General manager jobs in Lake Zurich, IL - 5,279 jobs

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. This job is a member of the Airports Team within the Customer Experience Division Salary range for this position is between $50,000 to $84,000. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being Be a safety advocate: Look for safety concerns and address them as needed Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements Promote effective communication among departments to engage our team to work together to achieve common goals. Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) Manage escalated service issues and be visible to your team members when problems arise Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality. Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action Strong decision-making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Valid driver's license Ability to qualify for (SIDA) badge Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Toro Construction Corp Across Various Projects (Chicagoland Area and Suburbs, IL) | Full-Time | Field Leadership Role 💰 Competitive Salary Based on Experience Toro Construction Corp is seeking an experienced and hands-on Superintendent to oversee field operations for a variety of general contracting projects. As the on-site leader, the Superintendent will ensure construction is completed safely, on schedule, within budget, and to the highest quality standards. This role is vital to the successful delivery of projects and serves as the key liaison between field teams, subcontractors, and project management. Key Responsibilities Oversee day-to-day on-site operations on construction projects from mobilization to closeout. Coordinate and supervise all field personnel, subcontractors, and vendors. Enforce project schedules, ensuring work is completed on time and according to plans and specifications. Maintain a clean, organized, and safe jobsite in compliance with OSHA and Toro Construction safety policies. Conduct daily field reports, safety meetings, and progress meetings with subcontractors and/or owners. Identify, mitigate, and resolve jobsite challenges as they arise. Collaborate closely with the Project Manager on sequencing, changes, materials, and manpower requirements. Review and understand drawings, specifications, and submittals to ensure work is completed correctly. Ensure quality control by inspecting work and proactively addressing deficiencies. Maintain good relationships with clients, inspectors, architects, and engineers. Monitor material deliveries and ensure tools/equipment are available and properly maintained. Uphold Toro Construction's core values of Integrity, Humility, Trust, Respect, Passion, and Courage in all interactions. Qualifications Minimum 5-10 years of field supervisory experience in general contracting (commercial or public work preferred). Strong understanding of all phases of construction, with hands-on knowledge of multiple trades. Ability to read and interpret construction drawings, specifications, and schedules. Proven track record of maintaining safe, efficient, and high-quality jobsites. Strong leadership, organization, and communication skills. Working knowledge of construction software including Procore, Bluebeam, and Microsoft Project. OSHA 30 certification required; CPR/First Aid a plus. Bilingual (English/Spanish) preferred but not required. Compensation & Benefits Competitive Salary, based on experience Monthly vehicle/fuel allowance through approved expense reports Health Insurance options (employee coverage partially paid by company) Paid Time Off and Paid Holidays Company-issued technology (phone/tablet/laptop as needed) Opportunity for career growth within a fast-growing and respected firm Position Type & Work Environment This is a full-time, field-based role with some extended hours or weekend work as required by project schedules. Travel may be required to various project locations in the Chicagoland area or beyond. Join Our Team At Toro Construction Corp, we don't just build projects, we build lasting partnerships and rewarding careers. If you're a proactive leader who takes pride in delivering exceptional work and motivating teams, we encourage you to apply.

