Information systems technician jobs in Hoover, AL - 278 jobs
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Computer Field Tech Position- Homewood AL
BC Tech Pro 4.2
Information systems technician job in Birmingham, AL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Systems Support Technician
Johnson Controls Holding Company, Inc. 4.4
Information systems technician job in Birmingham, AL
What you will do
The Systems Support Technician provides specialized technical support to Field Technicians and to customers, by performing upload and download functions for National Account and Core Commercial customers. To succeed, our Support Technicians utilize knowledge of low to high-end panels, video, and government. Our Support Technicians also assist with technical trouble-shooting and special programming projects. This position requires a high degree of technical ability to research and resolve issues on DMP, Radionics, Focus, Safewatch, Vista, DSC Panels, various access control, and video systems.
How you will do it
Take inbound phone calls from technicians and customers requesting uploads and downloads, programming information into new or existing accounts in response to tech requests or by the scope of work.
Generates field service work order requests when unable to establish remote DLL sessions.
Completes data entry into programming if required when completing a download.
Resolves technical issues through research and investigation and responds back to appropriate parties via phone.
Performs and issues confirmations when panel download has been completed.
Other duties as assigned.
What we look for
Required
Ability to multi-task; strong customer service, problem-solving, and communication skills.
Strong foundation of researching, database building, and relaying information.
Basic knowledge on hardware wiring and electrical.
High school degree or equivalent required.
Competency in Microsoft Windows / Office.
Must be a team player and able to work as business needs dictate.
Preferred
Demonstrated knowledge of all panel types and special programming projects.
Experience with alarm installation, DLL, technical support, or data processing preferred.
Ability to perform technical research to resolve complex problems in various versions of Focus, Safewatch, Vista, Radionics, DMP, and DSC panels.
Knowledge in Access Control and Video products.
1 to 3 years of contact/call center experience.
HIRING HOURLY RANGE: $20.58 - $30.87 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your
background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ******************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$20.6-30.9 hourly Auto-Apply 7d ago
IT Systems Technician
Hoar 4.1
Information systems technician job in Birmingham, AL
The SystemsTechnician is responsible for serving as the liaison between users and the technology department to resolve issues. They will assist users in person and via phone on company-supported applications, determine the source of technical issues, and provide recommendations for future application use. In addition, this position assists job sites with connectivity requirements. It requires frequent travel to job sites around the country to set up and ensure connectivity and will also provide technical assistance to all field personnel.
Responsibilities:
Assist users in person, via phone, and email on company supported hardware and applications
Work one-on-one with users on application projects
Troubleshoot/Determine the source of computer problems (hardware, software, user access, etc.); document resolutions for future reference
Perform hardware and software installations
Serve as liaison between users and the technology department to resolve issues
Coordinate with other technology groups as needed
Communicate and assist users with their job site connectivity requirements throughout the entire lifecycle of the job
Coordination of Internet connectivity for entire Jobsite lifecycle
Frequent travel to job sites around the country to set up and ensure connectivity.
Order Internet connections from service providers
Configure router, switches, and access points for Jobsite connectivity
Troubleshoot connectivity issues for job sites
Help select and setup Jobsite kiosks
Provide recommendations on company application purchases
Requirements:
Bachelor's degree in MIS or equivalent required
3-5 years experience with hands-on desktop, network support role with proven skills within Microsoft Windows environments
Experience in the construction industry preferred
Advanced knowledge of Windows and Microsoft Office is required
Experience with iPads and iPhones
Strong organizational skills and the ability to self-motivate
Ability to use time productively, maximize efficiency, and meet challenging work goals
Ability to work in a strong collaborative atmosphere
Ability to take on additional responsibilities as needed
Ability to work well as a part of a team and independently
Professionalism with end-user communication & ticket resolution
Strong communication skills to work with a wide variety of users
A+, Net+, and CCNA Certifications preferred
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment - Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.
Physical - Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation, and to verbally communicate to exchange information.
Vision - See in the normal visual range with or without correction.
Hearing - Hear in the normal audio range with or without correction.
EOE - Vets/Disabilities
Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar.
#AlwaysInProcess #CorporateServices
$42k-58k yearly est. Auto-Apply 59d ago
Tier II Support Technician
Lyons HR 3.9
Information systems technician job in Birmingham, AL
The Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients. This position acts as a second line of support, handling more complex issues that cannot be resolved by Tier 1 support. The ideal candidate is a problem-solver with deep technical knowledge and a commitment to delivering exceptional customer service.
Core Responsibilities
*
This position may be required to provide on-site services.
Advanced Troubleshooting
Investigating and resolving escalated technical issues that Level 1 technicians were unable to resolve.
Performing in-depth analysis of system logs, error messages, and diagnostic tools to identify root causes of problems.
Server Administration
Managing and administering Windows Server, Linux/Unix servers, or virtualization platforms (e.g., VMware, Hyper-V).
