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  • General Manager

    Crash Champions 4.3company rating

    General manager job in Randolph, NJ

    Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE‘s estimates as needed, and lock final estimates Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities Qualifications Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers Aptitude in decision-making and problem solving Ability to lead and work collaboratively with others to meet shared objectives Demonstrated ability to meet deadlines and achieve successful results Proficient knowledge and use of estimating software, CCC ONE Total Repair Software Proficient with Computers and other technology Valid driver‘s license required Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. In addition to the compensation range listed, this role may also be eligible for performance-based bonuses. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral Posted Min Pay Rate USD $82,050.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr. ID 2025-17137 Category Operations Management Position Type Regular Full-Time Location : Postal Code 07869 Location : Address 1052 NJ-10 Remote No Posted Min Pay Rate USD $82,050.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr. Prioritization Tier 1 - Priority
    $82.1k-150k yearly 2d ago
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  • Selling Manager

    Saks Fifth Avenue 4.1company rating

    General manager job in Greenwich, CT

    is All About Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Who You Are: Possess strong interpersonal and collaboration skills Able to work in a fast paced environment where no one day is the same Inspire others through thoughtful leadership Able to strategically come up with solutions based on research and critical thinking Drive positive outcomes through objectives and measures & monitors progress & results successfully Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions You Also Have: Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required Must be flexible in scheduling as the business needs require evening weekend and holiday schedules Management experience and a proven track record of success managing a selling workforce and achieving results Management experience within a Customer Service environment As The Selling Manager, You Will: Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base Use social media to strengthen existing relationships and drive new client acquisition Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences Manage on the floor to help resolve client issues and support the general running of the selling floor Ensure all clients are being helped and provided the highest level of customer service Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $106k-131k yearly est. 4d ago
  • Hotel General Manager - Lead Operations & Guest Experience

    Thehotelatavalon

    General manager job in New York, NY

    A lifestyle hotel in Brooklyn is seeking a General Manager to oversee operations and financial activities. The role includes ensuring quality customer service, maintaining a positive public image, and managing staff. Ideal candidates will have at least 5 years of management experience. The hotel offers competitive compensation of $145,000 to $195,000 annually and various benefits supporting wellness and financial security. #J-18808-Ljbffr
    $145k-195k yearly 3d ago
  • General Superintendent

    Cityscape Recruitment USA

    General manager job in Jersey City, NJ

    About the Project A nationally recognized owner/developer is delivering a landmark 50+ story luxury residential tower in Jersey City. The project is a ground-up, high-rise residential development featuring extensive high-end amenities, premium finishes, and complex building systems. This will be one of the most visible and prestigious residential projects in the New Jersey market. About the opportunity We are seeking an experienced General Superintendent to lead all on-site construction operations from superstructure through interiors, commissioning, and turnover. This individual will take full ownership of field execution, safety, schedule, and quality, working closely with the project executive team, trade partners, inspectors, and local authorities. Key Responsibilities Overall leadership of all field operations on a 50+ story high-rise residential project Manage and mentor Superintendents, Assistant Superintendents, and field staff Drive schedule adherence across superstructure, facade, MEP, interiors, and amenities Enforce NJ building codes, inspections, and compliance requirements Lead site safety programs and maintain a best-in-class safety culture Coordinate logistics in a dense urban environment Maintain strong relationships with subcontractors, inspectors, and city officials Ensure quality standards consistent with luxury residential delivery Benefits & Rewards My client is looking to pay between $180,000 - $230,000 + a full benefits package. This is a brilliant opportunity to work for one of the leading developers in the country, a developer with one of the best portfolios of work in the United States. Candidate Requirements Proven experience as a Lead Superintendent on a 20+ story ground up high-rise project New Jersey high-rise construction experience is essential Someone who has good stability throughout the resume, must have been with their current company for at least 3 years. Strong working knowledge of NJ building codes, inspections, and approvals Background in luxury residential or mixed-use high-rise construction Expertise in concrete superstructure, facade systems, MEP coordination, and interior fit-out 15 years of experience working as a Superintendent Experience of working on projects worth $70M +
    $71k-107k yearly est. 3d ago
  • General Manager - Luxury Residential Building

