Fountain worker vs server and hostess

Differences between fountain worker and server and hostess duties and responsibilities

Fountain worker example responsibilities.

• Wait staff: provide friendly customer service; accurately take customer orders; maintain cleanliness of tables and floor.
• Stock ingredients, materials, and supply for beverage station.
• Operate POS cash register system; responsible for handling money and making transactions.
• Clean tables, collect and wash dirty dishes, maintain stock, and perform cleaning duties at closing time.
• Maintain legal obligations for responsible bartending by verification of legal age of all customers.
• Replace or attach bar code labels on every ammunition containers for identification and location.

Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.