Guest service representative jobs in Colorado - 1,515 jobs

BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures. JOB DUTIES: Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process. Maintain professional appearance and attitude at all times. Answer phones and greet clients as they enter the customer service area. Follow-up on orders that are on backorders and processing customer orders accurately. Use DANCIK to look up pricing, customer information, delivery dates, and process orders. Call customers to communicate on order status and ETA's. Liaison with outside sales reps. and managers. Organize and maintain the contractor area. Ensure all customers receive excellent customer service. Solve customer problems with a sense of urgency and accuracy. Communicate with the warehouse department regarding order status in staged areas. Schedule delivery and reminder calls to customers. Complete projects or assignments as delegated by the supervisor. Back up to other positions within the department when needed. Maintain positive communication skills and process customer orders accurately. Maintain an organized and efficient work area. Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers). Scan all paperwork correctly (PO's, confirmations, POD's). Other duties as assigned. JOB QUALIFICATIONS: Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products. Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers. Self-driven with a high level of energy and enthusiasm. Excellent relationship selling/customer focused sales abilities. Solution oriented with exceptional follow through. Good basic math skills, (including ability to take accurate measurements) Proficient with Windows based computer applications. Ability to perform well in a detail oriented, fast paced environment. PHYSICAL DEMANDS: You will be expected to sit for long periods of time frequently. Frequently spending extended periods of time on the phone with customers. Occasional lifting up to 50 lbs may be required. MENTAL DEMANDS: Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Join Our Team as a Customer Service Representative At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team in Grand Junction, Colorado. If you thrive in a fast-paced environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity. Key Responsibilities Drive branch sales performance through out-bound calls to potential and existing customers Assist customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.) Troubleshoot complex issues with customer processes/needs Complete warehouse-related activities such as cycle counting, shipping and receiving of product Support the branch delivery driver role via logistical support and sometimes back-up delivery driving Why You'll Love It Here At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect: Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration. Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required. Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement. Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly. What We're Looking For A bachelor's degree (preferred) Strong attention to detail and problem-solving skills A team player who can also work independently Physical ability to move gas cylinders and 60 lb. boxes A valid driver's license with a clean record The Logistics Monday-Friday daytime hours On-call rotation with minimal after-hours demand Travel to other branches during your first year of training (expenses covered) Compensation & Benefits Starting pay: $24-26/hour (based on experience) Medical, dental, life, and long-term disability insurance 401K + quarterly profit sharing Paid holidays, vacation, and sick time

We are looking for a personable, professional, and highly organized Receptionist and Client Services Representative to be the welcoming face of our office. This role is ideal for individuals who thrive in a dynamic, team-oriented environment and are passionate about delivering exceptional client experiences. Success in this role requires excellent communication skills, a personable and friendly demeanor, proficiency in basic scheduling and computer tasks, and the ability to remain composed in a fast-paced setting. A strong customer service mindset is essential to consistently exceed client expectations and contribute to a positive office environment. Samuel offers unparalleled benefits, including free medical insurance, free dental insurance, free life insurance and free long-term disability. We've frequently earned recognition as a top employer, including repeat awards of USA Today's Top Work Places. Our strong culture supports employees and their families and is the reason many stay for 20+ years. ESSENTIAL JOB FUNCTIONS Please note: The job descriptions may not be inclusive of all assigned duties, responsibilities, etc. of the job; duties and responsibilities include, but not limited to - Receptionist/Client Services Mobilize resources (e.g., administrative staff, IT Team, etc.) to execute an excellent client experience Greet and assist clients, visitors, and employees with professionalism and warmth Maintain a clean, organized, and welcoming reception area Coordinate client visits and check-ins to ensure a smooth experience Provide hospitality services such as refreshments, conference room setup, scheduling support and general assistance Maintain positive client relationships, representing Samuel with integrity and dedication Monitor and respond to client needs with a service-oriented mindset Gather feedback and contribute ideas to improve client experience and office operations Remain calm, flexible, and professional in a fast-paced environment Maintain and update Samuel resumes for staff as needed for project proposals and business development Coordinate distribution and management of business access cards and parking passes for employees and visitors Assist with monthly Samuel newsletters and organize employee celebrations, such as birthdays and work anniversaries Provide consistent front desk and phone coverage, directing calls and visitors with professionalism Distribute company-wide communications, including electronic publications updates and internal announcements Maintain and update emergency evacuation lists, including daily sign-in sheets Support planning and execution of Lunch & Learn sessions and other employee events Prepare new hire name plates and welcome materials in coordination with HR

