Fountain worker vs lead crew member

Differences between fountain worker and lead crew member duties and responsibilities

Fountain worker example responsibilities.

• Wait staff: provide friendly customer service; accurately take customer orders; maintain cleanliness of tables and floor.
• Stock ingredients, materials, and supply for beverage station.
• Operate POS cash register system; responsible for handling money and making transactions.
• Clean tables, collect and wash dirty dishes, maintain stock, and perform cleaning duties at closing time.
• Maintain legal obligations for responsible bartending by verification of legal age of all customers.
• Replace or attach bar code labels on every ammunition containers for identification and location.

Lead crew member example responsibilities.

• Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
• Demonstrate exceptional leadership and customer service skills while gaining solid understanding of retail operations and thorough knowledge of product line.
• Maintain all database and POS systems to ensure they are up-to date.
• Operate and maintain cooking equipment such as grills, deep fryers and griddles.
• Maintain all databases, and POS systems, ensuring that they are up- to-date.
• Used steamers and grills to prepare meals, as well as fryers and ovens.
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