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The differences between insurance billers and insurance representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance representative has an average salary of $35,958, which is higher than the $35,822 average annual salary of an insurance biller.
The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for an insurance representative are customer service, patients, and health insurance.
| Insurance Biller | Insurance Representative | |
| Yearly salary | $35,822 | $35,958 |
| Hourly rate | $17.22 | $17.29 |
| Growth rate | -3% | 6% |
| Number of jobs | 84,361 | 87,843 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 26% | Bachelor's Degree, 45% |
| Average age | 44 | 46 |
| Years of experience | 4 | - |
An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.
An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.
Insurance billers and insurance representatives have different pay scales, as shown below.
| Insurance Biller | Insurance Representative | |
| Average salary | $35,822 | $35,958 |
| Salary range | Between $28,000 And $44,000 | Between $29,000 And $44,000 |
| Highest paying City | - | Lacey, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Santander Bank |
| Best paying industry | - | Finance |
There are a few differences between an insurance biller and an insurance representative in terms of educational background:
| Insurance Biller | Insurance Representative | |
| Most common degree | High School Diploma, 26% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between insurance billers' and insurance representatives' demographics:
| Insurance Biller | Insurance Representative | |
| Average age | 44 | 46 |
| Gender ratio | Male, 6.9% Female, 93.1% | Male, 29.8% Female, 70.2% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 11% | 7% |