Configuring and maintaining Active Directory, DNS, DHCP, and other server roles and services.
Implementing server security measures such as firewall configurations, group policies, and access controls.
Network Infrastructure Management
Configuring and troubleshooting network switches, routers, and firewalls.
Implementing VLANs, port forwarding, NAT, and other network configurations.
Monitoring network performance and optimizing network resources for efficiency and reliability.
Cloud Services Administration
Managing cloud infrastructure and services (e.g., AWS, Azure, Google Cloud).
Configuring and troubleshooting cloud-based applications, virtual machines, and storage solutions.
Implementing cloud security measures such as IAM policies, encryption, and access controls.
Data Backup and Disaster Recovery
Designing and implementing backup strategies for client data, applications, and systems.
Performing regular backups and verifying data integrity.
Planning and executing disaster recovery procedures in the event of data loss or system failure.
Advanced Security Management
Conducting security assessments and audits to identify vulnerabilities and risks.
Implementing security patches, updates, and configurations to mitigate security threats.
Responding to security incidents, performing forensic analysis, and coordinating incident response efforts.
Advanced Endpoint Management
Configuring and managing endpoint security solutions (e.g., antivirus, endpoint detection and response).
Implementing endpoint management tools for software deployment, patch management, and remote troubleshooting.
Application Support
Providing advanced support for business-critical applications and software platforms.
Troubleshooting application performance issues, database errors, and integration problems.
Collaborating with software vendors or developers to resolve complex application issues.
Documentation and Knowledge Management
Documenting detailed procedures, configurations, and troubleshooting steps for complex technical issues.
Contributing to the development and maintenance of the MSP's knowledge base and internal documentation.
Mentoring and Training
Mentoring Tier I and Tier II technicians and providing guidance on technical skills development, outside of ticket resolution activities.
Assist in conducting training sessions or workshops for internal staff on advanced technical topics and best practices.
Ticket Management
Managing incoming service requests and support tickets through a ticketing system, ensuring timely resolution and proper documentation.
Escalation of tickets to a Senior Engineer after the initial assessment, if task exceeds Senior Technician responsibility or knowledge base.
Desired Skills and Qualifications
Prolific understanding of IT principles and an ability to troubleshoot most technical issues.
Extensive experience with various operating systems, office software, and network configurations.
Excellent verbal and written communication skills, with an emphasis on providing clear and understandable instructions.
Strong organizational skills and the ability to multitask effectively.
A customer-focused attitude, with patience and empathy for user concerns.
A team player mentality, willing to share knowledge and assist colleagues in a dynamic work environment.
Ticket KPI's
10-13 Tickets closed per day.
100%+ Kill Rate
As a Level 2 Technician, you are most often an escalated point of contact for our clients experiencing technical difficulties. Your role is crucial in maintaining the trust and satisfaction of our clients by providing timely, efficient, and effective solutions to their IT challenges.
$50k-74k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist 1 - TECHSS1
Lancesoft 4.5
Information systems technician job in Birmingham, AL
This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel, and management.
Education& Experience
Formal education in Computer Science or related IT field or equivalent experience is required.
Knowledge, Skills & Abilities
Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner.
The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel, and management in a team-oriented and sometimes stressful environment.
Ability to apply excellent customer service skills.
Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal regulatory compliance requirements.
Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
Ability to follow and properly apply both Change Management processes and knowledge-based procedures.
Working knowledge of Windows based operating systems preferred.
Working knowledge of AIX or other UNIX based operating systems preferred.
Working knowledge of distributed computer networks is a plus.
Ability to build and maintain relationships with key customers.
Ability to work nights, weekends, and holidays as a part of rotating shift .
Critical thinking/Problem solving abilities Job Responsibilities.
Day to day monitoring of the primary SCADA and ancillary systems for health and availability.
Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel .
Notification to key customers for the coordination of system outages and events that may impact other critical systems.
Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback.
Thoroughly track and document cases to completion with the help of EMS Department personnel.
Adhere to all Electronic and Physical access policies.
Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements.
Federal Energy Regulatory Commission Standard of Conduct must be understood and signed.
The successful candidate must adhere to Separation Protocol .
The successful candidate must pass all requirements required by the Southern Company Insider Threat Program.
Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected.
This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations.
This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts.
$58k-74k yearly est. 14d ago
IT Service Management Analyst
Southern Company 4.5
Information systems technician job in Birmingham, AL
The IT Service Management Analyst is responsible for the strategy development, operation and support of enterprise-wide service management functions (includes asset, incident, change, problem, service request, knowledge, and configuration management processes and operational analytics/BI/reporting functions) and tools with a focus on improving customer satisfaction, maximizing productivity, reducing cost, risk and touch points across the technology organization. This position is responsible for developing and supporting TO metrics and reporting to monitor process/tool adoption and maturity levels, technical ability to pull data from a variety of sources, consolidating and analyzing the data to identify potential areas for improvement, leading projects to identify and execute improvements in processes and tools, and working with service owners and leaders across the technology organization to identify and publish actionable service metrics that drive continuous service improvement. Responsible for staying abreast of IT Service Management industry trends. Must be able to work with teams across the technology organization and balance between tactical/day-to-day management of the process/tool and strategic medium- and long-term planning for the organization.
