address them immediately. They must travel to customer sites to conduct survey and document existing field conditions and installation accuracy. Field service engineers must also conduct training for service technicians and operators at dealer and customer locations.
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
Field technician engineers and noc technicians have different pay scales, as shown below.
| Field Technician Engineer | NOC Technician | |
| Average salary | $50,370 | $45,884 |
| Salary range | Between $33,000 And $76,000 | Between $31,000 And $67,000 |
| Highest paying City | Los Angeles, CA | Washington, DC |
| Highest paying state | California | Maryland |
| Best paying company | Medtronic | Duquesne Light Company |
| Best paying industry | Energy | Professional |
There are a few differences between a field technician engineer and a noc technician in terms of educational background:
| Field Technician Engineer | NOC Technician | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Most common major | Electrical Engineering | Computer Information Systems |
| Most common college | Northeastern University | University of Pennsylvania |
Here are the differences between field technician engineers' and noc technicians' demographics:
| Field Technician Engineer | NOC Technician | |
| Average age | 38 | 43 |
| Gender ratio | Male, 92.3% Female, 7.7% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 9.7% Unknown, 6.0% Hispanic or Latino, 17.1% Asian, 10.4% White, 55.8% American Indian and Alaska Native, 1.1% | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 8% | 9% |