Installment agent vs installer

The differences between installment agents and installers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an installment agent and an installer. Additionally, an installer has an average salary of $39,799, which is higher than the $26,430 average annual salary of an installment agent.

The top three skills for an installment agent include customer service, windows and troubleshoot. The most important skills for an installer are customer service, windows, and plumbing.

Installment agent vs installer overview

	Installment Agent	Installer
Yearly salary	$26,430	$39,799
Hourly rate	$12.71	$19.13
Growth rate	-8%	2%
Number of jobs	26,460	30,303
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	High School Diploma, 45%
Average age	46	42
Years of experience	12	12

Installment agent vs installer salary

Installment agents and installers have different pay scales, as shown below.

	Installment Agent	Installer
Average salary	$26,430	$39,799
Salary range	Between $10,000 And $68,000	Between $31,000 And $50,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Pella
Best paying industry	-	Technology

Differences between installment agent and installer education

There are a few differences between an installment agent and an installer in terms of educational background:

	Installment Agent	Installer
Most common degree	Bachelor's Degree, 41%	High School Diploma, 45%
Most common major	Business	Business
Most common college	-	-

Installment agent vs installer demographics

Here are the differences between installment agents' and installers' demographics:

	Installment Agent	Installer
Average age	46	42
Gender ratio	Male, 58.8% Female, 41.2%	Male, 95.6% Female, 4.4%
Race ratio	Black or African American, 14.1% Unknown, 4.3% Hispanic or Latino, 18.6% Asian, 4.0% White, 58.5% American Indian and Alaska Native, 0.5%	Black or African American, 7.1% Unknown, 4.7% Hispanic or Latino, 23.3% Asian, 1.6% White, 62.2% American Indian and Alaska Native, 1.1%
LGBT Percentage	8%	2%

Differences between installment agent and installer duties and responsibilities

Installment agent example responsibilities.

Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
Book reservations verify availability and reconfirm accommodations.
Upgrade, troubleshot, repair, and setup computers in store.
Identify & troubleshot in-home network issues, virus/spyware removal, perform PC installations & repairs.
Follow and maintain QA guidelines while documenting the customers questions with the appropriate escalations need.
Handle supervisor escalations and agent QA monitoring.

Installer example responsibilities.

Manage telecommunications, data and CCTV equipment.
Experience with brazing, running new line set, and EPA certify.
Install various heating and air conditioning systems like water heaters, furnaces, heat pumps, a/c condensers.
Work with steel snips, brake and screw guns.
Train in Crestron integrate systems.
Schedule and run sales appointments.

Installment agent vs installer skills

Common installment agent skills

Customer Service, 33%
Windows, 24%
Troubleshoot, 14%
Inbound Calls, 10%
Outbound Calls, 10%
Linux, 9%

Common installer skills

Customer Service, 27%
Windows, 11%
Plumbing, 10%
Work Ethic, 9%
Safety Procedures, 5%
HVAC, 4%