    Advice Personnel 3.8company rating

    General manager job in New York, NY

    An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management. Responsibilities: Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality. Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents. Direct the daily operations of the property, encompassing all residential, amenity, and common areas. Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies. Support hiring, onboarding, and continuous staff training. Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships. Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns. Ensure full adherence to building codes, safety regulations, and city/state housing requirements. Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation. Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis. Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations. Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs. Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities. Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters. Requirements: 12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity. Experience with NYC affordable housing compliance. Experience leading high-performing teams and overseeing all aspects of property operations. Proficiency in Yardi and strong financial and budget management skills. Excellent resident relations, communication, and vendor management abilities. Commitment to operational excellence, safety, and superior service standards. Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits. The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives. Please send your resume for immediate consideration to: nlipari@adviceny.com If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated. Advice Personnel *Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
    $175k-200k yearly 5d ago
  • On-Site General Manager - Property Management

    Douglas Elliman Property Management 4.1company rating

    General manager job in New York, NY

    The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler. Key Responsibilities Regulatory & Administrative Management Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations. Ensure full compliance with all legal, regulatory, and reporting obligations. Oversee collections, tenant accounts, and arrears management. Manage payroll for all site employees. Utilize Yardi and AvidXchange for financial, operational, and invoicing functions. Operations & Maintenance Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety. Manage ongoing and planned capital improvement projects, including: Gas pipe replacement Roof replacements Facade work Mechanical and structural upgrades Coordinate and supervise 3rd‑party contractors for apartment and building renovations. Leasing & Marketing Oversee the renovation, marketing, and leasing of all vacant units. Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover. Financial Management Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations. Negotiate and manage vendor contracts. Support ownership with long‑term capital planning. Staff Leadership & Supervision Supervise and support: 25 handymen and porters 6 office staff members Ensure high performance through training, delegation, and ongoing evaluation. Maintain strong communication across all departments and foster a professional, accountable workplace culture. Qualifications Extensive experience managing rent‑stabilized, multi‑building residential portfolios. Strong knowledge of NYC housing regulations and compliance standards. Demonstrated ability to manage large field and office teams. Proficiency with Yardi and AvidXchange platforms. Strong organizational, communication, and problem‑solving skills.
    $68k-128k yearly est. 2d ago
  • Store Director

    Mango 3.4company rating

    General manager job in New York, NY

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're thrilled to share an incredible leadership opportunity at our Fifth Avenue Flagship in New York City, one of MANGO's most iconic and highest-volume stores in the U.S. market. We're looking for a dynamic, inspiring Store Director to take the helm of this prestigious location and elevate it to its full potential. This multi-level flagship will be a true brand showcase, and we need a leader who thrives in fast-paced, high-visibility environments. Someone who can confidently oversee a large, diverse team across multiple floors while delivering operational excellence, driving strong business results, and creating a consistently elevated customer experience. If you're passionate about fashion, energized by big moments, and ready to take ownership of one of the most exciting flagship locations in the country, we want to connect with you. Reporting to the Regional Manager, you'll oversee the full store operation, ensuring sales targets are surpassed, customer service is exceptional, and the store environment is always polished, inspiring, and on-brand. You will lead, coach, and motivate your team to create a vibrant, performance-driven culture every single day. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $59k-84k yearly est. 4d ago
  • Flagship Store Director

    Versace 4.7company rating

    General manager job in New York, NY

    WHO YOU ARE Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU WILL DO Business development Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies Partner with the Regional Director to maximize sales and margin goals Responsible for the sales and KPIs performance of the store Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity Develop business strategies, set achievable goals and targets and implement incentives to help boost sales Team Management Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities Motivate team to drive results through effective training, accountability and celebrating successes Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them Support with informative and inspiring participation the new staff onboarding experience Client Management Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions Develop and expand customer base by capitalizing on high-profile clientele and sales Maintain an active professional relationship with clients and community by understanding the needs and changes of the market CRM Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity Implement and manage the boutique's community outreach program to maintain active social relationships with clients Support the organization of in-store & promotional events, liaising with merchandising & PR team Store Management and Operations Ensure the stock and the backroom are effectively managed and operational duties are met Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels Remain in compliance with operational and company policies and procedures Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses YOU'LL NEED TO HAVE 3-5 years of experience in retail management - luxury experience preferred Bachelor's degree in Fashion or Business preferred Full understanding of specialty retail, including business development, visual merchandising and store operations Computer skills to include operation of retail point of sale system, Word, Excel and email Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market Strong team management skills, with the potential to develop people personally and professionally Organization skills, critical thinking and problem-solving skills Exceptional verbal and written communication skills Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities A positive and constructive approach, sales focused with the ability to take ownership WE'D LOVE TO SEE An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker Well connected with a strong ability to engage Elevated customer service skills; a true fashion expert with a passion for sales A positive, outgoing, high-energy personality able to thrive within a high paced environment OUR DIVERSITY VALUE At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
    $56k-90k yearly est. 2d ago
  • Studio General Manager: Growth & Member Experience Leader

