Front counter attendant vs front desk receptionist

The differences between front counter attendants and front desk receptionists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front counter attendant has an average salary of $31,270, which is higher than the $31,050 average annual salary of a front desk receptionist.

The top three skills for a front counter attendant include computer system, inventory control and customer complaints. The most important skills for a front desk receptionist are patients, check-in, and phone calls.

Front counter attendant vs front desk receptionist overview

	Front Counter Attendant	Front Desk Receptionist
Yearly salary	$31,270	$31,050
Hourly rate	$15.03	$14.93
Growth rate	-10%	-
Number of jobs	93,837	82,593
Job satisfaction	-	-
Most common degree	High School Diploma, 42%	High School Diploma, 33%
Average age	43	42
Years of experience	-	2

Front counter attendant vs front desk receptionist salary

Front counter attendants and front desk receptionists have different pay scales, as shown below.

	Front Counter Attendant	Front Desk Receptionist
Average salary	$31,270	$31,050
Salary range	Between $25,000 And $38,000	Between $24,000 And $39,000
Highest paying City	Boston, MA	Seattle, WA
Highest paying state	Colorado	Alaska
Best paying company	Rush Enterprises	SightMD
Best paying industry	Media	Government

Differences between front counter attendant and front desk receptionist education

There are a few differences between a front counter attendant and a front desk receptionist in terms of educational background:

	Front Counter Attendant	Front Desk Receptionist
Most common degree	High School Diploma, 42%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Front counter attendant vs front desk receptionist demographics

Here are the differences between front counter attendants' and front desk receptionists' demographics:

	Front Counter Attendant	Front Desk Receptionist
Average age	43	42
Gender ratio	Male, 35.3% Female, 64.7%	Male, 15.4% Female, 84.6%
Race ratio	Black or African American, 9.8% Unknown, 6.8% Hispanic or Latino, 18.0% Asian, 5.4% White, 59.4% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 4.5% Hispanic or Latino, 23.9% Asian, 6.4% White, 53.6% American Indian and Alaska Native, 0.9%
LGBT Percentage	4%	6%

Differences between front counter attendant and front desk receptionist duties and responsibilities

Front counter attendant example responsibilities.

Place groceries into customers' vehicles.
Stock shelves, clean ran register and any other task that need to be done
Handle high volume, multi line phone, while inputting customer information and payments into POS.
Perform duties including stock re-organizing, bagging groceries and customer assistance.
Report jewelry repair and/or maintenance issues for follow up action by management.

Front desk receptionist example responsibilities.

Accomplish computer work using a PMS system; OperaXpress.
Collect and distribute mail and packages, prepare FedEx shipments and manage online postage machine.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Front counter attendant vs front desk receptionist skills

Common front counter attendant skills

Computer System, 19%
Inventory Control, 12%
Customer Complaints, 8%
Customer Service, 8%
POS, 7%
Safety Standards, 7%

Common front desk receptionist skills

Patients, 23%
Check-In, 12%
Phone Calls, 10%
Reservations, 10%
Customer Service, 10%
Appointment Scheduling, 5%

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Front Counter Attendant
Front Counter Attendant vs Front Desk Receptionist

Updated January 8, 2025

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