Front service clerk vs front desk associate

Differences between front service clerk and front desk associate duties and responsibilities

Front service clerk example responsibilities.

• Conduct routine inspections and manage mechanics payroll data utilizing ADP.
• Prove precise money-handling skills by operating computerize cash register, mobile scanners, and affiliate POS systems.
• Scan and handle merchandise, facilitate minor customer concerns and requests, and operate POS system including cash handling.
• Cater to customers-Bag groceries and escort customers to vehicles-Retrieve carts from parking lot-Some cleaning require
• Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
• Demonstrate ability to assist customers in signing up for Costco memberships and renewing new memberships.

Front desk associate example responsibilities.

• Manage customer service issues with ease and charm and train other co workers in daily operations.
• Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
• Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
• Process reservations for business groups via opera system.
• Process guest reservations, assess needs and ensure appropriate accommodations and assist guests with concierge-relate services.
• Contact patients regarding unpaid and underpay accounts, verification of insurance, accounting, customer service, computer and telephone operations.
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