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Follow up clerk vs receptionist/billing clerk

The differences between follow up clerks and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a follow up clerk and a receptionist/billing clerk. Additionally, a follow up clerk has an average salary of $37,352, which is higher than the $31,932 average annual salary of a receptionist/billing clerk.

The top three skills for a follow up clerk include patients, medicaid and data entry. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.

Follow up clerk vs receptionist/billing clerk overview

Follow Up ClerkReceptionist/Billing Clerk
Yearly salary$37,352$31,932
Hourly rate$17.96$15.35
Growth rate-3%-
Number of jobs69,206129,530
Job satisfaction--
Most common degreeBachelor's Degree, 31%High School Diploma, 31%
Average age4642
Years of experience22

Follow up clerk vs receptionist/billing clerk salary

Follow up clerks and receptionist/billing clerks have different pay scales, as shown below.

Follow Up ClerkReceptionist/Billing Clerk
Average salary$37,352$31,932
Salary rangeBetween $27,000 And $50,000Between $26,000 And $39,000
Highest paying City-Santa Maria, CA
Highest paying state-Alaska
Best paying company-Leggett & Platt
Best paying industry-Technology

Differences between follow up clerk and receptionist/billing clerk education

There are a few differences between a follow up clerk and a receptionist/billing clerk in terms of educational background:

Follow Up ClerkReceptionist/Billing Clerk
Most common degreeBachelor's Degree, 31%High School Diploma, 31%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Follow up clerk vs receptionist/billing clerk demographics

Here are the differences between follow up clerks' and receptionist/billing clerks' demographics:

Follow Up ClerkReceptionist/Billing Clerk
Average age4642
Gender ratioMale, 11.3% Female, 88.7%Male, 7.2% Female, 92.8%
Race ratioBlack or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 18.2% Asian, 7.7% White, 56.9% American Indian and Alaska Native, 0.9%Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%6%

Differences between follow up clerk and receptionist/billing clerk duties and responsibilities

Follow up clerk example responsibilities.

  • Manage all electronic filing for HMO, PPO, and commercial accounts.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Bill primary and secondary insurance with EOB.
  • Handle audit follow-up mailing for Medicare and Medicaid.
  • Complete secondary to Medicare billing along with Medicare EOB.
  • Correct any coding issues utilizing the CPT and ICD9 data including missing modifiers.
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Receptionist/billing clerk example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Obtain and track all insurance referrals for patients with HMO products.
  • Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
  • Move from SNF billing to HMO outpatient billing and keep a large alpha current.
  • Maintain confidentiality and adherence to HIPAA guidelines.
  • Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.
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Follow up clerk vs receptionist/billing clerk skills

Common follow up clerk skills
  • Patients, 38%
  • Medicaid, 12%
  • Data Entry, 9%
  • Patient Accounts, 6%
  • Insurance Carriers, 5%
  • EOB, 5%
Common receptionist/billing clerk skills
  • Patients, 25%
  • Data Entry, 11%
  • Customer Service, 9%
  • Telephone Calls, 7%
  • Appointment Scheduling, 6%
  • Front Desk, 5%

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