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The differences between insurance follow up representatives and insurance verification specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance verification specialist has an average salary of $33,043, which is higher than the $33,022 average annual salary of an insurance follow up representative.
The top three skills for an insurance follow up representative include patients, customer service and medical billing. The most important skills for an insurance verification specialist are patients, insurance verification, and customer service.
| Insurance Follow Up Representative | Insurance Verification Specialist | |
| Yearly salary | $33,022 | $33,043 |
| Hourly rate | $15.88 | $15.89 |
| Growth rate | 6% | 6% |
| Number of jobs | 57,034 | 71,688 |
| Job satisfaction | 5 | - |
| Most common degree | Associate Degree, 28% | Associate Degree, 27% |
| Average age | 46 | 46 |
| Years of experience | - | - |
Insurance Follow Up Representatives are responsible for processing and bringing claim resolution to outstanding medical insurance accounts for a healthcare organization. Their duties include managing status account updates, assessing the course of action for accounts, conducting outbound calls, handling incoming calls, and processing correspondences with relevant parties involved. They also perform reconciliation, issue escalation to team leaders, and ensure compliance with company policies and regulations.
An insurance verification specialist is responsible for confirming a patient's insurance details and eligibility to receive medical care services. Insurance verification specialists review the insurance documents of the patients, including its coverage and limitations, and escalate concerns to the supervisor for immediate resolution. They process paperwork accordingly upon coordinating with the patients and attending health professionals. An insurance verification specialist must have excellent communication and organizational skills, finishing administrative tasks efficiently under minimal supervision.
Insurance follow up representatives and insurance verification specialists have different pay scales, as shown below.
| Insurance Follow Up Representative | Insurance Verification Specialist | |
| Average salary | $33,022 | $33,043 |
| Salary range | Between $26,000 And $41,000 | Between $28,000 And $37,000 |
| Highest paying City | - | Madison, WI |
| Highest paying state | - | New Hampshire |
| Best paying company | - | St. Luke's Cataract & Laser Institute |
| Best paying industry | - | Pharmaceutical |
There are a few differences between an insurance follow up representative and an insurance verification specialist in terms of educational background:
| Insurance Follow Up Representative | Insurance Verification Specialist | |
| Most common degree | Associate Degree, 28% | Associate Degree, 27% |
| Most common major | Health Care Administration | Health Care Administration |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between insurance follow up representatives' and insurance verification specialists' demographics:
| Insurance Follow Up Representative | Insurance Verification Specialist | |
| Average age | 46 | 46 |
| Gender ratio | Male, 11.3% Female, 88.7% | Male, 11.4% Female, 88.6% |
| Race ratio | Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1% | Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.1% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 7% | 7% |