    Rumble Boxing Montvale

    General manager job in Montvale, NJ

    A fitness studio is looking for a General Manager to achieve revenue goals and sales targets through effective community outreach and lead generation. The ideal candidate should have at least 2 years of fitness membership sales experience, excellent communication skills, and a passion for fitness. Responsibilities include managing staff, coordinating marketing campaigns, and maintaining studio operations. This position offers a competitive salary with commission and growth potential within the company. #J-18808-Ljbffr
    $66k-128k yearly est. 3d ago
  • General Manager

    Eatnaya

    General manager job in Paramus, NJ

    At NAYA, we're on an exciting journey‑ growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority - we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger,NAYA is the place to make it happen. Reports to:Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive payand Quarterly bonusesto recognize your impact Medical, dental, and vision insuranceto keep you healthy and thriving Commuter benefitsto make life easier Employee discountsandfree NAYA meals- because we believe in enjoying what we serve Growth opportunitiesat every level- we invest in developing leaders from within More on the way! At NAYA, you'll find more than a job - you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. What You'll Do Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses. Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner. Responsible for creating a culture of development in the restaurant. Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA. Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance. Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members Controls inventories of food, equipment, smallware, and report issues as necessary Conducts ordering and monthly inventory Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation Submits weekly payroll for approval Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures Utilizes daily, weekly, quarterly, and annual financial reporting tools Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc. Supports any marketing initiatives and promotions. Who You Are 5+ years of restaurant management/leadership operations experience Strong leadership, analytical and problem‑solving skills Superior interpersonal skills and ability to earn trust and respect from colleagues and staff Exceptional financial acumen Thrives in a constantly evolving, fast‑paced environment Strong written and verbal communication skills Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system Able to work nights, weekends and holidays, and variable schedule, per the needs of the business Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8‑10 hours a day #J-18808-Ljbffr
    $66k-128k yearly est. 1d ago
  • Store Manager - Victoria's Secret - Gateway Center - Brooklyn, NY

    Victoria's Secret 4.1company rating

    General manager job in New York, NY

    A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates. Direct Reports as assigned (based on store volume) Customer Experience Manager(s), Customer Experience Leads(s), and Associates. All Store Leadership Team responsibilities include Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top-line sales. Independently managing labor hours within the store to drive top line sales and profit. Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. #J-18808-Ljbffr
    $44k-81k yearly est. 2d ago
  • General Manager - Growth Leader with Flexible Scheduling

    1076 Route 46 West Jersey Mike's

    General manager job in Little Ferry, NJ

    A leading sandwich franchise is seeking team members in Little Ferry, NJ. Join a highly awarded brand that prioritizes family and work-life balance with flexible scheduling. The ideal candidates should embody core values such as integrity, growth, and servant leadership. Benefits include competitive pay, health and dental plans, and generous food discounts. If you desire to be part of a positive environment where fun and work harmonize, we invite you to apply and join our family. #J-18808-Ljbffr
    $66k-128k yearly est. 3d ago
  • General Manager