Saturdays, Sundays, and evenings are always off! Are you looking for a job that: You get to develop long lasting relationships with caring clients Is a physical job where you are moving all-day Provides regular daytime hours Independent and transparent work environment Never go home wondering what you accomplished--you can see your work when you are done We'd LOVE for you to join our team! We pride ourselves in being a work environment where we really like each other. Where you can work independently, but still be part of a team. We take being a team very seriously. Now, it's not all fun and games. We do guard our culture very closely. We look for people who fit our culture because a communicative work environment is the most important component of what we stand for. We also look for people who have immense pride in their work and truly care for everybody we interact with. 12 REASONS TO WORK FOR ALPINE MAIDS $21.50 - $26 per hour PLUS 100% of TIPS Regular weekday hours no night no weekends! Up to 14 days of paid vacation per year Weekly paychecks Real health insurance Dental & Vision coverage Fully vested 401k w/ match Water World corporate discounts Training at full pay & fuel reimbursement ($0.70/mile!) Consistent customer satisfaction cash bonuses with no cap on earnings Full-time positions are available. Must be available 8:30am - 5:30pm. This is a W2 employee position. We provide supplies and training, pay payroll taxes, and do standard things that an established company should do. Some past roles our successful technicians have had: Food Service CNA Office Admin Retail House Cleaning Maid Residential Cleaner Housekeeper Housekeeping Cleaner Home Cleaning Yes, we clean the house, but we also: Play with the pups! Arrange stuffed animals in funny scenes on a child's bed (kids LOVE US!) Sanitize the homes of cancer patients so they can rest and get healthy! Leave cute notes to brighten our client's day (grown-ups love us too!) We are currently hiring for 2 full-time, 8:30-5:30 M-F positions. You need to have a reliable vehicle to use daily for work and a squeaky clean background! We provide all training, all products, and equipment needed to do your job safely and effectively - you provide your transportation and a desire to help people!

Sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers Customer Service, Designer, Service, Processing, Contractor, Product Development, Retail

Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR OFFICE: April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do. We believe in creating an environment where team members feel valued, supported, and inspired to grow-both personally and professionally. Here's what we offer: PTO and benefits available after just 90 days Employer-matched 401(k) Health insurance with 50% employer contribution 12 BetterHelp sessions per year for mental wellness Quarterly team-building events and an annual holiday party Snacks on-site to keep you fueled Continuous professional development opportunities If you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impact-this is a place where you can truly grow. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with April Welch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Benefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Customer Service Representative - In-Office | Service with In-Book Sales Opportunity Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office Deliver Exceptional Service. Build Relationships. Grow a Career with Purpose. The Bill Knight State Farm Agency is seeking a Customer Service Representative who is passionate about helping people, delivering outstanding service, and building long-term client relationships-while also being comfortable identifying in-book sales opportunities when appropriate. This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that excellent service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential. This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained. What You'll Do Serve as a primary in-office point of contact for existing clients Provide prompt, professional assistance with policy questions and service needs Assist with policy changes, renewals, billing inquiries, and endorsements Support clients through the claims process and follow up as needed Maintain accurate and detailed records of customer interactions Conduct policy reviews and identify in-book sales opportunities aligned with client needs Recommend additional coverage when it adds value for the customer Collaborate closely with team members to deliver a consistent, high-quality client experience What We're Looking For Strong customer service and relationship-building skills Ability to naturally pivot from service to sales using a consultative approach Willingness to obtain Property & Casualty and Life & Health licenses (full training, guidance, and support provided) Excellent verbal and written communication skills Detail-oriented, organized, and dependable Professional, client-focused mindset What We Offer Competitive base salary plus commission and performance bonuses Full support through the insurance licensing process Structured in-office training after Property & Casualty license is obtained Stable, service-focused role with long-term growth opportunities Supportive agency culture built on teamwork, accountability, and quality service A meaningful career helping individuals and families protect what matters most Ready to Start a Career with a Strong Local Agency? If you're service-oriented, motivated to grow, and looking for a long-term career with training and support, we'd love to hear from you. Apply today to join the Bill Knight State Farm Agency.

Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction

Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. • Manage front desk activities. o Answer phone in a timely and friendly manner and transfer as needed o Take accurate messages o Greet customers and escort to closing rooms • Manage incoming and outgoing mail • Collect earnest money via mail or by person and deliver to appropriate source • Handle special assignments as deemed necessary by manager • Maintain appearance of front office space • Order and inventory office supplies on a weekly basis • Assist with group inbox - data entry, assigning emails, other duties as needed Qualifications: • One year of administrative/reception work is required • High School Diploma or equivalent • Bilingual (Spanish) highly sought • Background in customer service and office environment is preferred • Able to follow all company procedures and policies including meeting the company customer service expectations • Experience using Microsoft Word, Outlook, Adobe • Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply! Skills: • Strong oral and written communication skills • Exceptional customer service • Effective listening skills • Able to multi-task *All applicants will be subject to a background check.

City, State:Aurora, ColoradoHourly Rate: $18.50 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-07-24 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

City, State:Glenwood Springs, Colorado Title: Guest Service Agent Status: Full-Time (30-40hrs) Reports to: Guest Services Supervisor/ Assistant General Manager Pay Range: $18-19/hr+ Depending on experience Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones, online chats, and e-mail. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel, e-mail). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 15 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule required, including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-21 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

The Guest Service Agent plays an essential role in providing a welcoming, comfortable, and high-quality experience for all guests. This multi-functional position is responsible for delivering exceptional customer service at the front desk, including assisting with reservations, check-ins, and check-outs, answering inquiries, and ensuring a smooth guest experience throughout their stay. The role also includes preparing and serving beverages and food items, handling transactions, and maintaining a clean and organized service area. In addition, the associate is responsible for cleaning and servicing guest rooms to property standards, promptly reporting any maintenance issues, and performing all laundry operations including washing, drying, folding, and stain removal to ensure linens and towels are fresh and ready for use. This versatile position supports multiple departments and contributes directly to the overall efficiency, cleanliness, and guest satisfaction of the property. Service Attitude and Communication: Maintain high standards of personal appearance and grooming. Wear name tag when working. Always maintain a warm and friendly demeanor. Must be always attentive, courteous and efficient in dealings with the clients, guests, managers and all other employees. Always comply with compliance standards and regulations to encourage safe and efficient hotel operations. Responsibilities: Operate the front desk according to management's specifications. Operate with accuracy the reservation system, check-in and check-out system and credit card system. Operate the switchboard and disperse calls as required by your shift. Always keep lobby clean and office area clean. Complete shift paperwork each shift. Resolve guest complaints within your capacity. If needed, pass the information to management for further action. Maintain updated knowledge of area attractions. Ability to handle multiple tasks simultaneously and focus attention to detail. Must be guest oriented, display a positive attitude and act as a team player. Utilize good listening skills, converses with telephone clients and other employees in a professional and courteous manner. Is knowledgeable about all menu items and beverages severed, their garnish, contents and preparations methods. Can answer guests' questions regarding such with confidence and accuracy. Serve guest order promptly according to service standards. Returns as appropriate to ensure all of guests' needs are being met and to suggestively sell other items. Perform all closing check list items are assigned. Clean walls, floors, equipment, shelving and service units to company standards. Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Operate the coffee station in an efficient, safe manner. Must be able to perform essential housekeeping functions to company standards such as: Making beds Cleaning bathrooms and toilets Dusting Vacuum Replace supplies Sweeping and mopping floors Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up. Understand and adhere to Federal and State regulations regarding handling hazardous materials. Responsible for pre-inspection, pre-spot, wash, dry and fold linens. Maintain linens in a presentable and sanitary condition. Must practice safe use of all cleaning agents. General Responsibility Participate in all-employee meetings, events and other functions required by management. Be familiar with all policies and hotel rules and hotel terminology. Must be able to follow safety practices, such as wearing personal protective equipment, reading chemical warning labels and other safe work practices. Perform any other duties as requested by management. Qualifications Experience: Ability to communicate effectively with guests and staff. Ability to work a flexible schedule, including weekends and holidays. Physical Requirements: Heavy work-Exerting force frequently and constantly lifting, carrying, pushing, pulling or otherwise moving objects. Ability to stand during entire shift. Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel. Ability to operate light equipment. Must be capable of climbing and descending stairs during their shift. Must be able to work in an outside environment. Ability to operate equipment such as industrial washing machines and dryers. Mental Requirements: Must be able to understand and follow directions, guidelines and work objectives as set forth by the general manager. Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and light machinery. Must use common sense and integrity in ensuring the security of guest belongings while working in guest rooms.

