Front service clerk vs sales associate and customer service

Differences between front service clerk and sales associate and customer service duties and responsibilities

Front service clerk example responsibilities.

• Conduct routine inspections and manage mechanics payroll data utilizing ADP.
• Prove precise money-handling skills by operating computerize cash register, mobile scanners, and affiliate POS systems.
• Scan and handle merchandise, facilitate minor customer concerns and requests, and operate POS system including cash handling.
• Cater to customers-Bag groceries and escort customers to vehicles-Retrieve carts from parking lot-Some cleaning require
• Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
• Demonstrate ability to assist customers in signing up for Costco memberships and renewing new memberships.

Sales associate and customer service example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Investigate, analyze, and troubleshoot any issues with a particular delivery.
• Elicit and record customer information and inquiries via customer relationship management (CRM) software.
• Move to the CSR position selling and leasing name brand products at a guarantee low price.
• Provide technical support, and troubleshoot online-base ordering system.
Show more