Front counter attendant vs customer service and serving

The differences between front counter attendants and customer service and servings can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and serving has an average salary of $31,909, which is higher than the $31,270 average annual salary of a front counter attendant.

The top three skills for a front counter attendant include computer system, inventory control and customer complaints. The most important skills for a customer service and serving are strong customer service, customer service, and food preparation.

Front counter attendant vs customer service and serving overview

	Front Counter Attendant	Customer Service And Serving
Yearly salary	$31,270	$31,909
Hourly rate	$15.03	$15.34
Growth rate	-10%	10%
Number of jobs	93,837	248,533
Job satisfaction	-	-
Most common degree	High School Diploma, 42%	Bachelor's Degree, 35%
Average age	43	28
Years of experience	-	-

Front counter attendant vs customer service and serving salary

Front counter attendants and customer service and servings have different pay scales, as shown below.

	Front Counter Attendant	Customer Service And Serving
Average salary	$31,270	$31,909
Salary range	Between $25,000 And $38,000	Between $23,000 And $43,000
Highest paying City	Boston, MA	-
Highest paying state	Colorado	-
Best paying company	Rush Enterprises	-
Best paying industry	Media	-

Differences between front counter attendant and customer service and serving education

There are a few differences between a front counter attendant and a customer service and serving in terms of educational background:

	Front Counter Attendant	Customer Service And Serving
Most common degree	High School Diploma, 42%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Front counter attendant vs customer service and serving demographics

Here are the differences between front counter attendants' and customer service and servings' demographics:

	Front Counter Attendant	Customer Service And Serving
Average age	43	28
Gender ratio	Male, 35.3% Female, 64.7%	Male, 28.7% Female, 71.3%
Race ratio	Black or African American, 9.8% Unknown, 6.8% Hispanic or Latino, 18.0% Asian, 5.4% White, 59.4% American Indian and Alaska Native, 0.6%	Black or African American, 11.6% Unknown, 5.6% Hispanic or Latino, 19.5% Asian, 8.4% White, 54.1% American Indian and Alaska Native, 0.8%
LGBT Percentage	4%	6%

Differences between front counter attendant and customer service and serving duties and responsibilities

Front counter attendant example responsibilities.

Place groceries into customers' vehicles.
Stock shelves, clean ran register and any other task that need to be done
Handle high volume, multi line phone, while inputting customer information and payments into POS.
Perform duties including stock re-organizing, bagging groceries and customer assistance.
Report jewelry repair and/or maintenance issues for follow up action by management.

Customer service and serving example responsibilities.

Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
Track record of upselling through suggestive selling techniques.
Fill in for bartending staff as needed and frequently make drinks for customers.
Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.

Front counter attendant vs customer service and serving skills

Common front counter attendant skills

Computer System, 19%
Inventory Control, 12%
Customer Complaints, 8%
Customer Service, 8%
POS, 7%
Safety Standards, 7%

Common customer service and serving skills

Strong Customer Service, 47%
Customer Service, 32%
Food Preparation, 2%
Customer Orders, 2%
POS, 2%
Food Orders, 2%

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Front Counter Attendant
Front Counter Attendant vs Customer Service And Serving

Updated January 8, 2025

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