Post job

Follow up clerk vs front office clerk

The differences between follow up clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a follow up clerk and a front office clerk. Additionally, a follow up clerk has an average salary of $37,352, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for a follow up clerk include patients, medicaid and data entry. The most important skills for a front office clerk are patients, check-in, and data entry.

Follow up clerk vs front office clerk overview

Follow Up ClerkFront Office Clerk
Yearly salary$37,352$31,051
Hourly rate$17.96$14.93
Growth rate-3%-5%
Number of jobs69,206163,789
Job satisfaction--
Most common degreeBachelor's Degree, 31%Associate Degree, 28%
Average age4647
Years of experience22

Follow up clerk vs front office clerk salary

Follow up clerks and front office clerks have different pay scales, as shown below.

Follow Up ClerkFront Office Clerk
Average salary$37,352$31,051
Salary rangeBetween $27,000 And $50,000Between $25,000 And $37,000
Highest paying City-Minneapolis, MN
Highest paying state-Alaska
Best paying company-Limbach
Best paying industry-Government

Differences between follow up clerk and front office clerk education

There are a few differences between a follow up clerk and a front office clerk in terms of educational background:

Follow Up ClerkFront Office Clerk
Most common degreeBachelor's Degree, 31%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Follow up clerk vs front office clerk demographics

Here are the differences between follow up clerks' and front office clerks' demographics:

Follow Up ClerkFront Office Clerk
Average age4647
Gender ratioMale, 11.3% Female, 88.7%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 18.2% Asian, 7.7% White, 56.9% American Indian and Alaska Native, 0.9%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage7%6%

Differences between follow up clerk and front office clerk duties and responsibilities

Follow up clerk example responsibilities.

  • Manage all electronic filing for HMO, PPO, and commercial accounts.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Bill primary and secondary insurance with EOB.
  • Handle audit follow-up mailing for Medicare and Medicaid.
  • Complete secondary to Medicare billing along with Medicare EOB.
  • Correct any coding issues utilizing the CPT and ICD9 data including missing modifiers.
  • Show more

Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
  • Show more

Follow up clerk vs front office clerk skills

Common follow up clerk skills
  • Patients, 38%
  • Medicaid, 12%
  • Data Entry, 9%
  • Patient Accounts, 6%
  • Insurance Carriers, 5%
  • EOB, 5%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

Browse office and administrative jobs