Front end clerk vs customer service clerk

Differences between front end clerk and customer service clerk duties and responsibilities

Front end clerk example responsibilities.

• Conduct routine inspections and manage mechanics payroll data utilizing ADP.
• Record customer transactions and accurately handle monetary transactions by operating POS system.
• Experience with the POS systems, cash handling experience, WIC, returns, check processing.
• Assist cashiers with credit card functions, checks and WIC check approvals.
• Assume responsibility for the full accountability of cash, checks, credit cards, money orders, WIC and food stamps.
• Bag groceries efficiently for customers.
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Customer service clerk example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
• Hone in on and strengthen problem solving, quick thinking, and math skills.
• Support RSA authentication service for remote customer using VPN access, with RSA token.
• Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
• Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.
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