**This job can be located at either the Georgia Power HQ (Atlanta, GA) or the Alabama, Power HQ (Birmingham, AL).**
**JOB REQUIREMENTS:**
+ BS/BA in Computer Science, Business Management, or related field is preferred
+ Minimum of 3 years of Information Technology experience
+ Advanced T-SQL, Postgres, and Oracle skills
+ Advanced proficiency in PowerBI or similar dashboarding tool and Data Analysis Expressions (DAX)
+ Advanced proficiency with Excel data analysis, pivot tables, slicers, charting, data analysis, VBA macros
+ Experience with CMS or similar call management data and tabular data models a plus
+ Applied knowledge and skills for relational databases
+ Ability to quickly comprehend complex spreadsheets/data
+ Understanding of BMC Helix, or similar ITSM tool, incident/request, change, and knowledge data. Asset data a plus.
+ Familiarity with Business Intelligence analytics tools and data marts
+ Data mining skills
+ ITIL Foundation certification is preferred
+ Exposure to ITIL, IT Service Management frameworks, and process improvement is a plus
+ Analytical and detail oriented
+ Problem solving expertise
+ Good communication and presentation skills to all audiences including senior management
+ Knowledge of company technology organization, business, and technical environments
+ Understanding of company technology infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance
+ Ability to build relationships and work comfortably with all levels of management
+ Effectively organizes tasks, manages multiple priorities, and able to meet tight deadlines
+ Demonstrate our values of safety first, unquestionable trust, superior performance, and total commitment and the ability to provide and accept feedback.
**JOB COMPETENCIES:**
+ Analytical and detail oriented
+ Problem solving expertise
+ Good communication and presentation skills to all audiences including senior management
+ Knowledge of company technology organization, business, and technical environments
+ Understanding of company technology infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance
+ Ability to build relationships and work comfortably with all levels of management
+ Effectively organizes tasks, manages multiple priorities, and able to meet tight deadlines
+ Demonstrate our values of safety first, unquestionable trust, superior performance, and total commitment and the ability to provide and accept feedback.
**MAJOR JOB RESPONSIBILITIES:**
+ Design and develop metrics and reports using data from Helix, and other data sources
+ Assist Service Management Analysts and technology partners in defining requirements for metrics and reports
+ Support and enhance existing metrics and reports
+ Support and enhance the Helix (SQL server) data mart
+ Act as a liaison to the Data and Analytics reporting team for support and requirements
+ Analyze data for trends, root cause, and performance issues
+ Validate data accuracy
+ Identify and troubleshoot data issues
+ Work with vendors as appropriate to resolve data issues or discuss requirements
+ Identify metrics and reports that will help improve TO processes
+ Track and report status of metrics and reporting projects
**About Southern Company**
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16482
Job Category: Information Technology
Job Schedule: Full time
Company: Southern Company Services
$44k-56k yearly est. 7d ago
Technical Support Specialist, L2 & L3
Rezult Group 4.1
Information systems technician job in Birmingham, AL
Rezult Group continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for a Technical Support Specialist, Level 1 - Level 3, to fulfill an immediate full-time vacancy.
This position is a
long term contract position, not offering sponsorship, or C2C, and is a fully onsite position based in Birmingham, AL
?Summary of Position Duties
This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.
?
Education& Experience Requirements
Formal education in Computer Science or related IT field or equivalent experience is required.
Knowledge, Skills & Abilities
•?Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment.
•?Ability to apply excellent customer service skills
•?Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.
•?Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
•?Ability to follow and properly apply both Change Management processes and knowledge-based procedures
•?Working knowledge of Windows based operating systems preferred
•?Working knowledge of AIX or other UNIX based operating systems preferred
•?Working knowledge of distributed computer networks is a plus.
•?Ability to build and maintain relationships with key customers
•?Ability to work nights, weekends, and holidays as a part of rotating shift
•?Critical thinking/Problem solving abilities
Job Responsibilities
•?Day to day monitoring of the primary SCADA and ancillary systems for health and availability
•?Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel
•?Notification to key customers for the coordination of system outages and events that may impact other critical systems.
•?Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback
•?Thoroughly track and document cases to completion with the help of EMS Department personnel
•?Adhere to all Electronic and Physical access policies
•?Day to day monitoring and support of Business Continuity and Disaster Recovery systems
Other Requirements
• Federal Energy Regulatory Commission Standard of Conduct must be understood and signed
• The successful candidate must adhere to Separation Protocol
• The successful candidate must pass all requirements required by the Southern Company Insider Threat Program.
• Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected.
• This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations
• This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts
If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult Group and a list of additional job openings, please visit our website at ******************* .
$39k-63k yearly est. 14d ago
Technical Quote Specialist
Ta Resources LLC
Information systems technician job in Birmingham, AL
Job Description
At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind. Focusing on what makes our clients unique, we match them with the talent they need to continue to grow. We are currently searching for a Technical Quote Specialist for our client located in Birmingham, AL.
Our client's new division based in Birmingham, AL, combines all Plant and Industrial Products in a single customer-focused package. They offer comprehensive solutions through an experienced team of professionals specifically focused on these two special markets. Their Mission is to be the Plant and Industrial supplier who is easiest to do business with. They will make it easier to engineer, specify, and order components for plants. They will provide greater support for smoother delivery, cost-effective installation, and start-up. Most importantly, they will build strong relationships with design engineers, contractors, plant operations teams and project owners to assure they are their first-choice supplier for both new construction and future upgrades.
The Technical Quote Specialist is responsible for preparing accurate and timely quotations for complex technical products or services. This role bridges the gap between sales, engineering, and operations by interpreting customer requirements, analyzing technical specifications, and ensuring that quotes align with company capabilities and pricing strategies.
Review and interpret customer RFQs (Requests for Quotation), technical drawings, and specifications to determine appropriate product configurations and pricing.
Collaborate with engineering, product management, procurement, and production teams as needed to gather necessary information for accurate quoting.
Complete material takeoffs of available products, and work with our India takeoff team to gather the required information to complete formal quotations.
Communicate with customers, manufacturers' representatives, and MPIs direct sales team to clarify requirements and provide technical support as needed.
Communicate with third party vendors including by not limited to actuation providers, third party coaters, to gather costs and lead-times required to complete quotations.
Generate formal quotations and proposals using internal systems and tools.
Ensure quotes are aligned with pricing strategies, profit margins, and delivery timelines.
Maintain and update quote tracking systems and databases.
Assist in continuous improvement of quoting processes and tools.
Act as a consultative and solutions focused resource for customers, manufacturers' representatives, and direct sales team.
Qualifications
Associate or Bachelor's degree in Engineering, Business, or a related field (or equivalent experience).
2+ years of experience in a technical quoting, estimating, or sales support role.
Strong understanding of technical drawings, specifications, and manufacturing processes.
Proficiency in ERP/CRM systems and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Strong attention to detail and ability to manage multiple priorities and meet tight deadlines.
Customer-focused mindset with a proactive approach to problem solving.
Experience in industry-specific software or tools, e.g., AutoCAD, SolidWorks, Microsoft D365.
Background in the waterworks or industrial industry, specifically related to water control gates.
Experience participating in continuous improvement projects, focused on identifying bottlenecks, and working independently or as a team to develop tools and processes to drive efficiencies.
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Work Location: In person
$57k-88k yearly est. 26d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Birmingham, AL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-40k yearly est. 12d ago
Help Desk Associate - Level 1
A+ Consulting
Information systems technician job in Birmingham, AL
Birmingham Public Schools seeks Level 1 Help Desk Associate. ESSENTIAL FUNCTIONS:
Provide first-level remote IT services or assist in the delivery of higher level services to our customers
Properly enter all calls into the helpdesk system
Use predefined triage processes to troubleshoot and resolve or escalate to the appropriate resource within allowed
Service Level Agreement parameters
Ability to use remote desktop applications in order to troubleshoot end user PC related problems
Ability to resolve standard documented problems with minimal assistance
Take ownership for customer problem resolution
Possesses working knowledge of customer support business and technology processes: -- Call handling processes, Customer shrink wrap software applications, operating system environment, asset tracking, etc.
Identify customer-training issues on standard and non-standard products
Able to contribute to technical discussions with other team members and contributes to the decision making process
SKILLS:
Able to demonstrate good customer service skills
Able to demonstrate proficiency with Helpdesk tools , Microsoft operating systems, MS Office applications and anti-virus software, communications technology devices
Able to demonstrate basic hardware and software trouble shooting skills
Able to demonstrate good problem solving & critical thinking skills
Able to demonstrate ability to work with minimum supervision
Able to demonstrate knowledge of all necessary web based tools as it applies to the position (i.e. ProActa, Help desk call tracking applications , etc.)
Able to demonstrate willingness to work as a team player
Able to demonstrate good organizational skills and ability to attend to details
Ability to travel as required
EXPERIENCE:
0-5 years in a technical customer environment Call Center experience preferred
EDUCATION:
Minimum: High School Diploma or equivalent
No less than one entry level certification (A+, N+, or OEM vendor certification)
$33k-50k yearly est. 38d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information systems technician job in Homewood, AL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$31k-41k yearly est. 60d+ ago
Technical Support Specialist
Stratacuity
Information systems technician job in Birmingham, AL
We are seeking an experienced IT support professional to serve as a single point of contact for inbound IT incidents. This role involves managing tickets, resolving Level 1 issues, and escalating incidents as needed. You will field requests via phone, email, and web form, providing remote troubleshooting and high‑quality customer service. Prior IT helpdesk experience is strongly preferred.