Well-capitalized and diversified family of companies based in the Chicago area, is seeking a Family Office Tax Director. This role will oversee all aspects of tax compliance and planning for the Family Office, which manages investments across real estate development, property management, operating businesses, and significant family-held financial assets. The position requires expertise in ultra-high net worth individual, corporate ("C" & "S"), partnership, tax-exempt, fiduciary, state and local, and estate and gift tax planning and compliance. The Family Office Tax Director will provide both strategic direction and hands-on execution, while managing internal staff and coordinating with outside advisors, including attorneys, accountants, and consultants. Working closely with the Family Office General Counsel, CFO, Controller, and Company Ownership, this leader will play a key role in ensuring effective tax strategies and compliance across enterprises and the family's investments. Responsibilities: Foster a positive, collaborative, and high-performing culture across the Family Office Partner with Company Ownership to establish strategic goals and ensure their successful execution Recruit, develop, and retain top-performing personnel in collaboration with the HR team Monitor, update, and enhance tax policies and procedures to drive efficiency, compliance, and overall performance Oversee outside tax advisors on specialized matters such as Tax-Free Exchanges, Opportunity Zones, Tax Credits, Foreign Tax, SALT, and other complex areas, with a focus on strategic direction, execution, and cost management Support multi-generational estate and gift tax planning in collaboration with the Family Office General Counsel and external estate planning counsel Coordinate tax efficiency efforts across the Family Office, including evaluating after-tax investment returns, budgeting for estimated tax payments, and partnering with the CFO and outside financial advisors Work closely with the General Counsel and external tax advisors to align and optimize tax planning strategies Coordinate with the IT Director to advance technology adoption, improve reporting capabilities, and ensure the confidentiality and security of sensitive data Lead and coordinate internal teams and external partners to achieve Family Office initiatives and objectives Requirements: Bachelor's degree required; Master's degree in Tax, Accounting, Finance, or Real Estate preferred Certified Public Accountant (CPA) designation highly preferred 10+ years of experience working with entrepreneurial, closely held enterprises or Family Offices 2+ years of experience in a leadership role within a CPA firm, Family Office, or closely held business Extensive real estate tax expertise, including acquisitions, dispositions, development, property management, and ownership structuring across diverse property types Broad-based business tax experience across multiple industries Proficiency with Microsoft Dynamics GP and Lacerte Tax strongly preferred Strong skills in Microsoft Office Suite, with advanced proficiency in Excel Knowledge of foreign income disclosure and reporting a plus Family Office experience preferred, with proven adaptability and ability to balance shifting projects and priorities Demonstrated commitment to continuous learning and ability to quickly master new initiatives Exceptional communication and interpersonal skills, with a team-oriented approach Excellent analytical skills with keen attention to detail Strong organizational and time management abilities with proven success meeting deadlines The compensation for this role includes a base salary between $125,000-$175,000, along with a discretionary annual performance bonus. In addition, the position offers a comprehensive benefits package that includes generous paid time off; health, dental, and vision insurance with tax-advantaged FSA and HSA account options; retirement benefits with a 401(k) plan and attractive employer match; and parental leave for both primary and secondary caregivers. Additional benefits include short- and long-term disability coverage, basic life and AD&D insurance with elective supplemental coverage for you, your spouse, or children, as well as mental wellness resources such as a Headspace subscription and access to the Employee Assistance Program.

Are you an experienced Customer Service Workforce Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Customer Service Workforce Manager to work at their company in Detroit, MI. Position Summary: Client is seeking an experienced and strategic Senior Workforce Manager to lead our workforce capacity planning and management efforts. This pivotal role is responsible for ensuring optimal workforce operations locally as well as across our global BPO partners in Egypt and the Philippines. The role is instrumental in expanding the footprint for our domestic operation across our Client business partners. The ideal candidate will possess deep expertise in workforce management, particularly with the IEX NICE platform, and have a proven track record of managing large-scale operations with nearly 1,000 representatives. Primary Responsibilities/Accountabilities: Strategic Workforce Planning: Develop and execute comprehensive workforce strategies to meet long-term business objectives and service level agreements. Forecasting: Utilize advanced analytical techniques to predict future workforce needs, ensuring alignment with business growth and seasonal variations. Scheduling: Oversee the creation and management of efficient schedules that optimize workforce availability and productivity while meeting service level targets. Real-Time Management: Lead real-time analysts in monitoring and adjusting workforce performance to maintain operational efficiency and address immediate challenges. BPO Vendor Management: Partner with BPO operations in Egypt and the Philippines to ensure seamless integration and alignment with contractual penalties & incentives. Performance Management: Utilize the IEX NICE platform to track, analyze, and enhance workforce performance, implementing continuous improvement initiatives. Reporting and Analytics: Direct the reporting team to deliver accurate and timely performance reports, providing actionable insights to senior leadership. Stakeholder Engagement: Collaborate with Executives and Operational leaders, and other key stakeholders to address workforce-related challenges, drive strategic initiatives, and support organizational goals. Budget Management: Construct and support the workforce budget of nearly *** million, ensuring cost-effective allocation of resources and adherence to financial targets. Qualifications: Bachelor's degree in Business Administration, Human Resources, or a related field; Master's degree preferred. Minimum of 10 years of experience in workforce management, with at least 5 years in a senior or managerial role. Extensive offshoring experience. Proficiency with the IEX, NICE, and PowerBI. Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights. Excellent leadership and team management skills, with a proven ability to lead cross-functional teams. Exceptional communication and interpersonal skills, capable of influencing and engaging stakeholders at all levels. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Green Belt Certification required; Black Belt Certification preferred. Preferred: MBA Certification in workforce management or related areas. Black Belt Certification Experience in the energy sector or similar industries.