    Voda Cleaning & Restoration of Bergen County

    General manager job in Morris Plains, NJ

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development /Purpose Manage and Lead 5-6 territories in New Jersey. Offer guidance and foresight to the organization by aiding the senior management team in crafting both the long‑term strategic blueprint and annual plans for the company. Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes. Guarantee the efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations. Primary Responsibilities Ensure accomplishment of the objectives as stated in the strategic plan through effective implementation and ongoing refinement of the Plan. Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction. Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long‑term goals. Develop profitable relationships with customers that bring value to both parties. Foster a team‑oriented atmosphere consistent with the Vision, Mission, and Core Values of the company. Provide vision, leadership, and discipline regarding long‑range fiscal planning and overall financial health of the company to ensure its continuity and solvency. Provide recommendations regarding the effective use of long and short‑term debt including refinancing and purchasing. Oversee the development of compensation and employee benefit policies to attract and retain highly competent personnel at all levels of the company. Ensure employment compliance with all Federal, State, and Local regulatory agencies. Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization. Maintain market leadership through consistent implementation of state‑of‑the‑art technology pertaining to delivery of the company's services and marketing to new clients and markets and focus on continuous process improvement across all departments. Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners. Work with the Operations Manager to maintain production capacity through adequate staffing, equipping, and supplying of operations. Achieve the highest degree of consistency in the implementation of company operating systems working with the Operations Manager. Build and maintain constructive relationships with professional advisors as accountant, attorney, banker, insurance agent, consultant, and other business constituencies. Secondary Responsibilities Provide expert recommendations concerning investment and cash strategies. Ensure the timely and accurate filing of all Federal, State, and Local taxes, adhering to mandated guidelines. Maintain the integrity of company vendor and customer files, including documents, analytical information, and communication notations as required. Collaborate with the Sales/Marketing Manager to oversee the development, production, and distribution of sales, marketing, and publicity material. Supervise the preparation of the annual report, summarizing progress on short and long‑range plans. Direct the preparation of the annual budget and conduct regular evaluations of variance reports. Engage in active participation within trade associations, community events, charitable initiatives, and other organizations. Decision Making Authorities Establishing the long‑term and short‑term direction for the company. Development of the Strategic Plan. Purchases within the budget established in the Strategic Plan. Negotiating and establishing contracts. Establish compensation schedules and bonus programs. All issues and actions related to company policy. Working Relationships and Scope Maintain frequent communication with owner(s) and CEO to discuss company performance and strategic matters. Facilitate clear and effective communication between Operations, Sales, and Marketing departments to ensure alignment of company capabilities and capacity with marketing and sales strategies for target markets. Cultivate strong working relationships with relevant contacts in the insurance industry, trade associations, training providers, suppliers, and the community. Performance Skillsets Integrity Ironclad - Does not cut corners. Puts the interests of the business above self. Earns trust of co‑workers. Intellectually honest, doesn't play games. Oral Communication The individual speaks clearly and persuasively in positive or negative situations. Effective in one‑on‑one, small groups, and in public speaking contexts. Adaptable and able to think on his/her feet. Demonstrates a command of the language. Easily articulates ideas and standards. Written Communication Writes clear, precise, well‑organized letters, proposals, and emails. Uses proper grammar and punctuation. Demonstrates appropriate vocabulary and correct word usage. Sound Judgment and Decision Making Demonstrates consistent logic, rationality, and objectivity in decision making. Achieves balance between indecision and uninformed hip shooting. Team Building Achieves cohesion and effective team spirit with subordinates. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Shares credit. Planning and Organizing Plans, organizes, schedules, and budgets in an efficient, productive manner. Effectively leads the long‑range planning activities. Focuses on key priorities. Effectively juggles multiple projects. Pays attention to details where appropriate. Manages personal time well. Money Management Demonstrates sound fiscal habits. Employs a disciplined approach to spending. Tracks expenditures. Works from a budget. Negotiation Achieves favorable outcomes in win‑win negotiations. Demonstrates effectiveness in salvaging tense situations. Excellence Sets high, “stretch” standards of performance for themselves and their organization. Demonstrates low tolerance for mediocrity. Encourages individual initiative. Maintains a level of intensity sufficient to achieve long‑range goals. Coaching Actively and successfully trains people for their current assignments. Coaches and develops employees for promotion into positions in which they succeed. A people builder. Technology The individual uses typical communication devices to effectively speed communication and appropriately utilizes company‑approved estimating, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed. Qualifications - Knowledge, Skills, and Abilities Bachelor's degree in business, accounting, or a related field, or an associate degree combined with ten (10) to fifteen (15) years of relevant experience and training, or an equivalent combination of education and experience. Additionally, a minimum of five (5) years of experience in managing other managers is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR. Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business. Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture. Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback. Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise. Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks. Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback. Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry‑specific software. Working Environment During the course of performing this job, the employee will regularly engage in activities such as sitting, using hands to finger, handle or feel, reaching with hands and arms, and talking or hearing. The employee will frequently be required to stand and walk. Additionally, the job may involve regular lifting and/or moving of items weighing up to 10 pounds and frequent lifting and/or moving of items weighing up to 25 pounds. The General Manager's responsibilities encompass a variety of locations, including a typical office environment, traveling to meet customers and clients at their facilities, reviewing ongoing project progress, and inspecting completed work. Daily exposure to the shop, where vehicles and equipment are stored and maintained, is expected. Occasionally, the employee may encounter facilities with standing water and sewage, lack of heat due to utility issues, fire damage, or the presence of mold or other organic growth. The noise level in the work environment is generally quiet. Welcome to Voda Cleaning and Restoration! Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives. At Voda, we understand that a clean and safe environment is essential for human well‑being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake. What sets Voda Cleaning and Restoration apart? Cutting‑edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state‑of‑the‑art tools and equipment, making seemingly impossible tasks achievable. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head‑on and celebrate triumphs as one united force. Client‑Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go‑to experts for cleaning and restoration needs. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish. #J-18808-Ljbffr
    $66k-127k yearly est. 4d ago
  • Montclair - General Manager