This position is part of a 24x7x365 operations team that provides frontline diagnostics, system monitoring, and application support. You will also act as a primary communication channel between customers, support teams, and management.
Education & Experience
* Formal education in Computer Science, Information Technology, or a related field
* OR equivalent professional experience.
Knowledge, Skills & Abilities
* Strong interpersonal and communication skills (written and verbal).
* Ability to work effectively with coordinators, transmission control center personnel, and management in a team‑oriented, sometimes high‑pressure environment.
* Excellent customer service skills.
* Ability to follow Change Management processes and apply knowledge‑based procedures.
* Working knowledge of Windows operating systems (preferred).
* Working knowledge of AIX or other UNIX‑based systems (preferred).
* Familiarity with distributed computer networks (a plus).
* Ability to build and maintain strong customer relationships.
* Ability to work nights, weekends, and holidays as part of a rotating shift schedule.
* Strong critical thinking and problem‑solving skills.
Job Responsibilities
* Monitor primary and ancillary systems daily for health and availability.
* Provide frontline problem resolution and coordinate repairs with department personnel and other company teams.
* Notify key customers regarding system outages or events affecting critical systems.
* Provide feedback to Team Leads and Supervisors on process improvements and customer experience.
* Thoroughly track and document all cases through completion.
* Adhere to all electronic and physical access policies.
* Support daily operations of Business Continuity and Disaster Recovery systems.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Birmingham, AL, US
Job Type:
Date Posted:
January 7, 2026
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$32k-53k yearly est. 1d ago
IT Support Analyst
Bulter Snow
Information systems technician job in Birmingham, AL
Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us!
What you would do:
* Diagnose and resolve issues associated with Firm software applications and operating systems
* Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets)
* Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation
* Work with other IT teams to track recurring technology issues to resolution
* Effectively utilize vendor support as needed
* Identify and recommend production customizations and enhancements
* Assist with implementation of new technology deployments or upgrades
* Special projects as assigned by either the IT Support Manager or Chief Information Officer
* Participate in after-hours on-call rotation for Helpdesk emergency tickets
* Configuring integrated conference room technology, including equipment installation and troubleshooting
What you bring:
* Minimum of 2-3 years of experience in IT support
* Strong problem solving and analytical skills, organizational skills, and attention to detail
* Ability to work under short deadlines and demanding environments
* Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues
* Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences
* Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts
* Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts
* Able to organize and prioritize personal workload in a fast-paced work environment
* Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android)
* Excellent oral and written communication skills.
What you gain:
* A phenomenal team in an extraordinary firm
* Ability to grow professionally and personally
* Excellent benefits:
* Medical, Dental and Vision with wellness component
* Free Telehealth coverage
* Short- and Long-Term Disability
* Pet Insurance
* 401K and profit sharing (after completion of eligibility requirements)
* Generous Paid Time Off Plus Paid Holidays
* Tuition Reimbursement
* In-house training and development
If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you.
Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage.
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$32k-53k yearly est. 60d+ ago
Technical Support Specialist 147488
4P Consulting
Information systems technician job in Birmingham, AL
This role is part of a 24/7/365 team that provides critical support for computer systems and applications, offering diagnostic services and acting as the main communication link between customers, support staff, and management. The team ensures smooth operations and rapid resolution of technical issues, especially in high-pressure situations.
Education & Experience Requirements
A formal education in Computer Science or a related IT field, or equivalent professional experience, is required.
Knowledge, Skills & Abilities
Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing. You will work closely with coordinators, transmission control center personnel, and management, often in a collaborative and high-stress environment.
Strong customer service skills with a focus on delivering quality support.
Knowledge of regulatory compliance requirements, including Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal standards.
Capable of multitasking and prioritizing tasks based on urgency and the operational impact on the Bulk Power System.
Ability to follow and apply Change Management processes and established procedures accurately.
Familiarity with Windows-based operating systems is preferred.
Experience with AIX or other UNIX-based operating systems is advantageous.
Knowledge of distributed computer networks is a plus.
Strong relationship-building skills, particularly with key customers.
Flexibility to work nights, weekends, and holidays as part of a rotating shift schedule.
Critical thinking and problem-solving abilities are essential.
Key Responsibilities
Monitor the health and availability of primary SCADA and related systems on a daily basis.
Provide front-line problem resolution and coordinate repairs with EMS Department staff and/or other personnel.
Notify key customers about system outages or events that may impact other critical systems.