Power Up Your Career with Makita USA!!! At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication. Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970. Job Summary Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs. Salary $80,000 - $90,000 per year plus bonus potential Essential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principles. Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions. Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service. Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory. Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers. Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text. Displays or demonstrates products using samples or catalogs and emphasizes features and benefits. Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities. Prepares weekly and monthly activity reports for the assigned territory. Presents, discusses, and understands Corporate Sales Programs. Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request. Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Skills Required Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly. Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed. Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance. Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions. Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills. Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information. Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans. Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments. Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed. Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public. Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word. Bilingual - Spanish preferred. Applicants must live in or near the assigned territory. Must be able to safely operate a moving vehicle. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This position works out of a company vehicle and makes several stops throughout the day. Travel Occasional travel is expected, including overnight stays. Education and/or Experience Desired The requirements listed below represent the knowledge, skills, and abilities required: Bachelor's degree in business management or sales (preferred but not required). Minimum of three years of previous management experience in sales or service. Valid driver's license with a safe driving history. Physical Demands The physical demands described here are representative of those required to perform the essential job functions: Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regular standing, walking, stooping, bending, and reaching above the head. Frequent sitting. Occasional lifting, pushing, or pulling up to 70 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to ascend and descend stairs. Continuous reach to sort miscellaneous items. Physically and mentally able to work in environments with strict deadlines and multiple projects. Our Benefits Include: 🔹 Health & Wellness Medical, Dental, and Vision insurance options after 30 days of employment Flexible spending accounts (FSA) & Health Savings Accounts (HSA) Employee assistance program (EAP) for mental health and well-being Paid subscription to Headspace and 5 other members of your choice 💰 Financial Security Competitive pay & performance-based incentives Branded company vehicle provided 401(k) retirement plan with company match Basic Term Life insurance is 100% company paid Long term Disability Coverage 100% company paid Disability Coverage Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans. ⏳Work-Life Balance Paid time off (vacation, sick leave, and 13 paid holidays) Employee discounts on Makita tools and accessories - because we know you love quality tools! 🚀Career Growth & Development Training programs Tuition reimbursement Internal promotion opportunities Collaborative, innovative work environment Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence! 📢 Explore Opportunities & Apply Today! Disclaimer This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs. Equal Opportunity Statement The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).

