Holiday sales associate vs sales associate and customer service

Differences between holiday sales associate and sales associate and customer service duties and responsibilities

Holiday sales associate example responsibilities.

• Stock the shelves work a POS register, and manage orders for future titles.
• Supervise women's department, manage jewelry department, assist customers on finalizing purchases
• Operate POS system and register new/potential customers into the e-mail subscription database.
• Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
• Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales associate and customer service example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Investigate, analyze, and troubleshoot any issues with a particular delivery.
• Elicit and record customer information and inquiries via customer relationship management (CRM) software.
• Move to the CSR position selling and leasing name brand products at a guarantee low price.
• Provide technical support, and troubleshoot online-base ordering system.
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