Offer feedback to the Team Lead and Supervisor for continuous process improvement and to enhance customer satisfaction.
Track and document all cases to completion in collaboration with EMS Department staff.
Comply with electronic and physical access policies.
Provide ongoing support for Business Continuity and Disaster Recovery systems.
Additional Requirements
Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct.
Adhere to Separation Protocols as part of company policy.
Must meet all requirements outlined by the Southern Company Insider Threat Program.
Successful candidates will undergo enhanced screening, including background checks, drug screening, and psychological assessment.
This position may require on-site presence at the control center during severe weather events, as part of essential personnel requirements.
This position involves shift work, with rotating 8- or 12-hour shifts that may include day and night hours.
$32k-53k yearly est. 60d+ ago
IT Support Analyst
Quanta Services 4.6
Information systems technician job in Birmingham, AL
About Us
QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.
Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.
About this Role
IT Support Analyst
Onsite: M-F, 8AM-5PM
3500 Colonnade Pkwy, Birmingham, AL, 35243
This entry-mid-level role is ideal for IT professionals with a solid foundation in technical support who want to grow their technical depth and customer service expertise in a dynamic environment. The IT Support Analyst provides hands-on support across the organization, ensuring timely resolution of IT issues, managing company devices, and supporting onboarding and offboarding processes. The role requires strong troubleshooting skills, excellent documentation habits, and a customer-focused mindset.
What You'll Do
Client Support & Relationship Management
Deliver high-quality support with strong customer service and communication.
Act as a liaison between end users and technical teams.
Advocate for business needs within the IT organization.
Incident Management
Provide first-line support for IT hardware, software, and enterprise applications.
Troubleshoot and resolve desktop, software, and hardware issues across corporate and rugged devices.
Perform break/fix support including reimaging, installations/removals, and hardware swaps.
Troubleshoot VPN connectivity (Cisco AnyConnect), mobile devices, and mobile broadband (5G).
Escalate complex issues appropriately.
Deliver excellent in-person, phone, and video support-including executive-level and occasional after-hours support.
System Imaging & Configuration
Image and configure Dell, Lenovo, or HP laptops using SCCM or Intune.
Install and configure end-user software.
Maintain and update technical documentation and knowledge base articles.
Asset Lifecycle & Inventory Management
Manage onboarding/offboarding processes, hardware inventory, asset tracking, and lifecycle refreshes.
Maintain accurate records of hardware assignments, locations, and status.
Support asset reconciliation and inventory audits.
What You'll Bring
1-3 years of IT support experience, including at least 1 year in a corporate InformationSystems environment.
Hands-on experience working with HP, Dell, or Lenovo hardware.
Experience in customer-facing support or service roles.
Proven ability to contribute to IT knowledge bases and technical documentation.
Associate degree in Computer Science, Information Technology, or a related field, preferred.
Certifications
Preferred: CompTIA A+, ITIL Foundations
Preferred: MCITP, MCDST, HDI Desktop Support Technician
What You'll Get
Join QISG and grow your career!
Competitive base salary + annual bonus potential
Generous PTO & paid holidays to maintain work-life balance
401(k) with a generous match to plan for your future
Comprehensive benefits - medical, dental, vision, and life insurance
Weekly pay for consistent, reliable compensation
Great mentoring & career growth opportunities - we invest in your development
At QISG, we don't just offer a job-we offer a career where you can grow, learn, and be rewarded for your contributions.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$32k-44k yearly est. Auto-Apply 6d ago
Desktop Support Technician
Precision Resources 4.4
Information systems technician job in Birmingham, AL
Job Description Precision Resources, a division of the Trimarc Group, Inc. is currently searching for an experienced Desktop Support Technician to join a Birmingham-based client. This is an excellent contract to permanent opportunity with one of Birmingham's premier employers. Pay ranges from $22 to $26 hourly - depending on how well someone aligns with the role.
Qualified individuals will be able to:
Provide advanced support of computer systems and other hardware peripherals.
Interact with users and provides clear and useful instruction and training.
Proactively support current needs, maintains awareness of possible future needs and clearly communicates these needs to the client as well as management.
Provide detailed problem resolutions, logs progress and actively monitors issues assigned to them in the incident tracking system.
Maintain a solid working knowledge of all the equipment and systems in use at assigned sites.
Position Requirements:
Minimum of 2 to 4 years of hands-on support experience - in an Enterprise environment.
Experienced with system image creation and deployment preferred.
Highly proficient in the operation and functionality of Microsoft Windows Operating Systems and Microsoft Office applications.
Skilled in advanced technical deductive problem solving and can promptly detect, analyze and resolve computer software and network problems - sometimes with little time or data.
Ability to manage difficult client situations, responds promptly to client needs and solicits client feedback to improve service.
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
Shows leadership as a team player and is expected and encouraged to participate in a team-oriented environment and mentor less-experienced team members.
