Hotel reservation agent vs desk clerk

The differences between hotel reservation agents and desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel reservation agent has an average salary of $33,694, which is higher than the $29,096 average annual salary of a desk clerk.

The top three skills for a hotel reservation agent include reservations, hotel reservations and booking. The most important skills for a desk clerk are reservations, front desk, and customer service.

Hotel reservation agent vs desk clerk overview

	Hotel Reservation Agent	Desk Clerk
Yearly salary	$33,694	$29,096
Hourly rate	$16.20	$13.99
Growth rate	-	-
Number of jobs	199,725	113,183
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Average age	37	37
Years of experience	-	-

Hotel reservation agent vs desk clerk salary

Hotel reservation agents and desk clerks have different pay scales, as shown below.

	Hotel Reservation Agent	Desk Clerk
Average salary	$33,694	$29,096
Salary range	Between $27,000 And $40,000	Between $23,000 And $36,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Deborah's Place
Best paying industry	-	Manufacturing

Differences between hotel reservation agent and desk clerk education

There are a few differences between a hotel reservation agent and a desk clerk in terms of educational background:

	Hotel Reservation Agent	Desk Clerk
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Hotel reservation agent vs desk clerk demographics

Here are the differences between hotel reservation agents' and desk clerks' demographics:

	Hotel Reservation Agent	Desk Clerk
Average age	37	37
Gender ratio	Male, 30.0% Female, 70.0%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 8.9% Unknown, 6.9% Hispanic or Latino, 24.1% Asian, 10.5% White, 48.2% American Indian and Alaska Native, 1.5%	Black or African American, 10.6% Unknown, 6.5% Hispanic or Latino, 16.5% Asian, 10.0% White, 55.1% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel reservation agent and desk clerk duties and responsibilities

Hotel reservation agent example responsibilities.

Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
Provide customer service by answering telephone calls regarding hotel reservations.
Compute tour reservations from the sales department utilizing hotel facility.
Receive outstanding weekly performance evaluations in the areas of job knowledge, dependability, resourcefulness and overall professionalism.
Attend mandatory and voluntary training/certification courses offer by employer and DOD.

Desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Assist with setting up meetings using PowerPoint presentations.
Book keeping, check ins, paperwork, PowerPoint, enter information into database.
Communicate with previous shift, organize shift and review reservations and update contingency
Position require guest reservations to be coordinate with housekeeping and maintenance needs.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.

Hotel reservation agent vs desk clerk skills

Common hotel reservation agent skills

Reservations, 40%
Hotel Reservations, 6%
Booking, 5%
Front Desk, 5%
Room Reservations, 4%
Inbound Calls, 4%

Common desk clerk skills

Reservations, 22%
Front Desk, 14%
Customer Service, 12%
Room Availability, 11%
Direct Calls, 6%
Telephone Calls, 5%