Insurance follow up representative vs certified medical technician

The differences between insurance follow up representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $33,022 average annual salary of an insurance follow up representative.

The top three skills for an insurance follow up representative include patients, customer service and medical billing. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Insurance follow up representative vs certified medical technician overview

	Insurance Follow Up Representative	Certified Medical Technician
Yearly salary	$33,022	$38,859
Hourly rate	$15.88	$18.68
Growth rate	6%	5%
Number of jobs	57,034	164,424
Job satisfaction	5	-
Most common degree	Associate Degree, 28%	Bachelor's Degree, 28%
Average age	46	44
Years of experience	-	12

What does an insurance follow up representative do?

Insurance Follow Up Representatives are responsible for processing and bringing claim resolution to outstanding medical insurance accounts for a healthcare organization. Their duties include managing status account updates, assessing the course of action for accounts, conducting outbound calls, handling incoming calls, and processing correspondences with relevant parties involved. They also perform reconciliation, issue escalation to team leaders, and ensure compliance with company policies and regulations.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Insurance follow up representative vs certified medical technician salary

Insurance follow up representatives and certified medical technicians have different pay scales, as shown below.

	Insurance Follow Up Representative	Certified Medical Technician
Average salary	$33,022	$38,859
Salary range	Between $26,000 And $41,000	Between $28,000 And $53,000
Highest paying City	-	Denton, TX
Highest paying state	-	Alaska
Best paying company	-	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between insurance follow up representative and certified medical technician education

There are a few differences between an insurance follow up representative and a certified medical technician in terms of educational background:

	Insurance Follow Up Representative	Certified Medical Technician
Most common degree	Associate Degree, 28%	Bachelor's Degree, 28%
Most common major	Health Care Administration	Nursing
Most common college	University of Pennsylvania	University of Connecticut

Insurance follow up representative vs certified medical technician demographics

Here are the differences between insurance follow up representatives' and certified medical technicians' demographics:

	Insurance Follow Up Representative	Certified Medical Technician
Average age	46	44
Gender ratio	Male, 11.3% Female, 88.7%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	8%

Differences between insurance follow up representative and certified medical technician duties and responsibilities

Insurance follow up representative example responsibilities.

Conduct analysis/research and lead dispute resolutions in appeals processes.
Cold-Cal to generate leads for individual life and disability insurance and annuities.
Network with various patient accounts financial officers of several medical centers and hospitals to certify uninsure patients for Medicaid.
Study ICD-9 and ICD-10 to gain further knowledge of the new changes coming within the coding.
Maintain all HIPPA rules, regulations and guidelines.
Apply all HIPPA rules and regulations to all accounts.

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Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

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Insurance follow up representative vs certified medical technician skills

Common insurance follow up representative skills

Patients, 17%
Customer Service, 10%
Medical Billing, 7%
Patient Accounts, 7%
Phone Calls, 6%
Appeals, 6%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Insurance Follow Up Representative
Insurance Follow Up Representative vs Certified Medical Technician

Updated January 8, 2025

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