At Banner Solutions, every team member is empowered like an owner. We're not just a distributor - we're redefining what it means to serve the door hardware industry. Our mission is to make our customers' jobs easier through unmatched product availability, intuitive search and ordering tools, and industry-leading customer support. From commercial and electronic access control to residential hardware and locksmith supplies, we offer a comprehensive range of solutions from over 260 manufacturers - all supported by a powerful, user-friendly e-commerce platform. Summary We are seeking a highly skilled eCommerce Merchandising Manager to lead the optimization and growth of our eCommerce product experience. This position will focus on enhancing customer experience (CX) by personalizing product discovery, simplifying the purchasing process, and improving product content. The eCommerce Merchandising Manager will be a key driver of growth in the eCommerce channel through increased customer satisfaction and adoption. Objectives: Personalize CX: Tailor the customer experience to meet customers' unique needs based on how and what they want to buy. Simplify Discovery & Purchasing: Streamline the product discovery and purchasing processes to enhance user experience and increase sales. Enhance Product Content: Improve the quality and richness of product content to facilitate confident buying decisions. Increase AOV: Utilize cross-sell and upsell techniques to boost average order value through incremental item sales. Pricing Optimization: Ensure a seamless experience for contract, project, volume, and promotional pricing. Audit & Fix Product Data: Continuously monitor and collaborate with the product team to systematically address product data and content issues. Key Responsibilities: Optimize and Maintain Website Presentation of Brands and Categories: Manage and optimize product taxonomy, category landing pages, and brand landing pages. Ensure that product categories are easy to navigate and provide clear value to customers. Own the Product Detail Page (PDP): Lead the effective presentation of product details, including attribute presentation, rich content, media, and product labels. Ensure consistency in product information and visual content across all pages. Manage On-Site Search for Maximum Findability: Oversee keyword tagging and alternative term management to ensure customers find the products they want. Ensure clear search results (exact match vs partial) and optimize promotional visibility. Set Up, Maintain, and Measure Promotional Sales: Collaborate with the sales team to identify key promotional opportunities. Implement promotions and campaigns to raise awareness and drive conversions. Analyze and measure the effectiveness of promotions in driving sales and profitability. Own Product Conversion to Orders: Identify opportunities to optimize the customer journey, focusing on the gap between product views and actual orders. Implement strategies that convert product views into orders, enhancing product visibility and content. Skills & Qualifications: Proven experience in door hardware e-commerce merchandising or related field. Strong analytical skills, with the ability to gather and interpret data, and generate actionable insights. Expertise in optimizing product detail pages (PDP), on-site search, and content management. Experience with website presentation, product categorization, and cross-sell/upsell strategies. Familiarization with AI capabilities and tools to help improve the quality and speed of implementation. Excellent communication and collaboration skills, especially with cross-functional teams like sales, product, and development. Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment. Experience in bringing relevant best-in-class B2C experiences to a B2B environment. Familiarity with merchandising tools, product information management systems (e.g., Akeneo PIM), product search platforms (e.g., Algolia), content management systems (CMS), and e-commerce platforms. Experience in digital merchandising for large-scale product catalogs.

We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leadin Operations Manager, Operations, Customer Experience, Safety Manager, Manager, Manufacturing

Reports to: Director, Expert Insights - ECS About the Team: At Tegus by AlphaSense, we work directly with some of the world's most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster. We are persistent, have a strong work ethic, and make decisions with our customer's top of mind. Join a dynamic and results oriented team, responsible for overseeing the day-to-day operations of our Expert Call Services. About the Role: The Operations Manager will be responsible for coaching Analysts on achieving and exceeding their monthly call quotas and providing exceptional service in a fast-paced, high energy, and collaborative environment. The Operations Manager will also coach Client Research Managers (CRMs) to identify opportunities in order to increase engagement and call volume within their customer base in a high-energy and collaborative environment while modeling and instilling AlphaSense values and culture in their team. What You'll Do: Develop, manage, and incentivize Analysts & Customer Research Managers in achieving and exceeding key metrics. Coach Analysts & Client Research Managers to deliver unmatched service and communicate professionally with customers and experts. Interview, hire, and develop (post-onboarding training) a team of Analysts who ramp to full contribution within 12 weeks. Compile team reports, conduct 1:1's, and conduct regular quality assurance reviews. Work closely with Senior Managers/Director of Operations to provide feedback and execute on department-wide initiatives. Who You Are: 2 + years of experience client service responsibilities and 2+ years of experience in people management. Ability to effectively train, coach and mentor a team to ensure delivery of world-class service. Exceptional communication and interpersonal skills, capable of building relationships at all levels. Open-minded and curious listener who is able to pick up context quickly and can navigate ambiguity to get to the heart of the problem. Self-starter attitude who can initiate and drive projects to completion with minimal guidance. Ability to handle multiple tasks and assume responsibility for quality results with minimal supervision. Undergraduate with a bachelor's degree preferred.