$17.50 - $22.00 Per Hour Why Join Us? Work your way- Flexible shifts Perks and Benefits that matter Sharing your love of your local surroundings with guests. Employee Housing available Surrounded by beautiful Colorado scenery and located only minutes away from Vail Mountain, the Highline Vail, a DoubleTree by Hilton, offers a unique and relaxing experience to our guests during their stay and an amazing environment for our associates to work in. We are currently looking for an outgoing, energetic, and customer service oriented individual to fill the position of Guest Service Expert on a Full-Time basis. Our Part-Time associates are eligible for benefits such as Sick and Vacation Pay, Hotel Room Discounts. What will I be doing? As a Guest Service Expert, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from our system, confirming the guest reservation information including number of guests, number of nights stay and room type. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number. Provide welcome letter and key packet, containing room keys, certificates and discount coupons. Verify and receive authorization for credit cards, handle cash and make change as received. Ensure your assigned house bank is balanced. Ensure you are posting guest room charges and house account charges accurately. Promptly answer guest incoming calls using positive and clear communication. Input comments into the reservations as needed. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure accurate closeout of guest's accounts at time of departure. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work for your scheduled shifts. Perform any other job-related duties as assigned. Minimum Qualifications: At least 6 months of experience in a customer service environment Additional Qualifications: Hotel experience a plus Excellent computer skills Flexibility to work weekdays, weekends, evening shifts and holidays Employer accepts applications on an ongoing basis

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services. This position requires excellent communication skills, an ability to multi-task, and a strong attention to detail. The ideal candidate will be organized, friendly, and have a positive attitude. Responsibilities: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service and address guest inquiries and concerns - Assist guests with check-in and check-out processes - Handle guest reservations and ensure accurate information is entered into the system - Answer phone calls and direct them to the appropriate department or individual - Process payments and maintain accurate records of transactions - Maintain a clean and organized front desk area Requirements: - Previous experience in guest service or a related field is preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities and the ability to handle difficult situations with professionalism - Proficient in using phone systems and other office equipment - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in handling guest information As a Guest Service Agent, you will play a crucial role in providing exceptional customer service to our guests. Your friendly demeanor, strong communication skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about guest relations and enjoy working in a fast-paced environment, we would love to have you join our team. View all jobs at this company

Perched in the heart of Telluride's Mountain Village, Madeline Hotel & Residences, Auberge Collection is a luxurious alpine retreat that blends the spirit of the Rockies with Auberge's signature warmth and sophistication. Surrounded by the majestic San Juan Mountains, the resort features 83 guest rooms, suites, and 71 private residences, each offering elevated design and sweeping mountain views. Madeline pairs unrivaled ski-in/ski-out access with curated amenities, including Crest Club, the newly debuted private ski club, a dedicated Ski Valet, the Alpine Swim Club with heated pool and outdoor lounges, a full-service spa, fitness center, and an open-air ice rink. Distinctive dining experiences include the mountain-inspired Black Iron Kitchen + Bar and the elevated aprés destination, Timber Room. Following a dramatic property-wide redesign in 2021, Madeline invites guests to experience modern mountain luxury in one of America's most iconic alpine destinations. For more information: auberge.com/madeline Follow Madeline Hotel & Residences on Facebook and Instagram @MadelineAuberge The targeted compensation range for this full time year round, non-exempt position is $20.00/hr plus upsale program. The position offers a competitive compensation package presented by Auberge Resorts Collection. Job Description Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personalized assistance and exceeding expectations at every touchpoint. Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures. Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities. Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy and alignment with guest preferences. Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction. Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skill Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dentaland Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is May 19th, 2024. However, this position is often required year-round, and it's probable that it will be reposted in the future. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. Madeline Hotel and Residence is an Equal Opportunity Employer, M/F/D/V. Madeline Hotel and Residence Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Madeline Hotel and Residence complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

City, State:Loveland, Colorado Title: Guest Service Agent FLSA: Non-Exempt Status: full-time Reports to: Front Office Manager Pay Range: Starting $16 per hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule , including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-22 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

City, State:Glenwood Springs, Colorado Title: Guest Service Agent Status: Full-Time (30-40hrs) Reports to: Guest Services Supervisor/ Assistant General Manager Pay Range: $18-19/hr+ Depending on experience Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones, online chats, and e-mail. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel, e-mail). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 15 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule required, including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-21 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.