US Citizen or Green Card holder only!Client will not provide sponsorship. Third party candidates will not be considered. Apply directly: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1285
View all of our open positions atwww.precisionresources.org/careers
Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast.
Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results.
We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
$22-26 hourly 15d ago
Information Technology (IT) Co-op/Intern- Summer 2026
Honda 4.8
Information systems technician job in Lincoln, AL
Information Technology (IT) Co-op/Intern - Summer 2026 This reflects potential openings for the Summer 2026 Co-op/Internship Session (May-August). This is a general job description and represents multiple openings in various departments. Honda offers both single and multi-semester co-ops and internships. College students must apply to the requisition pertaining to their major and semester of interest.
Please note: Sponsorship for employment visa status for these positions is unavailable. Applicants requiring sponsorship for employment visa status now or in the future (e.g., F-1 CPT/OPT, H-1B, TN, etc.) will not be considered.
More about the Information Technology (IT) Co-op/Internship at Honda
The below descriptions reflect potential environments and duties within our various InformationSystems and Information Technology Co-op/ Intern positions that we offer. Work environments and projects may include but are not limited to:
Information Technology (IT) Services:
* Work with project schedules, scopes, conduct weekly meetings, and track all milestone activities and budgets
* Interface with appropriate business contacts to determine musts and wants for project data and reporting functions
* Design, create and issue appropriate production associate reporting paperwork within the International Organization for Standardization framework for areas as needed
* Support development of operation standards and/ or training materials for project implementation
What you need to be successful in this role
Required:
* Legally authorized to work in the U.S. without sponsorship
* General Business Coursework
* Minimum 2.5 Cumulative GPA or higher (You will be required to provide your current transcript)
* Class status- Sophomore (by credit hour) or above
* Availability to work a minimum of 10 weeks at 40 hours per week
* Enrollment in a Bachelor's or Master's degree program studying InformationSystems, Computer Science, or related field
* Valid U.S. Driver's License (exceptions considered on a case-by-case basis)
* Ability to secure own transportation to and from work each day
* *Public transportation and ride share services are limited in some of our locations. Co-ops are responsible for securing their own transportation to and from work each day, and must have a reliable plan for transportation in order to be eligible for a position. Regular in-person attendance is required, and transportation issues will not be excused.
Desired: Operations management and research systems engineering/management
Position Locations
Information Services Co-op/ Intern positions are offered in the cities/ states listed below, if you are selected to move forward in the process, you will be given the opportunity to make selections on your location preferences:
* Marysville, Ohio (45 minutes northwest of Columbus, Ohio)
* Raymond, Ohio (45 minutes northwest of Columbus, Ohio)
* Greensburg, Indiana (55 minutes southeast of Indianapolis, Indiana and 60 minutes northwest of Cincinnati, Ohio)
* East Liberty, Ohio (55 minutes northwest of Columbus, Ohio)
* Troy, Ohio (30 minutes north of Dayton, Ohio)
* Lincoln, Alabama (45 minutes northeast of Birmingham, Alabama)
* Torrance, California (30 minutes south of Downtown Los Angeles, California)
Honda Co-operative and Learning Internships Program Benefits
Housing Accommodations: Honda offers housing at a shared cost or a housing stipend based on location for our Co-ops and Interns. It is not required to opt-in to, but is available should you need housing at the time of your Co-op/ Internship with Honda.
Honda Business Resource Groups: One of the ways Honda gives diversity a voice is through its business resource groups. The associate-led, company-supported groups have members aligned across different dimensions of diversity such as gender, ethnicity, ability, life stage and experiences. The groups provide networking opportunities, a chance to give back and professional development. Some groups have even given feedback on Honda products, making them more appealing to all. Embracing all views is what will drive us into the future. Honda wants passionate, driven people to be a part of that future.
Performance Feedback: Honda Co-ops and Interns will have the opportunity to receive informal and formal feedback from their leaders, ask questions and express future interest in a scheduled mid-term and final evaluation.
Mentorship: Each Co-op/ Intern is assigned a mentor in your department to help you navigate your time at Honda.
On-site Wellness Center: Co-ops and Interns have access to join our Wellness Centers (varies by location). Our Wellness Centers are full gyms equipped with cardio machines, weights, basketball courts, pools, dieticians, personal trainers and group fitness classes.
Paid overtime: Co-ops and Interns will receive 1.5 times their hourly rate of pay for any overtime worked.
Consideration for full time employment: Our Cooperative Learning Internships program is utilized as a talent pipeline for our full time positions!
Hourly Wage Range: $26.58-$34.38
Pay will be based on several variables that include, but not limited to, geographic location, work experience, education, etc.
Additional details regarding Honda Co-op and Intern benefits are provided upon offer.