    Jetsetpilates

    General manager job in Montclair, NJ

    JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor. The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week. The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth. Duties and Responsibilities Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures. Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards. Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll. Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals. Ensure all client inquiries, issues, and concerns receive a positive and timely response. Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners. Create, monitor, and maintain class and staff schedules. Maintain inventory for supplies, retail, and beverages as needed. Plan and host team meetings and social events. Oversee hiring of instructors and studio leads and ensure career growth Drive studio performance on metrics like number of classes, utilization, first visits, and memberships #J-18808-Ljbffr
    $66k-127k yearly est. 4d ago
  • General Manager - Ground

    Lliance Ground International

    General manager job in Newark, NJ

    As a General Manager, you will be responsible for overseeing the operations of all departments within your station. You will be responsible for managing the budget for your station, and will provide leadership for all management staff.Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft. **Job Responsibilities:**Be responsible for the station's budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner.Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.**Physical Requirements:** General Managers must be able to occasionally lift / carry / push / pull and move items 70 pounds (32 kg) or more and repetitively lift items weighing 40 to 50 pounds on raised surfaces.**Knowledge, Skills & Abilities:** **Good Communication Skills** - General Managers must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. **Customer Service Skills** -General managers are the primary point of contact for airline customers and must have professional, courteous communication while resolving customer concerns. **Airline Regulation Knowledge** - Display knowledge of applicable FAA regulations, including standard security program and OSHA regulations. Be familiar with GSE maintenance procedures. **Computer skills:** General Managers may be required to use computer systems to track process completion, manage budgets, and produce reports. **Problem-solving skills:** General Managers may be called upon to troubleshoot issues during irregular flight operations. **Time management skills:** General Managers must be able to manage their time effectively and lead their teams to effectively manage time in order to complete tasks efficiently in a fast-paced environment**.** **Qualifications:** Must possess five years' progressive management experience, possess a bachelor's degree in Business or a related field, or a relevant combination of business experience and education Possess a valid driver's license with a clean driving record.If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. #J-18808-Ljbffr
    $66k-127k yearly est. 3d ago
  • General Manager, Upscale Apartment Community

    Tapestry Conshohocken

    General manager job in Lyndhurst, NJ

    A leading hospitality company is seeking a General Manager for the Vintedge Apartments in Lyndhurst, NJ. The successful candidate will oversee operations, drive revenues, and maintain service standards while fostering a positive work environment. Ideal applicants should have proven experience in hotel management, strong leadership abilities, and a passion for team development. Competitive compensation is offered along with a benefits package including medical insurance, 401(k), and performance-based bonuses. #J-18808-Ljbffr
    $66k-128k yearly est. 3d ago
  • Store Manager - Fashion Brand Leader & Growth Driver

