Installment agent vs accounts receivable analyst

Differences between installment agent and accounts receivable analyst duties and responsibilities

Installment agent example responsibilities.

• Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
• Book reservations verify availability and reconfirm accommodations.
• Upgrade, troubleshot, repair, and setup computers in store.
• Identify & troubleshot in-home network issues, virus/spyware removal, perform PC installations & repairs.
• Follow and maintain QA guidelines while documenting the customers questions with the appropriate escalations need.
• Handle supervisor escalations and agent QA monitoring.
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Accounts receivable analyst example responsibilities.

• Manage profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies enter to appropriate relate account.
• Perform and analyze all accounts receivable duties, including proper application of cash, check, ACH, and wire transactions.
• Forecast estimate check clearing, deposits, ACH activities and other variables in order to set guidelines for daily cash position.
• Verify benefits and eligibility for new patients.
• Determine medical benefits base on contractual agreements assuring benefits are applied correctly for patients during claims processing.
• Code invoices, research customer information, perform detail reconciliations, analyze exceptions with customer information and billing.
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