The Kitchen Manager is responsible for overseeing all back-of-house (BOH) operations in a single restaurant location. This role ensures high standards in food quality, consistency, safety, and efficiency. The Kitchen Manager leads and mentors the kitchen team, including the Assistant Kitchen Manager (AKM), while managing food inventory, labor budgets, and kitchen cleanliness. This position plays a key role in maintaining an exceptional dining experience through strong leadership and operational excellence. Operational Leadership: Oversee daily kitchen operations, ensuring seamless service and quality control. Implement and uphold standard operating procedures (SOPs) for food preparation, presentation, and kitchen cleanliness. Collaborate with the Director of Operations and Executive Chef on menu planning, seasonal updates, and special promotions. Delegate tasks to the Assistant Kitchen Manager (AKM) to ensure smooth day-to-day operations. Team Management: Lead, train, and mentor kitchen staff, including the AKM. Develop and maintain staff schedules to optimize productivity and labor costs. Conduct regular performance evaluations, provide coaching, and address performance issues promptly. Foster a positive and respectful team culture focused on accountability and teamwork. Inventory and Cost Control: Monitor food inventory, manage orders, and minimize waste. Maintain food cost percentages in alignment with budget goals. Work with vendors to ensure timely and accurate deliveries. Oversee portion control and quality assurance procedures. Food Safety and Compliance: Enforce all health, safety, and sanitation standards in compliance with local regulations. Conduct regular audits to ensure food safety procedures are consistently followed. Train staff on proper food handling, storage, and preparation practices. Communication and Collaboration: Act as the primary point of communication between the kitchen team and front-of-house management. Attend weekly leadership meetings to report on kitchen performance and address operational challenges. Communicate effectively with the AKM to ensure alignment on daily tasks and long-term goals. Financial Accountability: Analyze kitchen financial performance, identifying areas for improvement. Monitor labor and food costs, implementing corrective measures when necessary. Support the achievement of monthly and quarterly financial goals. Qualifications: Minimum of 2-4 years of experience as a Kitchen Manager, Sous Chef, or similar role. Proven leadership experience in managing kitchen staff and overseeing daily operations. Strong knowledge of inventory management, cost control, and food quality standards. Excellent communication and organizational skills. Ability to lead, motivate, and hold team members accountable. Food safety certification (e.g., ServSafe). Physical Requirements: Ability to stand for long periods and lift up to 50 pounds. Ability to work evenings, weekends, and holidays as needed. Benefits: Competitive salary based on experience. Health, dental, and vision insurance options. Paid time off. Professional development opportunities. Employee discounts at Color Hospitality Group locations. Requirements 3+ years in a kitchen leadership role, Strong understanding of food safety and BOH operations, Excellent organizational and communication skills & Ability to lead by example and motivate staff Sanitation Manager Certification

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner. Ensures compliance with alcoholic beverage regulations. Estimates food and beverage costs. Manages inventory and purchases food and supplies. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. Collaborates with chefs to develop appetizing menus. Maintains sales records and tracks cash receipts. Prepares and submits operations reports and other documentation requested by the regional manager. Performs other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: * Education/Certifications: o High school diploma or equivalent required. * Experience: o Previous restaurant experience required, management experience preferred. * Skills/Competencies: o Strong supervisory and leadership skills. o Excellent interpersonal skills with a focus on customer service. o Excellent time management skills. o Excellent organizational skills and attention to detail. o Familiarity with food handling, safety, and other restaurant guidelines. o Proficient with Microsoft Office Suite or related software. o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs. PHYSICAL REQUIREMENTS: When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: * Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. * Ensures customer satisfaction with all aspects of the restaurant and dining experience. * Handles customer complaints, resolving issues in a diplomatic and courteous manner. * Ensures compliance with alcoholic beverage regulations. * Estimates food and beverage costs. * Manages inventory and purchases food and supplies. * Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. * Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. * Collaborates with chefs to develop appetizing menus. * Maintains sales records and tracks cash receipts. * Prepares and submits operations reports and other documentation requested by the regional manager. * Performs other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: * Education/Certifications: o High school diploma or equivalent required. * Experience: o Previous restaurant experience required, management experience preferred. * Skills/Competencies: o Strong supervisory and leadership skills. o Excellent interpersonal skills with a focus on customer service. o Excellent time management skills. o Excellent organizational skills and attention to detail. o Familiarity with food handling, safety, and other restaurant guidelines. o Proficient with Microsoft Office Suite or related software. o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs. PHYSICAL REQUIREMENTS: When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: - Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. - Ensures Manager, Operations, Restaurant, Regional Manager, Skills