    Tapestry, Inc. 4.7company rating

    General manager job in New York, NY

    A leading fashion retailer is seeking a Store Manager in Brooklyn, NY. The ideal candidate will have over 3 years of experience in managing retail environments and will be responsible for driving business results, enhancing team performance, and fostering a customer-focused culture. The position offers a competitive salary ranging from $68,000 to $105,000 annually, along with comprehensive health benefits, and a positive work environment focused on inclusivity and growth. #J-18808-Ljbffr
    $68k-105k yearly 5d ago
  • General Manager

    Berkeley Group 3.9company rating

    General manager job in Greenwich, CT

    Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme due to open in Spring 2026. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the “Berkeley Living” standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position. #J-18808-Ljbffr
    $51k-79k yearly est. 4d ago
  • Fitness Facility General Manager

    Retro Fitness of Montclair 3.4company rating

    General manager job in Montclair, NJ

    Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Retro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels. We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences. Key Responsibilities: Leadership & Team Development: Recruit, train, and mentor staff to achieve performance excellence. Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates. Operations Management: Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits. Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times. Member Engagement & Retention: Drive exceptional member experiences, achieving high Net Promoter Scores (NPS). Develop strategies to increase membership retention, targeting a churn rate below 5%. Sales & Marketing: Drive membership growth by meeting or exceeding monthly new membership targets. Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates. Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals. Financial Management: Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met. Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins. Performance Analysis: Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership. Continuously identify opportunities for improvement based on data trends and feedback. Qualifications: Minimum of 3 years of experience in a managerial role within the fitness, retail, or hospitality industry. Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency. Strong leadership, problem-solving, and team-building skills. Excellent communication and customer service abilities. Proficiency in financial reporting and CRM systems. Passion for health and fitness. What We Offer: Competitive salary and performance-based bonuses. Complimentary gym membership. A chance to lead a passionate team in a thriving fitness community. #J-18808-Ljbffr
    $42k-56k yearly est. 3d ago
  • Store Manager II (Flatbush Ave.)

    TD Bank 4.5company rating

    General manager job in New York, NY

    Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l'utilisation des témoins.Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu'il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification.* Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria)* Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results* Accountable for achieving both Store and individual performance metrics* Ability to manage multiple store locations and/or a diverse and complex customer base, if required* Acts as peer mentor to developing store managers* Requires deep expert knowledge of the business, banking and bank operations* Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps* Provides coaching, mentorship and guidance to others within area of expertise* Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)* Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners* Originates loan applications, handles Conditions of Lending and conducts loan closings* Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Undergraduate degree or equivalent experience* 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required* 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies* 4+ years of proven leadership and coaching experience required* Small Business and Consumer lending experience required* Knowledge of Bank product lines and services as well as an understanding of Store operations and security* Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives* Strong financial analysis skills* Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers* Excellent verbal and written communication skills* Demonstrated ability to lead and motivate team members* Proficient with Microsoft Office suite* Notary License (preferred)* Manages the service and advice team promoting a positive customer and colleague experience* Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers* Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary* Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc.* Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs* Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives* Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance* Ensures overall colleague scheduling is optimal to meet customer demands* Provides ownership/oversight of complex daily operational/administrative duties* Creates store-specific strategies to grow the business* Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth* Partners with Specialists to grow and advise new and existing customers* Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio* Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses* Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals* Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations* Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services* Achieves business objective for Operational Excellence* Ensures necessary due diligence to support the accuracy of all customer transactions/activities* Follows and ensures colleagues understand and apply bank operating policies and procedures* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct* Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues* Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers, demonstrating cohesive partnership for business planning and community involvement* Leads, coaches and develops store teammates to create a consistent legendary customer experience* Coaches teammates to provide the best advice to potential and existing TD Bank customers* Responsible for management of the overall team providing both leadership and guidance* Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives* Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers* Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and #J-18808-Ljbffr
    $56k-109k yearly est. 4d ago

Learn more about general manager jobs

How much does a general manager earn in Ridgewood, NJ?

The average general manager in Ridgewood, NJ earns between $49,000 and $171,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average general manager salary in Ridgewood, NJ

$92,000

What are the biggest employers of General Managers in Ridgewood, NJ?

The biggest employers of General Managers in Ridgewood, NJ are:
  1. K1 Speed
  2. Super Soccer Stars
  3. Domino's Pizza
  4. Taco Bell
  5. Domino's Franchise
  6. Bluestone Lane
  7. Dunkin Brands
  8. Target
  9. Rumble Boxing Montvale
  10. UFC GYM
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