$26.6-34.4 hourly 60d+ ago
Help Desk Technician
Books-A-Million, Inc. 3.9
Information systems technician job in Birmingham, AL
Under the supervision of the IT Helpdesk Supervisor, is responsible for end user support. Handles all request from employees with software and hardware issues. All Helpdesk duties are performed using remote desktop tools and by communicating with end users over the phone. The Helpdesk is a call center environment with performance measured by the volume and quality of issues resolved.
Role and Responsibilities
* Troubleshoots, isolates and resolves IT and Point of Sale (POS) hardware and software problems in a client/server network environment.
* Troubleshoots isolates and resolves problems with Windows servers in a bound and unbound network in support of store servers.
* Troubleshoots isolates and reports problems with local area network (LAN) and wide area network (WAN) systems and equipment.
* Troubleshoots isolates and resolves problems with typical business and company unique software including Microsoft Office, Internet Explorer, Adobe acrobat and web based applications in support of corporate office and store end-users.
* Uses prescribed ticket tracking software to record status of all problems and identify steps taken to resolve issues.
* Escalates all problems beyond the scope of resolve to the next level of expertise.
* Provides assistance to publishers in the use and submission of product through the New Title Portal (NTP).
* Follows all company policies and procedures.
Qualifications and Education Requirements
* High school diploma or equivalent GED.
* Prefer some prior experience working in an IT Helpdesk environment, but not required.
Preferred Skills
* Should possess excellent verbal and written communication skills.
* Should have excellent customer service skills.
* Prior technical support experience preferred.
* Should be able to demonstrate knowledge and aptitude as demonstrated by real-time trouble shooting and technical problem solving for the end user.
* Must exhibit excellent attention to detail.
Physical and Environmental Requirements
* Must be able to sit at a computer or desk for extended periods of time.
* Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
* Must be able to lift objects up to 25 lbs. with or without assistance.
* Must be able to communicate using speech, sight, and sound with or without assistive device.
* Must be able to stand, walk, stoop or crouch while performing daily activities of the job.
$28k-36k yearly est. 60d+ ago
Computer Network Technician
Alabama Department of Education 4.1
Information systems technician job in Shelby, AL
- Computers - Network Technician / Supervisor Job Number 2300288344 Start Date Open Date 05/23/2024 Closing Date Start Date 06/21/24 Additional Job Information Job Attachment View Attachment The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments.
Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match.
Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
$30k-39k yearly est. 28d ago
Systems Support Specialist
Teksystems 4.4
Information systems technician job in Irondale, AL
IT Support Specialist - Job OverviewAbout the Role This IT Support Specialist position focuses on providing the field with the technical support they need while protecting the integrity and security of the company's IT systems. You'll serve as a primary point of contact for a wide range of technical issues in a fast‑paced, quality‑driven environment.
Your responsibilities include taking calls and triaging, troubleshooting, documenting, communicating, escalating, and resolving issues across many technologies, including:
+ Commercial, cloud‑based, and proprietary software
+ Servers, configurations, and protocols
+ PCs, AV equipment, and peripherals
+ Active Directory and user access
+ Network connectivity, security, and operations
+ Onboarding, integration, and acquisitions
+ Automation tools and emerging technologies
+ M-F 7-6 either 7-4 or 9-6 shift
Experience Requirements
+ 3+ years of IT support experience, ideally across multiple technical areas
+ Strong working knowledge of Windows and O365
+ Understanding of network architecture and security principles
+ Experience performing remote triage and troubleshooting issues ranging from single‑user problems to enterprise‑level network incidents
Specialized Skills
+ Ability to act as the primary contact for diverse IT support needs
+ Strong adaptability and prioritization skills
+ Fast learner who can absorb and apply new technical concepts
+ Clear communicator across multiple channels and with users of varying technical skill levels
+ Experience with any of the following is a plus:
+ Cisco & Fortinet network equipment
+ NetBox, PRTG, Putty
+ CUCX, CUCCX, RDP, VOIP
+ ServiceNow, Asset Management, ISE, iBoss
+ Active Directory, AnyConnect, PsExec, PowerShell
+ SharePoint, Printer Admin, Access, Excel, SCCM
+ iOS, Android, MDM solutions
Core Skills
+ Help desk support
+ Troubleshooting
+ Active Directory
+ O365 / Office 365
+ Remote support
+ Customer service
+ Technical support
+ Service desk & ticketing systems
+ Phone support
+ ServiceNow
+ Application support
+ PowerShell
Additional Details
+ Contract‑to‑hire position
+ Onsite, with potential to shift to hybrid after permanent conversion
Job Type & Location
This is a Contract to Hire position based out of Irondale, AL.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Irondale,AL.
Application Deadline
This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$22-25 hourly 13d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Hoover, AL?
The average information systems technician in Hoover, AL earns between $23,000 and $58,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Hoover, AL
$36,000
What are the biggest employers of Information Systems Technicians in Hoover, AL?
The biggest employers of Information Systems Technicians in Hoover, AL are: