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Files supervisor vs collection supervisor

The differences between files supervisors and collection supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a files supervisor and a collection supervisor. Additionally, a collection supervisor has an average salary of $64,766, which is higher than the $51,549 average annual salary of a files supervisor.

The top three skills for a files supervisor include computer system, compliance audits and office equipment. The most important skills for a collection supervisor are customer service, FDCPA, and delinquent accounts.

Files supervisor vs collection supervisor overview

Files SupervisorCollection Supervisor
Yearly salary$51,549$64,766
Hourly rate$24.78$31.14
Growth rate--8%
Number of jobs20,72221,526
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 48%
Average age4747
Years of experience66

Files supervisor vs collection supervisor salary

Files supervisors and collection supervisors have different pay scales, as shown below.

Files SupervisorCollection Supervisor
Average salary$51,549$64,766
Salary rangeBetween $31,000 And $83,000Between $45,000 And $92,000
Highest paying City-Mount Laurel, NJ
Highest paying state-New York
Best paying company-Intuitive Surgical
Best paying industry-Finance

Differences between files supervisor and collection supervisor education

There are a few differences between a files supervisor and a collection supervisor in terms of educational background:

Files SupervisorCollection Supervisor
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Files supervisor vs collection supervisor demographics

Here are the differences between files supervisors' and collection supervisors' demographics:

Files SupervisorCollection Supervisor
Average age4747
Gender ratioMale, 36.5% Female, 63.5%Male, 44.6% Female, 55.4%
Race ratioBlack or African American, 12.0% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 5.2% White, 59.3% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between files supervisor and collection supervisor duties and responsibilities

Files supervisor example responsibilities.

  • Experience managing complex logistics operations in remote and austere environments.
  • Establish internal mail policies; interpret guidance from DOD and USPS and develops policies.
  • Collaborate as part of a multidisciplinary team to provide specialty care to patients with adherence issues and/or unstable disease management status.
  • Interpret electrical, pneumatic and mechanical drawings to effectively troubleshoot all train systems i.e.

Collection supervisor example responsibilities.

  • Manage receivables, calculate DSO, cash projections, and presentations to upper level management.
  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Verify insurance coverage including Medicaid, Medicare, HMO and indemnity insurance.
  • Demonstrate effective negotiation urgency and problem resolution skills to resolve delinquent accounts by following state and federal guidelines.
  • Call monitoring template/system utilize daily to ensure agents are using proper collection techniques, maintaining professionalism and following FDCPA guidelines.
  • Complete weekly QA's and coaching's for a team of 12+.
    • Show more

Files supervisor vs collection supervisor skills

Common files supervisor skills
  • Computer System, 23%
  • Compliance Audits, 20%
  • Office Equipment, 16%
  • Management Reports, 15%
  • Law Firm, 14%
  • Disciplinary Actions, 12%
Common collection supervisor skills
  • Customer Service, 22%
  • FDCPA, 5%
  • Delinquent Accounts, 4%
  • Credit Card, 4%
  • Direct Reports, 3%
  • Medicare, 3%

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Updated January 8, 2025

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