Purpose: The Stock Hourly Manager at Chicago O'Hare International Airport, supervises stock operations during assigned shifts, ensuring efficient inventory management, proper merchandise handling, and adherence to operational standards. This role maintains safe working conditions while coordinating stock activities to support sales floor replenishment and overall store operations. Essential Functions: Supervises stock associates during assigned shifts to ensure proper execution of receiving, stocking, and inventory management procedures while maintaining productivity standards and meeting operational deadlines Ensures all stock personnel follow proper opening/closing procedures and safety protocols; conducts shift inspections to verify merchandise organization, storage standards, and compliance with asset protection requirements Coordinates incoming freight operations including receiving, counting, and processing merchandise deliveries; reports shortages, overages, and damaged goods to management within required timeframes while maintaining accurate documentation Assigns work tasks and priorities to stock team members based on operational needs; provides on-the-job coaching and training to ensure proper execution of stocking procedures and company standards Manages stock replenishment activities to maintain adequate sales floor inventory levels; coordinates with sales staff to identify out-of-stock merchandise and prioritizes restocking based on business needs Oversees organization and processing of merchandise returns, damaged goods, and outdated products for vendor credits; maintains proper documentation and ensures timely completion of return procedures Utilizes inventory management systems to track stock levels, process orders, and maintain accurate records; assists with cycle counts and annual inventory preparations while investigating and reporting inventory variances Maintains clean, organized, and safe stock areas in compliance with safety regulations; ensures proper storage procedures and equipment maintenance while reporting maintenance needs to management Collaborates with management on stock performance metrics, staffing needs, and operational improvements while providing feedback on process efficiency and team performance Reporting Relationship & Role Information: This position typically reports to the Retail Director of Operations or zone leadership within an airport The Stock Hourly Manager position as described falls under the Fair Labor Standards Act as a Non-Exempt position The Stock Hourly Manager position requires flexible scheduling including early morning, evening, weekend, and holiday shifts to support continuous stock operations Physical Requirements: Ability to walk extensively throughout warehouses and retail locations for extended periods Lift, carry, and move inventory items up to 50 pounds regularly Visual acuity to review inventory records, conduct physical counts, and analyze data reports Work in varying warehouse and retail environments with different temperature and noise levels Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 3 years: In a supervisory role: 1 years of experience supervising stock or warehouse operations teams preferred In a technical role: Requires 3-4 years of experience in stock operations, inventory management, or warehouse operations A high school diploma or equivalent is required; an associate degree in Business, Supply Chain Management, or related field can count for 1 of the 3-year requirement Specialized Training: Knowledge of inventory management systems and stock handling procedures Understanding of safety regulations and asset protection protocols in retail/warehouse environments Specialized Skillset/Competencies/Traits: Strong organizational and time management skills with ability to prioritize multiple tasks and meet operational deadlines in fast-paced environments Demonstrated leadership abilities with experience coaching and developing team members while maintaining accountability for performance standards Solid analytical skills with ability to identify inventory discrepancies, investigate variances, and implement corrective actions effectively Excellent communication skills with ability to provide clear instructions, document procedures, and collaborate effectively with cross-functional teams What We Will Offer You: Competitive Salary of: $22.51 - $25.01 an hour Daily Pay- Get your money as you earn it 20% Hudson, HMSHost & Dufry Employee Discount Paid Time Off Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics") Please enable JavaScript Screen readers cannot read the following searchable map. 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The Kitchen Manager is responsible for creating a culture of learning, execution and appreciation of food that is fresh, convenient, customizable and available. This person must provide management for Au Bon Pain food and beverage processes and the leadership to facilitate guest satisfaction and financial success in all of the café's food and beverage outlets. Overall emphasis is placed on procurement, execution, distribution and adherence to ABP standards while operating at or above health and sanitation requirements. Skills & Requirements Qualifications

Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As a Surveillance Shift Manager, you will support the overall integrity of gaming and the protection of all guests, employees, and Company assets. Additionally, you will be responsible for Surveillance Operations on the Casino in the absence of the Director of Surveillance. Responsibilities: Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations Manage the overall operations of the Surveillance department Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals Manage the department's budget, including capital expenditures Select, train, and develop team members through education, training, coaching, and corrective action Safeguard company assets of the entire facility Review all Surveillance Incident Reports Perform duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of Bally's Chicago Operating Co., LLC System of Internal Controls Support the Illinois Gaming Board and Chicago Police Department on investigations Perform other duties as assigned Qualifications: Must have casino surveillance leadership experience. Must be 21 years of age or older Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board High school or equivalent required; Bachelor's Degree is preferred Must have knowledge of all casino game rules Must have knowledge of all applicable gaming regulations Must have three years of experience in surveillance operations, particularly in a leadership role Must have above-average math skills Must have strong organizational and decision-making abilities Must have excellent customer and employee relations skills Must have excellent written and verbal communication skills Must be able to work flexible shifts, including weeknights, weekends, and holiday What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts $7 Daily Employee Parking Garage Target Salary Range: $65,000 - $70,000/ per year Physical Demands & Work Environment: Frequently required to stand, walk, and sit for prolonged periods of time Frequently required to define color Occasionally required to work at heights above 10 feet high Frequently required to lift items up to 25 pounds Frequently required to reach overhead Occasionally required to work in confined, small areas for long periods of time You may be exposed to bright lights, loud noise, and stressful situations in this position.

Customer Service Manager, Operations, Service Manager, Customer Service, Ramp, Manager, Retail, Airline

Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As a Cage Shift Manager, you will manage all cage operations. In addition, you will ensure the team adheres to company and state policies and regulatory requirements. Responsibilities: Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals Maintain and enforce physical safeguards over all monies, forms, and records Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process Manage count room operations by ensuring staff verifies calculations and reconciles summary reports Immediately document and report irregularities Coordinate functions in the main bank, cashier cage, and credit department Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment Direct and supervise the overall casino cage and credit operations and personnel Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance Select, train, and develop team members through education, training, coaching, and corrective action Authorizes lines of credit Ensure equipment and supplies are adequately maintained Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program Collaborate with all operational casino areas to promote efficiency across the organization Perform other duties as assigned Qualifications: Must have at least two years of Casino Cage supervisory experience. Must be 21 years of age or older Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board Must have a high school diploma or equivalent Bachelor's degree strongly preferred Must uphold strict confidentiality relative to financial data and casino policies Must have a working knowledge of federal, state, and local tax law as well as gaming laws and banking regulations Must have a working knowledge of currency reporting requirements Must be proficient in the entire Microsoft Office Suite Must be able to lead and motivate a team Must have above-average math skills and pass a math assessment issued by the company Must pass a color vision assessment issued by the company What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Salary Range: $65,000 - $70,000 per year Physical Demands & Work Environment: Regularly required to see, talk, hear, walk, and stand Frequently required to use hands to handle, feel, and reach Occasionally required to sit or stoop Must occasionally lift and or move up to 30 pounds Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color The work environment contains bright lights, loud noise, and stressful situations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you! #LI-AR1

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position so ask your recruiter for details. Airport Location: Chicago Airport F&B Advertised Compensation: $20.87 to $25.51 Purpose: The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions. Essential Functions: Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered Actively ensures all associates take all mandated rest breaks and meal periods Ensures display areas are appropriately clean, stocked, and visually appealing Ensures all equipment is in good working order Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Places orders for individual units, receives goods, processes invoices Ensures that the company has most current contact information for all associates working in the restaurant. Requirements: * Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times. * Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards Reporting relationship and other important information: The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location. The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires a minimum of 2 years food and beverage, cash handling, and customer service experience Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Nearest Major Market: Chicago

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position so ask your recruiter for details. Airport Location: Chicago Airport F&B Advertised Compensation: $20.87 to $25.51 Purpose: The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions. Essential Functions: Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered Actively ensures all associates take all mandated rest breaks and meal periods Ensures display areas are appropriately clean, stocked, and visually appealing Ensures all equipment is in good working order Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Places orders for individual units, receives goods, processes invoices Ensures that the company has most current contact information for all associates working in the restaurant. Requirements: * Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times. * Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards Reporting relationship and other important information: The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location. The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires a minimum of 2 years food and beverage, cash handling, and customer service experience Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Additional Information: To learn more about HMSHost and additional career opportunities, visit ************************ Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Nearest Major Market: Chicago