Installment agent vs account specialist

The differences between installment agents and account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an installment agent and an account specialist. Additionally, an account specialist has an average salary of $42,586, which is higher than the $26,430 average annual salary of an installment agent.

The top three skills for an installment agent include customer service, windows and troubleshoot. The most important skills for an account specialist are customer service, patients, and account management.

Installment agent vs account specialist overview

	Installment Agent	Account Specialist
Yearly salary	$26,430	$42,586
Hourly rate	$12.71	$20.47
Growth rate	-8%	-8%
Number of jobs	26,460	116,010
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 54%
Average age	46	46
Years of experience	12	12

Installment agent vs account specialist salary

Installment agents and account specialists have different pay scales, as shown below.

	Installment Agent	Account Specialist
Average salary	$26,430	$42,586
Salary range	Between $10,000 And $68,000	Between $28,000 And $62,000
Highest paying City	-	Washington, DC
Highest paying state	-	Virginia
Best paying company	-	Microsoft
Best paying industry	-	Finance

Differences between installment agent and account specialist education

There are a few differences between an installment agent and an account specialist in terms of educational background:

	Installment Agent	Account Specialist
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Installment agent vs account specialist demographics

Here are the differences between installment agents' and account specialists' demographics:

	Installment Agent	Account Specialist
Average age	46	46
Gender ratio	Male, 58.8% Female, 41.2%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 14.1% Unknown, 4.3% Hispanic or Latino, 18.6% Asian, 4.0% White, 58.5% American Indian and Alaska Native, 0.5%	Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between installment agent and account specialist duties and responsibilities

Installment agent example responsibilities.

Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
Book reservations verify availability and reconfirm accommodations.
Upgrade, troubleshot, repair, and setup computers in store.
Identify & troubleshot in-home network issues, virus/spyware removal, perform PC installations & repairs.
Follow and maintain QA guidelines while documenting the customers questions with the appropriate escalations need.
Handle supervisor escalations and agent QA monitoring.

Account specialist example responsibilities.

Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
Monitor CMS and real time aux codes.

Installment agent vs account specialist skills

Common installment agent skills

Customer Service, 33%
Windows, 24%
Troubleshoot, 14%
Inbound Calls, 10%
Outbound Calls, 10%
Linux, 9%

Common account specialist skills

Customer Service, 25%
Patients, 13%
Account Management, 6%
PowerPoint, 4%
Data Entry, 4%
Catheter, 3%